Prós: I have no qualms about the service and hospitality, but I am utterly disappointed at the false promotion of the property. The property is promoted as Royal Heritage Tripura Castle but when you are ...
Contras: Falsification of Hotel Premises Heritage Status I guess. I would love to be proven wrong but still then I would expect an explanation how this New Wing can be called a Wing of anything at all! It&#...
Prós: Communication before check in is excellent and welcoming. All queries answered to the point. Location is away from city with excellent views of pine and green hills and far away city. Room size and ...
Prós: Dinner and breakfast were good and staff very sweet
Contras: Shabby below class rooms and no resort facilities. Who wants to spend 8k a night for dirty rooms not even worth 2k a night
Contras: No hangers in closet and no mini fridge in room
Prós: Extra bed , water bottles everything was arranged in the room at check in. Reception staff is very good.
Contras: The location is away from everything and anything. Nothing close by. Worst hotel is on a hill. You have to hire a cab for RS 200 to get to town. There is nothing to do at the hotel. Restaurant has ...
Prós: I LIKE STAFF,PROMPTNESS,CLEANLINESS
Contras: THE BREAKFAST SPREAD IS VERY POOR
Prós: Very helpful staff. Food is tasty.
Contras: A little more comfort and facilities
Prós: Their food & services are excellent
Prós: Excellent property. Clean, and very courteous. Enjoyed the stay with spacious rooms with heater facility.
Contras: Location given on property locator is miles away from the place the property is actually located. Ask for Arunachal Bhawan. The property is right next to it.
Contras: Too noisy. Disco on the top floor was very disturbing till late at night. The location of the hotel in the midst of a market adds to the noise.
Prós: Breakfast was good. Staff were courteous.
Contras: Despite calling multiple times phones were not responded to. It's too expensive compared to its worth.
Contras: Its too expensive for the lack of services provided
Prós: Service from the Front Desk and Restaurant.
Prós: Location is ideal for all
Contras: The ambience is not good to command the tariff
Prós: Location is nice
Contras: Staff took too much time to allot the room
Prós: With respect to the amount they charged for staying we liked nothing other than the location
Contras: They had a musical night in the bar and the music was going on till 11PM and it was impossible for us to sleep till 11-30 PM. They should make the bar sound proof so that guests are not disturbed.
Prós: Nice comfortable stay. Spacious room. Friendly staff. Not too crowded and clean facility.
Prós: Staff behaviour was really good. They arranged taxi cabs whenever required and even arranged food from local.restuanrant whenever we asked them to do so.
Contras: Breakfast is a big let down. 4500 per night with minimum breakfast wont work.
Prós: Room ambience and décor was great. Beautiful room at par with five star hotels. Very friendly staff. Very neat and clean property. Totally value for money.
Contras: Wi-Fi speed could be better. Location is not that great and is little difficult to find. Very limited parking space is available like for only 2-3 vehicles only.
Prós: Silent place ,no disturbance
Contras: No food , Only limited breakfast .
Prós: Cleanliness... Hospitality.... Helpful....
Prós: Nice & cozy room. Very spacious.
Contras: No restaurant. Have to arrange lunch / dinner from outside. Breakfast is limited to eggs, Paratha, cornflakes, Poha etc.
Contras: We reached late in eve eve with a confirmed booking and were given a room after all the paperwork was taken care of, only to be told that the booking was not valid as the owner had 'closed' ...
Prós: Everything is awesome
Contras: No space to comment about dislike as it's worth to stay here in all respects
Prós: The hotel is good ..but restaurant facility not available...
Prós: Location is very good ,It is heart of main market . Parking is a big problem otherwise ok
Contras: Good quality food. Staff are co operative.
Contras: We stayed here on 23rd May, 2017, we got standard room which is without window. Room was suffocating and smell of silane in the room. Even though we can't understand whether room was clean or not...
Prós: In the centre of the city with easy access to most attractions and services. Excellent staff - extremely helpful and courteous.
Contras: Limited amenities - Room had only one soap bar and a shampoo bottle and only 1 towel for 2 guests. Water boiler was disgustingly dirty as well. Poor wifi. Dirty linen provided - 1 face towel and 1 ...
Prós: The rooms were good but overpriced
Contras: Rooms were good but overpriced....the food was not upto the mark especially the breakfast which was almost horrible...except for the location I would not recommend this hotel to anybody
Prós: Staff are good. Location is very good.
Contras: Room had no window for ventillation. Room very conjusted. Breakfast can be better.
Prós: The location of the hotel is good, food was awesome.
Contras: There was no window in the room, there were many places in the hotel room where you can see wall paint is coming out that gives a very damp feeling. Overall room was ok because of its location however...
Prós: Very nice and friendly staff. Peaceful and very comfortable and awesome facilities.
Contras: Hotel tax is very high .
Prós: Perfect hotel
Prós: All the staff were very friendly and helpful and made my stay there very pleasant and comfortable.
Contras: Next time I would probably try and book a room with a window
Prós: Liked the attitude of the staff the most.. Everyone from the gm to the Doorman was ever ready to help - assist. The Irish Pub situated in the Basement, The Terrace Cafe are a good place to unwind ...
Contras: Well, to start with I am still trying to figure out 'How to connect and who to speak to on the Number listed on booking.com for this property coz from 2:15pm on 23rd of July till 6:45pm - when I ...
Prós: Liked the food at the terrace restaurant at a reasonable price. Breakfast was good at ginger restaurant. The ginger restaurant decor was wonderful. Staff were friendly. Providing of shaving kit.
Contras: The toil-ate commode was old fashioned while the hotel is hi fashioned. The toilet door paint of room 121 has worn out. In the morning when central AC was off didn't find the AC remote control at ...
Prós: Very bad rooms and rate is very high.food is too much costly
Prós: Ambience of the property
Contras: Size of the rooms......bit small
Prós: Great buffet breakfast included
Contras: Price too high, applies to all Shillong
Prós: Hotel staff attitude,very helpful, especially Ms.Clevereen.
Contras: Didn't like anything
Prós: The barbecue grill lounge
Contras: Service is very slow and unresponsive at times
Ótima opção de estadia em Shillong, HOTEL POLO TOWERS SHILLONG oferece traslado grátis ida/volta do aeroporto. Os hóspedes podem aproveitar um spa e depois pedir algo para comer no restaurante.Este hotel elegante oferece um bar/lounge e um centro de bem-estar, além de quartos com TVs de tela plana e minibares.