The entrance has no ramp, making it difficult for disabled people or people with heavy -trolleys to come up to the reception. Also, no explicit signs for the Dinner Hall are given. The receptionist insisted in speaking to me in english even though my german is way more fluent.
The staff was great and being a new hotel it was perfectly clean and ready for my arrival. The room was comfortable and I found the location to be nice for a business traveler. It was directly across from the arena and walking distance to the Rhine river, downtown, subway and train station. The breakfast was extremely delicious too!
The room was amazing the beds were extremely comfortable! Nothing everything was excellent!
The location to the Lanexess arena was the main reason for staying - ideal location. Incredibly friendly, accommodating staff, beds were really comfortable. The evening bartender was very professional and made wonderful cocktails. Nothing it was all lovely.
Visit the city
the very nice recptionists !!!!!!
Breakfast was excellent, open 24 hours, room a good size, clean, and location to Koln Messe. Smoking inside the hotel,a bit noisy from the street.
Very comfortable and clean room and the breakfast was superb Air conditioning would have been nice as it was a little noisy with the windows open - we were on the main street
Breakfast = more than excellent. Great Really Nothing !!!!
The staffs. They are so nice.
Comfortable room , good choice for breakfast, good location After breakfats as you waited in the hotel reception for your collegues the breakfast waitress would come down and sit there and smoke. The reception was then totalyy polluted with cigarette smoke
Perfect for Nokia Night at the Proms It was just perfect
The hotel was convenient for all amenities and close to the Lanxess Arena where I was going to a concert Travel from the airport to the hotel was easy with the station being close by to the hotel. Room was very quiet, comfortable and well maintained. Breakfast good and staff very friendly and helpful. I was a lone traveller and the hotel felt safe.
Ideally located opposite the Arena. Good value for money. Excellent breakfast buffet and friendly / helpful personnel.
Staff were very friendly and very helpfull. The washbasin was very small.
The Hotel was located close to my meeting.
Friendly personel! well located, close to city center and easy acces to the highways.
The hotel was very cosy and very charming with all animals that lived there in the garden.
being close to a tube station & close to Koln centre.
Courteous staff, clean and functional room, very good value, charming decor, large breakfast selection. No bad points.
The lady who checked us in was very helpful and really friendly. The hotel is so close to the train station as well, which is extremely helpful when you have a big backpack/suitcase to cart around.
Very nice staff , perfect location for "Messe" & convinience from airport.
Clean, close to city centre, but quiet, good breakfast.
the hotel was in a handy location for transport links 5 min walk to tram + overground trains, staff very helpful and made us very welcome, comfortable,well presented rooms.