Avaliações recentes
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10,0
Prós: Easy pickup, drive off, and drop off.
Contras: The car’s inside wasn’t as clean as it could be. The windshield was very smudged on the inside.avaliação de
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10,0
Prós: Pick up and drop off was painless and easy. The Alamo counter is shared with National and Enterprise. Everybody was friendly and helpful.
Contras: Car was outstanding, clean and practically new. Overall experience was great!avaliação de
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7,2
Prós: staff friendly, located on site at airport so easy drop off and pickup.
Contras: car smelled smokeyavaliação de
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10,0
Prós: The staff was very friendly and helpful. I was on my way quickly, which I really appreciate.
Contras: Could think of nothing else.avaliação de
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9,6
Contras: Drop off at SFO was complicated for someone to pick me up after drop off.
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2,0
Contras: Trip. Nacelles due to global pandemic. I still got charged.
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5,2
Prós: The staff in Missouri was very helpful, apologetic and willing to work with me to get into another car. Review for him is great! Overall, it being booked only an hour before, I was happy to get into anything so my review is only to highlight some things. I'd use your company again for the speediness and rate alone.
Contras: The cleanliness. And the maintenance. CLEANLINESS: The car was pretty dirty inside. It still smelled heavily of cigarettes, had about 5-6 cigarette burn holes in various seats, ceiling and roof, and there was just general dirt and dust in there. Lots of stains. Probably the filthiest interior of a rental I've ever been in. Again, the staff was extremely apologetic and seems like he was ready for me to ask for him to fix it, but I was happy to have something in a short notice. I told him don't worry about it, just please mark it on the pre-drive damage sheet (which showed the exterior damage, many decent size dents) so I wouldn't be charged. He obliged. MAINTENANCE: The maintenance lights showed it was way overdue for service. Warning comes on as soon as you start the car that reads, "Service Required (-4678mi, -9days)". The car only has 44,668 miles so I was surprised at how beat up it felt mechanically. Overall, the car ran fine, got good gas mileage and was reasonably comfortable for my needs and timeframe. Other customers likely would've had an argument to make.avaliação de
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10,0
Prós: Lydia was super. It was easy-in and easy-out. Drop off was also quick and easy.
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10,0
Drop off a breeze!
Prós: Signs make drop off so easy, walked in turned in keys and done! Fastest drop-off ever.
Contras: Nothing, went perfectlyavaliação de
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10,0
Prós: Easy, quick, and intelligent.
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10,0
Prós: Very easy return of the vehicle and super friendly staff!
Contras: N/Aavaliação de
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9,2
No issues.
Prós: Friendly staff.avaliação de
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5,2
Toyota Sequoia
Prós: I liked that it was able to fit everybody comfortably & there was enough room for our luggage.
Contras: The seat was so uncomfortable that my back, legs, and neck are so stiff. There should've been an opportunity to check the vehicle out first to make sure that it would be a fit for the drive.avaliação de
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9,2
So fast and easy!
Prós: Picked up the car in less than 5 minutes, got upgraded and car was super clean and so comfortable.
Contras: Couldn’t use a debit card. Hard to understand when holds can be placed on credit AND debit.avaliação de
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10,0
Prós: When I arrived I was definitely ready to be home. They got me in and out very quickly and it took just a few minutes to get me on my way home after a long day of travel.
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10,0
Upgrade
Prós: Enjoyed the upgrade to a very nice car!avaliação de
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10,0
Prós: Easiest car return ever!
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10,0
Going the extra mile!
Prós: The first car I was assigned to was a Jeep Compass, which was great, but the car chargers for my phone wouldn't work. When I returned to the counter, the agent had been kind enough save an item I had left there and had called me to let me know I had left it. After returning my forgotten item, they reassigned me to a Dodge Charger, which was amazing to drive for the 2 days I had it reserved! Thank you Alamo!avaliação de
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5,2
Not happy
Prós: Fast service at desk
Contras: not Car I reserved put me in suv bad gas mileageavaliação de
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9,6
Free Upgrade
Prós: Liked how easy it was to make the transaction, also that they waited on me to arrive, although my flight was delayed over 2 hours and it was past their normal time to close. meant a lot!
Contras: that I had to return the vehicleavaliação de
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10,0
Kayak saved us money
Prós: We spent weeks planning our vacation. We flew into Missouri and rented a car to drive across the state from Springfield to St Louis. After checking all the car rental sites and getting several quotes we went to Kayak and the same car was cheaper on their site. Alamo, offered the same cars as everyone else, but Kayak got us a better deal.
Contras: I'm not real fond of the Jeep Patriot we rented. It's a good vehicle, but in my mind it was always one of the ugliest cars in the parking lot.avaliação de
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8,0
Prós: They gave us a minivan which was really nice. Quick in-and-out at both locations.
Contras: The drop-off location wasn't in the airport.avaliação de
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10,0
Great servic, good prices.
Prós: Excellent car, clean, good gas mage. Service and check on and out were fast and friendly.avaliação de
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10,0
real easy
Prós: easy to do business withavaliação de
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10,0
Branson NO
Prós: Expedited counter and retutn.
Contras: Given a minivan instead of econmomy car.avaliação de
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8,4
Prós: The car, agent were great.
Contras: It's not Alamo's fault. The springfield airport has the poorest setup for customers cars. It's 3-400 feet out in the open to get your car. There was a hard rain that evening and customers were getting soaked getting their cars. I fly into many airports and Springfield has the worst set up I have ever had to deal with.avaliação de
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10,0
Pefect
Prós: Good price, very clean vehicle, efficient staff!avaliação de
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10,0
Everything was perfect!
Prós: We loved the service with a smile. Liked being able to drop off in a different location from where we picked the car up. Super easy to pick up and drop off.avaliação de
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10,0
Prós: Ford Escape unlimited miles for 2 days was $30. The Escape had all the bells and whistles and less than 1,000 miles on it when I picked it up. It got about 24mpg over 740 miles of driving.
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10,0
Better Signage Needed
Contras: You need to have better signage at the rental counter. We couldn't find the counter because there was a huge Enterprise sign, and a tiny (practically hidden by the height of the counter) Alamo sign.avaliação de
