Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
the views having a film being made in the hotel during our stay. no thought about health and safety
The whole atmosphere in the hotel, with all the history and kind staff
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
luxury and intimate
Quality of the public rooms No
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
The facilities, the view and the location
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
Location, cortesia dello staff, ottimo servizio e rapporto qualità-prezzo (upgrade gratuito in una splendida suite)
Staff is excellent and could not be more helpfull and patient,location perfect just minutes away from via Umberto,food good but I had better. Pool area is not good for children pool too deep and too quite.
The resort staff provided superior service from check in to departure and true to advertised detail there were stunning views of the sea and Mt. Etna from the restuarant.
The service was excellent and breakfast very good. The restaurants are excellent but on the expensive side. Sell the house before eating by the pool. The cost of extras is very high, the rooms and general decor very tired with cheap rather nasty furniture in the rooms, the pool is right on an exit route out of town so is noisy. Good hotel that's seen its best years.
excelent hotel with amazing sea veiws & gardens in Toarmino
The facilities for business use were quite poor with limited access to internet & business facilities. in the end I had to go into the town to use the internet facilities
the perfect hospitality; delightful staff; great pool ; very beautiful surroundings and understated elegance. no
Bedroom too small x price requested.For lunch only restaurant open Pool- site. Price for in hotel drinks-food exorbitant. Ambient excellent, gardens super.
The location is perfect. The building has a nice atmosphere and the service is what can be expected from a hotel in this price range. The room was small for a room in this price range. The food and beverages were unpleasantly expensive.
Perfectly sited for getting into Taormina with stunning views of Etna from a gorgeously positioned garden. A very wonderful building. Everything was ridiculously expensive (even for Taormina!) so we didn't use any facilities other than the room itself and the gym. 9 Euros for a cup of tea; 20 euros for a half bottle of average wine. Rather than stimulate extra revenue from its guests, its policy seems to drive them into the arms of the surrounding businesses.
Location was lovely. Rather expensive.
location, view, friendliness of staff, food beds are bad, linen is so-so, pillow not good
Location was undoubtedly the biggest asset of this hotel. Perched along a sea facing cliff the views are the best money can buy. Communication with some of the staff....Italian only no english.
Excellent location, excellent staff and excellent room layout
Taomina town centre No sport or games, I.E. table tennis etc.
Excellent position near park and overlooking bay of Gardia Naxos with view of Mt Etna. Excellent friendly attentative staff, lovely clean rooms with excellent breakfast. If arriving by car awkward turn into steep road down to hotel, which could be difficult for less mobile people and young families having to walk up it.
All the staff in the hotel were excellent and nothing was to much trouble, including parking our car as the car park is very difficult to access. Overall we would strongly recommend this hotel to all our friends and family.
Hotel views, ease to walk to town & modern design/decor. The pool would have been a lot better had it been a 'salt water' pool, rather than clorinated. Commuting to the beach located at the bottom of the mountain got a little tiresome, but was worth it.
The view Acess by foot or by car exteremly difficult
Centrally located , very clean, courteous staff. An ideal place to relax The only drawback was the check out time. I had to check out by 11.30 am and my flight home was at 10.30 pm. It would be better if the check out time was optional and if necessary client would pay according to the check out time. (Maybe charging a half day rate for check out after 2 pm )
The extra 10 euros for a superior room with seaview as worth the money.
Perfect location, wonderful view, delicious food, great breakfast, friendly staff Very thin walls...
the view, the breakfast and the very nice waiter no cleaning or change of towels for 5 days, noisy, unreasonably hard bed.
Friendly staff, lovely terrace restaurant with views of Mt. Etna. Not a great choice at breakfast and not self service but nice nonetheless.
The natural scenic backdrop is really worth a stay. Telephone facility needs improvement.
The view from the room, sea and mount Etna, so beautiful. The centre of the town was quite some steps down, which is normal staying in the mountains, we quite enjoyed this walking back and forward. Breakfast was good and staff were very friendly and helpful.
very close to the city
The views Access is via many stairs, and it is a big climb to and from the township which would be difficult for the unfit. This needs to be mentioned on the website.
Good location, friendly staff, nice breakfast. Very nice views.
Location. My only complaint was the "surprise" cash request at check-out for our excursion to Mt. Etna. While the excursion was booked by the hotel, and we were told it would be charged to the room when it was booked, we were not told that we would have to pay for it separately from the room charge, in cash. And its not like the excursion was cheap and you generally have that amount of money in your wallet....
the location is excellent adjacent to restaurentsand bus depot,shops,tour agents.a short walk to local supermarket should you require anything. we had aroom in the annexe dark and uninviting to spend any time there.you did not feel as if you were in ahotel.we had come from the amalfi coast from a hotel with a similar rating but there the similarity ended.
central location, walking distance from attractions, restaurants, cafe and city center. breakfast terrace on roof beautiful the bathroom and shower were small and not in a good condition, even bad considering the price we paid, no parking
The staff were extremely helpful, and went out of their way to make our stay as enjoyable as possible. We were given 'insider' advice on places to visit. We were voluntarily offered a room change to a more child-friendly one, and were even allowed to store our luggage after our check-out to allow us an extra afternoon (we were due to return in the evening).
The staff was excellent and the location is really great. They don't serve English breakfast.
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
the staff attitude -
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
We had a great view from our room that was wonderful to see each morning.
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
Location! I'd say is not a 4 stars hotel as advertised!
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
very old bed. small bathroom
Amazing little rooftop swimming pool, really friendly and helpful staff, very stylish decor and great location. A real gem of a hotel
This hotel is recommended. The location is great and the garden is very nice. The breakfast could be improved. We ask for an advice regarding nearest beaches, and one of the staff recommended us on a specific beach and called for a pick up... we waited for 45 minutes for a van with which, finally, had no room for us. It was very dissapointing and the staff memebr didn't reach well to our compalin.
Staff very good and polite. Room good and value for money off season. Breakfast adequate
Staff were very friendly and the location was excellent. Rooms were very clean. Just a short cable car ride from the beach. Hotel was quite expensive although it seems all of Taormina is expensive. The roof-top pool is much smaller than in the photos and was quite dirty.
in the heart of taormina/clean/modern/wonderful large showers small dogs yelping in hallways
The staff. Plus the city of Taormina.
The breakfast was good value with alot of choices. The staff were extremely friendly and very helpful. The hotel was near the main shopping street which was very convenient and near good cafes and restaurants.
Staff were friendly and accommodating to requests. Location excellent in Taormina.
We arrived at 9pm where the hotel staff were alert and welcoming. Hotel is beautiful and in a good location just off the main shopping street Corso Umberto I with its own private lime tree garden. Very clean and fresh room with modern fixtures and fittings. Breakfast was delightful with very nice croissants. Would recommend room with balcony. Walls were quite thin could hear people in the next room talking.
Fantastic location, courteous staff and great room - hotel is set back of main street so quiet but near enough for all attractions etc The pool is a lot smaller than it looks in their pictures, but this is a minor issue as beach not too far
Staff extremely friendly. Greeted with a drink on arrival. Very helpful in informing and booking excursions/walking guide. Breakfast on balcony. Central location. Lift from first floor only.
A perfect location on the main street of Taormina. From the balcony we could watch people walking under the balcony on the main street. Great view on the roof terrace to vulcano etna. Bad smell in the bathroom, as we stepped inside the room - probably was not cleaned up 100% from the last visitor. It went away on second day.
Great location on the main street of the town - convenient to everything and yet quiet. A family-run hotel with a friendly and accomodating staff and a comfortable, intimate facility.
Excellant hotel. I love it and I hope I could be this hotel again.
The overall quality of the hotel was very good - location good - staff very helpful
Location was great, staff was extremely nice, friendly and accommodating. Facility was very clean, could not be cleaner. Breakfast was good. Because it was on the main street, if you have a front room like I did, it could have been noisey but with the air conditioner fan on and with the outside window blinds down I did not notice it at all.
Beautiful room with large balcony and perfect location. Roof terrace had fantastic views of Etna and the sea. Very friendly and helpful staff. A little noisy in the morning due to street noise but not really the hotel's fault!!!
Hotel is well located on a busy shopping street in Taormina and people in the street can be a source of noise at times, but it did not interfere with our stay. Rooms are well maintained and while not overly large are sufficient. Visit the roof top terrace for a good breakfast, and as we did late in the afternoon for a drink and superb views of the mountains and the sea. lift operates from the second through fourth floors.
Staff was pleasant and accommodating. Elevator was difficult to operate.
Excellent location in a lovely resort. Lovely hotel with excellent staff. Lovely room. Perfect in every way!
Helpful staff. Well situated in Toarmina plus parking available.
Very good location if you want to stay in the heart of city with all the restaurants and pedestrian street nearby. Staying here you are in the center of action. Would recommend this hotel for travelers to Sicily. Was quite noisy as our window looked to the pedestrian street. Nevertheless it was not a big matter to us.
Location was brilliant... on the main street of town
The staff where very friendly and helpful, the room was quiet and comfortable and as I had a last minute deal, excellent value. I decided to stay an extra night it was so nice. The location is excellent, right on the main street. Unfortunately I has a view of the wall behind but considering the cheap rate I can't complain.
Very central location and with a quiet room in the back, now problems with noise. Large and almost open breakfast room on top of building.
First and further most our room was very clean and this goes also for the whole hotel. Its location could not be any better. Staff very friendly, socialable and helpful. I would definitely stay at the hotel again if I have the chance. Breakfast was Ok, but I believe that including a couple of items more will make it far better, and would surely meet everyone's needs.
Very good location, central and convenient to shops, resturants and places of interest.Good value. Clean and comfortable.
location (Corso Umberto, main street), friendly staff, clean room. street noise
Helpful staff. Great location right on main street. Spacious rooms. Parking is a bit tight but not unusual in these areas.
The hotel was in perfect position on the main, pedestrian street of Taormina - everywhere was easy to reach. The staff were very friendly and very efficient. The room was quiet, comfortable and spotless and the breakfast was excellent.
The view from the balcony was fantastic. You can see the Etna and the beautiful panorama. Our flight was at 11.30pm and we had to leave our room at Midday. which was a bit early, although we asked to extend our time in the room, we could not as the hotel was full up
A little below a 4* standard, mainly bathroom. We are smokers and there was an ashtray in the room. Review however say smokefree hotel
The Hotel Mediterranee was excellent. The rooms were spotlessly clean, the staff were exceptionally helpful and friendly, the setting was picturesque will wonderful views and the atmosphere was calm and relaxing. I heard someone say that they thought that the shower was too small, but it was big enough for me!!
fantastic views; excellent proximity to town centre; courteous staff
Excellent location. The pool on the 7th floor is very nice providing a nice view over Taormina. Good value for money. I would definitely return. Breakfasts good definitely better than ok. we did not eat dinner in-house. There is a nice beach at the sister hotel and a return shuttle for €6. For a price/value combo in Taormina this hotel can be strongly recommended. Beach towels a bit thin, the decor is a bit faded, bed was fairly basic
Location is good and staff are very helpful The air conditioning was not switched on although the temperatures were high. The overnight temperature in our room was usually over 25C. The hotel adavised that they don't turn on the air conditioning until June.
This hotel has amazing views of mount etna and the coastline. Location to Taormina's centre is excellent, within easy walking distance, although a steep walk back. Staff pleasant and helpful.
The Dinner Swimming Pool water was not very clean
Obvious this was once one of the celebrity hotels, art deco but now a bit worn. Loved the feel. Staff was excellent. Spectacular views.Very affordable and I would recommend to all.
Situated in a good location 2mins walk down to centre. Pool at roof level. The hotel needs a general overhaul. It is very outdated. I would catagorise as 3star. The breakfast was poor.
location near main street in Taormina nearest payable parking 10 min walk away
Very friendly staf, good location, few steps to main sguare of Taormina, clean rooms, I can highly recomend this hotel.
I have enjoyed the fact that it was very well located in the center of Taormina and one could easily reach the dining areas as well as the bus terminal. I really disliked the breakfast, it was to less in terms of food (I mean, it was not enough for the persons accomodated there) and if anybody would require for more, the waitress would not get anything (even though there was an open buffet).
location was not very far from the main street It was one of the worst hotels I've ever stayed at. The rooms look totally shabby. There walls and ceiling in the bathroom were partly covered with the mildew. The room and the bathroom didn't look also very clean. The blinds were damaged or sth - they made noise almost the whole night. All together looked rather as the second-rate motel than the 3*** hotel which it supposed to be. Moreover, the breakfast was uneatable.And last but not least - coffee was disgusting - I still cannot understand how it could happen in the country famous for its coffee-drinking culture? I hardly could find places I tried such a bad coffee even in my own country. The majority of the staff I've met there didn't speak english well. Concluding - be warned.
Hotel was clean and the location was very good. The view was spectacular The hotel was dated and in serious need of modernisation. More suited for mature people
Lovely villa......the breakfasts are homemade items both unique to a buffet and delicious. Rosalie and Elena are wonderful hosts for the villa.
The breakfast was very good, service was excellent and location was perfect. The view, we did really have such a good view. The beds were not that comfortable, they did not match the comfort level of the hotel and the service.
Interior design - a small hotel, few rooms - personal service/staff - location nothing, just perfect