Courtyard by Marriott Amarillo Downtown

The Manager The cancellation policy and the front desk

Staff were great and room was fine, bedfing great. Arrived in Goliath blizzard with car thick with ice and had to park car on top level of parking garage which was blocked with snow and even when he parked there were flights of slippery steps to walk down as no lift! Heating unit in room was deafening.

Clean and upscale common areas. Pleasant staff. The room left a lot to be desired. Smaller than expected and central heat/air unit was horribly noisy and did not keep the temperature consistent. We were either cold or hot the entire stay.

the blanket on the bed was about the ONLY thing I liked about our experience at this hotel. front desk was rude, hair on the floor of the shower and bathroom, no room service/amenities. The entire place was a total joke for being charged ---- DOLLARS on a Monday night. I've paid less for far better hotels in bigger cities on a weekend.

Nothing much. There was nothing particularly wrong, but it was basically uninspiring and a very marginal 3 star hotel. The room- booked as 'double occupancy- consisted of a king size bad and a fold out sofa! Also, they cheerfully told me that the linen for the fold out bed was in the lower right hand cabinet. I had to make the bed. Not what I expected in a 3 star hotel

nice restored building downtown they would not put us in a double bed room w/o upgrade. When I agreed to pay upgrade fee they were out of double beds. Kids had to sleep on couch. A/C was really loud, but worked very good. The A/C would turn on for 2-3 minutes then off for 10, had tv

Hotel would not let us request double bed gir our kids.

Decent bed. Layout of Hotel is strange. On site diner is pricey. Parking and checking in is very difficult, especially in bad weather. The hotel is nice enough, but not as nice as it would claim to be.

Location What kind of hotel does not put soap and shampoo in the room.

Checkout was at 12:00, free parking. Beds were horrible.

Sorry, but I did not stay there since they don't allow pets. I am sure you have a very nice facility

Clean and modern hotel. The rooms are very com temporary and offer good black out curtains. The parking is free via a parking ramp, but accessing the garage is awkward.

The room was nice and it was a very pretty girl. That's all I have to say good about that place!!!!!! The staff was rude and didn't care what they did wrong

Nice rooms --beautiful entrance areas Paid xxx for room and had to buy breakfast not even a free donut!Forked over an extra $10 for corner room --got back of hotel 3rd floor overlooking parking garage and back of building in alley.