Hotéis em Auckland

Prós: Very friendly staff. Magnificent breakfast. Very comfortable room.

Prós: The staff was friendly and helpful. The location was fairly convenient to food and the cbd. The shuttle to the Harbor area was nice.

Contras: It was NOT clean! The toilet hadn't been cleaned and there was a constant, foul odor in the room. Rooms need updating!

Prós: Staff was exceptional. Bed was one of the most comfortable that we have evert slept in. Breakfast was good.

Contras: It is very slightly out of the way, but they have a complementary shuttle to take you into the action. About a half mile to a mile away.

Prós: The concierge, the health club and pool, the palm court and breakfast.

Prós: An older hotel but for Auckland better then some.

Contras: Needs a room refresh.

Prós: The Auckland Langham was far more than I had expected. Wish we could have stayed more.

Contras: Our room had a cooling problem. Management brought us a fan, but it was only moving around warm air. A set of simple instructions on how the rooms lighting and shower controls would have been nice.

Prós: Breakfast was amazing!

Prós: Service

Contras: Old building

Prós: The staff was amazing. Specifically Lin at the front desk. She helped us immensely!

Prós: Friendly staff and nice lobby. Homely rooms.

Contras: We booked a double room but got a room with 2 singles pushed together. Street nose from our room on a Friday night was extremely loud. We were woken at least 4 times with yelling or loud cars from downstairs. This meant we had a terrible sleep and ruined our night.

Prós: The staff were incredibly friendly, professional and accommodating, the room was comfortable and well appointed and the facilities were fabulous, particularly the outdoor pool. We loved our stay here.

Prós: We loved the Club Lounge access & the staff were all truly professional

Prós: Comfortable

Contras: Nothing. All good

Prós: the very friedly staff , nice old style classic

Contras: i didnt like the bathrooms too small and very old also the smell of the old carpets , the gym a little depressing should be in top floor with nice view

Prós: Overall an excellent place to stay, staff were excellent in most instances, we did encounter one staff member who appeared to be very unhappy and consequently was abrupt and dismissive.

Prós: central location

Contras: very expensive, food, drink accomodation

Prós: This is my favorite hotel that I have ever stayed at. It is lovely and well appointed in every respect and all the staff were excellent, friendly, and helpful!

Contras:

Prós: Quality of hotel, excellent service, location and ease of accessing downtown Auckland. The complementary city shuttle bus was an excellent feature.

Contras: We were originally allocated a room that had an incredibly offensive smell (mould and damp). However, once notified, the hotel responded promptly, investigated and moved us to another room.

Prós: We felt very pampered in the luxurious room and comfortable bed. I enjoyed the welcome fruit and turkish delight too. The dinner in Partington's Restaurant was outstanding (albeit expensive!) We did not have breakfast at the hotel. The car service was very friendly- note the valet parking is $30 a day.

Contras: The worst that happened was that the staff forgot to replenish the English Breakfast tea and sugar in the room on one occassion!

Prós: Warm, helpful and accommodating staff. Partington's is an excellent 4* restaurant with attentive, professional service and great food. The staff went out of their way to help and provide a room with a great view for NYE

Contras: Air conditioning not on par with the quality of the hotel. Room fans in short supply when requested.

Prós: the attitude of the duty manager (from Scarborough U K )

Contras:

Prós: Very close to Auckland airport (10 minute walk), good for an overnight stay if transiting through AKL, but not anything more than that. Booked a room with a king-size bed, which was good. For the money and location, it is about what you would expect.

Contras: Room is very small. Large enough for a king size bed, a small coffee shelf, small washroom and that's it. No real place to open two suitcases, other than on the bed (had to leave one open by the door and one beside the bed).

Prós: you get what you pay for - very basic, but clean and tidy

Prós: Location, walk to airport 1 km. three restaurant in 5 minutes. Maket next by.

Contras: Way too stingy. Wifi a bit too expensive.

Prós: Overall good for an overnight stay after arriving on a late flight and need a close,clean and convenient basic place to stay with no issues except trying to figure the most convenient place to position your suitcase so you do not trip over it on your way to the bathroom.

Contras: Overall no complaints. Good value and would definitely stay there again.

Prós: The location from the airport, clean. A few quick bite eatery, including McDonald nearby.

Contras: Too striped down. Bare bone, really.

Prós: Location was perfect. Right near the International Terminal. Shuttle bus available at all hours for a fee.

Contras: Wifi was very pricey, it should be included in the room rate. Tight rooms with only single pillows, however I do know that I booked a Budget hotel...

Prós: close to airport for flight layover

Contras: free shuttle

Prós: Proximity to the Airport.

Contras: The rooms were small and the staff were not as friendly as I would have preferred. Overall, it was a good value for money.

Prós: The location in proximity to the airport was our reason for choosing this hotel. It was rather "no frills," but was certainly quite adequate for what we needed. They were kind enough to hold our luggage until our room was ready and they had one ready for us two hours early, which was much appreciated. The front desk staff were very professional and extremely helpful, along with being very welcoming. There's a Jamaican coffee shop in the same building that's got great coffee, too.

Contras: I didn't find the wifi policy for guests to be very accommodating. The room comes with 2 hours of complimentary wifi, after which you can purchase more time for a fee. The two hours isn't usable incrementally; from the time you logon until the time you logoff for the first time is all you get. In other words, if you want to use your wifi allocation 10 minutes at a time forget that idea--as soon as you logoff it counts as your entire free wifi allocation, be it one minute or 2 hours. That was my only disappointment with this hotel. Otherwise I was very satisfied.

Prós: Location was good, walk from airport. Room was very clean, hotel neat and clean. Bed comfortable, shower good. Good place to stay if all you want to do is have a convenient place to sleep and shower.

Contras: No double beds available. Tiny room; no place for luggage, no closet, no toiletries, no cups, $10/day internet, $10 for cold breakfast.

Prós: close to airport hassle free and free shuttle

Contras:

Prós: Proximity to the airport and reasonably prized. Excellent transport arrangement (free shuttle bus to airport running every 15 mins); cleanliness of rooms

Contras: No telephone in room

Prós: Loved the spa, pool and workout facilities. Also the free wifi is great and the lobby has a really great energy.

Prós: The health club, pool and breakfast were all terrific

Contras: A little bit far from harbor area restaurants but the park-like setting helped offset this.

Prós: At the reservation counter at the time check in, the information and treatment was not properly taking care and we have to ask many basic question which is normally taking care by other international hotels or i thingk there will be an ignoring or classing people by their nationality which was upset me a lot in the beginning, later on it was ok.

Contras: Location on the steep hill is not the best for walking around town. Please add to your review question .. travelling as.... something like other.... as none of your categories is correct for two business people travelling.

Prós: Excellent pool & gym. Nice large balcony. Walk-in shower

Contras: rather outdated hotel. Not bad but for a Hyatt you might expect some more.

Prós: We appreciate the concierge service and the appartment very nice... fabulous...

Contras: The carte of menu Restaurant is not excellent.... very basic.

Prós: The cleaning that was done each day.

Contras: We had booked through booking.com and on arrival there was no booking for us but they gave us another room for the same price except it was not the same kind of room we had booked and was also two single beds pushed together which was very uncomfortable and disappointing!!!

Prós: The food was amazing. We thoroughly enjoyed the breakfast buffet, it really is the best in Auckland, (We have stayed in several similar standard hotels in Auckland). The management staff were extremely professional and helpfull when we had an issue with our room.

Contras: We unfortunately were double booked and as it was New Years Eve there was not another residence suite available. This was extremely dissappointing as I booked the room months in advance as I knew it would be busy on New Years Eve plus we were flying in from Ireland and wanted an extra special room for the occassion. Secondly, we had huge trouble with the toilet in our room, after one flush at around 9pm it would not stop flushing and was near overflowing. We had maintenance in our room trying to fix the problem for hours. This was suppost to be a romantic New Years Eve after a long journey and it turned out to be a disaster. One that never would have happened had we been given the room I originally booked.

Prós: My daughter and I loved your hotel but having stayed in hotels and b and B's around New Zealand wifi was available free. It is a rip off in this day and age to charge. The food was excellent and all the other facilities were superb you would be better adding a small amount to the cost of the stay and having wifi inclusive.

Contras:

Prós: The staff where very helpfull

Contras:

Prós:

Contras: To be honest I wasnt happy about the room. The queen size bed was actually two singel beds pushed together, making the centre of the bed uncomfortable. Also there was mould in the shower and the all the air con did was dry out the air not cool it. This was my first time in a five star hotel and i was disappointed. Ive stayed at a bed and breakfast that was cleaner and more comfortable than this at half the price.

Prós: Friendly Staff

Contras: Dirty room, broken toilet, no control of children running arround the pool and unsupervised children in the gym, room nothing like the pictures when we booked.

Prós: the view was awesome

Contras: service was pretty average.

Prós: Service and people. They wanted to help.

Prós: Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.

Prós: clean and near to the city also the casion

Contras: nothing

Prós: Loved the little cocktail bar off the hotel lobby

Contras: Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.

Prós: The staff was very friendly and helpful.

Contras: They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money

Prós: good rooms

Contras: bit austere lobby

Prós: Location was great ,shopping , casino ,entertainment

Contras: They took my floor towels but did not replace them . its miner

Prós: Our room was large as was the bed, wonderful shower and lots of fluffy towels - loved the floor to ceiling window. Hotel staff were very knowledgeable and helpful about car hire, restaurants and airport shuttle service.

Contras: We stayed in the hotel on two occasions and I was disappointed with both the harbour view and the city view - you pay more for a harbour view. The hotel is very centrally situated - I was on the 14th floor (the lowest floor where you get a harbour view) and my view of the harbour had a great deal of city in front of it - it was a lovely view of the city with the harbour in the distance but not the view of the harbour I'd paid extra for. I also had a city view room on the 20th floor, where I had a very clear view of the bedrooms of the hotel next door but not the city. Don't pick this hotel if you do actually want a harbour or city view - you may be disappointed.

Prós: Location was good,Standard was good,service great,food excellent,Enjoyed our stay.

Contras: Broken bench in sauna

Prós: The hotel was within easy reach of all the places we wanted to visit

Contras:

Prós: The shower was nice. Concierge was great.

Contras: Incompetant booking staff and rude reception staff.

Prós: Service was excellent - faultless

Contras:

Prós: Nothing

Contras: We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.

Prós: Great location. Excellent breakfast, but expensive.

Prós: All of the staff were exceptional! It was a nice hotel in a great location, with good food, great help, and a well equipped gym very reasonably priced!

Prós: Walking distance from cruise dock, concierge staff excellent, allowed early check in, assisted with all questions/concers

Contras: Close to busy street, heard a little street noise late night/early morning.

Prós: The concierge on arrival made us feel very welcome. Excellent service in Knights restaurant

Contras: Our room did not smell very nice

Prós: I enjoyed Japanese TV show

Contras: dinner is expensive and not so much delicious

Prós: Location , friendly staff. The valet service was prompt and professional.

Prós: Great Service. Prestige.

Contras: The room was a little bit noisy of external noise during the night.

Prós: The staff were friendly and helpful.

Prós: Hotel staff at check-in and check-out, helpfulness of concierge and storage of our luggage after check-out before we left for the airport was excellent.

Contras:

Prós: very genuinely friendly but unintrusive service. The room was well appointed clean and comfortable and it was much quieter than other central city hotels i have stayed at. I thought the pool and spa area was very nice.

Contras: I did not get the complimentary newspaper i requested at check in and the paper i received free at another event venue was cleared away by housekeeping before i had even read it. also hotel phone answering was rather slow

Prós: Great location so central to everything, great bed and bed linen

Contras: The t.v is in a cupboard which limits the space in the room as the cupboard door is open for t v viewing. The standard of hotel we did expect a flat screen t v

Prós:

Contras: The pillows - all too low and no options.

Prós: Jacuzzi

Contras: The meal was really expensive downstairs..

Prós: Staff was very professional, friendly and helpful in answering our questions regarding nearby shopping, dining and airport information. Rooms were modern in design, but still very comfortable. Gorgeous view of the sunset over the harbor was unexpected for a hotel directly across the airport. We never once heard sounds of air traffic despite being directly adjacent to the airport.

Contras: The television channels were limited.

Prós: Decor, gym, breakfast, Proximity

Prós: Check-in process was great, Platinum breakfast benefit was recognised, free upgraded to Executive room, drink vouchers can be used on delicious mocktails in the bar, free bottled water in the room.

Contras: No in-room welcome amenity - I rang and asked for this, and was told that it would get brought up, but it never did. Also got told at breakfast in the morning that we would have the breakfast rate charged to our room - and I had to remind them that this was complimentary as a Platinum member.

Prós: We love this place as it is right at the airport and there aren't any other hotels that are right there. There is drop off parking at the hotel but you will have to arrange long term parking through them or directly with the Auckland airport.

Contras: My only real gripe is that we didn't manage to get any deals that they offer as they seemed to finish early. We found a cheaper rate and the website of the hotel mentioned that they will offer a cheaper rate. We phoned the hotel but they wouldn't do this. We ended up booking it through the ZenHotels website. We did have an issue with the payment of the room but using the ZenHotels Android app we made a call to them and it was sorted.

Prós: Great for 6am departure. Views of tarmac. Clean. Great vibe. 24/7 reception.

Contras: Nothing

Prós: Location! I just walked 50 feet from the international terminal and I was there. Nice too that the public bus stop is right there too.

Contras: Pricey! I believe that the pricd was more than any others near ghd airport. I was traveling solo and getting in late do opted for this Novotel.

Prós: The bed was really comfortable, room was quiet and modern. Really happy with the convenience of the location.

Contras: The shower was a bad design. It had a metal drain cover that was loud when the water hit it, and a separate "window" shade was required for privacy when using it.

Prós: Efficient, pleasant, friendly, helpful staff. Directly across from airport - checks jus 2 minutes walk away, despite the airport the hotel was quiet.

Prós: A very new therefore modern and well appointed hotel adjacent to the international airport. Very convenient for those who need to overnight before flying.

Contras: Someone had switched off the fridge - the beer was hot!

Prós: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.

Contras: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.

Prós: Location Concierge Staff was Excellent - always finding great ideas for things for us to do.

Contras: Breakfast and meals on the property were OK - but I expected something better.

Prós: The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding.

Contras: On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.

Prós: the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city

Prós: The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!!

Contras: The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one

Prós: The staff are very friendly and happy to help even when they had a huge coach load of travellers turn up! There are a lot of restaurants to choose from and the tea/coffee facilities are plentiful. It is close to the IMAX and Civic for evening entertainment.

Contras: Really minor point - No hotel writing paper

Prós: Location. gym and quality of rooms

Prós: The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre

Contras: Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted

Prós: The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.

Contras:

Prós: Huge bed

Contras:

Prós: Premium King Room was nice and spacious..Good location

Contras: Signage from the parking garage is horrable..And gave us the wrong room first

Prós: Room service,cleaners all make for a very relaxing holiday.

Contras:

Prós: Concierge was helpful.

Contras: It was just fine. Nothing that great.

Prós: Room layout and view.. A variety of food choices. Efficient Internet.

Contras: Parking. I'm neutral on food options.

Prós: The room are very nice and comfortable but the air condition did not work well which is the major deduction on the score

Contras: The air condition not on

Prós: Great location, and the rooms were clean and comfortable. Easy walk to Queen street shops, restaurants, Sky tower, and Auckland harbor. Just used it as a base camp to visit things around the city. Easy bus from the airport (35 min), bus stop 2 blocks from hotel. No need to rent a car.

Contras: Had to leave

Prós: Evening drinks, canapes in Club Lounge. Fast, included wifi.

Contras: No power outlets near beds or center night table.

Prós: Location

Contras: Expensive at breakfast they charge you for every cup of coffee. Each time it was used the toilet in our room had to be flushed at least twice.

Prós: Concierge was very helpful. The photographer for the hotel's pictures was a magician because he certainly did an expert job at brushing up and photo shopping the website pictures.

Contras: The hotel was VERY WORN and looks seedy. The carpets were dirty, furnishings well used, and walls scarred and in desperate need of painting. The mediocre breakfast buffet cost $31 per person and didn't include omlettes. I should have done my homework on this one.

Prós: Went to check in but we had to wait an hour cause their computers were down. They gave us a free drink at the bar so that was nice. Felt the room was dusty especially in the washroom. Staff was friendly.

Contras: Gym needs updating and pool was only 4.5 deep.

Prós: The hotel let me check in at 8 am, after having flown all night from San Francisco. This was fantastic and made my day!

Prós: The staff was excellent, as was location in Aukland

Contras: The hotel is in need of an overhaul. Mostly minor details, and it appears that they are in process.

Prós: Lovelypool, good gym facilities, spacious room, comfortable king size bed

Contras: Breakfast was not as good a spread as most international hotels, but acceptable as part of nzd 169 room rate.

Prós: Very spacious twin room. Excellent facilities. Lovely pool.

Prós: The location was excellent for entertainment in the CBD.

Prós: The hospitality was really good. I really appreciated the kindness of hotel staff. And the room was perfectly clean.

Contras: Unfortunately, the view was not so good.

Prós: The room was nice and large. Excellent beds. Sensible mini bar prices. Great location.

Contras: Quite a lot of noise from bar on Saturday night. We didn't get in til ll.30p.m.

Prós: good value for money and great location

Prós: Prompt response from services/facility staff (see below)

Contras: When I first arrived my room was not cleaned, however, upon notifying the services/facility staff, I room was promptly changed and with good service. Maybe I haven't travelled enough, or maybe its not a common thing in nz, but where was the hotel-provided toothpaste?

Prós: Nice and handy location Large rooms value for money Easy acsess to car park

Contras:

Prós: The room which I & my wife stayed was spacious, the bed was big enough for the two of us & comfortable. The room facilities were also great especially the bathroom with nice warm feeling heat-lamp lights. Definately will recomend the hotel to friends & families. I think it was value for money for the room we stayed. Rendezvous had resonable prices on the net compared to other hotels in the same area.

Contras:

Prós: Nothing in particular. Nothing special about this hotel.

Contras: All the rooms are located on inner circular balconies/corridors and this makes you hear too much mess around coming from the foyer at the ground floor.

Prós: The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!

Prós: Awesome service helpful and friendless

Contras: No points becasue I booked thorugh Kayak

Prós: location is where the praise begins but also sadly ends there.

Contras: It was a little annoying to not find a toothbrush in the bath! Also, do hotels still use bar soap?

Prós: Excellent location. Very good accomodation. However poor service in the restaurant: one hour wait before dinner was served, again one hour+ wait for breakfast (two eggs over easy, plus coffee, nothing else). Complained and received apologies; then received free continental breakfasts.

Contras: See above regarding service at the restaurant.

Prós: Friendly staff nothing is to much trouble

Contras: The pole in the bedroom

Prós: Good water views. Excellent response from management to a problem in the hotel.

Contras: Don´t waste your money. We paid more than 600 NZD, the view we were promised to have, we didn´t get. There was a huge ship in front of our balcony as close as we can even read the passanger´s newspapers. We felt like being on railway station, because of terrible noise because of cargo they were loading. Ship left at 9 PM but there was another one in front of our windows at 6 AM till we checked...

Prós: Nothing. I was bitting by bed bug and left the hotel 4am. There was no other room for us, because apparently the hotel was fully booked. The receptionist didn’t even try to help us with other hotels. It was the worst experience.

Contras: I was bitting by bed bug and left the hotel 4am. There was no other spare room for us, because apparently the hotel was fully booked. The receptionist didn’t even try to help us with other hotels. We actually saw the bed bugs on our beds and showed the receptionist. He took my bitten arm photos and called the manager and the management assured that I will be not charged, but unbelievably later on the hotel charged for the room. It was the worst experience.

Prós: Location on queen.

Contras: Not great value for money. Loud doors, thin walls.

Prós: Staff was OK

Contras: They call them self a hotel, there a lot more like a backpacker. No Tv, in your room, No A/C, heat ok, lots of people around with a lot of noise. If your going to be paying almost $50 a night pay $30 more and have a real hotel. I will NEVER stay there agian.

Prós: Great for price range. Comfortable. Staff friendly and helpful.

Prós: Best value for money in Auckland, if you're on a tight budget.

Prós: Includes in room washer and dryer, as well as comprehensive mini kitchen

Prós: our beds were really comfy large singles and the sheets were crisp and clean which we were stoked about!

Contras: werent too keen on the jolty lifts!

Prós: The manager is quite friendly and they have a travel desk inside the hotel that can give good deals and idea about visiting around Auckland area.

Contras: The hotel is a backpackers style more then a hotel style. The room was noisy and did not have proper windows! although Quality/Price are fair enough.

Prós: Good value, and rooms clean, like being close to Queen street

Contras: Thought the bed spreads were old and looked unclean,

Prós: Clean, convenient, inexpensive, excellent restaurant/chef

Contras: Nothing

Prós: i have enjoy during statying at Kiwi

Contras: Nothing everything was good

Prós: Staff very helpful and friendly, everything worked efficiently in the room, shower, tv, radio, etc. even had a hair dryer. Also it was very quiet, away from city noises. Bed was comfy and I slept well.

Contras:

Prós: Cleanliness of the room

Contras: Too quiet

Prós: Excellent location, convenience and amazing value for the price. We had only booked for one night, but due to an emergency ended up staying three nights. The staff was good about getting us in. Clean, simple rooms. We were completely satisfied and I'd recommend it to anyone. Will return.

Contras: Small detail: Remote control for television would have been nice for lazy guests (this was noted by my older father). This was not a problem for me.

Prós: 24 hour assistance. Warren the person who checked me in was very helpful

Contras: Open up the snackbar for breakfast - some mornings I wanted some food without exiting the venue this was not available. The beds were a bit to soft. For convienience perhaps implement a forex branch? I had difficulty paying as you didn't accept usd or aud bear in mind I arrived very late and there was no forex branch nearby.

Prós: Nothing in particular

Contras: Room very small. Bathroom not very clean.

Prós: Great facilities. Very handy to the airport with free shuttle

Prós: This place is just a gem. It was spotless. ALL the staff were very friendly and helpful. Modern/updated. Great room. Free Bikes (didn't get to use). Free Airport Shuttle. Cozy little bar w/ Free Wifi. Great prices. It was the perfect place to end our stay in NZ.

Contras: I loved this place. It worked out perfectly for us, but it is not too close to the city so if you have luggage and if you want to spend the day in Auckland, you will have to figure out where to keep that luggage for the day (and then get back to it). Cab fare via Discount Cab was a flat $35 (a good deal esp. if you get stuck in traffic) and once we were there it was SO easy to relax.

Prós: Clean ; comfortable bed; some staff friendly as well as efficient.

Contras: Shower over bath so dangerous and old fashioned; noisy aircon fan; restaurant waiter didn't know thr size of drinks or what a pint was and didn't ask how the meal was or anything; food in restaurant for dinner was way overpriced and the pork belly was grossly fatty and inedible.

Prós: Close to the airport.

Contras: A long way to the city ( $70 round trip). Terrible bed needed to be replaced.

Prós: Friendly staff Confort in rooms, specially the bed and pillows Complimentary wifi in public areas

Contras: Continental breakfast buffet 22 NZ dollars, too much for only cereal, cheese, bread and some fruits The full breakfast was 27 NZ dollars and it was added, eggs, beans, pancakes, sausages, tomatoes Food is expensive

Prós: The dinner menu was awesome!!!

Contras: Having to leave!

Prós: The service was premium and it is an excellent location for departures returns from Auckland International Airport.Great place for car storage as well.

Prós: The location is very convinient for international travellers arriving and departing from Auckland. It also provides a bus shuttle to and from the airport for travellers that need it.

Contras: Being more so classified as an airport hotel, unfortunately there was a few inconsiderate guests staying making unneccessary noise in the late eveing/early hours of the morning. This is however, does not really reflect on the hotel itself.

Prós: Its closeness to both the national and international airport and the facilities offered by the hotel to meet both incoming and outgoing flights.

Prós: Location very near to the airport.

Contras: The rooms are too small for international travellers, which are supposed to have some luggage.

Prós: Very comfortable. Good menu. Convenient for business. Would stay again if need to conect to overseas flight.

Contras: No

Prós: The peace and quiet

Contras:

Prós: Excellent restaurant and good location for airport

Contras:

Prós: staff were friendly and helpful - bed beautiful and comfy - room lovely

Contras:

Prós: the efficient pick up to and from the airport (free transport)

Contras: The room we go tgiven was VERY different from the one in the pictures(sleek modern and design decorated on paper....tired and poorly decorated the room we were assigned).

Prós: Great staff

Prós: Location was good. Room was comfortable and clean. Staff were welcoming.

Contras: The floorplan is dated. Noise really travels between rooms and down the corridor. Unfortunately we had particularly noisy neighbors and could not change rooms since the hotel was fully booked.

Prós: Staff was very helpful, concierge service was really good.

Prós: Conveniently near shopping points

Prós: Nothing was a bother to the staff. All were very friendly and went out of their way to be helpful.

Prós: being right in the middle of the city

Contras: hotel was fine

Prós: A good standard, professionally run.

Contras: No

Prós: Location is great as it is near the main shopping area and cinemas. Also next to sky city with cafes and resturants. Its clean and quite enough. Spa is very good and I found staff helpful.

Contras: Decor is over minimalistic creating an uncosy lobby environment. Food is not great and is expansive compared to other similar hotels.

Prós: I thoroughly enjoyed my stay at the Crowne Plaza and will certainly stay there again and reccommend the Hotel to friends and family.

Contras:

Prós: My second stay in a month and I'm still impressed. Excellent service all round.

Contras: The breakfast buffet was Euro/American style which was good but I would have liked more Asian options too, eg rice, miso, etc

Prós: good nd ideal location staff courtesy

Contras: sure,,i stayed for 2 days 11,12oct checked out nd went for my work at matamata, came back on 16oct friday, just because i liked the stay before, came here, but you jacked up the prices for me rather than offering a better deal my protests nd objections binu mathew

Prós: Absolutely everything - from the initial greeting at the check-in desk to the check-out 2 days later. normally I think that the bar/lounge/ restaurant areas are unfriendly and too open, too "cold" looking, but this is really pleasant. I wanted to stay longer! Even better, I got a promotion for a fabulous massage at "Bliss", next door, it was also excellent.

Contras:

Prós: great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.

Contras: none

Prós: Comfortable and beautiful design. Great service.

Contras: Breakfasts are quite expensive at the restaurant.

Prós: Great staff. Good location.

Contras: Room temperature controls were terrible. Pillows were not great. Bed was small.

Prós: Great staff, wonderful room!!! :0)

Prós: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.

Contras: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.

Prós:

Contras: I think the french approach is good but dont over do it which happens when having a meal in the resturant

Prós: Best Holiday Inn I have stayed at!

Contras: Extend our holiday there.

Prós: An ideal hotel !

Prós: Modern facilities, room and decor.

Contras: Service in the restaurant

Prós: Great hotel, very friendly staff. My room was always clean.

Contras: The restaurant has good food and drinks, but no one is there. The menu is not very approachable.

Prós: Great location and reasonable cost

Contras: Tiny room with shower open in bathroom. No separate shower area . No space to open luggage Room was smaller than on our cruise ship.

Prós: The location was good

Contras: Staff was very unhelpful and not interested in making our stay a positive one; quality of hotel facilities and room was not great. Not sure the the linens were clean

Prós: Friendly & helpful staff. Clean, comfortable room. As a young couple on a tight budget, I recommend it.

Prós: Close to town.

Contras: Broken elevator, and then the cleaning lady filled the working elevator with rubbish and dirty towls so I couldnt fit and it made me late for my conference. I would of used the sstairs but I was on the 11th floor.

Prós: The location was ideal for the purpose needed

Contras: Because of it's central city location, it was incredibly noisy

Prós: Decent bed, tea and coffee provided

Contras: It was beautiful but muggy weather in Auckland and the room got a bit hot but being so central when you open the window's the city life is pretty loud. Not a big deal tho, we enjoyed our stay.

Prós: Good Location

Contras: The bathroom, could be more comfortable!

Prós: That it was close to the main street, that it had a great wee cafe downstairs that served a great continental breakfast.

Contras: Not spotless in the bathroom. sheets weren't long enough.

Prós: very city centric, clean, small but enough space for single accomodations, value for money

Contras: bed was hard like full orthopedic beds.

Prós: Convemiently located, good value for money.

Contras:

Prós: Cheap and cheerful

Contras: No flannels, no cutlery, shower floor soft. (rotten maybe)

Prós: Clean, central, nice facilities

Contras: It had been renames since we booked and we would have had trouble finding it if a friend had not taken us there. We were not informed of the name change

Prós: Central to the city and relatively cheap

Contras: Far too small, cramped and noisy. Noisy guests, noisy architecture, noisy city.