No breakfast other than Starbucks
I had a little issue on the front end with adding one of my Traveler’s to our room so they could check in prior to the person booking the room but front desk person Ali made up for the error and gave the best customer service I have exp. with a hotel
I’m not sure other than human error. We really had a great time overall and the restaurant Turtle’s Neck gave us an awesome breakfast experience. Then we got shuttle to airport for the entire group with lots of luggage in one trip for free was the icing on the cake to make our departure a smooth process.
Clean room, night staff were excellent. Morning woman, not great.
Breakfast not included if booked via Expedia.
The warm cookies YUMMY comfy beds clean rooms
The change room for the pool was a large washroom. People in the gym can watch the kids in the pool
Rooms newly renovated.
Everything other than the room was in a state of complete chaos. The walls were torn off, there was exposed mould, there were exposed wires... crazy. I've never seen anything like it in an open for business.. business. In the room, it looks like they got an awful contractor. Everything was nice, but just slightly off. e.g. the heat would not turn off, the shower door rolled open on its own, etc.
Location, comfort and cleanliness, good sleep were all quite satisfactory.
Prakag at the front desk seemed to be very deceptive and maliciously misleading in his information to my wife and I. We had a confirmed reservation for May 4th. 2016. However he directed us to phone the reservation agent to cancel our reservation for that date, because he was unable to guarantee it. For reasons unknown to us he was apparently deliberately and maliciously attempting to mislead us. Fortunately another hotel staff upon checking out on April 20th confirmed our reservation for May 4th, but at a higher rate. We were terribly disappointed.
Good hotel for price!
Very affordable and better then most hotels that cost double the price!
Clean, attractive looking hotel with a great price very comfortable stay would recommend. Only stayed for layover stole in Toronto but couldn't ask for any better
Nothing special but a good place to sleep. No complaints.
Nothing special but a good place to sleep.
Have to pay for parking and room has no toiletries
I have never had to pay an additional fee to park at the location I am already paying to stay at. absolutely ridiculous! and no shampoo or conditioner in the rooms. you will have to pay for every extra little thing you will need if you stay here. and my air conditioner didn't work. they sent someone to fix it who managed to turn on the fan to blow the hot air around. the hall was cooler than my room. very uncomfortable stay.
additional fee to park on site no toiletries broken air conditioner
The rug was dirty, there were not enough covers on the bed...froze all night, and the internet didn't work.
location ,price ,ease of registraion and check in and internet avilability
having to pay for parking
It was close to the airport and affordable.
location and cost
1. No three prong power outlet for laptop just a two prong extension cord from behind the TV center. 2.The shuttle bus badly needed engine repairs. The fumes inside the bus were sickening.
Two of the front desk staff were on the phone ignoring that i was there waiting for a while to checkout. I been in many Travelodge hotels particulary in The States and I had free continental breakfast while this one didn't have and I was expecting too.
Close to the airport
Run down conditions in the room (#1110) - bathroom cracks in floor, tub, chipped counter top, shotty repair jobs. Overall outdated interior.
The airport shuttle is polite and punctual. Dogs are welcome
not much wasn't pleased with the service, Nor did I get the room in which I had requested.So hopefully that has asnwered your questions was not pleased opverall to say the least.
Already answered above.
The lobby, the kindly staff, the distance to the airport, the connection to the airport and to downtown Toronto.
The parking fee.
Nice to stay in this Hotell,Location close to the airport ,and shopping
Poor communicate , when we arrived the staff didn't know about my confirmmation ,I have to wait about 1/2 an hour to verify with Your company.
from the start of my stay to the last i was very happy with the service i received from the front desk as well as the cleaning staff. The design and apperance of the room was very enjoying as well,very clean. I also enjoyed the private acess to the floors.
The only thing that i was a little dissapointend about was finding out that i had to pay 12 $ a night for parking meaning an extra 60 that i had not budgeted for and was not aware of, also no continental breakfast
O DoubleTree by Hilton Toronto Airport Hotel está localizado apenas a 5 minutos do Aeroporto Internacional Pearson de Toronto e oferece serviço de transporte gratuito 24 horas para os hóspedes do hotel e recepção 24 horas. O hotel também está perto de atracções populares como o país das Maravilhas do Canadá e destinos empresariais como o Centro Internacional e o Centro de Congressos. O centro de Toronto fica apenas a 20 minutos de comboio. Os hóspedes também podem visitar o Square One Shopping Centre, o Royal Woodbine Golf Club e o CF Toronto Eaton Centre durante a sua estadia.
O DoubleTree by Hilton Toronto Airport Hotel oferece biscoitos acabados de fazer no momento do check-in, bem como acesso Wi-Fi gratuito e um café Starbucks. Há um restaurante e bar no local, e há vários outros restaurantes a uma curta distância a pé do hotel. Este hotel de aeroporto dispõe de uma piscina interior aquecida e de uma área de banheira de hidromassagem, bem como um centro de fitness 24 horas, um quiosque de aluguer de carros, um centro de negócios e um espaço para reuniões e eventos com cerca de 200 metros.
Todos os quartos deste hotel apresentam televisões de ecrã plano de 50 polegadas com canais premium, um espaço de trabalho ergonómico, mini-frigorífico, comodidades para preparar café e confortáveis camas Hilton de assinatura. Muitos quartos oferecem vistas premium das pistas e terminais do aeroporto, e há um número selecionado de suites que incluem salas de estar separadas e kitchenettes totalmente equipadas. Há um total de 292 quartos e suites, incluindo um número seleccionado de quartos acessíveis. O hotel tem uma loja de conveniência 24 horas na área do átrio, um salão e serviço de quartos diário para os hóspedes.
baseado em 730 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
DoubleTree by Hilton Toronto Airport implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.