the friendliness and helpfulness of the staff. the cleanliness of the hotel. no
The staff (at front desk, bar, restaurant) was very friendly and helpful, accomodating and competent. The open showers; the water spills on bathroom floor. Missed an exercise room.
Breakfast and restaurant is better than you can expect.
Friendly welcome from the staff. I stayed over in a superior room which was comfy, modern and clean. Very good hotel. No free wifi internet access
We got a suite insted of a room for the same price!
The location was very good near to the centre; I like especially the good breakfast. I would have needed another pillow, but there were no extras available.
Everything was of a very high standard and in very good locaion which was ideal for our stay (The Essen Motorshow). The staff were very helpful, the food was very good and we look forward to booking again next year for a larger party. There was one thing.... There is not enough seating in the bar!!
Hotel was nice and clean, breakfast was decent.
Comfortable, clean , modern, good breakfast. I missed a health spa. I had a small break and wanted to have a massage but could not get it because I needed a 2 hour booking.
the hotel has a good location and the staff is very friendly and helpful. the buffet breakfast is really delicious. the room was spacious, but the fortuniture a little old fashioned.
Very helpful and friendly staff comfortable rooms. Very noisy in the early hours think must be night club near. also thought the breakfast was expensive
Desing and quality were really excellent. The room was confortable and a very good price/quality rapport. Very close to teh city center.
the staffs was effective.
Very central and nearby to location of seminar.
The family room was very spacious and even had a small seperate room for our kids. The beds were comfortable with great, fluffy duvets. The bathroom was spacious with a large double sink. The breakfast was delicious with a large selection to choose from.
All was exelent. Would have no hesitation in recommending this hotel to anyone.
Located conveniently near railway station and city center. Shopping street is just across the corner. Very clean room.
room space, cleaness, location, good breakfast buffet a bit old style but ok
The staff was very friendly and accomodating. The hotel is very nice, inside and out.
Very good, clean and quiet place for the night, and not far away from Duesseldorf, where the fair K2007 was held at. hotel parking.
Proximity to train station Unfortunately the promximity to the train station which had a lot of undesirables arount it in the evening.
There is no gym
spacious room Tv is not big enough, carpet is a little old, should offer different type of pillows
It is nice, quiet hotel in the center of city, close to the railway station. Car parking is hard to find in the backyard and there is no elevator from the back entry - only very narrow stairs.
For what you pay, this is ok. It is no a big five star hotel. Breakfast, basic, ok. I walked to and from station (DB), but it takes 12-15 mins. Bathrom small but fine. Rom a little bit warm in the night. Small tv (if its matter). Bed could have been better, but the pillow was great!
Breakfast was very good, room was clean and exactly as advertised.
The hotel is conveniently located in the pedestrian area and very close to the tram undergroud station (the local version of U-Bahn), that's just two stops from the Central DB Station. Anyway I reached the Hotel from the Rail station with a 15min. pleasant walk across the shopping mall. Breakfast it's very good and value for money, the reception staff is on duty 24/24 and that's another advantage in my opinion.
single room cramped, especially toilet !! the female person from reception not polite for clients! Excellent and delicious breakfast !!!
Good parking place, Super location in the centre of the Essen
Ease of access to the city from the hotel; friendly staff; nice breakfast buffet. Shower walls were a little less than clean.
Rooms were clean, although the furniture is out dated
Close to Railway Station
purpose built for business travellers. Very close to the central station. Some might find the ensuite bathroom a little tight.
Friendly staff who made the stay a pleasure No facititiles in the rooms to make a hot drink. Had to change rooms within half hour of arrival due to faulty plumbing in bathroom. Staff changed us into another room without any fuss & problem fixed within an hour. Excelleant!!
closeness to station, cleanliness most ibis hotels we've stayed at have very small rooms.. but they are practical and clean, anyway. usually the worst thing are the curtains which do not really close properly
To walk in the city, shopping.
Wi-fi isn't free !!! 8 euro/h
close to the city center, excellent location, soundproof windows - the railway station in close vicinity pillow was very uncomfortable, janitors started their shift very early in the morning on Sunday (hoovering)
central location, IBIS are all alike so you know exactly what you get well they cleaned my room very late, after 3 pm
Staff were very friendly. Stayed open 24hrs Pillows were not comfortable
directly in the city center, clean room,kind staff, good breakfast, good parking facilities small bathroom