Hotéis em Cleveland perto de Cleveland Mall

Contras: The bathroom needs more privacy. Especially when staying with a group of friends.

Contras: Water was brown because of some work being done. Only has Valet parking. No free wifi

Contras: I wish there had been charging outlets on the long desk/counter.

Contras: Room doors close very loudly and the noise woke me up mornings.

Contras: Housekeeping was irregular in room cleaning services. Most of the days room was not done all day and I had to call for service after returning to room in evening. Bathrobes were not provided in room, which are pretty standard in hotels of this class.

Contras: Furniture and decorations were a little dated. Same with the electronics.

Contras: The noise was more than a bit bothersome

Contras: Very few "extras" provided without cost.

Contras: The valet service people seemed really confused about what was going on when I pulled up. At one point during my stay I ordered some room service items and they just never came. The bed I slept in had no sheets on the mattress, which was super weird. I also discovered blood on the mattress. Pretty weird!

Contras: The additional 30.00 for one night parking.

Contras: First stay was perfect. Great room, extremely comfortable bed, and perfect view of 4th St., cannot complain. Second stay....room was dated, carpet appeared to have water damage, bed was old with ruts and was extremely stiff. Called to ask possibly change rooms and were shot down. I understand hotels fill up fast, especially during big events in downtown Cleveland. However, don't ask me my room preference through email four months in advance and again at the front desk when your going to ignore or know you have no intentions of accommodating a single preference. Just be honest and up front about availability.

Contras: Because it is an older building, it did have a bit of a musty smell and the air circulation in the room was not that great. Also they serve breakfast in the arcade and it is noisy and woke us up in the morning.

Contras: Parking

Contras: Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!

Contras: had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge

Contras: This was our second attempt at The Arcade and both times we have requested a bath tub and paid an uncharge for a room with a view. Both times the view that we upgraded to was a concrete wall 6 feet from the window. They moved us to a room with an actual view this time at least, but the room was just cleanish and had no bath. We actually think that this may be the room where employees take breaks as the table had pretty clearly had drinks on it not long before we arrived and the TV was on. If they charged $100 or even $150 for rooms here, it would be fine. In fact, it would be good. For $360 a night though, we were really expecting something more than a few steps above a Holiday Inn.

Contras: Ice only on even floors

Contras: No room service.

Contras: There was mold growing on the ceiling of my room's bathroom and when I came back to the room on my second day, a house-cleaning person had left a torn rag on my bathroom sink.

Contras: No parking. On the description of the hotel, it did not state that there was a valet service only to park you car and that this service costs an extra $20 per night, per vehicle.

Contras: Very noisy hallways and guests being aloud to play loud music and party all night right next to our room

Contras: Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if we wanted room service. Late in the evening to be offering, but at least they were checking still.

Contras: very nice hotel the stay in and the breakfast are very good ,I will stay here again when I come back in Ohio.best place to stay in Cleveland.

Contras: there was nothing I didn't like.

Contras: Staff was a bit harried, not helpful when it came to directions. The 90 East is closed right now, making it a challenge to get in and out of there with GPS. Difficult but not impossible. Staff did not seem to know about this and were not a good source of information for alternative directions.

Contras: Wish the room had a frig to keep the food I got at the West side market cold. That's the only that was missing

Contras: Breakfast. The food was good but at 10:00 they shut the doors. There were people still in getting food and they closed them in and started taking stuff away. I understand having a cut-off but at least let people finish getting their food before you close the doors and lock them out. I spoke with a woman that works at another Hampton and had never seen something like this. That was the only dislike we had.

Contras: No room service and breakfast buffet was inadequate for the number of guests, they ran out of food and the wait was ridiculous

Contras: I like a firm mattress - it was ot

Contras: First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in and out, just walked where I needed to go for the most part. Second...The staff. For the most part they were friendly, but I arrived in the very early AM and the night attendant almost seemed like they would rather not deal with checking me in (sorry--our system is in the middle of an update...You're going to have to wait 15 minutes before I can check you in). Third...Overall condition of the property. Not bad, but definitely shows signs of wear and tear and could use a good refresh. Fourth...The room. It was a nice enough room, but was equipped as an accessible room with an adjoining room, neither of which I had asked for. The bench in the shower could not be completely moved out of the way, leaving the only options to either fold it down and use it or deal with it leaning out from the wall slightly. A clip to keep it folded against the wall would have been helpful. Finally...Noise. It should have tipped me off when one of the amenities in the bathroom was a set of earplugs. I was given no warning about this. Things were quiet...at first...until sirens started blaring overnight at street level down below. I was clear up on the 6th floor and could still hear them. The last night I was there (remember the adjoining room I mentioned) the group in the adjoining room was either very loud, or this set of adjoining doors had the worst noise isolation characteristics in the world. Probably a combination of both. I finally had to call the front desk and ask them to send someone up. I hate to be "that guy" but this Hampton really let me down overall.

Contras: No easy access to evening meals. Price of daily parking.

Contras: Valet parking only, which was misleading and costly. Put into an ADA accessible room for no reason, with horrible pillows and a shower far too short for me. ASKED FOR A QUIET ROOM. Put me across from the elevators, ice machine, staff lounge, and maintenance room in a handicap room for no reason, when a better room was available at the end of the hall. We stayed in the better room the second night only because I tweeted my dissatisfaction and the PR department called to make sure I was changed.

Contras: Would be nice if the parking rate were either included or more reasonable

Contras: I appreciated everything this hotel had to offer. I wouldn’t change a thing

Contras: The frown on the front desk lady, she wasn't nice at all. The night one

Contras: For some reason, we had tiny pillows on our bed (like half or a third the size of a normal pillow, and there were four of them only on a king size bed). Also the free hot breakfast bar was pretty terrible.

Contras: The smells of the building. Old building wit a slight sewer smell. No fan in the bathroom. Had another light in the ceiling but couldn't figure out how to turn it on.

Contras: Food

Contras: Valet parks the cars a couple blocks away in a public lot. Trust me when I say park the car yourself. It takes them over 10 minutes to retrieve each car and when we were there only 1 person was working to run for the cars. We took a walk that morning and watched the valet drivers pathetically meandering to the cars, not jogging or even fast walking. It makes it difficult if you are trying to be somewhere on time. Budget 30-40 minutes to get your car the next morning if you use valet.

Contras: Building is old. You can hear everything!