Inn Of Chicago

the location was really nice which i suppose is why you pay so much for the hotel. whenever i had to talk with a staff member they were really nice and helpful. my sister and i were there for lollapalooza and the inn only had queen rooms left when i booked, but we were given a double room which was nice!

the air conditioning in the room did NOT work! it was actually terrible, and with the placement of the windows and the sun, the room would become unbearable by 8 in the morning. i was trying to figure out the ac unit and what could be wrong, i happened to look underneath the unit and see the vent completely clogged with dust, honestly surprised it didn’t start a fire. but the room overall was not too bad, however i’m doubtful i would ever pick this location to stay again. they charge a $75 daily security deposit on top of the other fees which i was not aware of at first (my other hotel fell through last minute and i booked this one in a rush, which is why i might have not noticed the security deposit note at first), this was extremely hard on my budget for the rest of the trip, but they refunded the deposit a few days after check out! the water in the bathroom also never got to a more than comfortable temperature , it was always cold showers.

Location

It needs a remodel. Hotel smells old when you enter the room's,wallpaper peeling, carpets very worn and stained. It's a great location.

The location is great. The roof terrace is great on a sunny day.

The rooms are tiny and dated. The bathtub was dirty when we arrived. The female receptionist I dealt with was one of the rudest hotel staff I’ve ever come across. My friend had a seizure and fainted at the front desk midday, was swallowing her tongue, none of the staff helped, just stood there and watched and literally did nothing but asked us if we wanted to call her an ambulance after she had already woken up. They also overcharged my friend €1,000 by claiming she hadn’t paid for a hotel room even though she clearly showed she had on her bank statement.