Hotéis em Auckland

Prós: Nearly everything.

Contras: Bathroom door did not shut. Our room door had no inner lock so I had to chase my 18mnth daughter every 5 seconds after she realized she could escape. Paid 180 and got barely enough milk to make 1 decent coffee.

Prós: Herbal tea was brought to us on arrival which was lovely and an extra croissant and juice was thrown in at breakfast for my son after hearing that he particularly liked to eat a croissant. Really great and personal service!

Prós: Immaculate and very very comfortable and the staff was wonderfully hospitable and helpful! I’ll be back!

Prós: Every thing lovely staff very helpfull.

Contras: Toilet seat was lose everything else

Prós: Everything good. facilities great & staff extremely friendly & helpful, easy parking onsite.

Contras: Nothing

Prós: We were greeted with a nice hot refreshing ginger and lemon tea, each and walkways were just across the road.

Prós: Location, pleasant staff

Contras: The cockroach in the bathroom, no Netflix

Prós: Very understanding staff. Beautiful location just in front of the beach where you can see it while you are relaxing on the bed.

Contras: The little coffee machine in the room. Either it was broken or I didn't know how to use it.

Prós: The service was awsome on arrival very friendly and polite loved the room we were in nice and comfortable and with an awsome view so recommended for little getaway.

Prós: The decor is fab. The staff are wonderful and really go the extra mile to make your stay enjoyable. They seem to take great pleasure in it too.

Prós: Valet parking on arrival was a breeze. Hotel is very handy to nearby bars and restaurants and the viaduct harbour. Our room had a great view over the inner harbour and the bed was very comfortable. Plenty of choices for breakfast.

Prós: didn't have breakfast there

Contras: Loved it

Prós: Views of the harbour were great. Close to everything with very short walks to restaurants and retail shopping. The bed was very comfortable. Staff were extremely friendly and went out of their way to help.

Contras: Fridge was more like a cooler and wasn’t that cold

Prós: Great location, very clean & super friendly staff.

Prós: Great hotel, very friendly staff. My room was always clean.

Contras: The restaurant has good food and drinks, but no one is there. The menu is not very approachable.

Prós: Beds very nice

Contras: Parking too expensive $45

Prós: Beds were extremely comfortable! Staff were helpful and polite

Contras: A little expensive for a one night stay Only valet parking available for extra cost

Prós: Great as always, highly recommended

Prós: Awesome views! Lovely staff who go above and beyond and beautiful room! Loved the cocktails too!

Contras: Bacon and eggs as part of the buffet breaky would be awesome!

Prós: We usually don't eat breakfast at the hotel, but because of time restraint, we did so the first morning and because it was so good, we came back again the next.

Contras: Will be nicer when construction in front of the location is done and the windows can be cleaned.

Prós: Very friendly staff. Magnificent breakfast. Very comfortable room.

Prós: Wonderful stay in a Club room. The lounge is lovely with great food and wine. The staff were fantastic.

Prós: Staff was exceptional. Bed was one of the most comfortable that we have evert slept in. Breakfast was good.

Contras: It is very slightly out of the way, but they have a complementary shuttle to take you into the action. About a half mile to a mile away.

Prós: The service is flawless and friendly. The beds are heavenly. And the breakfast is by far the best buffet in town.

Prós: From greeting at Valet parking through reception was excellent - room was great - very comfy bed and selection of pillows - I have a bad back and this was wonderful to find

Contras: only minus for me was no separate shower just one over the bath - could easily fall

Prós: The decor was very good and the staff were friendly and helpful - we stay there fairly regularly and they kind enough to give us a late check out. Food was very tasty as well

Contras: Nothing

Prós: This was our 16th stay and I would have to say the standard of service on this visit was the best it’s ever been. Overall the staff were outstanding. In particular previous feedback we had given on the lack of Vegan food options for breakfast had been listened to and the choices were very good. Breakfast staff recognised our needs and were exceptionally helpful.

Prós: Great restaurant The Eight with beautiful buffet. Comfortable beds and incredibly helpful staff at every level. Lovely Spa

Prós: We arrived early and had requested an early check-in (a few days in advance). Whilst the hotel had said they couldn't guarantee that they would be able to allow us to our rooms a couple of hours early, not only did they have rooms ready, but they upgraded us! Cordis is a truly luxurious, wonderful and relaxing place to stay.

Prós: Executive lounge was terrific, breakfasts were lovely and relaxed. Wonderful service

Prós: Everything return customer

Contras: Nothing

Prós: Spa, Pool, Comfort of the room, Club Lounge was amazing.

Contras: Seems to be in a random spot in Auckland. Parking is a hassle if you don't want to pay the 45 a night.

Prós: From the moment you drive in you’re greeted with warm and welcoming service. Our stay was short but worth every second! Bed is a dream to sleep on & the facilities match too. I would 100% come back and recommend that others too. Thank you Sofitel - Viaduct for making our stay an impeccable experience.

Prós: The service and the facilities were in my opinion one of the best in Auckland.

Contras: The food was delicious and a fabulous location.

Prós: great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.

Contras: none

Prós: Comfortable and beautiful design. Great service.

Contras: Breakfasts are quite expensive at the restaurant.

Prós: Everything

Contras: Nothing

Prós: Rooms stylish & bed super comfortable

Contras: The en-suite timber joinery required replacing showing wear & tear

Prós: Cosiest rooms, beds are so comfy!

Prós: From the moment I walked in, I was in awe. The pebble stone water feature was glimmering in the moonlight. It would have been nice to see a couple carp. They are very low maintenance, I might add. The room decor was stunning. Could you please email me a link to where you got the head board? Thanks in advance x We stayed in 535.

Contras: I didn’t like this question. Everything was GREAT. I appreciate the Sofitel. 11/10. Would recommend.

Prós: Location is good.

Contras: The air conditioning is not work well. Too much noise. Basin is not clean. Bath drain block not working.

Prós: The friendliness of staff. Reception asked if staying for special occasion, was my 60th birthday and they sent a beautiful personalised birthday cake so kind and thoughtful-exceptional service. Service outstanding and food at breakfast delicious.

Prós: Refer by friends

Contras: Excellent location and great hotel!

Prós: Room size was good, we had a 'standard' room with interior view but really liked it.

Contras: Price of valet parking is quite high but inner city to be expected i guess

Prós: Everything was great- to be expected in a place of this calibre

Prós: The location of the hotel is good. The accessibility to the casino was really easy and the staff was awesome. The gusto breakfast buffet was amazing.

Contras: The room size was small for price you pay , I couldn’t access my Apple TV device through your TV. Had a coffee machine and a kettle in the room but no complimentary coffee, hot chocolate, teabags and milk.

Prós: good location right next to conference center room service very good housekeeping very good

Contras: Taxi driver dropped me at wrong hotel former guest locked safe needed staff to unlock so I could use it phone in room did not work

Prós: Everything was perfect, kids had a blast

Contras: The unwillingness to help fix a mistake in the booking which significantly inconvenienced me on my vacation taking time away from my family to sort it out. I'll think twice before I book a group booking with this hotel in future as the Hyatt looked good

Prós: This room was a gift to my parents for their 60th Wedding Anniversary. They were upgraded which was a nice touch and they were given a card and bubbly.

Contras: No bottle openers in the room had to order one from room service and he was reluctant to leave it

Prós: The rooms were really nice and there was a really good selection for breakfast. We really appreciated the extra help from Tae who was able to give some very helpful advice on things to do and was also able to fix problems I had with my SIM card which was extremely useful. Would definitely recommend this to stay especially if just arriving in NZ for first time.

Prós: Everything, was a fantastic night!!!

Prós: Great location

Contras: Check in took a long time over 40 minutes waiting in line, quite a few people were getting angry and a verbal fight broke out in front of my son and I in line as someone was trying to cut in.

Prós: Great location, clean, tidy and modern. The coffee machine in the room is a great touch!

Prós: Staff were great, room was good and the location worked perfectly

Contras: Not a lot of toiletries to use

Prós: Location was close to everything, was easy to access from the motorway.

Contras: Unfortunately parking was a distance and I did not feel safe walking to my car after dark.

Prós: We liked how close it was to where we had an event at.

Prós: Modern, clean, good facilities in room including laundry facilities. Nice quiet location opposite park, just away from the hustle of the CBD but still close.

Contras: Nothing

Prós: Great location, handy to the city where we focussed our nights activities. This was just a crash pad for us after a big night.

Contras: If it were a little cheaper for a studio room, that would be good.

Prós: For my business needs, this was perfect place, 5 min walk. I asked for a room with view and the staff obliged with fantastic Sky tower and park views.

Contras: There wasn't anything I didn't like.

Prós: Kyle was very polite and helpful when checking me in. The room was clean and the bed was comfortable. Kinda wish I had a room overlooking the park but they did let me check out later, at no extra cost.

Contras: Just the view and the couch wasn't the most comfortable couch.

Contras: Parking was not on site and it's not stated on their website. The room did not have windows that could open and was very damp smelling. The windows were full of condensation in the morning

Prós: Room was self contained brought own breakfast, excellent location

Contras: I could fault nothing

Prós: The staff where great

Contras: Bit of confusing about the billing with booking

Prós: Breakfast next door was good, the place was clean and no hassles at any time

Contras: There was no Sky Sport channel on the TV.

Prós: Everything was great what I most enjoyed was how kind the receptionist was

Contras: Everything was great but I didn't really like was the car park it wouldn't be suitable for lowered cars.

Prós: Location, friendly staff

Prós: Staff very friendly and helpful

Prós: Convenient parking on-site, albeit quite small and crowded. Very quiet. Very convenient room with kitchenette. Very comfortable mattress.

Prós: Great location

Contras: The shower gel bottle was empty, next night thought it would be filled up this time but it wasn’t!

Prós: Central location with an easy walk to the New Market shopping centre, good secure off street parking. Good comfortable bed and pillows. Very friendly and welcoming on arrival.

Contras: Units are not very well sound proofed as you can hear noise from neighbouring and upstairs units, although did quieten down during the night and you don't really hear much road noise.

Prós: Great location, free parking & comfy bed.

Contras: A list of nearby restaurants would’ve been good.

Prós: Lovely, clean and modern. Cosy with the heatpump, comfortable bed, friendly staff. Although it's located on a busy road the room was nice and quiet. Overall I was pleasantly surprised and would definitely stay again.

Prós: Everything

Contras: That I was sick during stay so didnt get use facilities to full

Prós: Everything about this property was great from the staff to the room, cleanliness and facilities. More than happy and will book again.

Prós: Breakfast was great. Friendly staff Easy place to find and QUIET Thanks for a great stay..we'll be back Bed very comfy

Prós: The staff Breakfast Location for shops and transportation Shower Chocolates First free drink

Prós: Very quirky and individual , we had a very comfortable stay . The location is top

Contras: Breakfast cooking smells drifted through the house in the morning.

Prós: Great location and lovely staff! Felt very at home. Staff were flexible in allowing us to leave our bags at the property while we explored Auckland. Thanks for a great stay!

Prós: Lovely breakfasts. We stayed in one of the studio units - beautifully decorated and very quiet

Prós: Being out first experience in NZ , we were totally happy with everything and especially all the added little comforts and fabulous breakfast. Loved the decor and staff were super friendly and helpful. Great location. Highly recommend

Prós: The welcome arrival drink in the lounge , the delicious breakfast, the very friendly staff and the location.

Contras: Nothing

Prós: Great food, walk to fabulous shops. Free parking.

Prós: Interesting, stylish, clean and comfortable. I travel alot and am bored with standard hotels. This hotel is in a great but quiet location. I have found a great base for my frequent trips to Auckland. I stayed in the courtyard studios on two different occasions.

Contras: Love it all

Prós: Great location. Clean well appointed room. Great shower. Lovely extras of chocolates and plunger coffee provided.

Prós: Location was great. Central to everything.

Contras: The water was brown with no hot water on one of the days.

Prós: it was ok

Contras: running out of hot water on last day of stay was very inconvenient especially when I had an event to go to after our stay.

Prós: We were in a room that had 2 x showers so was for less mobile people, in saying that if it were for a person in wheel chair why was the heat pump remote fixed high up on the wall, why was there a cupboard at low height that you couldnt open as the door was prevented from doing so by another piece of furniture? Also the room didnt look like the pictures of the room I had book and wasnt super clean. It did its purpose even though it was quite expensive for the one night.

Contras: Type of room I was given and was a little dirty in the bathroom and the carpet smelt horrible.

Prós: Location. Bed. TV channel selection.

Contras: Carpet was a little run down and hall way smelt damp.

Prós: Location and the staff

Contras: Minimal fitness center. Older and tired. Entry with restaurants was a detractor.

Prós: All the staff were very helpful. Very clean rooms. Meals were awesome.

Prós: Location was good. Room was comfortable and clean. Staff were welcoming.

Contras: The floorplan is dated. Noise really travels between rooms and down the corridor. Unfortunately we had particularly noisy neighbors and could not change rooms since the hotel was fully booked.

Prós: Location was perfect - 2 min walk to Queen Street, Sky Tower etc. The room was bigger than expected for a central Auckland Hotel. Car Parking only $10 for the night on a weekend, which was also great for Auckland! A nice view of the city. Bed was comfortable, and the whole room and bathroom very clean.

Contras: Smokefree with no balconies, so us smokers had to go out to the right of the entrance to have a cigarette. Very minor though!

Prós: Staff were so obliging and professional

Contras: Could hear the noise of the lifts going up and down

Prós: everything

Contras: na

Prós: Location and car park

Contras: Nothing

Prós: Good location, very good bar menu and good prices. Great room and super comfy bed also very quiet. Excellent breakfast.

Contras: Could have more reception staff for check in / out

Prós: Location. Layout of the hotel and apartment. Very comfortable and clean. Complimentary refreshments/toiletries were welcomed.Very quiet..so got a good nights sleep.

Contras: We didn't have a car..and not needed with such easy access to public transport but guess no one likes to pay car park charges.

Prós: Comfortable beds and bathrooms, in-room washer/drier, well equipped kitchen, great location and helpful staff.

Contras: The washer/drier does collect a foul odor when not in use. Recommend running it with soap, empty, before your first load. 10 am checkout is earlier than normal but my request for a later checkout was granted.

Prós: I loved the room and the facilities, the location was perfect too. The staff is always super kind and friendly. We always come back to stay at Adina and each time were pleased with our experience.

Contras: If the rooms were ready on time it would be great. We only got our room around 3pm, which kind of wasted our time.

Prós: Our room was very comfortable with great bed and shower! The hotel is close to some great cafes and restaurants. Really enjoyed our stay.

Prós: The hotel itself was overall amazing.

Contras: I got charged a cleaning fee which was an extra $50 just to vacuum a carpet, I said why don’t you provide one for us. And they still charged me.

Prós: The property itself was very nice, beds were comfortable and the location was superb.

Contras: Staff weren’t personable or welcoming, they weren’t very good at explaining things on arrival. You’re expected to know everything including where to park if their car park is full. Further to this, we booked for 5 people which included 2 double bedrooms and a pull out couch in the lounge. There was no linen supplied for the fifth person and the apartment was only serviced for four people (only four of everything, including four towels). When we called room service for extra blankets they said they were in the wardrobes... We found to fluffy blankets (a person was expected to sleep in these) not what we were expected. In the morning, on checkout we raised the issue and were told they would check for house keeping to see if they put four towels (it was clear the didn’t believe us). They did offer us a free coffee to make up for it - but because we needed to leave this wasn’t suitable. On asking for next steps or some form of reimbursement for the 5th first they didn’t provide an option. I requested they emailed me to let me know of an outcome as I’m sure they would just leave it. Unfortunately, we were made to feel like we were the problem and were expected to ask for everything even though we booked for five guests. I expect an email and a refund of some sort given we paid for 5 guests, but only got serviced for 4.

Prós: Smooth and easy check in and check out

Prós: Location to arena- 150 m. Convenient and quick walk Room was very quiet. We overlooked alley walk way - couldn’t hear any noise even after show ended at arena Small but all we needed. Bed comfortable and bathroom excellent facilities. Used ‘the yard ‘ cafe for dinner and breakfast - convenience - basic meals Handy to have a drink and watch sport on return from show The reception lady was excellent And i wished I had taken note of her name when we arrived. She explained info in a caring professional manner even came outside to show us parking directions. A fine advertisement for Adina Apartments

Contras: Only thing I can think of was the cafe advertised different eating specials each day. But on ordering was told the specials are not available when there is an event on at the arena. Will not stop me from using the apartments again

Prós: So close to Spark Arena

Contras: Breakfast at Yard was disappointing. Food cold, bacon burnt service slow. Got charged for something from the mini bar when we didn’t use anything. Apart from that, excellent experience

Prós: Excellent accommodation and so close to Spark Arena.

Contras: I was unaware that people book apartments here on the weekend to hold parties. Both Fri and Sat night I was next door to party-goers. After the first night I was told those party people had checked out. Unfortunately a different group checked in on my second night who were also party people. The hotel staff tried their best but were unable to secure me a good night's sleep on either night

Prós: Couldn't have asked for a better hotel and service after a long flight to Auckland.

Prós: Great location and views. The staff were very helpful and friendly. Loved the pool and sauna.

Prós: More choices for breakfast.

Contras: Lightning was not that bright as the lights were kind of dim

Prós: The rooms were so comfortable and clean

Prós: loved the Millennium club

Contras: noisy airconditioning in the room

Prós: Above

Contras: We were here for a serious family emergency. When our son was flown up a roll on bed was added at no extra cot. A complimentary breakfast was provided for all of us. Taf were caring

Prós: Love the location and it’s why we have stayed here several times. Pool was warm and not busy. Beds are super comfy

Contras: Unlike the previous times we have stayed in a club room we were disappointed. Wrong key cards given at check in so couldn’t access club lounge. Not enough staff on check in desk and the staff member was awesome, just couldn’t cope with 6+ people all checking in at the same time. Breakfast in the club lounge we were told they no longer did a hot breakfast and we could only have continental, with no g/f options. When we enquires at check out why the change we were told we should have been accommodated

Prós: The hotel is in a great location for exploring Auckland on foot! Had a small issue with the bathroom and Staff took care of it right away! The staff are wonderful and enjoyed the food in the upstairs atrium. Would return!

Prós: Location its great, size of room and value for money its good. Happy.

Contras: Maybe bathroom need to upgrade in near future other way its good.

Prós: Staff where amazing, professional, helpful, friendly. Japanese teppan yaki restaurant experience was great.

Contras: First impressions self parking carpark was cramped and dirty and then getting into a dirty lift with stained carpet and not until you come around into the foyer do get to feel a little luxury. But needs a face lift, it's dated. We were ushered to the rear lifts or what I like to call the riff-raff lifts and through to our room which was basic. The beds were small and not comfortable as a woman my feet hung over the end, Manchester was clean but well used resourcing the pillows. There was a view of another building being built and the noise of Jack hammers and a tradie lift being used at 7 Saturday morning. Breakfast was average, watery eggs and rubbery bacon and the coffee was not good, even paying for a barista coffee it wasn't satisfying. I didn't feel like I was spoilt, it did not exceed expectations. This is not good enough for our Kiwi families and would hate this to be a visitor to nzs fist impression. The room could have been in any 2 star hotel in the world. If I had booked our superior family room for 4 it would have driven me insane lucky it was just me and my son.

Prós: The beds were very comfortable and the location was convenient to many areas of interest.

Contras: The flooring and carpeting were old.

Prós: Everything about the room and area was awesome. The location was perfect and i loved that there was a pool and gym to use when i didnt feel like going out for a walk.

Prós: Good position to visit the city center.

Contras: It’s s just beside a club with noisy music late in the night. It was very hard to sleep. They tried to charge me for a minibar the day after I left, even if I didn’t take anything. No control was done during check out, when there was plenty of time to verify everything. I don’t suggest this hotel.

Prós: Staff were outstanding Bed extremely comfortable Great location

Contras: Room a bit dim and could have done with an extra cup or two

Contras: small room, no day light, dark room, no facilitet. can absolut not be 5 star. no carpark.

Prós: Location was the only good thing about the hotel.

Contras: When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.

Prós: The staff and restaurant were amazing! Everything was clean, exception of a small leak in our shower

Contras: The location was central to everything but we stayed on a Saturday night so we had to put up with all of the noise from town/clubs

Prós: Beautiful but very very very noisy

Contras: Very noisy. We didn’t care because we were out till midnight.

Prós: The staff were incredibly friendly and helpful and the location in CBD Auckland made it very easy to get around. Drop off and pickup with airport bus is right across the street! The room was very comfortable and the made to order breakfast was delicious.

Contras: There was some noise from the bars downstairs on Thursday and Friday night, which the staff warned me about. It didn’t bother me too much though.

Contras: Amazing staff, location and one of the best breakfasts we've ever had.

Prós: Location

Contras: Environmental concerns- told them twice not to clean the room or change towel ( still they did)

Prós: Beautiful classy design of the lobby and restaurant. Rooms were nice. The bellhops were very courteous. The welcoming tea was a very nice touch.

Contras: The rooms had a bit to much clutter, no central control panel. No easy access for charging devices. Take the desk out, if you cannot do a desk right it’s just extra clutter.

Prós: Very Good Staffs and Location so good

Contras: Instead of charging NZD 224 they charged NZD 324 and informed this is the additional security deposit and we will get back after deducting NZD 5 as credit card charges. The hotel can charge what we have spent not additional. The front office manager (male) is so arrogant since he behaved as if it is not his problem. If we get a second chances we will not stay here for sure.

Prós: Facilities. Excellent customer service. Valet parking. Location to sky tower and restaurants.

Prós: As described. Room clean and comfy, location great.

Contras: When I arrived in my car there was no valet to greet us. Had to wait 5 minutes for someone to show up. Not a great first impression.

Prós: Ambience, location, great customer service.

Contras: No food menu in my room

Prós: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.

Contras: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.

Prós: The staff was great and very helpful - we unknowingly parked quite a distance from the atrium and was very lost as to where to go for check in, a staff member who had finished working (was not in uniform) could see that we were lost. He was on the phone at the time and ended his phone call to assist us, helped with our bags and personally showed us to reception. The amazing service was much appreciated, especially after a 5 hr car ride!

Prós: I loved the room it was spacious for my family of 4 the girls got to run around and we didn't feel like we were on top of eachother. The staff were amazing always going above and beyond to make our stay very enjoyable. Love every moment we stayed here and the location was absolutely perfect. Will definitely be back for sure.

Contras: Not applicable

Prós: Love staying there as it is a great location. A simple walk to just about anywhere in the City. The rooms were very nice and the people especially were great.

Contras: Room could have been a bit cleaner when we arrived but to their credit they certainly made up for it and in the end everything was good. I am sure it was just a bad day for the cleaner

Prós: Location is great

Contras: The construction noise just above or room 8 in the morning very loud . No sleep in that day was pretty frustrating.

Prós: Location Concierge Staff was Excellent - always finding great ideas for things for us to do.

Contras: Breakfast and meals on the property were OK - but I expected something better.

Prós: Bed size and late check out

Contras: Noise from crane made a thundering and vibration shudder all night long. I could not sleep

Prós: breakfast was great

Contras: wasn't the room that I booked didn't have the bath that the picture indicated

Prós: Clean, spacious room. Good location.

Contras: Check in was very quick which was great however the staff seemed displeased that I didn't have my credit card on me and said I had to have the physical card. Turns out they can do it manually bu was quite obvious that wasnt what they wanted to do. I had plenty of bags upon check-in, and 17 weeks pregnant. No offer of help was made with bags as I walked past concierge which would of been nice!

Prós: Loved the accommodations and location!!

Contras: Had to go home!

Prós: Great location, step straight out on to Queen Street

Prós: Really liked how central it was to the city, hotel bed was comfortable and clean. Only comment was how expensive the valet parking was for one night $45 bit steep.

Prós: Good downtown location. Nice size rooms. Say it again, SERVICE!

Contras: Nothing

Contras: Maybe the management may consider a muslim freindly toilet where we need to use hand bidet after using the toilet. It would be inconvenient for us to perform our solah without this basic requirement. Kindly give a thought about this. TQ

Prós: Great location, comfy bed.

Contras: Only 4 tea bags, seems to be a hotel thing, never enough

Prós: Our rooms were very nice, comfortable bed, comfortable pillows, very clean bathroom and shower was excellent. It was nice to have milk in a carton instead of capsules. and very quiet. There were 8 of us and we all loved our rooms. Thank you.

Prós: Extremely comfortable beds, well appointed bathroom, excellent location. Would definitely stay again. We ate at zest restaurant onsite and was delighted by the delicious food and prompt service

Prós: Location,

Contras: Beds where too small and without blankets ie duvet which was too hot. Lights at the beds didn’t work.

Prós: Very comfortable bed. Helpful staff.

Prós: Friendly helpful staff just what I needed after an early morning flight

Prós: Everything was as it always is, Very happy Return Customer, Will stay again

Contras: Nothing

Prós: Everything

Prós: Check-in process was great, Platinum breakfast benefit was recognised, free upgraded to Executive room, drink vouchers can be used on delicious mocktails in the bar, free bottled water in the room.

Contras: No in-room welcome amenity - I rang and asked for this, and was told that it would get brought up, but it never did. Also got told at breakfast in the morning that we would have the breakfast rate charged to our room - and I had to remind them that this was complimentary as a Platinum member.

Prós: Excellent stay. Had just flown in from overseas late at night with kids and was so easy just to walk across the pedestrian crossing to overnight accommodation as we had early domestic flight next day. Very clean and modern.

Prós: Its proximity to airport

Prós: Location

Contras: Small room

Contras: There was a smell of sewage in the room. Reception promised to send someone to check it out, but they never came.

Prós: As above - Zoe on book in was especially helpful. Location was excellent with kids. We ate at Airport café- cheaper with a group. Rooms were clean and tidy- bathrooms clean and other than the shower difficult to get in and out of was great.

Contras: Trying to get in and out of the shower was very akward and not user friendly. Having to get in and out on a step- especially once wet- very dangerous. I came back with a knee injury to NZ - almost impossible to get in and out on my return visit to the Novatel.

Prós: The bed!

Contras: Accommodation with the status of this one, based at an international airport should have a days spa. A luxurious massage is the perfect way to relax when travelling and to fill in a couple of hours between flights.

Prós: The bed was really comfortable, room was quiet and modern. Really happy with the convenience of the location.

Contras: The shower was a bad design. It had a metal drain cover that was loud when the water hit it, and a separate "window" shade was required for privacy when using it.

Contras: It’s way too expensive.

Prós: Handy to town Staff are amazing super friendly and helpful

Contras: Road works

Prós: Good location, nice hotel

Prós: Staff was wonderful and so was room!

Prós: Location great for the Boat show and shops. Good bar at the lobby level

Contras: King size bed / or extra large double was two beds joined and caused a lump in the middle I could smell smoke in the room/ maybe old cigarette smoke.

Prós: Good location but beware of road works for new metro system.

Contras: I felt it was understaffed. The staff were good but not enough of them to avoid waiting (eg phone rang out when I rang room service; only one person at reception when I was checking out meant others were waiting quite a while). Wasn’t 5 star resourcing in my view...

Prós: Great location. Excellent breakfast, but expensive.

Prós: Reception staff amazing welcoming ...room clean tidy and the beds were pure heaven ..awesome bath and shower. Close to shopping and places to eat ...great view of the sky tower ...room service was excellent the gentleman who serviced our room was so friendly a great asset to your business. Shame I did not get his name .would stay again and recommend to others.

Contras: There was nothing that I did not like

Prós: The bed was very comfortable. The TV was good quality, although the TV stations were a bit random. The bathroom was roomy and clean.

Contras: Value for money - our room did not include a kitchen or laundry but was roughly the same price as an apartment in Auckland city.

Prós: Facilities were great, buffet breakfast was delicious. Hotel room was nice and comfy, very clean. Staff were very friendly, making sure we had everything we need. Would highly recommend

Prós: We've stay at the Stamford Plaza a few times now and it never disappoints. Excellent staff, excellent rooms in a handy location central to all of Aucklands hot spots. Highly recommend.

Prós: Helpful staff Good position in the city

Contras: It'll be good when the road works outside are finished. The whole hotel is a little dated and could do with a refresher

Prós: I love this hotel, the rooms are really comfortable and beds are great. The restaurants are excellent and staff most hospitable