Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Great view of the Space Needle Lack of overall staff
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Friendly staff and comfortable rooms! Nothing
It was a nice location, right by the space needle. Could have been a little cleaner in lobby and elevator but the rooms were clean.
All staff including front desk, security, housekeeping and servers were so very friendly, helpful and welcoming. Made us feel at home!
It was a very comfortable place to be. Easygoing, attentive without being overbearing. Nothing!
Great location as is walking distance to EMP, and Space Needle. Staff was incredible doing everything they could to make our stay as comfortable as possible.
the motel was in a great location. the room was very nice and comfortable. the staff was very friendly. the parking garage was very low. it scratched the top of my truck. which is only 6'7" the guy at the front dest told me it would be fine, just drive slow. He was wrong.
The location is good and there is secure parking for the places we were planning to go. The room may have been the smallest we've ever had in a Comfort Inn -- I felt a bit claustrophobic.
I found the Comfort Suites to have rooms as nice if not somewhat better for my needs than the Sheraton in which I stayed for the remainder of my visit (attending a conference) which was more than double the rate of the Comfort Suites. I also found the location quite agreeable for someone who is visiting Seattle. The nearby grocery store and the fact that a microwave was provided along with an empty fridge beneficial and convienent.
The room was clean, good facilities, a lot of info about the city atractions. About 10 minutes walking to the Space Needle. The breakfast didn't impressed me too much...It was ok, but not too much variety of food specialities.
Clean, has food service Very crowded Sundays. Cruise swap day
Clean, friendly staff, food was decent Location was a bit far off from downtown. Not too far from space needle.
we stayed here to be close to the swedish hospital since our daughter was having surgery on her eyes. we booked it last minute and just went off of the pictures and other reviews. we loved it! the staff was very friendly and helpful and the room was cozy and comfortable. everything was very modern in the room and the bathroom has a great shower. it was very clean as well. i liked that they had a restaurant downstairs and a fridge downstairs that had drinks/snacks to purchase. i would stay here again. it was also very quiet. the only downside was that the parking garage was too small for our car (our car is very tall). also, the street that its on/by is going through construction so it was hard to get to and from our hotel.
friendly and helpful staff!
very welcoming, clean, good breakfast and very comfortable
Staff was exceptionally friendly and accommodating. Location was well above-average for tourist attractions and the downtown area. Rates were a bit high for what it was but still very much pleased...would return.
We wanted to be close to Space Needle, EMP, Pike Place & Aquarium. this accomplished all that. To top it all off, the staff were extremely polite and helpful, the room very clean and more than sufficient for our family of four's needs. Would stay there again for sure! I didn't like that we only stayed for two nights. We should have stayed for much longer, just had no time to do so. lol.
Roomy, nice bed, good cold fridge, staff and the breakfast.
It was only a few hundred yards from Seattle Center, and it was very nice and very comfortable.
Front desk staff were very helpful and informative
Staff was very friendly! Spider in my sink. Also, it appeared that one of the double beds had been slept in and just remade. I was too tired to deal with it so I didn't bother to address it with the staff and just slept in the other one.
Staff was fantastic day and night. I could hear people walking in the room above mine. I could hear the person next door to me urinating.
Value for money, very comfortable with a good complimentary breakfast, beverages 24/7 with bottled water on demand.
Location was great! It was easy to get to and to get around Seattle from. There were a number of restaurants within walking distance, which was handy with small children. The staff was amazingly helpful and friendly. I would highly recommend this hotel to anyone. Our room was not very toddler friendly. All the door locks were easily disabled and we had to jam the desk chair in front of the patio door to keep the door shut and my son inside. Also, the room had a shower only, not a tub and shower but luckily, we had a friend staying in another room in the hotel with a tub, so I was able to bathe my son there. Our room was located in the corner of the hotel, next to the laundry room and if we wanted to utilize the complementary wi-fi, we had to be in the bathroom or the entry hallway of our room. Otherwise, the signal was too faint to use.
Good location, we got a really good price, comfy bed, very decent breakfast, hotel is old but clean, staff were friendly and helpful #1 thing: we paid for parking both nights but on the second night there were no spots available when we came back. Fortunately it was Saturday night so parking on the street was free overnight and the next day, and they refunded the parking fee. Could use new carpet in the halls, kind of a strange smell, low water pressure in shower, single pane windows get lots of condensation and drip.
close to space needle, friendly staff, lobby and elevators renovated extra charge for parking, overcrowded breakfast room, always low on coffee, hot tub barely warm in August, floors looks old and dirty
It was good location. Employees were chill. Good service overall. Don't charge for parking
Hot breakfast Bathroom amenities Smell of room Overall hotel condition was poor
price bathroom needs some repairs/maitenance
Close to a lot of attractions. Price good for Seattle. Breakfast was pretty good. Bed wasn't great. Not the nicest hotel. Basically a place to sleep.
The breakfast was excellent, the beds were very comfortable, and location was great.
The staff was welcoming, informative and just friendly! I enjoyed the free breakfast and thought the rooms were clean and comfortable. Quiet at night and in the heart of everything Seattle. They greeted me and politely verified my status as having a room each time I entered - I felt very safe and confident that anyone I encountered in the hall was another paying guest. (Seattle is known for its homeless population.) The fitness facility also had nice equipment. The TV picture went out regularly, the fixture in the sink was slightly damaged, and the hot water in the shower went ice cold if a neighbor showered or used their bathroom. The room had a refrigerator, but no microwave. I assure you, however, the attentiveness of the staff more than made up for any deficiencies in the facilities!
The quality of the TV was excellent! Also, the selection of cable channels were excellent! Extremely disappointed that it was not until I arrived that I found out I would be charged over $16 a night to park my rental car in the lot. I thought I should have been told about this additional charge when I booked the room.
Great location, walk to the Space Needle, Pike's Market, downtown shopping. Bedding was soft and bed was comfy, towels soft as well. All inclusive breakfast had all the basics covered, and was plentiful. Carpets were stained in the hallways, and our room. While clean, our room smelled musty, and there were spots (mold?) behind the headboards and throughout the bathroom. Bathroom could stand a refresh.
Very noisy place, poor internet system in lobby Helpful staff and good breakfact
We loved the breakfast, l think it was very complete: waffles, eggs, sausage, cereals, breads, fruit, juices, cheese, yogurt, pastries, etc. They also have complementary coffee and tea 24hr at reception, the rooms are clean, they have a keurig with k cups which is great, small fridge. Location is great. It was a bit outdated, needs renovations, the ceiling noises were horrible, l could hear people walking, not so much for the walls, the windows are also thin, the bathroom has a shower not a tub, wall paper is old and gross, But it was the cheapest and l think it was worth it.
Cheaper parking Not easy walking area, near a major highway. Have to walk a few blocks to get away from highway to get towards downtown. Not a lot of restaurants in the near vacinity. Did not feel like a heat area, too congested in that area
The hotel is well located for the city centre and the space needle and has a nice bar / restaurant attached. The room was large, well equipted, clean and comfortable. The staff were also very helpful and I would recommend staying here.
Close to peoplease I know. Front desk staff very helpful and professional in person. Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.
it was very comfort for us and close to the Space Needle. nothing in particular . It`s a bit far from down town , 15 to 20 minutes walk .
Comfortable bed, Good sized room, microwave in room. Very clean. One lift was out of order and wasn't repaired for 2 days. The management were a bit arrogant in not putting a notice on the disabled lift. There were no apologies to the guests. My credit card had been charged and I wanted to pay cash. I had to hunt for city maps and tour brochures. It would be helpful if they were in an obvious place in the main foyer. It was a little far from the centre of town.
The hotel is very centrally located. The staff was very knowledgeable and helpful in providing directions to various destinations. Good fitness center. We would definitly stay there again. No coffee available in the lobby and no swimming pool.
Location, clean rooms, very comfortable beds and pillows
Reasonably close to downtown and the space needle. The restaurant was okay, though breakfast was too expensive. Staff were very professional. Doesn't include free breakfast, even though the Holiday Inn Express that's right behind it does. Bedsheets don't fully cover the queen beds. Free Wi-Fi was so slow as to be worthless (100kB/s).
It is close to seattle center (5 min walk). It is quite far from seattle downtown. You have to take the public transportation. Not that much restaurants in the neigbourhood
The Staff were friendly and helpful. No Air conditioning in the lobby or hallways. My request for a room configuration of 2 double beds was ignored. Not sure if this was the hotel or booking.com
Reception staff very helpful and informative Hotel facilities very good for the cost elevators were a bit on the slow side if i am being pickey but other than that everything at the hotel was very good
The hotel was very comfortable and the rooms were spacious with all the eminities, such as refridgerator and hair dryer. The staff was very helpful and full filled all our needs from printing out walking instructions to getting us cars to take us to places.
The location is perfect for our stay! The room was clean and it has a nice view of the space needle..
Location, location, location
The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean. They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.
Near everything we wanted to see. Friendly staff. Nice spacious room. Poor breakfast options. Wifi wasn't very stable.
this place is badly over priced
How close to Seattle attractions The old elevators
Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.
Hotel has neat and clean rooms with a modern feel, and great location. The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.
The location. Prime downtown near good restaurants, within walking distance. This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel. This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.
Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful. It would have been nice to have had a shuttle to get to airport.
The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff. Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.
Nothing Small room
The staff was friendly , the location was awesome. They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.
Clean and friendly staff Need more guest laundry facilities
Close to downtown and pike . Hotel isn't ravishing but sufficient. Price could be lowered to make it more attractive.
Worst hotel I've ever stayed. Bed was very uncomfortable. The key card didn't work 3 different times and the front desk "manager" was very unfriendly about it. I told housekeeping I didn't want service and they did anyway. Touched and moved my things. Not a happy customer at all!!!
Near Space Needle. Run down, in a sketchy neighborhood, no restaurants nearby and terribly over-priced. Stay anywhere else.
Convenient location to sites. Nice underground parking. One odd thing is no plug ins to charge phones - had to use bathroom plugs. They could fix by offering a power cord. Good breakfast options.
Location Just about everything else. No pool or jacuzzi even though it was on the website. The place is old, smells, and need a facelift. A BIG disappointment !!
Breakfast really adds value. Ate enough to last me through the day.
The breakfast was very good. Bed was uncomfortable. Room was very small. Bathroom was too small. Traffic noise and loud talking from the hallway kept us awake all night.
Breakfast. Location. Comfortable bed Loud location, busy
There was some mix up between Kayak and the hotel reservation system that was a bit of a pain to resolve upon arrival at the hotel. Other than that the hotel met expectations.
The hotel is close to Seattle Center, local restaurants, pubs. Easy walk to Chihuly Museum, Space Needle, Pike Street Market, etc. Rooms are very, very small, the bathroom was a micro-room, and the walls and windows have no insulation, so we could hear all the neighbors and the expressway next to us was a constant noisy nuisance, day and night. There was a party above us both nights, one until 5:30 a.m., Seahawk fans outside our window partying and it was Halloween! We kept closer to our budget by staying at QI, but you get what you pay for.
Located extremely close to Space Needle and Seattle Marathon start line
I was allowed to check in at 10:30 am. With the rain that day this was an unexpected bonus. Breakfast was very good and area was very quiet even though it was Halloween weekend. The monorail was really close and convenient to get downtown. Overall it was a great stay and I'd definitely stay again.
The hotel was quiet and in a great location by the Space Needle. Not luxurious but comfortable enough.
Great location and clean Advertised newly furnished but furniture was obviously older and some pieces very battered..Also advertised a hot breakfast but only coffee, OJ, mini bagels and mini muffins provided. No fruit or even cereal or toast. The outlets in the room were so over loaded that you had to unplug the frig to watch TV. Bathroom fan was so loud it sounded like a helicopter. Knobs on the heater were stripped so they just spun when you tried to adjust the heat. The elevator was out of service. They were asking that the plastic knives not be thrown away and no liners provided for the ice buckets which made me question if they were sanitary or not. I decided it wasn't worth the risk and didn't risk using either...
The hotel has potential but their was a lot of work that needed to be done. The continental breakfast was a joke!
It was cheap and easy access to Seattle's downtown. Breakfast was not adequate and ended too early.
How close it was to the Seattle Space Needle Our first rooms door could open without a key!
great location close to the space needle, nice bathroom close to a big road. Very old rooms
It was in a very convenient location. The hotel wasn't horrible, but the beds were really hard and uncomfortable and they use the word "continental breakfast" loosely. They only had a few muffins, bagels and apples. No cereal, milk, oatmeal.
The only reason to stay here is because it's a third of the price of anything around it. There is, however a $10 fee for parking that is not reflected in the price. Oh, and it is close to the space needle. I guess that's two reasons. Old. Outdated. Countless cigarette burns in carpet. Construction all around. Bad smell. Hidden parking fees. Uncomfortable beds. Yard sale type furniture. Paint chipping off walls. This list just goes on and on...
Nothing Poor bed. Noisy. TV reception was sporadic at best.strange smell in room. Light in room did not work... electrical cord was cut. Pretty scary overall.
The place is barely habitable. Unclean and dirty.
Nothing!! I would love a refund!!! Dirty, too expensive, terrible customer service, terrible location, couldn't even use swimming pool.
The only good thing about this hotel was the front desk clerk. She should find a job at a better hotel asap. The place was a total dump!!! Toilet seat was falling off.I Had to screw the bolts back in myself to be able to use it. Tv remote was broken. The fridge still had the prior quests old food in it & it was very dirty.I Stayed 2 nights & paid full price for both nights but they didn't change the sheets on the bed, they just remade the bed. The hot water knob on the tub was broken & hardly any hot water came out. The clock was set for the wrong time so I missed the breakfast in the lobby. I have stayed in a lot of hotels & this place has the worst I have ever seen. I would have left but couldn't find another place in the area with such short notice.