Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
luxury and intimate
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
The whole atmosphere in the hotel, with all the history and kind staff
The facilities, the view and the location
Quality of the public rooms No
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
the views having a film being made in the hotel during our stay. no thought about health and safety
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
Hotel was lovely, the staff very friendly and eager to help. Rooms was excellent have nothing bad to say about it.
lacation and nice family incharge very basic room for the price we pay
Very good situation, quiet but not far from the center of town. Very nice staff. Room with a balcony. Very small shower cubicle. No Internet access.
The staff was very good. Good recommendations and service. Furniture not very updated.
The hotel was in a quite position but very convenient for the main sights of Taormina and transport links. Roberto and his staff did everything they could to make our holiday enjoyable. Nothing
The hotel was very clean and comfortable. Hotel staff were very friendly and helpful. The owner of the hotel was very well organised. We had a very comforable and enjoyable stay.
Family run hotel. Roberto and Rosetta friendly and helpful, nothing was too much trouble. Well kept, clean and 5 minutes walk from the centre of Taormina.
Good service, reasonable price
Good to have a pool, nice quiet hotel, very friendly owner, well postioned
Friendly staff, excellent service
Location was lovely. Rather expensive.
Taomina town centre No sport or games, I.E. table tennis etc.
Excellent position near park and overlooking bay of Gardia Naxos with view of Mt Etna. Excellent friendly attentative staff, lovely clean rooms with excellent breakfast. If arriving by car awkward turn into steep road down to hotel, which could be difficult for less mobile people and young families having to walk up it.
All the staff in the hotel were excellent and nothing was to much trouble, including parking our car as the car park is very difficult to access. Overall we would strongly recommend this hotel to all our friends and family.
Centrally located , very clean, courteous staff. An ideal place to relax The only drawback was the check out time. I had to check out by 11.30 am and my flight home was at 10.30 pm. It would be better if the check out time was optional and if necessary client would pay according to the check out time. (Maybe charging a half day rate for check out after 2 pm )
Hotel views, ease to walk to town & modern design/decor. The pool would have been a lot better had it been a 'salt water' pool, rather than clorinated. Commuting to the beach located at the bottom of the mountain got a little tiresome, but was worth it.
Excellent location, excellent staff and excellent room layout
Location was undoubtedly the biggest asset of this hotel. Perched along a sea facing cliff the views are the best money can buy. Communication with some of the staff....Italian only no english.
The view Acess by foot or by car exteremly difficult
location, view, friendliness of staff, food beds are bad, linen is so-so, pillow not good
Accessibility to town,beautiful pool,well appointed room,hotel fit out with good quality paintings and furniture.Room overlooking the pool and the view to the sea.In all an excellent place to stay They could probably increse the output of the air conditionining.Difficult to keep room cool in hot summer.
The location was great and we had a room with wonderful views. The breakfast was excellent and the choices changed each day. It was only a short walk to the old town and the cable car. Car parking was great - very hard to get in Taormina. The only entrance and exit was down a very very steep circular driveway. Once you had climbed that the rest was easy.
Very well run hotel, great staff, fantastic views, walking distance to town centre. Partition walls between rooms are to light, and the hill out of the hotel was very steep.
The location was great; overlooking the coastline and only a few minutes walk from the heart of Taormina.
Very convenient to bus station, cable car and Taormina town. Pool area very nice as was bar balcony, with a nice view. Public areas very attractive. Free use of internet computer an advantage
Modern, comfortable, ideal, located with the attentive intelligent stuff, big rooms, easy to come to the center of Taormina and to the see. Nothing
Beatiful views over the Bay, location within 5 mins walking of centre, lovely pool, friendly staff. Cost of Car Parking 8 euros per day.
very nice location, in the city up on the mountain, nice view. But shower room must be refurbiched.
Its proximity to the town and the views were spectacular. Gardens were well done Not really, we were there off season and the pool was shut, I suppose this was understandable
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
Location! I'd say is not a 4 stars hotel as advertised!
We had a great view from our room that was wonderful to see each morning.
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
very old bed. small bathroom
the staff attitude -
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
This hotel is recommended. The location is great and the garden is very nice. The breakfast could be improved. We ask for an advice regarding nearest beaches, and one of the staff recommended us on a specific beach and called for a pick up... we waited for 45 minutes for a van with which, finally, had no room for us. It was very dissapointing and the staff memebr didn't reach well to our compalin.
Staff very good and polite. Room good and value for money off season. Breakfast adequate
Staff were very friendly and the location was excellent. Rooms were very clean. Just a short cable car ride from the beach. Hotel was quite expensive although it seems all of Taormina is expensive. The roof-top pool is much smaller than in the photos and was quite dirty.
in the heart of taormina/clean/modern/wonderful large showers small dogs yelping in hallways
The staff. Plus the city of Taormina.
Staff were friendly and accommodating to requests. Location excellent in Taormina.
We arrived at 9pm where the hotel staff were alert and welcoming. Hotel is beautiful and in a good location just off the main shopping street Corso Umberto I with its own private lime tree garden. Very clean and fresh room with modern fixtures and fittings. Breakfast was delightful with very nice croissants. Would recommend room with balcony. Walls were quite thin could hear people in the next room talking.
Fantastic location, courteous staff and great room - hotel is set back of main street so quiet but near enough for all attractions etc The pool is a lot smaller than it looks in their pictures, but this is a minor issue as beach not too far
Amazing little rooftop swimming pool, really friendly and helpful staff, very stylish decor and great location. A real gem of a hotel
The breakfast was good value with alot of choices. The staff were extremely friendly and very helpful. The hotel was near the main shopping street which was very convenient and near good cafes and restaurants.
Helpful staff. Well situated in Toarmina plus parking available.
location (Corso Umberto, main street), friendly staff, clean room. street noise
Very central location and with a quiet room in the back, now problems with noise. Large and almost open breakfast room on top of building.
Very good location, central and convenient to shops, resturants and places of interest.Good value. Clean and comfortable.
The staff where very friendly and helpful, the room was quiet and comfortable and as I had a last minute deal, excellent value. I decided to stay an extra night it was so nice. The location is excellent, right on the main street. Unfortunately I has a view of the wall behind but considering the cheap rate I can't complain.
First and further most our room was very clean and this goes also for the whole hotel. Its location could not be any better. Staff very friendly, socialable and helpful. I would definitely stay at the hotel again if I have the chance. Breakfast was Ok, but I believe that including a couple of items more will make it far better, and would surely meet everyone's needs.
The hotel was in perfect position on the main, pedestrian street of Taormina - everywhere was easy to reach. The staff were very friendly and very efficient. The room was quiet, comfortable and spotless and the breakfast was excellent.
Very good location if you want to stay in the heart of city with all the restaurants and pedestrian street nearby. Staying here you are in the center of action. Would recommend this hotel for travelers to Sicily. Was quite noisy as our window looked to the pedestrian street. Nevertheless it was not a big matter to us.
Helpful staff. Great location right on main street. Spacious rooms. Parking is a bit tight but not unusual in these areas.
Location was brilliant... on the main street of town
fantastic views; excellent proximity to town centre; courteous staff
Location is good and staff are very helpful The air conditioning was not switched on although the temperatures were high. The overnight temperature in our room was usually over 25C. The hotel adavised that they don't turn on the air conditioning until June.
The Hotel Mediterranee was excellent. The rooms were spotlessly clean, the staff were exceptionally helpful and friendly, the setting was picturesque will wonderful views and the atmosphere was calm and relaxing. I heard someone say that they thought that the shower was too small, but it was big enough for me!!
Situated in a good location 2mins walk down to centre. Pool at roof level. The hotel needs a general overhaul. It is very outdated. I would catagorise as 3star. The breakfast was poor.
Obvious this was once one of the celebrity hotels, art deco but now a bit worn. Loved the feel. Staff was excellent. Spectacular views.Very affordable and I would recommend to all.
This hotel has amazing views of mount etna and the coastline. Location to Taormina's centre is excellent, within easy walking distance, although a steep walk back. Staff pleasant and helpful.
A little below a 4* standard, mainly bathroom. We are smokers and there was an ashtray in the room. Review however say smokefree hotel
The Dinner Swimming Pool water was not very clean
The view from the balcony was fantastic. You can see the Etna and the beautiful panorama. Our flight was at 11.30pm and we had to leave our room at Midday. which was a bit early, although we asked to extend our time in the room, we could not as the hotel was full up
Excellent location. The pool on the 7th floor is very nice providing a nice view over Taormina. Good value for money. I would definitely return. Breakfasts good definitely better than ok. we did not eat dinner in-house. There is a nice beach at the sister hotel and a return shuttle for €6. For a price/value combo in Taormina this hotel can be strongly recommended. Beach towels a bit thin, the decor is a bit faded, bed was fairly basic
Lovely hotel with very friendly staff. Just a short walk from town where there was everything you could want.
the room was clean with a wonderful view of the bay; the owners and employees were kind and always ready to assist you. none
excellent location, 5 minutes walk to centre of resort. Staff very friendly, helped us out on several occasions including which trips to book. Very good value for money, breakfast included. A little noisy in the morning, dogs barking
Very nice staff, good location, nice rooms
v friendly family run
Liked Taormina. Great staff at the hotel - very helpful. No complaints about the hotel. Terrible location since it was necessary to walk into the main area of town on a narrow road risking injury from the Sicilian drivers who show no respect for pedestrians. I would never stay at this hotel again because of this location.
the location was breathtaking. get a balcony room well worth extra few euros. very nice family runs it. could not be more pleasant and helpful Nothing
Customer support by the staff, answered all questions and supported with ideas. WiFi was not effective in the lower levels of the hotel.
I was very impressed by the cleanliness of the room, the location of the hotel and the staff were so helpful and friendly. The view frolm the hotel is amazing.
Friendly, helpful staff - willing to store our luggage when we had checked out. Fantastic views from our room and the terrace.
very nice to have an apt and the staff (or the woman working there) was very nice. no problems what so ever.
Central Location, cleanliness, value for money The hotel staff were unable to speak Ennglish
The apartments were very convenient and located in the main entrance to the shopping streets, and it was very quiet and secure. It was great to be able to self-cater for meals in the apartment. For a self-catering apartment which provided kitchen facilities, we were surprised they didnt also provide some basic like cleaning products, eg. we had a scrubbing brush but no dishwashing liquid, salt but no pepper or oil to cook with - these are things you dont want to have to buy for such a short stay.
Perfect location (just outside centre of Taormina), lovely apartment with plenty of room for 2 adults, 2 children. Well stocked kitchen.
Location. Lots of space. Parking in front of unit. Staff can not speak English. No English TV channels. No kettle (in a self serve unit)
easy access to main street in taormina bit of mouldy smell in bedroom. Bathroom was a bit dated and difficult to use as water drainage form bathroom floor not good.
Very central Good value at a generally expensive resort Self catering so you can eat as you choose Thin walls between apartments might cause problems if you're a light sleeper
comfortable, very friendly staff, quiet, excellent location
Kind lady at the reception. Great location, very near the city center, bus station and cable car. Lady at the reception only speaks Italian. Shower was very small. If you stay here with 4 people, two beds will be not comfortable.
very nice apartment, and great location for site seeing. in summer, bring with you mosquito replant.
The view from our room was excellent, overlooking the mountains and the sea. It was also a short walk away from the centre of the town and the cable car to the beach. The staff were friendly and helpful and it was a relaxing place to stay. The manager can arrange minibus transport to a great local beach that is better, less crowded and cheaper than the main beaches.
Staff very nice but hotel room was not good standard and was like something for the dark ages
Simple, basic hotel, proper value for money.
location, tips from the owner, cleanliness of room uncomfortable mattress with broken springs
Very friendly staff, good prices for Taormina - we had to book a triple room as there were no doubles available, but the manager, without our asking, only charged us for a double. It is a budget hotel, so you get what you pay for - basic amenities only. Not particularly nice decor (but again, you get what you pay for). Also, although it is indeed only 5 minutes from Taormina's main street, the uphill walk is harder than might be expected. This is because the roads are absolutely jam-packed with cars and scooters shooting up and down it, and there is no pavement. There seemed to me, therefore, to be an imminent danger of being run over in that five minutes, and, as such, did not make for a pleasant walk. For this reason it may be better to find something actually on the main strip (although I doubt for the price Hotel Natalina offers).
All the hotel staff were friendly and helpful. The receptionist recommended a good restaurant and visits we could make. The hotel has very limited parking but we were always able to find free parking further down the road. The walk into the town, whilst short is up a steep hill. The town itself has lots of interesting buildings, restaurants, bars, etc and there is access to the beach down a steps/road - you can take the cable car back. The local buses were frequent and cheap.
The staff at Hotel Villa Schuler are exceptional; well motivated, warm and friendly, intelligent and keen to help. Villa Schuler provides an a la carte breakfast service that works well when the (excellent) staff can cope, but they were overwhelmed on our first morning, when the hotel was full. The management should consider providing a buffet - at least for the breakfast essentials. The front desk recommendation of places to dine appeared motivated more by price (helping guests avoid being 'ripped off', which is important in Taormina) than quality - and included one resturant where quality was, in our experience, inferior.
The staff were extremely helpful and very friendly. The hotel had the most spectacular views and beautiful gardens. The breakfasts were delicious and served on a terrace overlooking the bay. Our room was a de luxe room, very large with sea views. The hotel is very central for the main part of Taormina but if you want the beach, for a small fee, there is a shuttle service provided to take you.
Breakfast excellent Parking difficult
wonderful hotel, great staff. breakfast was amazing. excellent setting and so close to all the sights
In the oldtown, nice view, clean rooms, good price
A man stood outside waiting for us, asking our name and saying there were expecting us. Before we knew it, he had taken our heavy suitcases out of the car and into our room! On top of that, he took care of the car. The service was a breeze as well as the comfort of the room. German efficiency, thoroughness and cleanliness combined with the Mediterranean culture: excellent! 15 euro for parking is a lot, but necessary over there. It might be an idea though to park your car by the 'ski' lift, transporting people from the beach to Taormina center for 3 euro return. Walk from there, 200 metres from the centre.
the location, the staff & the gardens
View (when I could see it) I chose larger room with view and tub - the air conditioning was not powerful too cool the room, even after the manager had an engineer "repair it". In order to get it cool enough I had to close the shutters leaving me with no view - even then the Temp at night was 28 degrees. Ants found in room and on bed. Manager also got lost his temper and shouted at me.
excellent wiev,beatiful gardens,unbelievable location,super breakfast,very kind and helpfull staff at recepsion desk the waiter at the breakfast time,young woman, was impolite and nervous,she was distressed us! plastic chairs at the balconies
Excellent! It was a pleasure to be in such an historic hotel, which has retained much of it's charm but been updated to meet current guest expectations. The book describing the history of the Hotel, left in each visitor's room, is fascinating. The family continuity adds greatly to the understanding, enjoyment and ambience of the Villa. Leaving after so short a stay.