Crowne Plaza Toronto Airport

Shuttle was easy to take from the airport, very easy check-in experience, room service was fast and the food was very good (with healthy options included). All staff from front desk to housekeeping were very professional and helpful. The pool and hot tub were well-maintained as well.

Pet fee: I didn't like that I had to pay $55 for my pet to stay, this was the first hotel that has charged me a fee (even the 5-star Mandarin Oriental doesn't charge extra) and I wouldn't return because of that. If the hotel wants to take a deposit for pet damage just in case something happens, ok, but I don't agree charging half the room fee for a tiny dog to stay when no additional mess/damage was made. Also, pet owners tend to spend a fortune on room service like I do (so as not to leave the dog in the room alone) so that should be taken into account. Early check-in fee: I had to pay an extra $50 because my international flight landed at 8am and I didn't want to wait until 3pm to check-in. I know lots of hotels have this policy, but like the pet fee, I have never been asked to pay these fees for checking in early/having a pet...the hotel has always just extended it as a courtesy. With the pet fee and early check-in fee my 'great deal' doubled in price. Older rooms: The first room I was given was on a lower floor that hadn't been renovated yet and wasn't that nice, but I changed the room because of noise issues and the new one was renovated and much nicer and more soundproof. Although, the new room didn't have any dining area, only a desk with one chair. So, if you have more than one guest you can't share a meal at a proper table, one of us had to eat sitting on the bed or armchair.