Hotéis em Essen

The front desk staff are really nice, helpful and approachable. A little bit too expensive on little things like small pack of peanuts and beverages which I recon should be free.

Room was excellent Bar and restaurant were too expensive. €8 for a half litre of beer and €23 for a breakfast was too much. I paid €23 for an omlette a coffee and an orange juice. Too much.

Excellent service and friendly staff Nothing

clean The service at the bar was very slow in fact we ordered 2 coctails on saturday night and even after half an hour we still hadn't got them so we told the girl not to bother and went up to our room. Also refills of coffee, sugar and milk in the room weren't done and the staff explained that they had problems with the mini bar staff

Overall an enjoyable stay!

Comfortable, clean , modern, good breakfast. I missed a health spa. I had a small break and wanted to have a massage but could not get it because I needed a 2 hour booking.

Hotel was nice and clean, breakfast was decent.

The location was very good near to the centre; I like especially the good breakfast. I would have needed another pillow, but there were no extras available.

the staffs was effective.

Great Location, I was attending a fair at Dusseldorf and this provided an excellent base to attend the fair. Very close to the station. Also close to the walking street with plenty of restaurants and shops close by. Would suggest that keep a water kettle in every room. Thats standard now days.

not very good service at the restaurant, refused to serve us at 9.30 while it was supposed to be open till 10.00

central location On the website, it said there was free internet, which turned out not to be true. After i pointed this out, they changed the web information. Otherwise

The hotel is nice. Good location and wonderful breakfast. There was a problem with one of the receptionist during the check-in. One of the guests did not come and the reservation of the room (double) was made under his name. The receptionist did not want to give us the room even if we had already paid for it and the other guest was present. They made us waiting until another receptionist came and solved the problem.

efficient staff the evening restaurant atmosphere, a bit boring and dull

Friendly staff and nice, spacious rooms with all amenities. Just a couple of minutes away from Limbecker shopping center. How to drive to the hotel parking is somewhat of a puzzle the first time.

Location in the center of Essen and own car parking. Expensive breakfast for 17 euro per person. Within room 201 you can hear cars entering the car park underneath the hotel while lying in bed. Can be disturbing when you try to sleep.

lovely breakfast

internet is not good

The Staff promptness & service.

Location, room size

The location to the theater, and the convience to shopping. Did not like the continetal breakfast. They need to add more selections and add childrens highchairs for families traving with small kids

location

5 min walk to shopping area. complimentary breakfast very good, nice staff parking costs

Complimentary: Water & Some essential toiletries need to provide. In Breakfast I can expect at least one gravy dish. The pillow supplied may hard one will be helpful for some people like me.