Excelsior Palace Hotel

Prós: Location excellent

Contras: Staff not welcoming, no welcome drink at 1.00pm but a voucher offered to get a drink after 3.30pm. No one to assist with luggage from taxi to reception, no tea making facility, no iron available only ...

Prós: location is very good. rooms are adequate. staff so so. not good, not bad. depends on who. more training needed.

Prós: This was the worst 4 star hotel I ever stayed in way to expensive for what they offer. Old old rooms, no service only the big pool is nice but the area around the pool needs to be renovated too

Contras: No service, the room intérieur is very old and not fresh, bathroom needs urgent revocation for that price! The restaurant is in the basement! Extra charge for the parking The pool surroundings doesn...

Prós: location was good but I didn't score it higher because it takes the average up to 4.3 and gives a false impression

Contras: the description of the hotel was extremely misleading. The carpets and upholstery in particular were filthy. The walls in our room and around the hotel were cracked. Its all a bit dilapidated and ...