Heritage Auckland

Great location, roof top pool lovely, very good br

Prós: We really enjoyed our stay. The staff are very friendly and accommodating, the location and facilities were great and the restaurant had a very good buffet and menu breakfast. We would definitely stay here again.

What's not to like?

Prós: Late check out just for asking. Very helpful concierge service. Employee walking inside saw our taxi and grabbed our bag taking it to the front desk. Excellent pool and exercise facilities on roof top. Hector's restaurant in huge atrium very pleasant. Two queen beds separated by sliding privacy divider. Large bathroom with separate shower and tub, double sinks.

Contras: It was great.

Service

Prós: Had plumbing issue initially which was handled very well. My wife and I were upgraded to a suite with a beautiful harbor view. The staff was exceptionally professional and courteous through it all.

Contras: N/a