Hotéis em Seul

Location

Hotel staff didn't let us early check in even tho we called and asked . First room we get was old and not nice but after we complained they changed the room and it was excellent! Nice bed nice room perfect . Location was near the station .

next to subway. direct shuttle bus from airport. helpful staff.

smell from bathroom

it is quiet although it is close to downdown; the degree of softness of the bed is just right

food is abit expensive in the restaurant.

Nice rooms,friendly staff and goof shuttle service from the airport and from the hotel to various downtown atractions.

Liked everything about the place. The staff were amazing and very helpful. Could not ask for more. The rooms were equipped with everything you ever ask for.

Prices of the food served were a little bit too much.

good service,best room condition

no

the loby and the rest room

none

The bed were very comfortable and the staff were extremely nice.

The shower was very small. Also after opening the bedside drawer we found a condom box which was a bit un-nerving. The hotel was also unergoing renovations where there was no place to go for gym, Spa, hot tub, etc... Could've been better for the price.

Efficienct layout of room floor plan. Cozy hotel for a single traveller. Complimentary water and over 100 Korean channels to choose from.

Kitchen stove top was not clean due to cleaning oversight. Thin door resulting in voices traveling.

The effectivness and good work of the cleaning staff. The club downstairs of the Hotel. The service of the Hotel staff.

Its location and the fact that the staff didnt speak English.

The bed is not comfortable; the room is not clean enough

Beautiful and clean lobby. Great bell staff.

Rooms warn down. Check-in staff unfriendly. I was clearly not welcome because I was wearing shorts.

We liked the fact how big the two bedroom suite was considering we had 5 adults and a baby with us. There was a lot of room!! I chose this hotel due to the children's play area and swimming pool. I have to say that play area was disappointing in terms there wasn't a lot of toys in the room. The swimming facilities were decent. The kid's pool was actually colder than the regular pool which was surprising. Location wise, it was ok. There is not a lot of restaurants around the area, but taxis are easy to come by, so it wasn't difficult to get to places. Lotte Mart is about a 5 minute ride if you need to get groceries. We would probably stay here again.

Very clean & comfortable suite room.However there was no mini bar and housekeeper did not answer my call when I wanted to order a can of beer at midnight, though it is not a big problem..

Location, room size and oversize window.

Somewhat dated fixtures in bathroom; hotel inaccurately labels 'new wing' as 'new' when it's been almost 10 years since construction (circa 2006).

Good location. Great staff and cleanliness especially the concierge.

Nothing

Concierge extremely helpful. they really wanted to be of service.

Wonderfull ! Beauttifull room, confortable bed, extraordinary breakfast

Faclilities, design, cleanliness were all top class. Good accessibility when the new airport train is in service (2010-12).

The location is a bit bad in terms of restaurants. Staff not very skilled in English.

I loved Casaville. We stayed there for four nights and loved the homely feel of the apartment. Definitely had value for money as the place was clean, had lots of storage space, had a mini kitchenette and was just outside the train station.

Friendly and Helpful Staff City Centre Location - walking distance to two palaces, subway, restaurants, city tour and airport busses Room was spacious and clean

nothing:)

I liked how close it was to the festivities that were going on while my stat there. I liked how the walls really blocked sound coming in from other rooms, it made me feel very seperated from the world.

I did not like how the staff would look at my girlfriemd different than they would look at me, it really put off our mood for a bit. Also i got the room with the intent of it having a two person tub and it did not, but we were already put off by the mood we recieved so we didnt choose to pursue the matter.

The location was central to everything in Seoul. Perfect. The staff was very helpful and friendly. The room was clean, modern and comfortable. There was a direct entrance to the underground shopping center and subway.

while there were restaurants inside the hotel, they were too expensive for my taste, and with so many other options around the hotel to eat at, why would you eat at the hotel.

The hotel was gorgeous and the location was great. The staff at the hotel helped me with all of my needs and my stay was amazing.

The lighting was a bit tricky to figure out in rooms.

Good location

Great location in Seoul on top of Namsan with a panoramic view of the city. The hotel is located on the KAL airport bus route, so that is an added convenience. The rooms are modern and pleasant, although you should opt for the rooms with city and pool view. Perhaps the best features of this hotel are the health club, swimming pool, and spa facilities which are extensive, clean, and have an Asian flair. Fitness buffs and even couch potatoes would benefit and enjoy a few days at the health club. The food at the restaurants is expensive and one might do better eating out in Seoul. It's mostly average to good hotel food lacking the authenticity and character of real Korean food.

It's a hotel chain we usually use when traveling, environmentally friendly, courteous staff and clean rooms

No complimentary breakfast, no free wi-fi in rooms, wished that shuttle service starts at 8am

People were excellent, they were friendly and helpful. Sufficient personnel spoke English. Rooms were clean, staff was friendly.

Soap and shampoo is not replenished daly, you havee to call the desk or catch the housekeeper.

Cab drivers had no issues finding the hotel Silent rooms despite fairly loud traffic outside Good proximity to Coex, subway, or city bus stop Helpful staff

Beds were firm

Service and the staff is really nice

Sont know why they never had regular taxi

staff was very accomodating

small but lovely

Why room service is close early on sunday LOL

The hotel is opposite to the Full Gospel Church Yoido. Convenient to attend the Christian Conference.

The convenience to shopping and restaurants, the size and luxury of the room and the courteous staff

The difficulty finding out information like where the shopping was. I asked and was directed across the road, when in fact the easiest way through to the shopping arcades was through the hotel and down some stairs - so simple, once I knew where

Great service and good location

Very convenient for going to lotte world. But that only really needs one day. Easy access to subway.

Lobby lounge is a joke $25 for a glass of wine, way over priced, even considering korean inflated wine prices. Rooms don't feel 5-star, a bit small and could use a more thorough updating. Perhaps some plugs near the bed for cellphone charging.

when we arrived there wasn't any kingsize bed for our reservation, so they gave us an upgrade without additional penny !

there were plenty of issues while ordering a movie.

Facilities and staff

No

service, care, location

The location was central.

The hotel was very busy and always loud in the public spaces.

Good serviced apartment-style rooms

Staff doesn't speak English

Free internet (computers in lobby), good breakfast, good basic info. from staff and maps etc. hard to find at first, but location is fantastic (central), nice rooftop viewing area, nice little separate smoking area on each floor

No shampoo in room, but 24 hour convenience store on ground floor

Location was ideally situated for shopping and with very easy acces to subway system. Hotel was very clean, rooms spacious and staff friendly and helpful. Plenty of activities around the hotel.

Had to pay to access Wifi service in the hotel and business centre opening hours were not great.

We booked ahead, but they didn't have a room ready, so we couldn't stay there. Then they tried to make us stay in a dirty unprepared room and we didn't want to, so we left. They said the room would take an hour to prepare, and we were already there past check-out time. They didn't apologize for the inconvenience, and weren't very professional