Hotéis em Anchorage

The location was wonderful.

Both times we stayed there, about a week apart, we were given rooms right next to the elevators which ran all night long.

The hotel was nice overall and the front staff was very friendly and efficient. The hotel seemed very clean and I was always acknowledged by the hotel staff. The hotel restaurant was very good and has amazing views. I did not encounter any problems while I was there.

I thought the hotel was in desperate need of a refresh or update. The rooms and the entire hotel seemed a bit dated. I stayed on the Captains Deck and the rooms were a bit small and did not impress. The sink did not drain properly. The most disappointing part of the trip was the breakfast which was never more than like warm at best. It come from the kitchen which is far away. The breakfast had 3 warm choices and one was always potatoes that were recycled from the night before. Not sure if I would spend that kind of money to stay at that hotel again.

Close to the airport, shuttle driver excellent.

Room had no air condition, in fact the heat was turned on and the room temp was close to 90. no thermostat to turn the heat off. Had to argue with desk clerk to get another room even though there were only 10-15 guest. Musty smell, outdated and dirty.

-Roomy

-Wi fi was down - No business center even tho advertised as amenities - No hot water for a few hours

Good location. Spacious room. Comfortable beds. Nice market nearby. Walkable to city center and parks/trails.

Close enough to everything that you could walk. Large parking lot. Big room. Hotel itself is a bit dated and could use a makeover. Friendly staff.

Rooms smelled a little musty.

Location is great for shopping and downtown restaurants.

Bath was in need of updating. Very limited parking lot. First floor check-in area was cramped, cluttered and needed updating.

The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time).

I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in the room...so cheap that two of them were cracked and unusable before I even got them out of the plastic wrapper. I also expected parking to be included; instead, it was an extra 12 bucks. That's not awful, but for $100 a night you should be able to toss in parking.

I'm an incredibly high strung guy who demands a lot of myself, so I always know when I travel Alaska that I need to be more present to the amazing geography and lower my standards on the room I'll barely spend any time in while enjoying the outdoors. I travel to Anchorage one a quarter and have noticed that the Starvrating system isn't quite the same as the lower 48 states. With that said I was incredibly impressed with this hotel for its masterful balance of Alaska heritage (complete with animals) and modern hotel amenities. No need to lower any standards, but rather super clean rooms with modern furnishings and space efficient room layout. Staff was chipper, helpful, and really jovial.

Nothing notable... However, I had an odd experience. I hydrate a lot on trips and typically go through a gallon a day. One night I ran out of water and I searched the hotel for bottled water, but there were zero options. Every single vending machine in the hotel was stocked full of soda and multiple brands of energy drinks. I ended up driving to a nearby gas station for some H2o. Not a big deal...

accomodations

room to hot and front desk wouldn't provide a copy of receipt upon check out.

Was really disappointed with our stay. Had to pay for parking, was issued a parking pass but wasn't guaranteed a parking spot. the staff was rude and not helpful at all. The floors were dirty enough to turn my feet black. We stayed for two nights and didn't have room service. I went to front deck and the guy said the only clean the room if you stay for a week. So I could only get clean towles if I went and got them from the front desk. Had high hopes but was won't be staying here again.

Good location. Comfortable. Although they tried to charge me twice which was very inconvenient because I'm still waiting on my refund to get back into my account.

They had inexperienced front desk workers but issue was taken care of

The room was filthy! We asked for an extra pillow and they were "out" the whole time we were there. If you want extra towels, you have to bring your dirty towels to the front desk and IF they have any they might let you have one. The kitchenette is not stocked with anything, but you can ask for some stuff...good luck getting any. I would not recommend this place.

When I checked in the lady was rude and unprofessional

It was cheap.

No breakfast, very slow wifi, elevators antiquated, rooms small and not comfortable.

Location

Charged for parking and no room for parking staff did not communicate where to park. Heater would make large banging sound. Neighbors were loud.

New decor. Wonderful staff, especially the short-order breakfast cook.

Would have liked to see the edges of the carpet in the hallways cleaned. Did mention this, and they were going to address it.

Embassy Suites is one of my favorite hotels, and the Anchorage location is no exception. The rooms are clean and quiet. The shuttle was a lifesaver. The fitness room was excellent, as was the pool. On this trip we really relied on the laundry facilities and were pleased there were enough washers/dryers so there wasn't a wait to use them or it was very little. Since we traveled in the summer, we also relied on the blackout shades. It was a phenominal experience!

Location, cleanliness

The cafe staff were really nice but something was wrong with the food there.

Location, Cleanliness and Facilities

Air conditioning was not working and I was asked to open windows and sleep. After multiple calls they sent me a fan. They told me they will fix it next day and it is the same problem. They made me move next day to a different room. I was on vacation and expected little more from Marriot

Beautiful modern design, the set up of the room was very efficient

The room wasn't entirely perfect. We were missing sofa bed cushions and a coffee maker. Otherwise, it was great!

Clean environment. Free breakfast. Calm location.

There were no locks for the toilet or the bathroom. Apparently this is the case in all rooms (!). We stayed in a 2-bed room with other family members including children. No locks don't make sense at all. I'd not pick this hotel again just for this reason if I'm going with family again.

Convenient location. Clean room. Pretty good wifi which is not the usual for Alaska . Bed was comfortable.

Very thin walls. Drapes wouldn't close all the way because the a/c was in the way so light was pouring in all night. Had to sleep with a pillow over my head.

It was nicely decorated as updated and very clean.

The heater/ac unit I my room ran constantly wich was ok kind of sounded like a fan but it would squeak/ chirp every so often and I had to turn music on to drowned it out. And I should just travel with my own pillows but I really hate hotel pillows that are so fluffy and soft. But it's a nice hotel and I'd stay there again.

Cozy. Old style.

Noise of heater. Sounds like pounding on the windows,,Noise of heater. Sounds like pounding on the windows,

The young lady that checked us in was very good at her job but she had a lot to do.

Only one person at the front desk. We waited 20 minutes to check in, people behind us waited a lot longer.

the beds

the remodel

Breakfast included. Friendly staff. Water dispenser at lobby

Small pool

Breakfast was not included and this was not communicated well at the time of booking.

Great location to everything and a good pub attached to it

Bathrooms need work

The staff was really great!

Dirty, dangerous location.

Kids really enjoyed the pool and Delaney park in the backyard!

They did not clear our room or make the beds. The wifi did not work in our room. It also did not work in the lobby.

The bath room design is a plus, since they put the water sink and shower room separately so people can do those things at the same time

The hotel associates lacked customer service! The breakfast lines were horrible, and also bad hostess service. *also they need conditioner(shampoo). I would never stay there again.

good location to airport

Clean quiet

Crack queen

My husband really enjoyed the breakfast! Everything was clean.

Overpriced for the accommodations! No exhaust fan in bathroom!

The breakfast and coffee were great.

The thin walls, rumbling cars, and aggressive hotel guests with laundry problems.

The suites were very comfortable. The pool and spa were nice and breakfast was great!

The pool deck is extremely slippery. Both of my children slipped and fell several times.

Modern, clean room. Quiet. Friendly staff.

Not a big deal but room AC pump was quite loud. We were not aware this is a pet friendly hotel. I love pets, but was not happy to unexpectedly bump into a pit bull that growled, snapped, barked and lunged at my 6-year daughter from less than 1 foot away.

Very helpful staff, convenient and timely shuttle service, much nicer than the Hilton downtown, and half the price

The lady that checked me in was sweet and the bellmen that helped me in and out were spectacular

The room was very tiny! The bathroom was even smaller! There was no ice machine nearby. When I ordered dinner, they were missing particulars from the order but did not tell me that when I ordersd

Pool

A great little hotel, perfect for my needs when I go to Anchorage. One bedroom suites with full kitchen near downtown. And free cookies too!

No.

The hotel is very well located if you plan on taking the Alaskan Railroad. It is also a short walk to any downtown activities such as museums and places to eat.

Just as the location of the hotel is a strength it is also its weakness, in that train noise can be disruptive. There is no a/c so on warmer nights windows have to stay open which lets in the sound of trains. They do provide ear plugs at the front desk.

The staff was very helpful. We are Gold members and since the Lounge is now closed on the weekend, we were given a voucher for a free continental breakfast in their restaurant. We were given late checkout, which we needed because we had a late flight from Anchorage.

We didn't like that the Lounge was closed on the weekend. It was also a little pricey. They don't have a shuttle from the airport, although it seemed that many other hotels did.

The staff was particularly helpful in getting dinner reservations and if you need it ask at the front desk to borrow an umbrella.

They are too cheap to provide phone service that works in the room. I tried calling the front desk, but still could not make a local call.

It was hard to locate, better signage would be nice.

Facility is fairly new. Room was comfortable. Very good breakfast. The room was clean. The hallway a little less so.

We had to travel quite a distance to the room.

Friendly staff willing to help.

There could be more seating for b/f;when there's a group it's a tight fit!

Has microwave and refrigerator and lovely mural on the wall in the room. Staff was friendly and helpful. Located downtown.

There wasn't air conditioning in the rooms and it did get a little warm even at the end of May.

Unfriendly staff! Poor facility's! Way overpriced, but hey it's Alaska!

Nothing.

They are expensive. Don't treat the quest well. Lie. And have terrible unclean rooms and terrible breakfast.