Prós: Very quiet and close to the major freeways. Restaurants within walking distance. The sofa made into a bed, but my daughter could feel the springs through the mattress, so she elected to sleep on top...
Contras: the mattress on the sofa that made into a bed. Everything else was great!
Contras: We had a cockroach in the couch, It was a big and cockroach... and then it was discovered that the sofa was not a pull out sofa, I ordered it for 3 adults, we only had a king size bed, The hotel had ...
Prós: Breakfast and the cute barn door closet's
Contras: Everything was great
Prós: My wife and I were in town for a concert at the Pasadena Civic Auditorium. Hampton Inn Arcadia was only 10 minutes away from downtown Pasadena. It's also right along Huntington Dr. and is mixed in...
Prós: Which and easy check in Room was clean
Contras: No safes in the room. Elevators always seemed to need vacuuming
Prós: The free breakfast in the morning was nice
Prós: Very helpful staff. Nice room
Contras: I would have liked a gluten free option like a packaged muffin on the breakfast buffet.
Prós: Customer service, breakfast and the pool!
Prós: The front desk manager honored my room location request.
Contras: Very nice hotel with newly renovated rooms and friendly staff.
Prós: The location is great very close to many things
Contras: The air conditioning is something big and something slow, tried to adjust but no use.
Prós: This Hotel has the best Breakfast every Morning without fail, tons of variety and the staff are more than super helpful they make you feel at home like they are your aunts and uncles there is not ...
Contras: Everything was Great no Complaints!
Prós: Hot breakfast with a great variety and newly renovated rooms
Contras: I didn't like that the sofa bed was not automatic with the linens. We had to put the sheets on when we got there after traveling for hours
Prós: I loved how well equipped this room was: full size fridge, stove, dishwasher. We used the fridge but its nice to know you had the other amenities in the room. It was super clean and modern. Breakfast ...
Contras: nothing everything was great
Contras: The bed is too soft for me
Prós: The bed was warm, the breakfast was acceptable, and the staff was friendly.
Contras: Our room was in the back of the hotel overlooking the rear storage , trash, and workers entrance to another similar hotel (Embassy Inns) that was under some kind of construction. We could see old ...
Prós: Bed comfortable
Contras: Heater didn't work
Prós: the room was amazing, front office staff was very good
Contras: No hot tub at the pool area
Prós: It did have 2 bathrooms
Contras: Bugs on my bed on first night. Outdated rooms, everything was old. Wife had a bad dream if you know what i mean.
Prós: This place was fantastic... Our family spent Christmas here and it felt just like home!
Prós: Accommodating for six people is usually difficult to find, but the price was just right for our trip. The staff was friendly and more than accommodating when we discovered our front door lock was ...
Contras: The ceiling fan didn't work. The batteries from the TV remote were missing.
Prós: Great value, the breakfast was nice. The bed was comfortable, the room was very clean. I will come back and stay again, for sure!!
Contras: The location is confusing, my GPS had a hard time locating the site. It has a Huntington Address but is actually on Gateway, this needs to be clarified, for people attempting to find the place ...
Prós: The room was nice and clean
Contras: The room wasn't worth the price
Prós: This hotel located in very convenient location , there are many resturants around, and 6 minutes walking distance there is a trade Joe Market. The room is big. We all like it.
Contras: I wish there were cookware in the room, since there is kitchen in the room.
Prós: It was like a home away from home and we came from Texas. Very clean and I love that they gave us the option to opt out of cleaning the room until we left. We didn't need clean sheets every night...
Contras: Breakfast could be a little more original. The oatmeal and the waffles were not good when they got cold and they got cold fast. Felt like we had to shovel it down fast.
Prós: Free Breakfast, Clean rooms, Free Parking and Free Wifi. Stayed here during our trip to LA and we had a pleasant stay overall.
Contras: A bit away from the LA city. Traveling time should be accounted for when visiting the city.
Prós: Very comfortable bed, room clean and well organized, the coffee was good and always available.
Contras: The couch was hard and it was difficult to find a comfortable place to sit on it. The toilet paper seemed rough and scratchy. A potato option would have been nice with breakfast.
Prós: The bed is extremely comfy, decent priced room, lighted pools..
Contras: Tv should be wall mounted to free up the space between rooms, a/c unit and thermostat not working together..
Prós: Good Breakfast, soft beds, nice showers
Contras: Train noise
Prós: The overall appearance was nice, same for the staff. But, when the neighbor in the adjoining room got very sick and I wanted to leave the management became impossible to work with.
Contras: The management didn't have a comparable room to offer me when the person in the adjoining room got sick and was constantly coughing up stuff all night. I asked to check out and they wanted to bill me one night extra as a penalty for leaving before the end of my reservation. I had to fight with them for over an hour before they let it go. Suggest paying by night only.
Prós: The room was spacious and clean. It was also generally quiet, but one can hear noises from the hallway and sometimes from the train right next to the property. The hotel is located near many restaurants, parking is free, and internet speed is good.
Contras: The bathroom was a little cramped. Despite the spaciousness of the room, the toilet and tub were placed very close together.
Contras: Breakfast deteriorated quickly with time.
Contras: We stayed for one night and the housekeeping service knocked on our door 4 times at 8am even though check out isn't until noon. We awoke to the knocking and asked them to come back later even ...
Prós: Breakfast was nice. I everybody used it. The bed was also comfortable
Contras: Had trouble draining the water in the tub and couldn't control the AC
Contras: Water took along time to come out in the shower. One day waited 5+ minutes. Also ice machine did not have ice on our floor.
Contras: Construction inside made things less accommodating, elevators were not all in service, breakfast was crowded due to construction, bathroom was cramped, pillows were not firm or supportive.
Contras: The worst Embassy Suites I've ever stayed in. We endured one night and checked out early. It was awful! Dirty. Old. Run down. And the main area of the hotel reminded me of the haunted mansion with...
Prós: All very peaceful
Contras: We did not have pillow
Prós: The staff was great, the only problem was the air conditioner vent made noise off and on all night long.
Prós: Very helpful and friendly staff - at ALL levels.
Contras: dirty couch in room
Prós: The location was great. The staff was amazing. The complimentary breakfast and happy hour were fantastic. I love that we did not have to drive anywhere. Restaurants were literally steps away.
Contras: The water in the shower could have been a little stronger and the second sink in the bedroom did not drain. It was clogged.
Prós: The sitting area was separate from the bedroom and I appreciate the many lights that brightened the room. Most especially, the room was spacious.
Contras: The room was not well dusted.
Prós: I had a bedroom suite for the price of room in a hotel. Love the space. Place was very clean. Breakfast was excellent. You really get your money's worth and more.
Prós: The staff were so friendly and loved having conversations with them. They were also so helpful in finding restaurants or bars nearby and even in down town Pasadena.
Contras: I wish the pool was open later :/ Didn't get to enjoy it. It would be amazing if the pool were open until midnight since we didn't get done with our dinner until 10:00 p.m. and were in ...
Prós: The room was clean and spacious; there was plenty of room for the five of us. Even after the hotel staff set up the port-a-crib for our tot, there was a ton of room.
Contras: The breakfast buffet was nice; slightly better than a good continental breakfast, but quite pricey-- $15 for adults and $13 for kids.
Prós: Clean and comfortable
Contras: Price go up daily
Prós: The room is very clean and spacious, the parking onbthe ground level
Contras: Too pricy, the staff is not friendly
Prós: From the moment we walked into the lovely lobby, we were immediately met with a very pleasant experience and very cordial desk associate. Every request was met with an eagerness to please for our best experience at the Hilton Garden Inn.
Contras: There was absolutely nothing that we would even think of as negative.
Prós: Rooms were not what I expected.
Contras: Size of room
Prós: The room was large the employees were wonderful.
Prós: Good location, service
Prós: Staff was friendly and very helpful!
Prós: Appreciated hot breakfast. Also a pre-bedtime soak in jacuzzi was great. Helped with map print outs and my family members oxygen compressor delivery!
Contras: A on in room prior to arrival-freezing cold to stay in at first.
Prós: I like the appearance, cleanliness and the staff was very friendly
Contras: The room size was too small for the amount of money spent for one night.
Prós: Staff was okay, shopping centre nearby was nice.
Contras: The room was dirty. The bathroom had scum and hair. The room didn't smell fresh.
Prós: The staff was friendly and the rooms were clean. I needed to check in a little early and they were very accommodating. The facility is central to a lot... food, shopping, etc.
Contras: The tree I parked under left a mess on my car.
Prós: Hotel is in a good/great neighborhood. Very close to mall and other entertainment facilities.
Contras: The pool was full of leaves, bugs, and other debris. I understand it's located outside but a clean every couple hours would have been nice. The room was clean, but the air conditioner should be ...
Prós: Very comfortable bed with fluffy pillows. Right across the street from the racetrack.
Contras: No refrigerator, room was fairly small - ok for one, half table a bit cramped.
Prós: I liked that you had room service. I liked the bath tub/shower combo. the bed was clean, quiet which was very nice. Ice machine!
Contras: I didn't like that there was no ironing board or iron available. I didn't like that it was a non smoking room, that smelled like smoke and had an ashtray on the side table. The ironing board...
Prós: I liked everything so I will be back for sure in 2 months to do it all again!!!
Prós: Great location and value. Easy access to freeway and Pasadena.
Prós: Everything was awesome. Kids loved it will be back in the future.
Contras: The phone in the room didn't work, and had a little problem with my key card.
Prós: Location and price.
Contras: The room smelled like smoke. It was a non-smoking room.
Contras: no 'free wi-fi, no microwave, no refrig, the bath towels are paper thin and wouldn't wrap around a child let alone an adult. no wash clothes. no blow dryer. no coffee pot:-( and when we arrived couldn't check in early AND..no restroom available
Prós: Great desk service.
Prós: The location was very convenient.
Contras: They don't provide any breakfast besides coffee.
Prós: Room was clean, quiet, one door opens out into a very pleasant courtyard. Good parking
Contras: Breakfast - only coffee and highly sugared danish pastries.
Contras: Boss is Chinese, working with bad attitude to Chinese.
Prós: The most beautiful landscaping..
Contras: Bathrooms need another upgrade
Prós: Very Serene grounds lots of shade
Prós: Lovely location close to Westfields Nall, Racetrack and quick links to freeways. Close to vicinity where we wanted to be. Grounds are well kept and lush! The beds were very comfortable and the room temperature was perfect for the hot temps.
Contras: The Inn is older, but can seriously to with a carpet overhall... our bare feet were blackened and we had to wear shoes in the room after discovering that!
Prós: Fruit and pool and water cooler in lobby. Patio and big window.
Contras: No 2nd lock on door. Door seems flimsy
Prós: the park-like grounds
Contras: Ant swarms in bathroom, bedroom, balcony. Silverfish in tub Air conditioning completely inadequate pool cloudy
Prós: The air conditioner didn't work but was insisted by maintenance give it time. At 12 mid nite room was hotter then outside. Calling front desk again and upon inspection, they determined conditioner...
Contras: The room and everything in it
Prós: The grounds Our maid was excellent
Contras: Tv choices, more power outlets, refine repairs
Prós: I like the settings. How the rooms has a back door which you can walk out into a park like courtyard which leads to the pool. I like the spacious parking lot with all the trees. The location is great very convenient to where I'm going for the weekend.
Contras: Very very outdated room. In need of a makeover. Tv was very old and small hidden inside a very old outdated closet. The fridge was auper old and wobbly but still functioning at least. We found two small dead coach roaches. Very noisy.
Prós: I love the landscaping, all the trees and plants on property give it pleasant feeling that I haven't felt staying at anyother hotel or motel.
Contras: The rooms are cool, relaxing, 'vintage.' I've stayed at this motel before. this is the first time I've had fleas in the room. The day we checked out I saw a cat or small dog's do do under the bed along the gold board that runs around the whole bed.
Prós: We stayed a week and a half because of work being done on our house. Also my husband was ill and we needed a good bed, and a comfortable chair for sitting. So here are the the pros for this property: ...
Contras: The TV wasn't great. But we learned to like the channel with the old game shows. We ended up using the hotspots on our phones to run the wi-fi as their free wi-fi is not secure and is also slow. ...
Prós: Can't think of anything....
Contras: The room that we were in had a strange odor to it. More stale than fresh smelling. Reservation accommodations were non-existent. Room rate was too high for the service we recieved. On top of all ...
Prós: breakfast was generic... room was very small and crowded...noisy outside....
Contras: the quality of the room...furniture was old...didn't have reading lamps...bed badly situated...
Prós: Comfortable bed. Great a/c
Contras: - no ice machine!! No ice trays! - $25 dog fee sucks - 'dog area' sucks, it's all dirt pavement and weird pavement which dogs cannot walk on. - the tar pavement gets too hot in the summer and my dog couldn't walk, her paws were burning. - awful tv
Prós: The clerk was by herself, but she worked really hard to help us.
Contras: The air conditioning was not blowing cold air, and it was SUPER MUGGY AND HOT in the room! It was appx 95-100F that day, so the room was miserable. Also, the toilet was clogged and had a crap stain at the bottom of it (gross!).
Prós: I liked the kitchen
Contras: I didn't like the towel exchange system. You have to take your towels to the front desk and exchange them.
Prós: I loved the kitchenette, including a full size refrigerator and a two burner stove and the microwave I also like the quiet and the fact that I can open my curtain on the third floor and no one can see...
Contras: Am liking every minute of it.
Prós: Room was clean comfortable and inviting.
Contras: Several guests smoked outside the entrance. There are packagesd snacks out in the morning but nothing I would term 'breakfast'. Even without breakfast, I would go back.
Prós: Beds were comfortable, good pillows. We loved the area around the hotel. Lots of restaurants. Cute and well maintained little town. Staff was helpful in reseting keys when we needed to.
Contras: Our key wouldn't work most of the time. Had to keep going to front desk. Once there wasn't anybody at the desk for about 5 min. Tried to use the cart to take bags to room (they only had one ...
Prós: Nice room bed was really comfortable and the price was right.
Contras: 1. Signed a paper for $250 dollar changes if I smoked in a none smoking room of #223 but when we walked into the room #223, room already have strong smell of cigarette. What?? use that signed ...
Prós: Nothing! I was very disappointed with the condition of the room. First they issued us a room that was being repaired (construction on the windows) so we had to walk back to the front desk. Then the ...
Contras: Everything! I was very disappointed with the condition of the room. First they issued us a room that was being repaired (construction on the windows) so we had to walk back to the front desk. Then the...