Hotéis em Anchorage

Room was not clean, too much noise from adjoining room.

I was completely offended when the staff photocopied my driver's license and also took my credit card. I was told they do that (photo copy a driver's license) because of some of the actions that have taken place so they need to have this in case something happens - it creeped me out and made me wonder if I should even stay there in the first place! Are the clients so sketchy that everyone is a suspect? They claimed all hotels do that (copy the driver's license) they just don't tell you - I don't believe it - I hadn't had that happen before - I won't stay there again. The rooms were fine - this action is not!

I booked my room on hotel.com so I paid $57 a night. Stayed in room 1504. For whatever reason I was upgraded to their top floor with a kitchenette, two queen sized beds, and a view of the mountains and water. (I booked a regular 1 queen bed room). The restaurant was really good but very pricey! The restaurant staff is so nice and super great. Food and drinks were tasty! I had the shuttle pick me up from the airport at 3:30am- takes about 20-30 mins for them to get there. They said the reason for the wait is that they were warming the van up (it was warm). The guy driving the van was extremely nice he even offered to make a breakfast run for me! If you're driving parking is easy and right out front of the building. Very close to downtown - if it weren't freezing we could have walked about 3-5 blocks to get to downtown! I would probably stay here again just because I like to travel cheap and this is the cheapest 3 star hotel in Anchorage. I am staying here again in April, will right another review! It wasn't the cleanest....the fridge had visible dirt in it. There were random brown splatters on the walls and ceiling. Hair in the bathroom (every where). Toilet and towels were about the only thing that was really clean in the bathroom. I will note the bedding was clean and smelled fresh! There is wonderful looking wallpaper on the walls and in the far corner (next to the bed I did not use) the entire corner of the wall is loose and you can lift it away from the studs in the wall. Every day I was there my key would not work (4 nights). It's kind of a pain to go from the 15th floor to get a new key. They blamed it on us because cell phones deactivate them however my boyfriend had it in his wallet the entire time. I had tried calling the night before my stay ended to see what time the shuttle left in the morning and no one would answer the front desk phone from 10pm-11pm. You can hear everything through the walls. Everything your neighbors do can be heard. Luckily we only had "neighbors" 2 of our 4 nights.

Front office desk staff was fairly good. Close proximity to airport (~5 miles). Decent view from our 11th floor window. The carpet in the halls were quite stained, our AC in the room did not cool. The bathroom vent fan did work at all. There was a tube of caulk left on the floor. There were several things that were not clean including the bathroom counter and trim, and bathroom vent. The TV remote for the old tube-type TV did not work and the battery cover was just taped on. The staff did bring us a fan to cool off the room. That helped the temperature some, but largely the reason for running the AC unit was for cover noise so we wouldn't hear other rooms or outside noise as well as being able to close the blinds to make it darker so we could get to sleep early for our 2:30AM wake-up time for our flight.

location to airport

excellent view could not sleep due tp bed bugs

Their suggestion of another hotel They refused to check me in. Angel, the woman processing my check-in could not find my reservation. She was rude and inhospitable. I will never go back.

I like inlet towers for the value Shower drain very slow to drain. Toilet awkward location behind bathroom door. Old facilities. Hair on couch. Dirty baseboards. Poor air circulation.

Not much the lobby was deceptivly clean and well built then going up stairs total opposite Room was broken in so many ways yellow stains in tub back splash broken like it had been punched base board not even attached to wall in most places entry door was loose which makes security an issue quick easy repairs unless maintenece is completely incompotent just about every applience out dated and worn down i could repair all damages in about 2 hrs not very happy and was looking for a month or more stay just doing trial run wont stay again and will not let any friends stay there.

Housekeepers were good. The internet was "down" for three of our four days there and they didn't seem to care about fixing it. Seemed to be a little irritated that I would ask when it was going to be fixed. The swimming pool and hot tub were out of order for 2.5 of our four day stay and again they couldn't tell me when it would be functional and didn't seem to care. We were there with a grandson and the swimming was one of the main reasons we selected this motel. The front desk people were nice but were young and not very experienced or helpful. I believe there is a management problem and generally a lack of customer service. The price also was too high as compared to other area motels.

Room was clean and nice. Didn't have hot water all weekend. Front desk made excuses as to why there was no hot water. Not the front desks fault for no hot water but didn't bother to try and make the situation any better either.

Was locked out of my room with my 6 yr old in the hallway for over an hour .. Key cards had to be redone twice a day .. it got really aggravating after 5 days ..

Bed & linens were very nice & comfortable. We appreciated they let us check in early after a long drive from the cruise ship in Whittier. Room was nicely decorated & everything worked fine. Location not the best. Walking by the BMW dealer towards the restaurant, a sales lady came out & told us to be careful - it was not a good part of town (crime)? Overall we thought it was too much $$ per night for 3 nights. No deals. The institutional toilet was a surprise, since the other amenities in our room were nice. Very loud noise when flushing. The restaurant staff - slow, maybe overwhelmed (understaffed) and incorrect' additions' on the breakfast bill. Sky high prices, too.

Location Charged for parking and no room for parking staff did not communicate where to park. Heater would make large banging sound. Neighbors were loud.

This guest did not leave comments about this hotel.

Location The building smelled, needs a desperate renovation, bathroom was small, had to ask for soap every day, trash bags were not provided.

The room is good and there is no infestation like other cheap anchorage downtown hotels. The staff is super rude and they should be fired. The price is not a good deal for just one night if you pay over $60/night your getting ripped off. The internet is super slow I got a fast internet speeds from a 3g connection on my cell phone. The breakfast is cold and nothing is cooked. Pretty lame hotel that doesn't offer good amenities. Would suggest getting a room at a different hotel that has a better staff,good breakfast, and fast internet.