Hotéis em Auckland

Prós: Great spa, good comfy bed. Near sea. Nice spot

Contras: Would have preferred a room with a view.

Prós: The mirror infront of the bed

Contras: The t.v infront of the mirror

Prós: The breakfast was great. One of the best I’ve had. Great spa bath . Very clean attractive rooms.

Prós: Everything was fantastic had a wonderful time. I would highly recommend the place.

Contras: Tiny jug of milk provided - could have been a bit bigger :) Bit of traffic noise - had to have doors closed. Was quite expensive ; however was a good bed and comfy pillows. I would not have paid $5 to get a different pillow though! Helpful reception staff. One room had a bit of a funny smell.

Prós: Troy and Tomiko did everything possible to go above and beyond with assistance and attention to all of the little details. We highly recommend a stay here.

Contras: A perfect stay!

Prós: Modern facilities, room and decor.

Contras: Service in the restaurant

Prós: Although the waterfront is torn up with construction, the MSocial was a terrific hotel - every room has a water view & the staff was very helpful - I would highly recommend staying there.

Contras: You could hear plumbing being used in other rooms.

Prós: Great hotel, very friendly staff. My room was always clean.

Contras: The restaurant has good food and drinks, but no one is there. The menu is not very approachable.

Prós: The staff was very friendly, helpful, and suggested great fish restaurants. We liked the design of the room and our view to the harbour.

Contras: There is road construction on the harbour this month;therefore , it’s a bit noisy . The hotel sent us a message about this and said no customers complained. I requested for a quiet room so they put us on a top floor so I have no complaints against the hotel . This is just a note for those sensitive sleepers . Please note that this construction has an impact on all the hotels .

Prós: This hotel is the first hotel when we arrive in Auckland. It impressed me a lot. Nice location which is near to Queens Street, cozy room and friendly employees. Since we are traveling for honeymoon, the hotel offered us two bottles of champagne and a warm card. So sweet.

Contras: Shower gel and hair shampoo could be better.

Prós: Great location Great staff Great view Great value

Prós: Great location, room was clean and bed comfy

Contras: Bathroom had full glass to rest of the room. Yes there is a screen but maybe old fashioned and prefer privacy while on the toilet. Check in/Reception area had loud music playing so hard to hear what they said. Limited choice in restaurant - mainly Asian food When asked for Decaf coffee sachets - the staff just looked puzzled. Most hotels tend to have this available. No spoons for coffee just wooden stir things, and cups had no handles Maybe a great hotel for modern youngsters but for two "older generation" travellers not suitable.

Prós: Big windows in rooms.

Contras: No tissues and replacement during stay. Construction.

Prós: Very friendly staff. Magnificent breakfast. Very comfortable room.

Prós: Friendly staff, good spa & pool, nice interior

Contras: Old hotel, super low ceilings - our room was on 8th floor and the ceilings height in the shower did not allow to put the hands up. Located a bit far from the center, around 15 min walk. Expensive onsite parking. the bar did not impress at all - the quality is below average and overpriced. Compared to other Cordis/Langham hotels experiences, this one definitely did not meet the expectations.

Prós: The hotel was nice and clean. The staff were very friendly.

Contras: parking should be cheaper or free since we are staying at the hotel.

Prós: The salt pool; spa; sauna (both wet and dry); gym. The food, room and amenities

Contras: Wait time at the counter, too often I have seen 2-3 people huddled together to serve 1 person. I understand that sometimes training needs to occur but this does need to be monitored given that this has not always been the case

Prós: Staff was exceptional. Bed was one of the most comfortable that we have evert slept in. Breakfast was good.

Contras: It is very slightly out of the way, but they have a complementary shuttle to take you into the action. About a half mile to a mile away.

Prós: Customer service, cleanliness, facilities. Faultless. Always stay at Langham to celebrate our milestone events. Highly recommended hotel.

Prós: Good location to find but noisy due to the central location. Excellent breakfast buffet.

Contras: Parking charge was $45(NZD) a day. Be aware.

Prós: The pool. The breakfast. The staff

Contras: Not too much selections for 2 x doubles in 1xroom

Prós: The breakfast was awesome! So much choice and beautifully presented. Friendly, helpful staff. A truly luxurious stay in a good location of Auckland. Will be back.

Prós: Breakfast was amazing!

Prós: The staff and the very comfortable mattress--excellent sleeping mattress.

Contras: No. I will stay here again.

Prós: Staff was great

Prós: great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.

Contras: none

Prós: Comfortable and beautiful design. Great service.

Contras: Breakfasts are quite expensive at the restaurant.

Prós: Great staff. Good location.

Contras: Room temperature controls were terrible. Pillows were not great. Bed was small.

Prós: Perfect location by the marina and walking distance to center and K road, Ponsonby. Staff is not constant but is overall nice and helpful. In bathroom you have bath tub and shower which is very cool. Breakfast is as always with Sofitel good and various. Rooms are spacious. Very good wifi connexion. Nice view as well

Contras: One day my bath tub was not cleaned. I guess Housekeeper forgot. It can happen.

Prós: Room was nice size. Bed was comfortable. Friendly, helpful staff.

Contras: Bathroom was small. We booked 3 rooms for our family and 2 were right next to each other but the 3rd was on the other side of the hotel.

Prós: Great staff, wonderful room!!! :0)

Prós: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.

Contras: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.

Prós: Sophisticated, well staffed, efficient. Im always made to feel at home.

Contras: Not applicable to be honest

Prós: Fine hotel; great location; staff is friendly and helpful. Stay there.

Contras: Nothing

Contras: The unwillingness to help fix a mistake in the booking which significantly inconvenienced me on my vacation taking time away from my family to sort it out. I'll think twice before I book a group booking with this hotel in future as the Hyatt looked good

Prós: Super comfortable bed, great shower and friendly, efficient and helpful staff... location great too!

Contras: Nothing not to like.

Prós: Location was good. Room was descent

Contras: Gym was extremely hot

Prós: Wonderful hotel with very friendly, helpful staff. The beds are very comfortable. The views are nice and the selection of tv channels seems endless.

Contras: -

Prós: Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.

Prós: Very good location. Easy to walk to places, or take bus. Nice shuttle service to airport . Would visit again.

Prós: Let us book in very very early after a international flight

Contras: no

Prós: Great location

Contras: They want to charge $20 to borrow an electric converter :(

Prós: Great location

Contras: Check in took a long time over 40 minutes waiting in line, quite a few people were getting angry and a verbal fight broke out in front of my son and I in line as someone was trying to cut in.

Prós: The helpful staff

Prós: The location is in New Market area and it is easy to get to bus stop. We like the quiet atmosphere.

Prós: Parking space and room was real good cleaned.

Contras: Everything was perfect.good customer service. Room was super clean.all good facilities and parking space

Prós: Can not fault anything about this hotel amazing in all areas thanks for an amazing night many thanks

Prós: We had a corner room which gave us more privacy and quietness we appreciated that.

Contras: The shower was small and not easy to use.

Prós: Plenty of room. Good that it had two beds in the room.

Contras: Location

Prós: Well equipped and clean. Good location near to a mall.

Contras: Ceiling is low and it makes the unit a bit claustrophobic.

Prós: Facilities were really good,

Contras: Bed not remade to original high standard

Prós: Nice comfortable stay

Prós: Loved the place, nice and clean and it had a washing machine and dryer which was a bonus.

Contras: Only thing I could fault was finding it. The signage was too small, we went straight last. The parking next door is not great as well.

Prós: Location was key for staying here. Room was clean, tidy and had everything you needed for a short stay and would recommend to friends and family. Front desk staff were also helpful and accommodating. Room was very quite.

Contras: The room was very hot upon arrival and unfortunately while the heat pump worked it didn't work as best as it could so we found the room to be very hot and uncomfortable. Also the mini system in the room was outdated so we were unable to hook up via USB to our phones to play music.

Prós: Good location, nice beds.

Contras: Could hear trough the door when people were talking in the mornings which woke us up.

Prós: Loved we had a view of the pool, loved that the kids had access to the pool and own private spa bath that they loved, also loved that the t.v had movies and cartoons for them to relax to. Had food stores like restaurants, cafes and gaming things for kids in walking distance from motel which was perfect.The beds were very clean and absolutely comfortable and the staff were very welcoming and nice to us all including my kids even though they were abit noisy ☺️. Thank you all for a comfortable, enjoyable stay AAA+++

Prós: The view of pool area. Clean clean. Spacious. Everything worked. Great coffee Thanks

Prós: Great shower

Contras: Weather we couldnt swim.

Prós: I thought all the rooms had an outside deck so felt a bit trapped

Contras: Outside access

Prós: Concierge was helpful.

Contras: It was just fine. Nothing that great.

Prós: Couldn't have asked for a better hotel and service after a long flight to Auckland.

Prós: We didn't use your breakfast facilities as it's pretty expensive. The location was excellent. The service was excellent. The most of the staff are very friendly, helpful & willing to help.

Contras: Expensive breakfast menu. Access to the Hotel wasn't clear. Also not easiliy accessible, unable to locate for first time visitors. Could have been clear access point or signage with lights. Should have a short stay car park for check-in. The first staff wasn't letting me to check in without moving the car. I wanted to check in & unload the luggage to return the rental car.

Prós: The hotel is a little bit old and a slightly odd location, but it was clean, comfortable, friendly staff and honestly just really great value for money. Much better than anything else at $120 per night.

Contras: No room service when I woke up jet lagged at 2.30am, but otherwise all great.

Prós: We had a club level suite so used the private lounge for breakfast. It was excellent as we only have a light breakfast anyway and we had views over Auckland that were tremendous.

Prós: The room was large and spacious. The bed was comfortable. The bathroom had a lot of counter space.

Contras: The hallways were very warm, there was no hot tub, it was not close to public transit.

Prós: Top hotel!!! Alles was super. Beste hotel in Auckland.

Prós: The hotel is in a great location for exploring Auckland on foot! Had a small issue with the bathroom and Staff took care of it right away! The staff are wonderful and enjoyed the food in the upstairs atrium. Would return!

Prós: The breakfast was good. We eat continental but there was loads to eat. As it was quite far from things to see we walked around a lot. So by evening we were beat so ate at the hotel. Although we were usually on our own it is a hidden gem. We had a lovely couple of meals. Beautifully presented and very reasonable too. Staff were very friendly and helpful.x

Contras: The hotel and the room although clean was pretty tiered. Carpets in public areas were dirty and stained. Our room had a big loose patch in the middle of the room all frayed they must have tried to repair a hole or something. Carpet needed replaced.

Prós: Clean and spacious. Love how we can connect our phone to the TV

Contras: Big window but facing an apartment which was a disappointment

Prós: Great staff, great place, great Hotel!

Prós: the room; the kindness of the staff

Contras: the excessive time that was announced for having food at the brasserie (40 min). However, after my complaint, the staff reacted offering wine and excuses.

Prós: Location and the staff

Contras: Minimal fitness center. Older and tired. Entry with restaurants was a detractor.

Prós: Location is central. We got a view to the Sky Tower and could see the New Year fireworks. The staff are friendly and accommodating. Concierge provides free bottled water and the property is located on top of shopping complex downstairs

Contras: The property decor is old and needs rejuvenation. The bathroom tub is cramped. The place didn't feel very clean and the minibar items are expensive.

Prós: Room was clean, hotel was centrally located and front desk and concierge was friendly and provided excellent customer service!

Contras: No

Prós: Very comfortable bed

Prós: We love the central location that allowed us to walk everywhere in the CBD and even to Ponsonby.

Contras: The fixtures are fairly old and the streets near one end of the hotel were pretty run down.

Prós: Close to shopping and the piers. Front desk staff and restaurant staff were very professional, efficient and friendly. Breakfast was absolutely amazing. Incredible variety of food, fresh and clean set up.

Prós: Quiet Good amenities

Prós: Hotel is very close to Sky Tower and many restaurants and shopping. Breakfast is excellent. Room is spacious and clean.

Prós: Attention to detail! thank you for spoiling my children for her birthday and her Dad's birthday.

Contras: No, not at all

Prós: Beds were definitely comfy! Great hotel to stay at as it was central to everything we needed to go to.

Contras: Communication with staff such as facilities in the hotel and communication with one another.

Prós: Location was good. Room was comfortable and clean. Staff were welcoming.

Contras: The floorplan is dated. Noise really travels between rooms and down the corridor. Unfortunately we had particularly noisy neighbors and could not change rooms since the hotel was fully booked.

Prós: One night stay. The overall experience was wonderful. The Concierge went above and beyond to help me with an issue, unrelated to my stay, regarding an issue with my credit card. The breakfast was beyond excellent, with many choices suited to many tastes.

Prós: As described. Room clean and comfy, location great.

Contras: When I arrived in my car there was no valet to greet us. Had to wait 5 minutes for someone to show up. Not a great first impression.

Prós: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.

Contras: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.

Prós: Service was awesome from staff, very helpful, very attentive. Santa and his elves were awesome! Our kids loved taking photos in the sleigh. We ran out of time and couldn't get up the skytower but.. recommend doing other activities whilst in the city eg. Xmas lights, night markets etc Next time I will ask for a room closer to the lift for my mum as she found the 'long' walk to the room was strenuous on her legs. But great experience overall.. a shame there is no pool or spa facility avail.

Contras: We weren't aware that the window view was of the burnt construction site across the road. We spent most of the time in the room with the blinds drawn because of this. Also because we booked via third party, we missed out on the rewards for Premier card. If you want those, check before booking.

Prós: Wonderful central location, everything near by. Staff were excellent!

Prós: Had meals at Masu and Huami restaurants. Both were superb. Breakfast at Fortuna was very good too.

Prós: Loved the bed

Contras: All good

Prós: Clean room and very comfortable. 360 restaurant was great.

Contras: Lack of teas and sugars in room

Prós: Location Concierge Staff was Excellent - always finding great ideas for things for us to do.

Contras: Breakfast and meals on the property were OK - but I expected something better.

Prós: Very comfortable bed and great shower

Contras: The restaurants don’t have BYO license, so I had to drink their wines.

Prós: The location.

Prós: The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding.

Contras: On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.

Prós: the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city

Prós: The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!!

Contras: The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one

Prós: The staff are very friendly and happy to help even when they had a huge coach load of travellers turn up! There are a lot of restaurants to choose from and the tea/coffee facilities are plentiful. It is close to the IMAX and Civic for evening entertainment.

Contras: Really minor point - No hotel writing paper

Prós: Location. gym and quality of rooms

Prós: The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre

Contras: Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted

Prós: The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.

Contras:

Prós: Huge bed

Contras:

Prós: Premium King Room was nice and spacious..Good location

Contras: Signage from the parking garage is horrable..And gave us the wrong room first

Prós: Room service,cleaners all make for a very relaxing holiday.

Contras:

Prós: Great location. Very comfortable, clean, tidy and modern

Contras: Nothing

Prós: Comfortable beds and bathrooms, in-room washer/drier, well equipped kitchen, great location and helpful staff.

Contras: The washer/drier does collect a foul odor when not in use. Recommend running it with soap, empty, before your first load. 10 am checkout is earlier than normal but my request for a later checkout was granted.

Prós: Very spacious studio apartment, good darkness when curtains pulled, perfect location

Contras: Nothing

Prós: Great location. Hotel staff were very helpful and the rooms were great

Prós: Very private

Contras: The noise of the workings nearby( not your fault) other buildings but very early start

Prós: The cleanliness of the room! Comfortable bed.

Contras: We had construction noise going on until 7.45pm and started again at 7.30am. We had to wait just under an hour for our room service. The phones weren’t working.

Prós: It was in good walking distance to everywhere we wanted to go and a few unexpected place we didn’t know about.

Contras: We stayed in a self contained unit with laundry facility’s . The washing machine and dryer were in a disgusting state and I had to clean them before doing my washing. Not a nice end to our two weeks in NZ. Very disappointed.