Hotéis em Buena Park

Its average hotel. Needs refurbishing. Its not 4star.

How close it was to Knott's.

The beds were hard and the walls were thin but overall it was bad for the price.

The pool was great. The courtesy shuttle was free & the bell captains were very accommodating & dropped us off where we requested within a useful radius. The onsite shop was very handy. Check in & check out was fast.

The hallway & carpets are looking a bit old & worn.

The complimentary breakfast had a great selection, the food we ordered from their restaurant was good and the pool area had a very tropical feel to it. The rooms had a very homey feel to them and very private

I reserved the room through Kayak and it took over 20 minutes to find my reservation. We ordered room service on our first day there and they told us to leave the dishes outside our door and they would pick them up....they stayed out there for 2 days

Friendly staff, good sized rooms and close to the action.

Couldn't find a corkscrew after 9.

I was left alone.

I tried to shorten my stay due to an emergency and had to cut a day; your staff basically told me oh well, too bad.

Clean and spacious

Thicker bed comfortable, refrigerator, and updated TV with more channels

Stay was Awesome Excellent Customer Service!!!!

I liked how when I called Front Desk about not having a microwave and how it said my room included microwave I was informed that it was available upon request and one would be delivered to my room right away and literally as I hung up phone I received a knock at the door that microwave had arrived and they set up. Great friendly staff!!!!

From the moment I walked past the glass door and into the Lobby area I was in love with the decour. The lobby area was beautiful and spacious. There was a snack room dining tables to our left and a bar/ restaurants right there. Once you continue to walk further into the Lobby you'll notice there is a computer area which all guests area allowed to use to surf the web or print. Next to that was more seating areas. There was a beautiful fire place area outside that was surrounded by comfortable seats. There is a big pool and jacuzzi. The bed was super comfortable and I loved the water pressure in the shower. Moreover, it is near everything so it was very convenient. It's surrounded by Medieval Times, Knotts Berry Farm, The Bodies Exhibit, Restaurants, The mall is down the street, etc...

The outside of the Hotel was dirty. There were a lot of leaves everywhere in the driveway area. This needed some serious cleaning As soon as I walked into the Hotel my opinion changed however. The rooms were a lot smaller then the pictures showed. Our room did not have a balcony which upset me but we did arrive before our check int time so maybe that was the reasoning behind that. The jacuzzi and the gym were in tiny rooms and everytime I intended to go into either one it was crowded. They only gave us 3 towels.

Nice Clean hotel, quiet, close enough to Disney and Knotts

Didn't offer breakfast, called front desk to ask for wake up call and never received it.

It was quite. We got a room where car was close by. It was a good neighborhood. Walmart Target. Dennys.. Are all close by.

The AC unit leaked...

Friendly staff, clean room, location.

We had to go to front desk ever day for new keys, $50 incidental charge but not per night which was good, spa really small.

Pricing Rooms were very clean Even though we didn't spend a lot of time at the hotel it was nice and quiet when we did.

Unless I didn't read the fine print but their $100 deposit was a surprise.

location

the place is a dump

Room was nice and clean when I first arrived. Check-in and out was easy. During the day parking was good. And the hotel is right next to Knott's Berry Farm, Soak city, the Buena Park Mall, and just a 5 minute drive from Disney. Definitely a great price for the area and good hotel.

Parking got filled up at night, had to park in the back. the view wasn't anything special, it was of a dirt lot and cruddy rundown store. Maid service never came to clean the room or change the bed. We could hear everything in the room next to us at 5am. Including the persons cell phone ring, there conversation, and fighting. The smoke detectors went off randomly in our Neighbors room and our own. When checking out the guy at the desk was on his cell phone and just took the room key, he didn't bother to ask how our stay was.

The location is great. Directly across from Knotts Berry Farm and only 6 min away from Disneyland!

The hotel in general looks old and rundown. There were a couple of roaches in the room. The pillow cases smelled of cigarettes. Housekeeping refused to change the pillow cases. There was only 1 pillow per queen size bed. When we requested additional pillows we were given 1 for each bed. Pillows were flat and old. All in all I would not stay there again.

Only that it was close to Knotts ....

The entire stay was terrible, noisy, dirty, smelly, and not very pleasant totally

Was easy to find good location

People talking loudly at all hrs of the night someone threw a soda at my car in the parking lot

It was close to our event. Easy access. Good rates.

The location was very close to the attractions I wanted to visit

The morning breakfast, needed more variety

Room smelled like Pine Sol - dirty tub (hair in tub!) filthy carpet.

It was a decent location and it was clean.

Even though I had prepaid when I arrived the desk said they didn't have a room, only a smoking room. I had to negotiate for over 10 minutes about my confirmed reservation. Then finally a manager came over and said they would rearrange guests. I said I don't want to put anyone out of their room, they said some people hasn't checked in yet...wait? What? I had a prepaid room and yet had to argue to get it? The rooms air conditioner made a loud noise from a broken panel so we put a suitcase to stop it from wobbling. Then the fan in the bathroom didn't work so the room was steamy. I will never return.

Was close to knotts but not Disneyland. Disappointed since sure said it was 1 mile away.

We checked in and went for dinner husband tried to pay he didn't have his card or ID the receptionist didn't give him back his card or Id . We confront the reception n he said speak to manager in the morning. My husband left early to work I stayed so at the time of check out they said my husband had to be there n they made a big deal I spoke to manager she said same thing so my husband called n they argued but she said she wud look into the situation n would call him back but she never called back . Also the noise of the freeway was too much

no hot water one day

the room was clean, quiet and easy to get to. After traveling all day we really just wanted a nice comfortable room...that's what we got.

Adilene was very helpful and accommodating. Breakfast was decent and the room was very clean! The beds and pillows made it feel like sleeping on a cloud! Our second stay here and will definitely stay again!

It is mostly geared towards families staying that go to disneyland and this time we stayed there seemed to be a group of younger people there to get drunk. At breakfast a few mornings they were sitting next to us cursing a LOT. We had to tell our younger daughter to cover her ears. Also I recommend getting to breakfast super early if you want to enjoy your food without all the chaos. People go nuts over free cereal and eggs apparently.

The way the lobby looked was nice.

My boyfriend and I came to the Hilton in Anaheim and stayed for two nights to celebrate his birthday. We have stayed at many hotels around this area because we like to go to Disneyland, and this was by far the WORST hotel I have stayed at, Mediocre looking room, lazy house keepers and horrible service. Also had to keep the a/c running at 65 degrees because if we didn't, our "non-smoking" room will begin to smell like cigarettes. Maybe it was the room next to us that smoked cigs in their room but it was very strong in ours. Upon entering the room, the tv wasn't working, had to call the front desk to send someone up to fix it, said he'd be there in 10-15 min...he shows up almost two hours later. It would've been nice to know he'd be there in 2 hours NOT 15 min. The next morning we leave our room go to breakfast at 7 am expecting that our room will be stocked with new towels and have our bed made...we come back at 4 pm and our room has NOT been replenished no one has came in to clean anything! I call the front desk and he tells me house keeping will be there in 10-15min. 20 min later nothing...I call back and tell them that I just need some towels and finally after waiting 45 min and calling twice I got my 2 towels. The showers were terrible. For starters the shower curtain kept wanting to stick to my legs and I had to place the curtain outside of the tub to prevent that, causing water to spill on the floor but at that point I was already annoyed by this curtain! Then the water took forever to warm up, and it was either SCORCHING HOT or ICE COLD for water temperature. Overall my stay was just very very disappointing. I was expecting more from a Hilton and my boyfriend wasn't happy with it either. I have never been so pissed off to the point where I'd want to write a review like this but this place is really NOT worth the amount of money you'd have to spend. (Btw they try to charge you $5 for a ride to the park when you could just walk right across the street to the Disney shuttles for free lol). I feel that I must emphasize that this place doesn't care about its guests, they just want your money. I'll come back to Anaheim and its other wonderful hotels, but I definitely won't be staying here.

the place was clean and very well taken care of. good location. nice rooms, except for (see what i didn't like)

i was woken up at 9:00a.m. by some sort of knocking maybe caused by expanding joints or metal or possibly construction occuring in an adjacent rooom. i was in the quient wing so the knocking made it more irritating. it went on from 9:00a.m. for at least two hours. i had arrived early that morning like 1:00a.m. and hope to sleep to about 11:00a.m. but with the knocking that wasn't happening. i had to get up and get ready and leave to avoid the annoyance all together. there are many factors/expectation one has when staying at a hotel. with this particular stay i was hoping for a long and good night's sleep. the hotel failed in that respect. that was the most important aspect of that stay given my arrival time and need of a solid rest before a long drive home. disappointing!

Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking.

The pool was a little small.

Cleanliness and friendly AM staff

No room service

the novelty of staying in an ocean liner

the value for price, the staff, the size of the room, the parking, the lack of amenities onboard, the check-in process,

There was no hot water in the shower. I told the staff I was sick and needed my room right away and they didn't really seem to care.

Breakfast Price Location

We stayed at this hotel while in town for Disneyland's Half Marathon Weekend. Overall, great value for the money, clean, and proximity to Disney Parks was especially convenient.

The A/C unit is a bit loud, which makes it hard to sleep or hear your tv.

Good experience for the price, comfy, quiet, easy check in, easy check out.

Might want to bring a blanket and your own pillow, our bed blanket had stains on it and I never trust the hotel pillows.

Hotel was clean and had a good value for the money. It is a typical bugdet hotel. However if you choose the hotel for Disneyland trip be sure you have the car. It is nearly impossible to walk to Disneyland from the hotel. But if you have the car it is just a 5 minute drive. As for the employees they were really helpful. Free wi-fi and parking is a plus.

I liked the cost,cleanliness and location close to theme parks. The maids kept our room clean while we were away so that was nice to come back to as well

Wifi was horrible

I liked that the room i stayed at was at the end and by end i meant outside i went up the outside stairs and there was my room. Staff was nice. And room was clean.

No one told us the entrance to the room was outside at the end of the hall. We went from one end to the parking lot to the other,so we could get the elevator to the third floor. Then go around the whole 3rd floor to find out our room was in front of where we had parked and we could have just gone up 4 flights of stairs at the most to arrive at our room.

Noisy... not the cleanest place. Just ok, not more.

Blow dryer was not working

The price; the free breakfast; cleanliness; friendly staff.

Some of the guests were very rude to the staff. That is unacceptable but it was not the fault of any of the staff.

Modern feel, staff friendly

Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.

Comfortable room. Nice bathroom.

Price was too much.

We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.

During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.

The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp

This place was very clean and the staff was very nice.

Nice modern renovations. Big room. Microwave. Fridge.

You could hear EVERYTHING above you. Not sure if it was a guest room or maids area above us where they stored things but was very hard to sleep with all the commotion. The rooms our friends slept in were oddly shaped and cramped and they could also hear a lot of noise above them. Very thin walls! Found a few hairs in the shower and on the bed when first checked in. Could be from the maids. Hopefully not from the previous people who stayed there. Not worth it, especially after the long walks home from the parks and then you cant sleep because of all the noise. No safe in room or breakfast place or sundry to buy waters.

There was a fridge in the room. There was free wifi access, and free sattelite TV. It was close to disneyland and the bus stop was literally right outside the front door to the lobby.

The room was in disrepair. There was mold in the calk around the top of the shower. The shower pressure was very weak. The toilet was too short, it felt like I was sitting on the floor. There was not a microwave in the room, which made it really hard to use the fridge for anything other than cold drinks.

The staff were very helpful, polite and efficient. They were willing to answer all my questions and eager to make sure we were comfortable. The gift shop was packed full of merchandise neatly organized and clean. The hotel was close, to shopping and restaurants and theme park parking lots.

The beds didn't have box springs which made the mattress a little too firm for our tastes.

Close to Disneyland, with a safe and short walk to shuttle pick up. Free parking and Wi-Fi were nice touches.

The room seemed to be dirty, and the staff wasn't very caring. Lobby sign said it opened at 7am, but no one was there to open it until well after 7:30. There was 1 towel in the room and it was like pulling teeth to get any more.

Staff was helpful in getting a different room when first room wasn't ready yet

Hotel is old and a bit run down.

The location is ideal for travelers going to Disneyland if you do not mind a short walk.

Our room was not cleaned on either day. The first day we went back to the hotel at 11:30 so I can see why it was not made up yet. The second day, we did not arrive back until 1:50 and the room was still not cleaned.

Everyone was really nice, they let me check in late so I could enjoy Disneyland with my family first. Didn't realize but they have shuttle to Disneyland for free.

No complaints

At no point during my reservation process was there any indication parking was an additional fee. I looked on the hotel's website, my confirmation, etc. and did not find anything indicating I would be charged a parking fee in addition to my room rate. Room was extremely outdated. Bathroom was the size of a small closet. Room felt muggy regardless of the temperature. Room refrigerator did not work well. During check-in, front desk staff was extremely kind and friendly. Can't say the same during check out. The man at the desk seemed inconvenienced he had to help us. Restraunt staff told us they could not accommodate the size of our large extended family as one group for dinner (there were about 10 of us) because they didn't have room in their EMPTY restaurant, but could accommodate by seating us at separate tables. Our initial waiter was rude and wouldn't wait for all of our group to be ready before he started taking orders, so half of our group got their food and was done eating before the other half got their food. Breakfast trips to the restaurant were fine as breakfast is offered buffet style. Overall, if I ended up at this hotel again, it wouldn't be the end of the world. However, I honestly wouldn't go out of my way to stay at this hotel again. I feel there are better values for less money in some of the surrounding area hotels.

They had excellent staff and building was very clean inside

The price of the restaurant inside was too pricey for a family

Loved that it had continental breakfast it was good .

The location for the price was excellent, it was paid parking but there was always enough open spaces. The hotel is very close to both Disney and the Anahiem Convention center and was one of only a few hotels in the area to have breakfast included. Overall a good hotel for the price and will likely come back on future business trips.

For the most part it was a pretty standard best western. There were a few oddities that didn't bother me but might bother others. Being in California it's very common to have open air hallways to the rooms the disadvantage of this is that it adds to the noise especially of cleaning carts rolling back and forth. When I tried to get ice both the ice machines on the 2nd and 3rd floor were not working. I did see the next day a new machine being assembled so it appears that problem was already being addressed. The outlets in my room for whatever reason fit plugs a bit loosely they all worked just had to be sure that the plug was all the way in and not falling out. The shower had ample hot water but when it was on it sounded like a motor was running in the distance, nothing wrong just came across as weird to me. Lastly the wifi was overall good but in my room it would only work consistently sitting at the desk of my room and the signal would fluctuate in quality especially during the morning and evening when the most people were around the hotel and active.