Avaliações recentes
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10,0
Prós: Staff onsite was super friendly at the 30 Halawai location
Contras: Little confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my way
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10,0
Prós: Staff was exceptionally friendly and helpful
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10,0
Prós: Very helpful and friendly staff!
Contras: The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.
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6,8
Prós: The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.
Contras: Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.
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8,0
Prós: We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.
Contras: I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.
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9,6
Prós: Pickup at ship pier or a ride to pier would provide better customer service
Contras: No transportation
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6,0
Prós: Nice vehicle
Contras: Customer service was nice but slow. I rented a premium vehicle (convertible Chevy Corvette) that was still dirty and poorly maintained.
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3,6
We booked on line when we pick car up they double the money
Prós: Car was fine paid twice as much
Contras: Had to pay an additional $110 per day over agreement pnline
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8,4
Overall, a good experience
Prós: The people at Enterprise are always great to work with, which is why I always try to rent from them. The location was easy to get to and it was an easy process.
Contras: It was a little pricier than I would have liked.
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10,0
Easy and efficient
Prós: The pickup as well as drop was extremely easy. We were picked up from Hotel in a Mustang convertible which was quite a nice surprise. The staff made the rental transaction very easy and simple. Drop off was painless and they deposited back to the hotel.
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8,0
Prós: Easy
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8,0
Window
Prós: We had to clean the windshield the next day because it was so dirty!
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10,0
Prós: Staff onsite was super friendly at the 30 Halawai location
Contras: Little confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my way
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10,0
Prós: Staff was exceptionally friendly and helpful
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10,0
Prós: Very helpful and friendly staff!
Contras: The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.
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9,6
Prós: Pickup at ship pier or a ride to pier would provide better customer service
Contras: No transportation
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10,0
Easy and efficient
Prós: The pickup as well as drop was extremely easy. We were picked up from Hotel in a Mustang convertible which was quite a nice surprise. The staff made the rental transaction very easy and simple. Drop off was painless and they deposited back to the hotel.
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6,8
Prós: The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.
Contras: Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.
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8,0
Prós: We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.
Contras: I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.
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8,4
Overall, a good experience
Prós: The people at Enterprise are always great to work with, which is why I always try to rent from them. The location was easy to get to and it was an easy process.
Contras: It was a little pricier than I would have liked.
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8,0
Prós: Easy
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8,0
Window
Prós: We had to clean the windshield the next day because it was so dirty!
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6,0
Prós: Nice vehicle
Contras: Customer service was nice but slow. I rented a premium vehicle (convertible Chevy Corvette) that was still dirty and poorly maintained.
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3,6
We booked on line when we pick car up they double the money
Prós: Car was fine paid twice as much
Contras: Had to pay an additional $110 per day over agreement pnline
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