Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.0 "O atendimento é de primeira."9.6 "96% acharam
a equipe muito simpática ." 8.0 "80% acharamo atendimento muito profissional ." 9.0 "90% ficaramsatisfeitos com o serviço de traslado ." 8.2 "O serviço de limpeza era ótimo , segundo 82%." 8.6 "86% ficaramsatisfeitos com o serviço de quarto ." -
9.0 "Local maravilhoso."9.6 "96%
gostaram da proximidade com pontos turísticos ." 8.8 "88%gostaram da proximidade dos locais para fazer compras ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 8.0 "Fácil de chegar de carro , segundo 80%." -
8.8 "Infraestrutura muito boa de bem-estar e esportes."10.0 "
Excelente área de fitness , segundo a opinião de 100%." 10.0 "100%adoraram a sauna ." -
8.4 "A piscina é boa."8.3 "
Piscina limpa , segundo 83%." -
5.3 "A internet é mais ou menos."
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4.7 "Os quartos não são bons."2.1 "79%
reclamaram do banheiro ." 1.4 "86% consideraram que aa manutenção era fraca ." 4.0 "60% afirmaram queos quartos eram pequenos ." 1.0 "Para 90%, osquartos pareciam antigos ." 4.6 "54% ficaramdecepcionados com o minibar ." 1.8 "82% afirmaram que obanheiro era sujo ." 2.1 "79% tiveramproblemas com a mobília ." 2.0 "80% tiveramproblemas com o chuveiro ." 4.3 "O ar condicionado foi criticado por 57%." 4.3 "57%criticaram o banheiro por ser pequeno ." -
4.5 "Não muito confortável."4.0 "60% afirmaram que
os quartos eram pequenos ." 2.6 "74% considerarammuito barulhento ." 4.3 "O ar condicionado foi criticado por 57%." 4.3 "57%criticaram o banheiro por ser pequeno ." -
4.5 "O café da manhã é abaixo da média."3.2 "68% disseram que o
café da manhã era muito caro ." -
4.2 "A atmosfera não era boa."1.6 "84%
criticaram a falta de estilo do hotel ."
Avaliação geral
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9.0 "O atendimento é de primeira."9.6 "96% acharam
a equipe muito simpática ." 7.6 "76% afirmaram quea equipe da recepção era ótima ." -
8.9 "Infraestrutura muito boa de bem-estar e esportes."
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8.7 "A localização é muito boa."9.6 "96%
gostaram da proximidade com pontos turísticos ." 9.0 "90%gostaram da proximidade dos locais para fazer compras ." -
8.5 "A piscina é boa."
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6.6 "Custo-benefício mediano."
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5.3 "A internet é mais ou menos."
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4.5 "Os quartos não são bons."1.9 "81%
reclamaram do banheiro ." 3.8 "62% afirmaram queos quartos eram pequenos ." 1.3 "87% consideraram que aa manutenção era fraca ." 4.6 "54% ficaramdecepcionados com o minibar ." 0.8 "Para 92%, osquartos pareciam antigos ." 1.9 "81% tiveramproblemas com o chuveiro ." 4.8 "52% ficaraminsatisfeitos com a quitinete ." 1.5 "85% afirmaram que obanheiro era sujo ." 2.4 "76% tiveramproblemas com a mobília ." -
4.2 "O café da manhã é abaixo da média."2.9 "71% disseram que o
café da manhã era muito caro ." -
4.1 "Não muito confortável."3.8 "62% afirmaram que
os quartos eram pequenos ." 2.5 "75% considerarammuito barulhento ." -
4.0 "A atmosfera não era boa."1.5 "85%
criticaram a falta de estilo do hotel ."
Avaliação geral
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9.2 "Local maravilhoso."9.5 "95%
gostaram da proximidade com pontos turísticos ." 8.6 "86%gostaram da proximidade dos locais para fazer compras ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." -
9.0 "Excelente infraestrutura de bem-estar e esportes."10.0 "
Excelente área de fitness , segundo a opinião de 100%." -
9.0 "O atendimento é de primeira."9.6 "96% acharam
a equipe muito simpática ." 8.7 "87% ficaramsatisfeitos com o serviço de traslado ." 8.1 "81% acharamo atendimento muito profissional ." 8.5 "O serviço de limpeza era ótimo , segundo 85%." 8.2 "82% ficaramsatisfeitos com o serviço de quarto ." -
8.7 "A piscina é boa."8.3 "
Piscina limpa , segundo 83%." -
5.8 "Limpeza mediana."5.4 "Apenas 54% afirmaram que
os quartos estavam suficientemente limpos ." -
5.1 "A internet é mais ou menos."
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4.6 "O café da manhã é abaixo da média."3.1 "69% disseram que o
café da manhã era muito caro ." -
4.3 "Não muito confortável."3.7 "63% afirmaram que
os quartos eram pequenos ." 2.9 "71% considerarammuito barulhento ." 4.1 "O ar condicionado foi criticado por 59%." 4.5 "55%criticaram o banheiro por ser pequeno ." -
4.3 "Os quartos não são bons."1.3 "87% consideraram que a
a manutenção era fraca ." 0.7 "Para 93%, osquartos pareciam antigos ." 2.0 "80%reclamaram do banheiro ." 3.7 "63% afirmaram queos quartos eram pequenos ." 4.5 "55% ficaramdecepcionados com o minibar ." 4.8 "52% ficaraminsatisfeitos com a quitinete ." 1.4 "86% afirmaram que obanheiro era sujo ." 2.1 "79% tiveramproblemas com a mobília ." 4.1 "O ar condicionado foi criticado por 59%." 4.5 "55%criticaram o banheiro por ser pequeno ." 1.7 "83% tiveramproblemas com o chuveiro ." -
3.6 "A atmosfera não era boa."1.2 "88%
criticaram a falta de estilo do hotel ."
Avaliação geral
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9.0 "Local maravilhoso."
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8.9 "O atendimento é muito bom."9.5 "95% acharam
a equipe muito simpática ." -
6.8 "Custo-benefício mediano."
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4.7 "Os quartos não são bons."3.8 "62% afirmaram que
os quartos eram pequenos ." -
4.5 "Não muito confortável."3.8 "62% afirmaram que
os quartos eram pequenos ." -
4.0 "A atmosfera não era boa."
Avaliação geral
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9.0 "Local maravilhoso."
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8.9 "O atendimento é muito bom."9.7 "97% acharam
a equipe muito simpática ." -
6.6 "Custo-benefício mediano."
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4.8 "Os quartos não são bons."
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4.7 "Não muito confortável."
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4.2 "A atmosfera não era boa."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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5.4avaliação de
Its a 1970's hotel with granite countertops. The bed was so hard! This place needs a major facelift. The staff was excellent and the room was clean.
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10.0avaliação de
Amazingly friendly and knowledgeable staff. We left every conversation with a smile. Not much, maybe the bathrooms could us a bigger and more modern tub. Us bigger gals can't enjoy a good soak. But over all my boyfriend and I truly treasured out first Valentine's weekend together and were so happy we stayed at Knotts .
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8.0avaliação de
At night, the hotel/neighborhood was very quiet. The room was clean. The room heater/air-conditioner/fan operated quietly. After 8am in the morning, it got noisy because of renovation work being performed on rooms a few doors down the hallway from our room or possibly on a floor above or below our room.
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6.0avaliação de
The park was close. The room was extremely dirty and dusty. The carpet had stains and the bathtub was disgusting. I was a little upset because The room did not have a microwave and I was unable to heat up my infants milk.
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7.7avaliação de
Room size, proximity to KBF and Disney Bed was very uncomfortable, and very shaky!
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2.0avaliação de
Nothing! I booked a king room they gave me a double queen saying it was kayaks fault. The matresses are rocks. The fire alarm went off in our room only in the middle of the night, about 2am, and when we called down stairs to remedy the issue security was sent to investigate US, if I wanted to smoke I would have chosen a room that allowed smoking but my husband and I are not smokers. The next morning house keeping woke us up around 8am in the morning trying to clean the room we startled her because she said "they" told her we had already checked out but we obviously had not and check out was not until 12pm. Worst experience ever with a "nice" hotel. We will never go back!
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4.5avaliação de
Right next door to Knott's The whole property looks like it hasn't been updated since the early 90's... probably because it hasn't. The rooms are kinda ugly. The walls are paper thin. Room service is a joke (screwed up our breakfast order three different ways). The staff can't be bothered. Stay elsewhere and pay extra to park at Knott's. You'll be glad you did.
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6.5avaliação de
Its average hotel. Needs refurbishing. Its not 4star.
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7.1avaliação de
How close it was to Knott's. The beds were hard and the walls were thin but overall it was bad for the price.
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5.1avaliação de
Nothing Everything
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8.0avaliação de
Staff friendly and helpful. Conveniently located next to both Knott's parks and Medieval Times and Pirates. Rooms small and hot. Needed to run the AC full time because my wind directly faced the sun.
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6.5avaliação de
Found a room for a great price a few hours prior to arrival. Located right next to Knott's Berry Farm. Bed was comfy. Room needs updating Plan ahead if using room service for breakfast. We made the mistake of ordering at 9am, which is an hour before the park opens... it took nearly an hour for food to arrive... food was meh. Bring swim stuff. Great pool area for kids... splash pad was nice item to differentiate itself from other hotels. Overall good value for our needs Overall the hotel is in a state of disrepair. Just little things really, stains on curtains, dents on walls, spots on fixtures.
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8.0avaliação de
It is clean and quiet. The restaurant needs a makeover. Gordon Ramsay could help this kitchen nightmare.
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6.2avaliação de
Great location, discounts on park tickets and parking. Rooms were not as nice as I would have expected from Knott's Hotel. More like a Motel 6
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7.1avaliação de
Price was right, location was right. I thought the lobby would use some sprucing up. It was very bland. Even some potted plants or something to brighten it up. The room was fine, bathroom sink area was very small, hard for 3 people to get ready in the morning. Tried to take a bath, but the stopper was broken. It was fun to be able to walk to the Knott's boardwalk. Not sure if I would stay there again, but it wasn't bad.
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8.0avaliação de
I was given a waived parking fee for being military regardless of the disappointment that there was no military discount except jan/Dec time frame. Bed was comfy too. And hardly heard much. The amber waves restaurant was closed but the bar was open and the sign was up saying please wait to be seated and the hostess/employee at the front looked at us with a puzzled look and asked what we needed. I felt stupid. There should very been a closed sign up
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8.8avaliação de
I love the quietness of the place. It's kept very well. I'd stay there again without hesitation Nothing to complain
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9.4avaliação de
Location to the park. Clean room. comfortable bed. Had to recheck in for the second night. Not a big deal just inconvenient. Didn't get an explanation ether. Also 4/night parking.
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8.5avaliação de
The facility and room were very clean, comfortable, and nice. It is close to Disney, shopping, and restaurants. We really thought it needed a mini frig and microwave if it was going to be more than a 1-2 night stay.
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2.0avaliação de
I was charged by kayak, THEN knotts charged me for a full priced room. I was refunded an incorrect amount by knotts and there finance representative hasn't replied to my email regarding their error.
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7.7avaliação de
The rooms are very comfortable. Bed is perfect slept verywell. Had a very hard time turning the shower on. Appears to have been broken. Took us about 20 minutes to actually turn it on. After finally getting it on we had a hard time turning it off. Water was leaking all night long. They need to remodel the bathroom. Also it appeared the shower was not very clean we found pubic hair in the shower before any one had even stepped in it.
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8.3avaliação de
Room service was great. Check in was o.k.. The bed in room 738 was extremely hard. Very very uncomfortable. This has never happened before. I do normally stay at Knotts about two to three times a month but, this time was a very uncomfortable stay.
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9.0avaliação de
i loved the friendly staff and accomodations. check in and out was easy and convenient. no microwaves or mini fridgerators in room! C'mon! it's 2014!
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7.0avaliação de
The location was great! Walking distance to knotts berry farm and soak city. Very short driving distance to restaurants and shopping centers. The room was ok, wished there was a sofa sleeper at least (we have three kids) but it was clean and quiet. I didn't like the laundry room and pool hours opening late in the morning (8 & 9 am). Or that the parking lot was always full in the evening due to knotts berry farm park parking. Overall, it was not bad.
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10.0avaliação de
Amazingly friendly and knowledgeable staff. We left every conversation with a smile. Not much, maybe the bathrooms could us a bigger and more modern tub. Us bigger gals can't enjoy a good soak. But over all my boyfriend and I truly treasured out first Valentine's weekend together and were so happy we stayed at Knotts .
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8.0avaliação de
At night, the hotel/neighborhood was very quiet. The room was clean. The room heater/air-conditioner/fan operated quietly. After 8am in the morning, it got noisy because of renovation work being performed on rooms a few doors down the hallway from our room or possibly on a floor above or below our room.
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8.0avaliação de
Staff friendly and helpful. Conveniently located next to both Knott's parks and Medieval Times and Pirates. Rooms small and hot. Needed to run the AC full time because my wind directly faced the sun.
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8.0avaliação de
It is clean and quiet. The restaurant needs a makeover. Gordon Ramsay could help this kitchen nightmare.
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8.0avaliação de
I was given a waived parking fee for being military regardless of the disappointment that there was no military discount except jan/Dec time frame. Bed was comfy too. And hardly heard much. The amber waves restaurant was closed but the bar was open and the sign was up saying please wait to be seated and the hostess/employee at the front looked at us with a puzzled look and asked what we needed. I felt stupid. There should very been a closed sign up
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8.8avaliação de
I love the quietness of the place. It's kept very well. I'd stay there again without hesitation Nothing to complain
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9.4avaliação de
Location to the park. Clean room. comfortable bed. Had to recheck in for the second night. Not a big deal just inconvenient. Didn't get an explanation ether. Also 4/night parking.
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8.5avaliação de
The facility and room were very clean, comfortable, and nice. It is close to Disney, shopping, and restaurants. We really thought it needed a mini frig and microwave if it was going to be more than a 1-2 night stay.
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8.3avaliação de
Room service was great. Check in was o.k.. The bed in room 738 was extremely hard. Very very uncomfortable. This has never happened before. I do normally stay at Knotts about two to three times a month but, this time was a very uncomfortable stay.
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9.0avaliação de
i loved the friendly staff and accomodations. check in and out was easy and convenient. no microwaves or mini fridgerators in room! C'mon! it's 2014!
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7.7avaliação de
Room size, proximity to KBF and Disney Bed was very uncomfortable, and very shaky!
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7.1avaliação de
How close it was to Knott's. The beds were hard and the walls were thin but overall it was bad for the price.
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7.1avaliação de
Price was right, location was right. I thought the lobby would use some sprucing up. It was very bland. Even some potted plants or something to brighten it up. The room was fine, bathroom sink area was very small, hard for 3 people to get ready in the morning. Tried to take a bath, but the stopper was broken. It was fun to be able to walk to the Knott's boardwalk. Not sure if I would stay there again, but it wasn't bad.
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7.7avaliação de
The rooms are very comfortable. Bed is perfect slept verywell. Had a very hard time turning the shower on. Appears to have been broken. Took us about 20 minutes to actually turn it on. After finally getting it on we had a hard time turning it off. Water was leaking all night long. They need to remodel the bathroom. Also it appeared the shower was not very clean we found pubic hair in the shower before any one had even stepped in it.
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7.0avaliação de
The location was great! Walking distance to knotts berry farm and soak city. Very short driving distance to restaurants and shopping centers. The room was ok, wished there was a sofa sleeper at least (we have three kids) but it was clean and quiet. I didn't like the laundry room and pool hours opening late in the morning (8 & 9 am). Or that the parking lot was always full in the evening due to knotts berry farm park parking. Overall, it was not bad.
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5.4avaliação de
Its a 1970's hotel with granite countertops. The bed was so hard! This place needs a major facelift. The staff was excellent and the room was clean.
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6.0avaliação de
The park was close. The room was extremely dirty and dusty. The carpet had stains and the bathtub was disgusting. I was a little upset because The room did not have a microwave and I was unable to heat up my infants milk.
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2.0avaliação de
Nothing! I booked a king room they gave me a double queen saying it was kayaks fault. The matresses are rocks. The fire alarm went off in our room only in the middle of the night, about 2am, and when we called down stairs to remedy the issue security was sent to investigate US, if I wanted to smoke I would have chosen a room that allowed smoking but my husband and I are not smokers. The next morning house keeping woke us up around 8am in the morning trying to clean the room we startled her because she said "they" told her we had already checked out but we obviously had not and check out was not until 12pm. Worst experience ever with a "nice" hotel. We will never go back!
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4.5avaliação de
Right next door to Knott's The whole property looks like it hasn't been updated since the early 90's... probably because it hasn't. The rooms are kinda ugly. The walls are paper thin. Room service is a joke (screwed up our breakfast order three different ways). The staff can't be bothered. Stay elsewhere and pay extra to park at Knott's. You'll be glad you did.
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6.5avaliação de
Its average hotel. Needs refurbishing. Its not 4star.
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5.1avaliação de
Nothing Everything
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6.5avaliação de
Found a room for a great price a few hours prior to arrival. Located right next to Knott's Berry Farm. Bed was comfy. Room needs updating Plan ahead if using room service for breakfast. We made the mistake of ordering at 9am, which is an hour before the park opens... it took nearly an hour for food to arrive... food was meh. Bring swim stuff. Great pool area for kids... splash pad was nice item to differentiate itself from other hotels. Overall good value for our needs Overall the hotel is in a state of disrepair. Just little things really, stains on curtains, dents on walls, spots on fixtures.
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6.2avaliação de
Great location, discounts on park tickets and parking. Rooms were not as nice as I would have expected from Knott's Hotel. More like a Motel 6
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2.0avaliação de
I was charged by kayak, THEN knotts charged me for a full priced room. I was refunded an incorrect amount by knotts and there finance representative hasn't replied to my email regarding their error.
