Hotéis em Sintra

Prós: Great location, directly view on sintra palace, comfortable bed, room and great design bathroom , lovely breskfast and very helpful employees

Prós: Clean, modern, big room, excellent staff. Nice breakfast

Prós: The property is nice as well as the location but I think the professionalism of the front desk was outstanding from the moment we checked in and everyday until we checked out .

Contras: No issues really, other than on our last morning there was not the regular chef in the kitchen and breakfast was delayed and not as good . Minor issue in the larger picture .

Prós: Great location and the hotel is very comfortable

Prós: Great location and good breakfast

Contras: The rooms smell like feet

Prós: Hotel staff was super-friendly and helpful, one of the front desk staff parked our car right in front of the hotel (no charge), great location for good restaurants, transportation to the local sights, etc. Will definitely stay here again!

Contras: Only problem was a lot of construction in the area... Made driving around the area difficult, but likely only a temporary problem.

Prós: Right in the middle of the Old Town. Close to restaurants, bus to Pena Palace. Valet parking service was great. Staff very helpful. Breakfast okay

Contras: Nothing

Prós: Just about everything.

Contras: It was a little thing: the cleaning staff forgot to supply shampoo and bath gel on two days and coffee creamer one day.

Prós: Location and amenities excellent. Hotel employee at the front desk were excellent... Courteous, knowledgeable and extremely helpful. Breakfast was excellent, good quality and selection.

Prós: The perfect location in Sintra. Couldn’t be better

Prós: The staff were very informative, helpful and friendly. The breakfast was impressive and healthy.

Prós: Location brilliant. Close to restaurants. Staff just great. Parking is free.

Contras: The shower water was very very weak and management could not do a thing although we were on the first floor where the pressure should have been strong. Breakfast clearing was done thus making the guest clear their own tables. Fungus on the bread means fresh bread is not served.

Prós: Regina was such a gracious and welcoming hostess and made us feel very welcomed. She is a credit to the hospitality of the guest house. She had a wonderful recommendation for dinner and made sure everything was meeting our expectations.

Prós: Dry charming house and garden. Very inviting. Our hostess Maria lovely and Jovita extremely friendly and helpful. Very comfy beds, incredible breakfast and Nespresso coffee.

Contras: With the road one way system changes in Sintra, don’t rely on the GPS but use a reliable road map! Keep in touch with owner for up to date changes.

Prós: A charming old grand house with lovely garden, sitting room, breakfast room, etc. Lovely period appointments. We had a full attic conversion space. Bed fit a bit tightly in the sleeping area, but was the most comfortable we’ve had in Portugal. Attentive, but unobtrusive resident manager and an exceptional breakfast in elegant space next to the garden. 2 block walk to Sintra’s central plaza.

Contras: Card Payment machine didn’t work, and we had to walk to the plaza for an atm. Otherwise fine.

Prós: Sintra is a place with a romantic exotic past and this house mirrors that time, both it’s style and decor but also it’s delightful owner who was a wonderful source of advice and stories. We loved it!

Contras: Nothing!

Prós: Hostess was very friendly and helpful. Sintra and surrounds were very special

Contras: Maintenance needed in house. Getting to the guesthouse was a nightmare. No signs in town and on the way to the guesthouse. Google maps did not work there. Sintra road changes....

Prós: Lovely setting, nice rooms, very helpful and friendly host and staff.

Prós: Nice room. Charming old house and garden.

Contras: No hot water on the first night, however finally got resolved. Old bathtub faucet / shower was broken and permanently stuck in “shower” position. Toilet seat hinge was broken a long time ago.

Prós: Beautifully furnished with very comfortable bed !

Prós: Everything was just perfect! :)

Prós: Very warm welcome by host. Excellent breakfast service with a many options including also freshly made eggs, juice and great coffee. Interior perfect for this villa, Sintra and its history, and the beautiful nature around it. Perfect views and sunset from terrace. Staying at the suite had style and a space to relax.

Prós: The personnel were very nice and helpful! The maid, Jovita, was so nice and caring all the time and made us feel like home! Thank you so much!

Prós: Amazing large room with balcony on 5th floor with view of forest. Very large, comfortable bed and pillows. nice bathroom. Staff helpful and pleasant. Elevator! Great location. Lovely, historic hotel nestled in a beautiful location. Highly recommend.

Contras: WiFi not always reliable in bedroom but worked great in sitting room.

Prós: location was great - easy walk to town. Breakfast was very good - we had dinner there too which was excellent .

Contras: it was definitely very pricey !!

Prós: We liked the historic feel and features of the hotel

Contras: We were allocated a room with disable en-suite. We should have been asked if we wanted or needed this, which we did not, or at least warned that we were being allocated this facility

Prós: The view from the room is AMAZING! Really lovely. The history of the hotel is really cool too, and the location is perfect for exploring Sintra. Just such a shame that they have clearly stopped trying to keep the standards high and are resting on their laurels - I'm sure it's just packed throughout the summer as Sintra is such a beautiful place.

Contras: I dont like to complain, but... We stayed in the William Beckford room. It's just not 5 star standard. No minibar, no extra blankets in room (it got cold at night) mattress is far too firm (and I like a firm mattress, but this was too much). I had to complain about a loud buzzing noise from the room which was an issue from the aircon from another part of the building. Staff took an hour to sort it out whilst we were trying to sleep - It was clearly not the first time they had the problem - any other establishment would have had it sorted out quickly. It ruined the stay to be honest and we were tired in the morning! When we checked out there was no apology for the issues. That would have gone a long way! Staff did not speak very good English which is not acceptable for a 5 star. The locals (who I wouldn't expect to) spoke far better!

Prós: The position

Contras: The reception staff was young, unskklled but good willing. For 5 stars they are so unprofi....First of all they gave us a very small room. They change the room with a better one. The parking....

Prós: Central location and a decent cooked breakfast

Contras: Ground floor room no air con so windows need to be open but the downside to that was people outside smoking I was getting woffts of smoke. Also was told there was parking but in the real world they had 5 places in the street outside.

Prós: Location, style, breakfast and absolutely the fantastic view and the room surrounded by trees and green

Contras: Anything. People could comain about the noise of floor when you walk in the night, or the old style... but is this the magic of that amazing place.

Prós: Great location and lovely room

Contras: Nothing

Contras: I brought this as a gift for my friends and they were told it was not paid for. I had to advise the hotel to take from the card it used to process the booking

Prós: Dinner exceeded expectations. Very comfortable common areas, spacious room. Very friendly staff.

Contras: No issues.

Prós: The view from the room was wonderful and the rooms are character rich, worth staying at Lawrences for that reason alone. Fresh air and open windows make Lawrences an excellent choice Food is good without being exceptional. Dinner is very good. Lawrences hotel is well placed nonetheless, an easy walk to the town center but be prepared for delays if you need vehicle transport at busy times.

Contras: Bathroom a little bit difficult for anyone with mobility issues and toilets are not for big people. Breakfast just average Location is not so good when SIntra is busy as roads can block with traffic and it takes a long time to get a short distance if in a taxi. Walking is the best way to get around but the road to Pena Palace on the mountain top can only be reached by car and that can take an eternity at busy times as road simply grid locks. Dont hire a car and drive to SIntra at peak times as there may not be anywhere to park.

Prós: We liked the location, staff were really nice, good breakfast! The view was spectacular!

Contras: A little bit old but overall nice hotel

Prós: Near center of town

Prós: Great room Hugh balcony amazing view next door to palace

Contras: Bit tired staff slow friendly but not in hurry to serve

Prós: Location, breakfast and if you are lucky to grab a parking spot on hotel side is very handy.

Contras: A pool would have topped off the accommodation

Contras: Staff is completely non friendly

Prós: The hotel was right in the centre walking to everywhere. The staff were friendly, we were lucky enough to have a car park in front of the entrance. We really enjoyed our stay a very pretty village.

Contras: Nothing.

Prós: Good location

Contras: The hotel is visibly old, but partly refurbished. The rooms are ok, but for the price paid, one would expect a lot more. The breakfast area looks like it did back when it was built, but now it needs a proper paint job. All in all, if you like to be in the center of Sintra, stay there. Otherwise, not a good value for money. Looks like all the above stated goes for all Tivoli hotels in Portugal, unfortunately.

Prós: Great location!

Contras: Parking is below the hotel and requires some fairly in depth maneuvering skills!

Prós: Everything else

Contras: Fabulous place. The shower didn't drain and was not up to snuff with the rest of the facilities.

Prós: Not much

Contras: Maintenance Issue It's a badly maintained hotel. The first room we were given had a cracked toilet seat and we were then offered a second room which had a loose metal piece around 60cm flicking in the air at the curtains. We chose the second thinking that was the best decision but then we found that the shower drain didn't work properly and the hot and cold water were installed incorrectly. This may seem minor but the hot water is super hot. Both rooms had a lot of mould in the bathrooms which a good mould remover could have fixed easily. The next day we were given our first room back with the toilet seat replaced. I noticed that the bathroom door was very damaged right across the bottom of the door. Maybe due to bathroom being flooded? You would have thought that would also have been an easy fix - like a bit of sanding and a bit of paint. Strange Incident When we informed the hotel of the cracked toilet seat and we were in the room waiting, a young girl in torn jeans barged in our room using her keycard. She didn't speak English so initially I thought one of the other guest's key card was coded to our room. I followed her out to the corridor and wanted her to go to reception with me. She kept shaking her head and she quickly disappeared into one of the side doors. I was slightly shocked by the incident wondering how lax security was in the hotel. I found out later that she was an employee who has just finished her shift so was wearing her normal clothes who had been told off about our room. She wanted to check the room for herself. Confusion About Parking We were told before booking that there should be parking at the front of the hotel and if there are none that parking was 10 Euro a day which was fine. We got to the hotel and was told that we had to park in their Carpark which we were ok with. However, 2 other parties who checked in after us were given parking at the front.

Prós: Ficamos encantados com o espaço e conforto do quarto

Contras: .

Prós: The location in the heart of Sintra, near the palace. The room was big and well equipped. Breakfast was very good, with large and fresh verities. The private in-house covered large hotel parking (as there was no available publice/hotel parking outside the hotel). The staff was very freindly and cooperative.

Contras: Nil