Inn Of Chicago

Location

Room was not cleaned prior to check-in.

The location

Yes. One of the girls at front desk was not friendly at all when we checked out. I asked her about the extra $11 in charges that they did not tell me about for wifi or whatever and she just kind of gave me attitude.

The location was unbelievably great. The staff was super accommodating and we really appreciated their help.

The Upholstery on the chair was very worn, the bathroom was tiny and I should have brought my own toiletries and shower cap.

This time around not a thing

Room was so small When you opened the curtain you saw a brick wall Why have a window Bed was so old that was had to see a chiropractor the next day to get my back adjusted Was woken up at 3 am by security pounding in the wrong door Staff at desk

I didn't like that they couldn't find my reservation when I arrived and I didn't like the fact that hotel guests had no running water from 9am - 4pm on two consecutive days. My worst hotel experience to date.

My check-in experience was awful. Apparently they couldn't find my reservation in their records. The hotel had no water from 9am-4pm on 2 consecutive days. My worst hotel experience to date.

Excellent location for shopping.

Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.

wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.

the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.

consierge answered all my questions

there was no breakfast available