Courtyard by Marriott Boston Downtown

Boston Visit

Prós: Location was for us was perfect for us as it was just across from Boston and just 1 stop using the subway to Beacon Hill. We had free valet parking which was one of the key decisions to staying there. The area was super quiet and very green.

Contras: Although the room was nice. Personally we found the bed to be a little uncomfortable. The free upgrade which came by my rewards status was a welcome surprise but we were surprised that it was directly behind the elevator shaft. Upgrade..not sure. The staff were pleasant when spoken to but were not very engaged with the patrons. There wasn't a lot of choices nearby for restaurants.

Prós: Stayed there for a night while we were in town to see a show at the Wilbur Theater right across the street. Very convenient. Clean, modern rooms and polite staff. Would stay again.

Money well spent

Prós: Comfortable beds, clean quiet environment, helpful staff.

Contras: Cable was fuzzy and I would've like to have some kind of on demand service.

Prós: Availability and price

Contras: Tight bathroom

Prós: Very modern and clean. Good services. Best value in the area. Close to the commons.

Prós: The price for this area is quite high, yet with the amenities and proximity to nightlife and points of interest there is a degree of value to this location.

Contras: My main complaint is the staff. I found them a tad unprofessional. Upon stepping to the front desk the young ladies at the counter seemed less interested in helping visitors than in carrying on a concerted air of disinterest and conversations among themselves. Additionally 2 surly security guards came to the room at 3am about a noise complaint. Their heavy-handed manner was more suitable for a dive bar than relating to adult guests paying upwards of $500 a night. They were clearly not suited to be the first point contact in regard to guest relation. Based on the last situation I doubt I would stay at this location again. Which is sad given i would have used it for family vacations and business occasions.