Hotéis em Florença

Great location, great pool, great bar, great breakfast.

Rooms were not sound proofed and we could hear quiet music next door and everything in the hallway. The beds also rolled far too easily and we're constantly shifting

Location and good mountain view from suite. Great breakfast.

Not particularly clean and the folding beds in the suite not comfortable. Staff were professional but not particularly engaging however.

Good position, good rooms and a nice breakfast.

I would expect to have the free wifi/cable internet access in the room package

The rooms and the hotel staff are very friendly, and its close to the center of Florence.

The beds were extremely hard.

Very nice hotel . Old but when you walk in a room looks totally different . White tiles in bathrooms and all very clean and good quality with and charm . Beds a little hard but dig. Great quite rooms looking over inside gurden. Restaurant overlooking all Florance at breakfast and also for dinner with many outside tables . Stuff very friendly and helpful , concierge knows their stuff , ask for their suggesting if you need to travel around.

Everything

Good breakfast and is in a clase location to move around

It is too noisy for being next to train station, my room has the windows that did not close properly and when reported they personal just had excuses and told that they were no other rooms available . Seems the motto that client never has the reason, not even a refund !

The location was good.

The lobby smelled bad every single day we were there. The bathroom shower leaked water all over and created a mess. It was not as nice as I expected for the price.

Buffet breakfast was great

Staff made it feel like we were bothering them anytime we asked for their help.

The view from our top floor room with terrace was quite nice

- staff not welcoming and with -bad- attitude - beds too hard - rooms too hot (no AC in winter) - breakfast buffet stocked with non-natural (colorant/preservative/high fructose containing) foods

Good wifi, safe location near good restaurants, helpful staff AC was adequate

Power in the room that required key card was finicky and turned off automatically many times

Great staff, great location, free assortment of amazing foods during happy hour 6-8pm...... Highly Recommended

We enjoyed the beautiful building and the location.

I am sorry to say, but the staff was very unhelpful and very unfriendly. We stayed at a hotel in Rome called the Suite Hotel near the Piazza de Republico and had a wonderful experience. The staff was so friendly and helpful. Your staff coud learn from this staff on the proper way to take care of guests.

Excellent breakfast

A private function was held in the bar/reception area which meant hotel guests could not sit or have a drink that evening. We had to show our room passes to gain entry into the hotel.

I do a lot of travel, and I have to say this is a great boutique hotel , really nice atmosphere. The hotel has a nice diningroom with a great menu. The staff are very friendly and the rooms are super clean.( which is a must) . Great location.

A classic Italian hotel, in a quiet location yet close to the railway and bus stations, and within easy walking distance of the main city sights.

The desk staff were exceptionally helpful, especially Mirko. More regular (non decaf) coffee in the rooms would be nice

No all day cafe or restaurant, drinks very very expensive compared to elswwhere, breakfast expensive too.

Staff was exceptional- very friendly and willing to help! Hotel is in a good location and still very quiet! I felt very pampered

Best location in the centre of Florence. Literally 2 minutes from Piazza delle Signorie, the Duomo, Ponte Vecchio and Piazza della Republica. Coin department store is next door and La Reniscente one block away.

Mattress too soft.

Location! Couldn't be a better spot in Florence.

I liked the location. The hotel is beautiful and the people who work there are friendly and very helpful. The room was clean and had all I needed for the night I stayed there. The taxi for the airport was there in 3 minutes. Probably my review should say excellent rather than good.

The drain in the shower was slow. I forgot to mention that to the front desk employees. I'm sure they would have fixed that if I had let them know.

We were a short walk for the sites of Florence from Ponte Vecchio to the Uffizi Museum! Restaurants and cafes were plentiful and the staff was extremely helpful.

The rooms were very modern, clean and comfortable. The staff was great, and the breakfast was the best!

The location was about 15-20 minute walk from most of the sites. Not a bad walk, but makes it hard to go back and forth.

The staff were very good at what they do and very helpful and eager to serve your every need. Thankyou for making our stay so memerable

No English entertainment TV.ie Movies and etc

close to train station, large rooms, helpful staff, great bus-boys at breakfast. Breakfast was good.

Low water pressure. Rooms were dingy. Noisy.

From Canada, on a 3 week November trip through Italy we chose this hotel as it was right beside the train station and walking distance to major Florence sights. The rooms were quite old and basic but clean. The Internet was free and worked fine in our room. The breakfast was among the best on out trip.

The toilet did not work and despite repeated requests was never fixed so we had to resort to dumping water down the bowl.

We were on our hooneymoon and were apsolutetly delighful with this hotel. We are definitely coming back next year. Thanx to teh reception manager that has fullfilled our wishes regarding the room.

None, everything was great.

Location - very close to the station ane easy to find. It is clean and staffs are helpful. Free wifi is a bonus and connection is good.

Breakfast is not good.

Room was clean and comfortable and the breakfast was very good. Location was very convenient overall.

Staff was not particularly helpful in recommending restaurants or tours - very little information given.

Location. Very friendly and helpful staff.

An executive double room is supposed to have a good view as per hotel room descriptioms. Mine did not have that.

The location is excellent. It's close to almost all the famous places such the Uffizi, Palazzo Strozzi, Palazzo de Medici, Pitti Palace, Ponte Vecchio, the Duomo and La Galleria de Accademia (Michaelangelo's David).

cleanliness and shower. Bes tshower ever.

The bed was extremely unconrtable, I have suffered back ache in the morning.

Great location, nice rooms, decent breakfast, very reasonable rates. Would definitely stay there again.

Would be nice to have an electric kettle in the room, so we wouldn`t have to ask the hotel to bring hot water to the room to make tea.

The location is very convenient for shopping and nice restaurants nearby.In general it is a comfortable, elegant hotel.

This time our room was on the first floor and we could hear the noise from outside. The particular room's bathroom had a musty odor.

Lovely old Palazzo with great view over Florence, beautifull interior, beautifull rooms, great food. Attentive staff. Shuttle service to the city.

Maybe a bit overstaffed. Dinner at restaurant very pricy. Restaurant is in a separate sort of modern conservatory, attached to the building, which is ok, but not as pretty as the palazzo, and cold (november), nevertheless the pretty heaters. We were wondering why the restaurant is not in the palazzo, would have been so much more lovely

It was one of the places I have ever been

ther eis nothing to complain

Love the location of this hotel - very close to Pitti Palace and Boboli gardens, as well as the Ufizzi. I love the area and literally seeing the Boboli garden house from the breakfast table. The breakfast is pretty nice quality and the view from the terrace is one of the nicest in Florence. The hotel has also adopted two friendly cats that laze on the terrace. The staff has always been terrific.

I did not like the noise this time. I have stayed at this hotel before, but on upper floors. This time I was on the second floor and the street noise of the vendors setting up at 5 am, and people stumbling and singing back from the bars late into the night was more than I'd experienced previously. The two things that were upsetting this time, were 1) a fellow patron across the hall woke me up at 2 am on my first night there as he spoke loudly into his cell phone for 20 solid minutes, then again at 2:30 another call and again at 3 am a third. he apparently didn't want to bother the woman who was staying with him, who complained loudly, so he stepped into the hallway to take his calls right in front of my door, and proceeded to literally yell into his phone like there was a bad NASA connection to Mars. The second thing that was pretty bad this time was it seemed that the cleaning staff arrived at 5- 5:30 am every morning and proceeded to walk around directly above, sorting out their carts for the day. We really like this hotel, but if we have to endure this kind of noise, we will find another favorite place.

Location and free breakfast

All good

The staff was gracious and accommadating from start to finish. Paid breakfast buffet was hot and fresh. Great stay! Will return.

A truly contemporary experience that was refreshing after being immersed in the Renaissance architecture and art of Florence. Excellent location right on the Arno. The staff was very efficient if not overly warm and friendly. They were often understaffed (problem with management) with people lined up at the front desk w/ only one young woman trying to serve everyone. We felt well cared for by the hotel, through many email communiques, a beautiful, quiet room, and a lovely bottle of champagne to celebrate our anniversary.

We are in our 50s, travel extensively, and found that the other guests were much younger; acted entitled, and rude. This is no fault of the hotel, just who their clientele attracts....we might try another Lungaro property next time.

This hotel was good for the price. It's very old and not renovated but it's fine. The staff was helpful.

The electrical wifing is old so we could only charge one phone at a time or the lights would go out.

Simple, clean, quiet room. The location was ideal (2 minute walk to the Duomo). Good breakfast in a beautiful room (or on a sunny terrace). Paris' staff is friendly. The hotel is nothing to write home about, but it is certainly nice and just what we needed for a convenient home base while exploring Firenze.

The hotel is in a very good location in fact it is at a stone's throw from Piazza Duomo.

The room I was given was far too small, infact ther wasn't any place for me to move around, watching TV was while sitting on the bed and not even two feet away.

Close to train station and attractions.

The staff are really helpful and the room we had was very clean I'd use the Hotel California again

Location is great. Rooms are clean and very nice. Price is ok.

Hallways are very noisy. Pillows unconfortable. Breakfast not that good.

Hotel was only 15 minutes away from the center. Romms were small but comfortable. Good value for the money paid.

Airconditioning was not warming up the room but after complaining at the reception, it was fixed. There were no shower gel, soaps provided but we had our so it was not a problem. I was surprised though that for a 3 star hotel this was not the case. The street where the hotel is is busy but our room was on 4th floor so there was not so much noise.

Excellent location and for the price we paid 65 euro per night quality of the room and hotel more than expected. only professional complainers might find anything negative

Everything was ok

The hotel was well kept and up to date, the staff very accommodating, the room was very clean, the beds comfortable. the bus to Florence central was very close or a taxi was about $20 for 3people. We stayed one night.

fresh and modern decor

the room could have been larger, it was a little cramped.

The location

The rooms are small and not renovated

location

rooms

Fantastic hotel if you manage to get it for less than €120 a night. Friendly staff, rooms are fantastic for an Italian hotel and they provide a great breakfest.

You can get a hotel closer to the major piazzas but if you dont mind walking 5mins more then dont let that stop you booking at this hotel

Very helpful staff. Great room and location. All around excellent and would stay again.

Loved it all.

Our room faced the river m, such a beautiful view. The room was nice & very clean. The concierge recommended some excellent restaurants.

The street noise is loud at night, so either ask for a quiet room some where or bring ear plugs. The staff working the breakfast each morning could be a lot more friendly.

Very well situated on walking distance of the city center.

Limited breakfast buffet.

The staff is extremely accomodating and kind. It's in a great central location, but the area isn't hectic. It's not the Ritz Carlton, but it's nicely maintained and comfortable. I can't believe it was a cheap as it was. Enjoy!

nice and clean hotel

the single room was too small