Hotéis em Florença - perto de Ponte Vecchio

The staff provides excellent assistance, direction and guidance for everything that is needed. Very well taken care of for the price! Location could not be better and more convenient to everything Firenze has to offer!

Our stay at Hotel Hermitage surprised us. We were not sure of what to expect - but this hotel blew us away, and it's competition, out of the water. Seriously - THE best hotel deal in Italy. Nowhere else can you find such a nice hotel with such a superb location. It impressed us. Room was a good size for money spent, very clean, hotel employees were gracious and helpful, breakfast was just fine - location is fantastic. All in all - a wonderful stay in a wonderful hotel. Very, very, highly recommended.

The young staff was very welcoming and the location at a place like Florence was attractive.

Room furniture was interestingly designed but not well looked after; one leg of the study chair was about to fall off. Wireless reception was practically unavaliable, one had to chase reception.This is not understandable at this time and age and at such a relatively highly priced hotel.

Location was excellent, close walk to all sites. Great beds and bedding.

Stairs in the floor corridor could use railings.

Love the location of this hotel - very close to Pitti Palace and Boboli gardens, as well as the Ufizzi. I love the area and literally seeing the Boboli garden house from the breakfast table. The breakfast is pretty nice quality and the view from the terrace is one of the nicest in Florence. The hotel has also adopted two friendly cats that laze on the terrace. The staff has always been terrific.

I did not like the noise this time. I have stayed at this hotel before, but on upper floors. This time I was on the second floor and the street noise of the vendors setting up at 5 am, and people stumbling and singing back from the bars late into the night was more than I'd experienced previously. The two things that were upsetting this time, were 1) a fellow patron across the hall woke me up at 2 am on my first night there as he spoke loudly into his cell phone for 20 solid minutes, then again at 2:30 another call and again at 3 am a third. he apparently didn't want to bother the woman who was staying with him, who complained loudly, so he stepped into the hallway to take his calls right in front of my door, and proceeded to literally yell into his phone like there was a bad NASA connection to Mars. The second thing that was pretty bad this time was it seemed that the cleaning staff arrived at 5- 5:30 am every morning and proceeded to walk around directly above, sorting out their carts for the day. We really like this hotel, but if we have to endure this kind of noise, we will find another favorite place.

Location and free breakfast

All good

The staff was gracious and accommadating from start to finish. Paid breakfast buffet was hot and fresh. Great stay! Will return.

A truly contemporary experience that was refreshing after being immersed in the Renaissance architecture and art of Florence. Excellent location right on the Arno. The staff was very efficient if not overly warm and friendly. They were often understaffed (problem with management) with people lined up at the front desk w/ only one young woman trying to serve everyone. We felt well cared for by the hotel, through many email communiques, a beautiful, quiet room, and a lovely bottle of champagne to celebrate our anniversary.

We are in our 50s, travel extensively, and found that the other guests were much younger; acted entitled, and rude. This is no fault of the hotel, just who their clientele attracts....we might try another Lungaro property next time.

I liked the location. The hotel is beautiful and the people who work there are friendly and very helpful. The room was clean and had all I needed for the night I stayed there. The taxi for the airport was there in 3 minutes. Probably my review should say excellent rather than good.

The drain in the shower was slow. I forgot to mention that to the front desk employees. I'm sure they would have fixed that if I had let them know.

We were a short walk for the sites of Florence from Ponte Vecchio to the Uffizi Museum! Restaurants and cafes were plentiful and the staff was extremely helpful.

Staff, room service, breakfast, accommodations, but ask for extra pillows. Also, elevators are super slow, but do not despair as other facilities make up for it. Do not walk with luggage to hotel is the only holdback as streets are tough for luggage. Center to sightseeing. As the saying goes, "do not judge a book by its cover", as this hotel's small corner entrance does not do the interior justice. It is truly a **** hotel. No gimmick.

Elevator

Everything!! Accommodations, location, charm, Comfort, Cleanliness & kind /helpful staff. Just perfect! Plus the amazing quality breakfast! Would stay there again & again!

location

Easy access to my family

The view from the tower is breathtaking! It's even more worthwhile on times as busy as the Easter break, when the queue to get anywhere with a view takes hours. Being able to go to the tower at anytime of day or night makes for a delightful romantic atmosphere. The location is perfect, a couple minutes walk from the Duomo and right next to the Ponte Vecchio...

The breakfast room can get crowded and noisy...

Wonderful old world style, beautiful living room to enjoy, amazing balcony with full city view of Florence. Our host Luigi was delightful and very helpful and kind.

This hotel saved our trip to Florence. After one night in a hotel with unfriendly staff we moved to Hotel Alessandra. We arrived very early hoping to only leave our luggage for the day but we're told our room was ready and offered breakfast! Our room was very large and totally met our needs. Best and most helpful staff and I recommend this hotel to anyone! Thank you!

Slight sewer smell when first walking in downstairs and in our room but once we opened the windows all was well. Also, if you can't do stairs don't stay here. Outside our room there was a restaurant that was very noisy until about 11 but that was probably just our room.

extremely friendly and helpful staff. charming accomodations with lots of interesting antiques. not fancy but very comfortable. nice breakfast and good internet access. location is unbeatable

Nothing

The view from the bar was spectacular

very good location , vale parking possible

Great location. Female desk staff very helpful for English speaking travelers. By far the best view of the city on the double decker patio upstairs with a bar and food available.

Male staff. Bed spread and blanket very stained. They have all the right parts, but the caring "feeling" is not there. Difficult access to very small one person only elevator. If you have a lot of luggage, many trips up and down are needed with some stairs too.

Location is amazing. Staff is friendly, helpful, and fluent in English. Hotel, room and bathroom are super clean. Linens and towels are high quality, clean and fresh. Bed is super comfy. Amazing experience. Will do it again if I make it back to Florence.

WiFi Connection kept kicking me off but I was able to reconnect every time.

We liked its' location. Very easy to walk to the main sights, great restaurants and fantastic gelato.

We didn't care for their bath towels or the tub/shower facilities.

The hotel is beautiful. Great location. Cosy. It reflects Florence at its best. The staff was great, friendly, helpful, knowledgable about the area, restaurants, shows. We had a great time.

Our only complaint is Florence is a noisy city at night and that requieres windows that are soundproof. If they change this, its a 5 star for us.

Its nearness to all the important sights of Pisa.

Not much.

The location of this B&B was excellent for access to the centre of Florence. In a quaint street was just great.

Matress was on the hard side but other than this it was a great place.

Location, staff.

no lift, no sign on the building to show it is a hotel!