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10,0
Just drop off at the check in gate
Prós: Easy!
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8,4
Accommodating
Prós: The person met us at the airport and was very professional. While the car (a mini-van) was really beat up more than I expected, the handler apologized and offered to buy the fuel option at no cost.
Contras: Offering a vehicle that had damage on almost every corner and a broken rear seat was not great, however, they were very accommodating with making amends.
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