Location was the only good thing about the hotel.
When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.
Everything was ready on check in time. 11am check out is very generous. It was nice a quiet...mostly.
Had a work man working in room either adjacent or above us. This was a bit unnerving. Wondered why desk staff didn't "sell" pre-paid $16 breakfast.
Internet access far overpriced
Friendliness and proximity to centre of city.
The street noise was a little bit excessive
Close to harbour.
Room 208 was close to nightclub entrance, loud music kept us awake until it finished at 6am. After notifying staff, we were able to move to another room the next night. Not happy about the noise, but staff were very helpfull. Proximity to noise is the only reason I cannot recomment the hotel.
Very quiet, comfortable room considering central city location. Reception staff all very helpful. Useful to have laundrey facilities available. Excellent location fo ferry terminals, all bus routes, shops etc. Good value.
We had a great breakfast, the shower was hot with plenty of water pressure
Could'nt get to sleep due to excessive noise from nightclub next door
It was in a great location, easy to walk to everything in the city.
My room had a leak in the bathroom, the staff did not seem that bothered about it. There is not enough room in the loading zone when waiting for valet parking, only three cars can fit.
Being in downtown Auckland I was near all that I needed for that trip. Its location is its main selling feature.
My room smelled badly of cigarete smoke inspite of your non smoking signs and should be been aired out properly prior to reletting
The location of the hotel was fabulous - right on the main street and within a couple of minutes walk of the shops, sky tower and ferries to North Shore beaches.
The (buffet) breakfast offered was expensive, but within a few minutes there are some top notch cafes serving al a carte breakfasts at a fraction of the price.
O elegante Grand Windsor Hotel Auckland, MGallery by Sofitel 5 estrelas transporta os hóspedes a uma época de luxuoso esplendor. Os 79 quartos e suítes são obras-primas clássicas de design refinado, com roupa de cama sofisticada, tecidos discretos e excelente serviço complementado por tecnologia de ponta.
baseado em 1.638 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.