Américas Benidorm Hotel

The last day an important amount of money was stolen from us. Either from the safe in the room or, most probably, from our bags, which we left in custody prior to our departure. For this, someone had to open both our bags, and search inside them. When we found out, already at the airport, we e-mailed the hotel, but we received no response at all. We know the hotel does not feel responsible, but we expected a comment of some sort, perhaps a commitment to investigate who might be the thief, to avoid this situation for future guests. Instead, the administration of the hotel chose to ignore us.