Prós: The family who manage the Sara Glen Motel are very professional, friendly and accommodating. The rooms that we have stayed in are immaculate and very comfortable. Thank you.
Prós: The owner of as very helpful and informative. Room very clean and comfortable.
Contras: AC a little loud.
Prós: WE loved the cleanliness first of all and the supply of towels, soaps, etc more than adequate. Owner was very accommodating and friendly. Everything we needed for our comfort was there.
Contras: We see no room for improvement
Prós: Good value and well equipped. Helpful staff. We needed somewhere to sleep for the night part way on a longer trip and this hotel served that purpose well.
Contras: Kind of tight. A bit of noise from trucks on Route 9.
Prós: It is easy to find. Room is large and clean.
Contras: The room smells moldy.
Prós: Sara Glen is a basic motel which is excellent value. The facilities--bed, bathroom, tv, fridge and microwave-- are very acceptable. Room temperature control and wifi were excellent. The location ...
Contras: No complaints whatever. A good little motel at a very good price.
Prós: The owner's hospitality is unmatched. And the place is genuinely fine in its maintenance. It's a budget motel, but it offers all the comforts you need. The staff is so warm and attentive, it is a pleasure to stay there. They are to be commended for their fine management of a valuable travel resource in the Saratoga area. I love being remembered whenever I return.
Prós: The electric flame heater and the refrigerator & microwave.
Contras: Hard to get heat working, switch on the wall not obvious. Maybe a sign would help.
Prós: Staff was extra pleasant, accommodations were very nice. It was clean, quiet, located a bit of a distance off the highway so there isn't a lot of noise. Really easy to stay there...
Contras: Front office could have been a little neater, but they are in the midst of a room by room renovation they are doing themselves. Not a reason to skip this place.
Prós: The rooms have a homely feel to them. Also very clean!
Prós: the rooms were all redone and very clean. the owner went out of his way to make sure we were taken care of. great price too!
Prós: We liked the owner. Very accommodating & it was apparent he wanted us to be happy. He knew the area -- State park was 2.3 miles that way... restaurants -- that way... and tried to be very helpful -- even offered to get bags from trunk of car to room.
Contras: Nothing we found to be off putting at all. Would return if it fits our plans in the future.
Prós: The building is beautiful and the Piano player they have in the lobby every evening is fantastic. You can take the trolley to lake George for a buck!
Prós: Our waitress from the bar Megan was great to us all three days. Breakfasts were great. Liked the lobby.
Contras: main entrance shut off when we arrived. Had to carry our bags from car to elevator to room because we could not get cart. The cleaning fluid was horrible to smell for a few hours. e needed to replace...
Prós: The property was convenient for my purpose and the food in the lounge was good.
Contras: I had a very small room. I should have asked for the two queen beds, and would next time. The room I had was too small with no view and no place to sit other than the bed. The shower space was very ...
Prós: Super comfortable beds; big room; stylish; historic
Contras: Breakfast is not free.
Prós: Location and ambience; able to walk around and find my way back to 87 North! Very helpful staff
Contras: I did not find anything I did not like. It was a short stay overnight and was very restful.
Prós: Check-in fast and easy. Bed very comfortable, room nice and clean. Had dinner and drinks at their restaurant, delicious. Nice breakfast. Also nice and quiet room. Large parking lot. Queensbury is in ...
Prós: Very close to downtown activities. Free parking on-site. Great lobby area
Contras: Bathroom small with lack of vanity to store personal items.
Prós: The lobby and pool were very nice. Breakfast was simple - fruit and muffins but ok.
Contras: Better breakfast. Bed wasn't very comfortable and the bathroom only had a shower stall. Work out room only had a few treadmills and was dark and depressing.
Prós: Comfort and friendly staff. Loved the decor.
Contras: Noisy because of wedding guests. They were way too loud.
Prós: Bartender was courteous. Mike on front desk was also courteous. Bed was comfortable.
Contras: Misleading about the 'room' breakfast; one time at the desk, I waited over 2 minutes while the clerk was on a private phone call; very noisy first night -- finally quieted down around 12:...
Contras: A better exercise room. This one was an afterthought. You don't need millions of dollars of equipment. This one was dreary and depressing.
Prós: The restaurant staff was very good
Contras: The rooms are run down. Didnt like having to call the front desk and then being transferred to your internet provider, just to get the wifi set up on our portable devices. The bathrooms are 20 years past needing updating.
Prós: I don't really have much to say about this stay other than the beds were somewhat comfortable, the rooms look newly painted and the bathroom was clean and more importantly the staff was pleasant
Contras: The pictures showed a pool however it was recently filled in with dirt, there was an ice machine (just 1) always empty, there was a left over sock from someone before which tells me they didn't ...
Prós: Good value for the money.
Contras: Stuff. I could have used a room freshener or something to take the stale musty smell that I first got when I went into the room. After running the AC for 30 minutes the stuffy smell went away.
Contras: Color of room was off putting Mattress not comfortable
Prós: Close to event and downtown eateries
Prós: Very clean, neat and quiet. Excellent room for the price.
Prós: The convenience of the location was nice
Contras: I could hear the neighbors all night of my first noght
Contras: When I opened the door to the room it was still dirty from the last guest. I watched as they put sheets on the bed but the pillows were thrown on the floor. Then they were picked up off the floor and ...
Prós: Old-fashioned kind of motel. Bed was very comfortable, walls were thick and so the place was quiet.
Contras: Could have been a bit cleaner.
Prós: The staff were friendly and courteous, and the rooms were neat. The flatscreen TV was a plus, since I had an Xbox with me.
Contras: Can't really say much except our room had flies, but they were easily killed off
Prós: The price and clean
Contras: Room too close to the road little bit noise of the cars and trucks
Contras: The breakfast was ok but the eggs were tasteless. The area for eating breakfast was very small,
Prós: Staff where wonderful, food just fair, could use more healthy choices.
Contras: Our reservation using booking.com did not go thru....so as far as they were concerned we did not have a reservation with them....luckily they had a room available so honoured the reservation that I ...
Prós: Friendliness and decent breakfast
Contras: Loud teens from sport completion noisy at night on floor above us
Prós: Room was nice, had everything we usually desire & lots of cable channels to choose from. The pool was refreshing with a comfortable temperature!
Contras: Checkout time is 10 A & the pool closes at 9 P, both of which I think are too early! However, the checkin clerk accommodated us with an 11:20 checkout & allowed us & another fam to swim past 9, which we appreciated greatly!
Prós: It was fine
Contras: It was very expensive to have my dog and adult daughter stay with me and my husband and teenager.
Prós: Did not have the eggs. Bed was good.
Prós: This hotel was very affordable with comfortable beds and extremely helpful staff. We also loved the waffle maker at breakfast.
Prós: We needed a room to stay for just one night for a family get together. Traveled with my wife and two children. Easy to get to ,convenient access to stores and shops. We did enjoy the heated pool for ...
Contras: The employees were smoking cigarettes directly in front of the front door all day long and it was clearly posted as a non smoking area. I have children and I do not want to have to walk through a ...
Contras: Beds in room weren't comfortable. Breakfast had very limited options, even no breads!
Contras: Room stunk like cigarette smoke. Shower/tub matts were yellow and nasty
Prós: clean--helpful workers
Contras: 1 dinning room chair--sweet order--water had strange order that stayed on your hands after washing
Contras: lack of parking,no coffee after 9 am, check out by 10 am and i think over priced
Prós: The staff was Great!
Contras: The non-smoking room Stinks like smoke
Prós: We left some items in the room they called us right away
Prós: There was no coffee or anything to east. Worst place we have ever stayed. Cockroach out side our entry door. No iron, or lock box for valued items.
Contras: If it was clean and some coffee or bake goods to eat would have been nice.
Contras: The air conditioning didn't work it was very hot and stuffy in the room and you can hear everything next door.
Prós: Bed was pretty comfortable
Contras: Moldy odor and mold in the shower. Charged for the first night 12 hours prior to arrival.
Prós: It was dirty and had ants
Contras: Ants and we had to pry open the sink drain!!
Prós: Clean, comfortable room with fridge and microwave and plenty of towels. Pillows were the best I've ever encountered in a hotel and I would buy those for my home. Staff super friendly accommodating...
Contras: Wooden outdoor stairs to second floor very steep and landing midway was spongy in spots. Indoor stairs or elevator would have been better. Breakfast/coffee not allowed out of lobby... would be ...
Contras: Dirty dirty carpets, entire room needs remodeling. I felt dirty when I left.
Prós: It was the hotel with a vacancy within 100 miles...any port in a storm.
Contras: My wife's feet turned black in the room. It was carpeted and we couldn't figure out why. We later realized that the black grout in the bathroom wasn't really black. It was black growth on off-white grout. The shower had a spider web in the corner.
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