Hub Lisbon Patio Hostel

Common areas are bright, sunny, comfortable and well furnished. Generously sized lockers under the bunks and curtains around the lower bunks for privacy. Good cafes and restaurants nearby.

First floor womens showers were terrible! Cold, very weak pressure, very smelly, floors visibly damaged (waterproofing is all peeling away from the floor with mould growing in the cracks). NOISE. Lots of it. Mostly from other guests, especially during designated quiet time. The stairs are as loud as drums so anyone walking in the middle of the night will wake up anyone trying to sleep! Breakfast - there are no gluten free or dairy free options other than fruit. I recognise that hostels usually only offer basics, but at least having non-dairy milk would be a start. I did not get an orientation when I checked in so was quite lost for the first little while, finding my room and the nearest bathrooms. I don't know if this was just the staff member that checked me in or whether any of them give you an orientation? A quick walk around would be helpful. Location, while nice in itself, is a very long walk along a VERY steep hill to get to town. However, if you are willing to pay, there are several metro stations nearby and uber is also very cheap here.

The toilets were really dirty and my room had bed bugs and then room next to me. I also saw another woman complaining about the same issue. I asked for a refund, since I had a really bad allergic. They had me waiting for more than a week saying that they would give my money back and then they decided not to give it to me.