Aluguel de carros - Cluj-Napoca

Bad service- not payless.. PayMORE

Prós: Car was clean

Contras: No one wait at airport, I have to call asking for pickup. They claim that I don't have a voucher, I never got one, and they didn't have my reservations, they claim they didn't accept it. Finally they agreed to rent for almost double the price, claiming road tax and snow tires fee as the additional cost, although nothing was mention in email, the guy reviewed a couple time my emails from kayak and didn't find anything to satisfy the extra charges. I rent it since I didn't have another choice. Not sure who's fault it is why they didn't have my reservations.

No car

Prós: Nothing

Contras: Nobody show up with the car! Had to rent a car from AVIS.

it was a systematic frod !

Contras: They lauphed at me, they told me they do it all the time. Yoy never get the the car you wanted!

Payless is an outright scam

Contras: Confirmed my reservation through Kayak with a confirmation number from Payless. When I arrived after paying for a 45-minute cab ride, I was told that they had no car for me and they were sold out. I told them this was unacceptable and to give me a car or refund my cab fare which they refused. The other nearby car rental companies say that Payless scam customers inthis way on a daily basis. I have no idea if my credit card was charged or not but they wasted my time and did not come through with the promised service. Please remove these lowlifes from the Kayak listings.

Contras: The company Payless said that they don't have any reservation under my name

a waste of time

Prós: nothing

Contras: On arrival found out that Payless does not have an office in airport. Representative was suppose to be outside Arrivals Hall, but was not there. Called office for assistance and was promised that he would be there in a few minutes,but never arrived. After additional calls to office asking status, I gave up and rented from Avis whose service was spectacular.