Avaliações recentes
- Todas as avaliações
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- Neutras
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6,4
Prós: The car was perfect.
Contras: They did not honor the price from Kayak. They charge me about 20% more than the Kayak quote. This is not the first time. Online rates are not honored at the ticket counter and it's not worth my 30 minutes to call in to get my $50 back.
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2,0
Prós: They were worthless and unfriendly and not helpful.
Contras: Better advisement of policies.
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10,0
Prós: The check-in staff, both at the reservation desk and outside at the car delivery, were very helpful, prompt, and friendly. I turned in my car without a problem and walked away, not realizing I had left my coat in the car. When I went back a few minutes later, another employee helped me find the car and my coat. My experiences were all very positive.
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9,2
Prós: Nice car. Clean. Not much waiting at pickup or drop off.
Contras: Confusing getting to rental drop off space.
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6,8
Prós: Yes
Contras: Improve rates per day
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9,2
Prós: The staff was great. The rental was efficient and easy.
Contras: The trucks need to have foot rails.
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10,0
Prós: Super easy pickup and drop off.
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10,0
Prós: The sales representative was extremely helpful and professional.
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9,6
Prós: The ease of pick up and drop off.
Contras: The wait time to pick up the car was a bit of a wait, extra staffing would solve this issue.
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8,0
Prós: The office was understaffed, but due to flight delays, this was understandable.
Contras: A couple more agents on duty. However, it was late and I understand.
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10,0
Prós: Everything went smoothly - took five minutes to get the car and about five to drop off. Easiest I've ever rented a car.
Contras: Nothing I can think of.
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6,8
Prós: friendly and helpful staff, very easy return
Contras: The VW Atlas was decent on highway but in town and in stop and go traffic the engine stopped to save fuel. THAT WAS VERY ANNOYING. I would NEVER purchase a vehicle that used that feature!!! Have seen it in some of the newer Mercedes - didn't like their implementation either.
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10,0
Prós: The check-in staff, both at the reservation desk and outside at the car delivery, were very helpful, prompt, and friendly. I turned in my car without a problem and walked away, not realizing I had left my coat in the car. When I went back a few minutes later, another employee helped me find the car and my coat. My experiences were all very positive.
avaliação de
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9,2
Prós: Nice car. Clean. Not much waiting at pickup or drop off.
Contras: Confusing getting to rental drop off space.
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9,2
Prós: The staff was great. The rental was efficient and easy.
Contras: The trucks need to have foot rails.
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10,0
Prós: Super easy pickup and drop off.
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10,0
Prós: The sales representative was extremely helpful and professional.
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9,6
Prós: The ease of pick up and drop off.
Contras: The wait time to pick up the car was a bit of a wait, extra staffing would solve this issue.
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10,0
Prós: Everything went smoothly - took five minutes to get the car and about five to drop off. Easiest I've ever rented a car.
Contras: Nothing I can think of.
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6,8
Prós: Yes
Contras: Improve rates per day
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8,0
Prós: The office was understaffed, but due to flight delays, this was understandable.
Contras: A couple more agents on duty. However, it was late and I understand.
avaliação de
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6,8
Prós: friendly and helpful staff, very easy return
Contras: The VW Atlas was decent on highway but in town and in stop and go traffic the engine stopped to save fuel. THAT WAS VERY ANNOYING. I would NEVER purchase a vehicle that used that feature!!! Have seen it in some of the newer Mercedes - didn't like their implementation either.
avaliação de
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6,4
Prós: The car was perfect.
Contras: They did not honor the price from Kayak. They charge me about 20% more than the Kayak quote. This is not the first time. Online rates are not honored at the ticket counter and it's not worth my 30 minutes to call in to get my $50 back.
avaliação de
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2,0
Prós: They were worthless and unfriendly and not helpful.
Contras: Better advisement of policies.
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