Hotéis em Anchorage

Prós: Location and what a classy time capsule this place is.

Contras: We wish the whales tale bistro was open for lunch too.

Prós: Nothing

Contras: Loud, noisy mechanical systems. Bored, unhelpful staff.

Prós: Do to low amount of people we got a upgrade on the room. I was in town early an the staff was amazing. Letting us check in early giving us a amazing view of the mountains. Made sure all of our questions where answered. Over all this is the best place I have staked in a long long time. If for any reason you have to be here or really are lucky enough to be in Alaska this is the place to stay.

Contras: Parking

Prós: The bed was comfy.

Contras: The amenities seems small and the decor needs an update. The staff was very accommodating and polite. The fitness center was well equipped

Prós: People

Contras: Nope

Prós: The staff were amazing!

Prós: Alaska Business Hotel

Contras: TV was very small :)

Prós: This hotel has a timeless class and is totally all you need.

Contras: No

Prós: Elevators were super fast!!!

Contras: Finding our way to the pool was difficult. Entering thru gender specific rooms was kind of weird.

Prós: The size of the room. The views from the 16th floor corner room. And the hotel's many amenities.

Contras: They could stand to put a softer facial tissue brand in the rooms. The current brand is about as sift as notebook paper!

Prós: Hotel staff

Contras: it being a place for people being quarantined for hundreds of workers

Contras: Pricing is to much for what rooms you get.

Prós: The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time).

Contras: I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in the room...so cheap that two of them were cracked and unusable before I even got them out of the plastic wrapper. I also expected parking to be included; instead, it was an extra 12 bucks. That's not awful, but for $100 a night you should be able to toss in parking.

Prós: Staff were very friendly and accommodating. Rooms were very comfortable. I would stay there again.

Contras: The restaurant was terrible. Food was mediocre at best. The waiters and waitresses were good.

Prós: Professional

Contras: Shower water would be scalding hot at intervals

Prós: Location

Contras: Staff was rude and unprofessional, not to us but witnessed towards another guest. Hotel is old, outdated and needs a major remodel.

Prós: The staff at the front desk was very friendly. They just smiled and welcomed us back when we were in and out all night with a big group of friends who also had rooms.

Prós: Location is great for shopping and downtown restaurants.

Contras: Bath was in need of updating. Very limited parking lot. First floor check-in area was cramped, cluttered and needed updating.

Prós: Location, accessibility, value for price, helpful staff, clean and comfortable rooms

Contras: False fire alarm later announced as a drill at 5:30 am.

Prós: Being downtown was convenient. I regret getting an upgrade from the 3rd floor to the 12th because I ended up with an uncomfortable bed that sagged so much it felt indented.

Contras: Having to pay for parking sucked. And my bed was so indented that I could not get comfortable. The pillows are too thick too.

Prós: This was the most worst hotel experience I have ever had the pool and hot tub were disgusting breakfast was supposed to be included and I paid 50$ for it. There were bloody used bandaid in the pool area along with dirt grime and trash. The bathtub didnt even ever fill up with hot water we didnt have a menu in our room for room service. It was all and all the worst hotel experience I ever had i paid 216$ for a one night stay in a filthy hotel with a shitty view I never will be coming back to this hotel!!!

Contras: It was filthy and I want my money back

Prós: Location, style, convenience

Contras: Housekeeping knocking on our door at 8am on a Saturday morning and asking when we would be checking out!!! We will check out at check out time!! Don’t wake us!!

Prós: Breakfast was okay. Location was quite good. Bar hours were below expectation.

Prós: The location was great - within easy walking distance of everything downtown.

Contras: I had a problem minimal or no hit water for the majority of my four night stay. I brought this to the attention of the front desk three times and never really got satisfaction nor an apology. No hot water summers really not acceptable.

Prós: The staff was friendly and assisted well

Contras: The air conditioning is too noisy. Difficult sleeping. Coffee machine does not work. Empty tissue box.

Prós: Location is good. Front desk staff friendly.

Contras: As a diamond member I would expect late check out at 2pm or later irrespective of how full the hotel is. The elevators looked like the belonged in a war movie - ceiling panels broken and falling down. Generally the hotel was in bad condition. Not what one would expect for $400 per night. Can’t quite understand why it is okay to maintain a property just because it is used by the masses for 3 months a year.

Prós: Breakfast was delicious, location was great

Contras: The shower had little to no pressure and was extremely hot.

Prós: Pillows were amazing, great location, room was clean, nice big tv

Contras: For the price that was paid the hotel fell below the standard I am used to for a less price, had to change room due to giving a different room to booked, arrived to our room after a massive day and the room was forgotton to be cleaned and ho help from reception just a sorry, was not offered any towles etc and had to ask for them, then we went to krder room service 15 min befor the kitchen closed and was told sorry we have already closed the kitchen, breakfast buffet was very minimal with 4 hot dishes but one was empth the entire time, you could get eggs cooked, had a good selection of pasterys and the staff were great. I understand hotels miss the mark every now and then but to miss the mark on several items for the price paid is a bit hard to take.

Prós: The view we had from our room.

Contras: Smells like wet dog in the elevator and some hallways. Didn't have free breakfast which is almost standard everywhere Didn't have a mini fridge in the room. That was very inconvenient

Prós: Location! The Hot Tub has been repaired (no more plants) for those wondering.

Contras: Out dated trendy furnishings. Often smelled like cigarettes. Recommend the Hotel Captain Cook for your money especially if you are celebrating the holidays!

Prós: The location, and amenities were nice.

Contras: The room was advertised as delays but was quite mundane and the view was lack luster.

Prós: Location

Contras: Small room, old, A/C didn't work, needed some cleaning

Contras: WiFi was not working the entire 5 days I was there. Had to switch rooms because door wouldn’t lock and TV wouldn’t work. Once I switched rooms the bathroom light went out on my second day there. I asked 3 times for someone to fix it to no avail. Had to shower in total darkness the rest of the trip. Breakfast was same everyday and over cooked eggs were not good!

Contras: Rooms and facilities are not as clean to a 3 star hotel!

Prós: Service kind and efficient. Perfect location... right in the thick of tourist area and right up from the train station, but we did have trouble finding a cab driver who would take us up (too close!) I think their shuttle will pick you up from there. Breakfast was great, though I'd get there on the early end, as the food tends to get cool and chewy later in the morning.

Contras: The building itself is kind of beat-beat up... carpets with holes and stains, the hall light outside our room flickered the entire time.

Prós: The person who checked me in was nice

Contras: There was garbage, used tissues and rat feces under the headboard under the bed. Bad WiFi I was told that I had to go to dining room to FaceTime a sick family member even though I wanted privacy. Call disconnected every minute. Also no breakfast advertised so I spent 12 for overpriced food.

Prós: The location was good.

Contras: I initially booked this spot because it had a pool. Upon arrival I learned that it was closed due to the earthquake. I feel like that should be noted on your website! We checked in, went to our room, and only one bed had a blanket. We went out around 5 at which point I asked the front desk to send a blanket up. When I got back at 10pm, still no blanket. Called the front desk, they said it’d be up in 10 minutes. 20 minutes later, I call the front desk, they say they’ve been busy and that they are the only person working right now. I’m pretty tired, I have two young children that I’m traveling with, so I ask if there’s anything I can do (meet them at the desk, laundry room, something useful). They say no, it’ll be up in 10. STILL, 10 minutes later nothing, so I go down, they run with me to the laundry room, no clean blankets. Nothing. At this point it’s after 11pm. They say they’ll have to grab one from an empty room. Which they do about 15 minutes later. Blanket procured. But I feel like it was just one of those times where one thing after another kept falling through. The guy offered to give us complimentary breakfast tickets, which was nice, but he never sent them to our room, so I asked the front desk the next morning, and the attendant was very short and rude about the whole thing. It all just seemed really ridiculous. How hard is it to just be nice and understanding to a patron?! So no, I’d have a hard time recommending your hotel to anyone! Beds were uncomfortable, one just had a top sheet instead of a fitted sheet. I just feel like you could do a lot better, and I hope you want to.

Contras: elevator was out of order, ice coated parking lot, overcharged us.

Prós: The beds were comfortable and the staff really nice.

Contras: The facilities are really old and they don’t really take care of it. I would recommend to look for another hotel. We only stay here because we got to the hotel at 11pm just to spend the night.

Prós: Location

Contras: No ice machines worked,often no staff at reception so ANYONE could walk in,no breakfast one morning because someone had the day off,some lovely staff some not so much ,well past its heyday.

Prós: How they work with me. Good rooms. Reliable place to stay.

Contras: I liked everything. They are good people. They always work with me.

Prós: I could see the Iditarod race out the window which is why I booked this hotel. Seeing that was fantastic and the room was perfectly located. We went outside for the start of the race but watched the last few from our room where we could get nice photos and video.

Contras: The staff wrote down our need for a wake up call on a board that hangs on the wall for the morning staff. The morning staff person actually told us that he didn't call us because "his guys hadn't also put a note into the computer" for him to look at the wake up call list! The morning of the Iditarod Ceremonial run! We barely woke up in time because we had 3 hours jet lag and a grueling trip to get to Anchorage from Dallas. I showed the gentleman my $11:00 receipt for breakfast because we were unable to take advantage of the breakfast included and I took a screenshot of the list hanging on the wall with our names and room number on it. We requested a refund for breakfast and he said he would take care of this on Monday but as far as I can tell, nothing has been done. The night before, when we were exhausted, the evening staff had great difficulty giving us the street address of a local restaurant that serves late dinner. Luckily we were able to get that information finally and it was a good restaurant. The first fellow I spoke with was very nice and tried to help us but we didn't see him again. Not checking the wake up call list on a day that important is pretty bad.

Prós: They were very understanding and gave me a refund.

Contras: The room wasn't clean. The air conditioning didn't work and the windows had no screens.

Contras: In part, its the same old dump Howard Johnsons was. But staff is nice and the breakfast was great.