Eurostars Excelsior

They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

The location was great. Walking distance to many restaurants Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.

Reception by personel was terible:poor english, unfriendly (few persons starting by manager of reception) Very expensive for price paid. For breakfast large choice but personel disputing between them, not profesional behaviour. It is the first time when I see something like this. Our 10 days holidays in Italy (Florence, Genoa, Tuscany, Milano) were fantastic but not in this hotel. Sorry because behind are people & familly, but something has to change.

The location is great. The music of a wedding in the hotel was loud until late hours in the night. this is not acceptable in a hotel like this.

Amazing views, great location Limited catering, no evening meal and even basics like snacks in the evening were not available