Avaliações recentes
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10,0
Contras: Comfort and great looking car
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2,0
Reserved a car that wasn't there!
Contras: Made a reservation, got there and they had no cars! Idk what the point of the reservation is if they aren't going to honor it when you get there? They lease out cars when they don't have enough. I don't understand how a computer can't keep track of inventory like that? Get it together enterprise! Also they are still trying to bill me for the insurance because that's three a 3rd party, leaving me to work that out myself.
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7,2
Noisy
Prós: Clean vehicle, pleasant and efficient staff. Easy after hourd drop.
Contras: Extremely noisy on the highway - maybe the tires or the drive train? Loud enough that it was difficult to hear phone conversation. It drove fine and got reasonable mileage. I had a five hour drive reach way and ended up with a headache both times. Also, there was no ice scraper.
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2,0
Maintenance Required
Contras: Maintenance Required Message came on. Dropped the car off. Only call received was to tell me I'd only be billed for time I had the car. No apology, no offer of getting me a replacement.
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2,0
Contras: Car wasn't fully cleaned when we arrived, full of scratches, a few dents. She gave us 10% off for that. Had to clean the windows before we left. Two hours into our trip on the turnpike, the front shield beneath the front bumper fell down! Took almost 20 hours, numerous phone calls and me finally screaming on the phone to get help.
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5,2
Contras: Only one rental car person on site and line was long to rent car. The car I received had not been washed or cleaned on the inside before receiving it.
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8,8
West Lawn office is outstanding
Prós: They are always friendly, they give discounts without me asking, and this time the young lady offered to keep me inside the office after closing so I wouldn't freeze waiting for my ride. Thank you!
Contras: Getting the tank half full and needing to figure out how many gallons it takes....overpaid on fuel
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10,0
Contras: Comfort and great looking car
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8,8
West Lawn office is outstanding
Prós: They are always friendly, they give discounts without me asking, and this time the young lady offered to keep me inside the office after closing so I wouldn't freeze waiting for my ride. Thank you!
Contras: Getting the tank half full and needing to figure out how many gallons it takes....overpaid on fuel
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2,0
Reserved a car that wasn't there!
Contras: Made a reservation, got there and they had no cars! Idk what the point of the reservation is if they aren't going to honor it when you get there? They lease out cars when they don't have enough. I don't understand how a computer can't keep track of inventory like that? Get it together enterprise! Also they are still trying to bill me for the insurance because that's three a 3rd party, leaving me to work that out myself.
avaliação de
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2,0
Maintenance Required
Contras: Maintenance Required Message came on. Dropped the car off. Only call received was to tell me I'd only be billed for time I had the car. No apology, no offer of getting me a replacement.
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2,0
Contras: Car wasn't fully cleaned when we arrived, full of scratches, a few dents. She gave us 10% off for that. Had to clean the windows before we left. Two hours into our trip on the turnpike, the front shield beneath the front bumper fell down! Took almost 20 hours, numerous phone calls and me finally screaming on the phone to get help.
avaliação de
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5,2
Contras: Only one rental car person on site and line was long to rent car. The car I received had not been washed or cleaned on the inside before receiving it.
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