Hotéis em San José del Cabo

Prós: This place is amazing!!!

Prós: The rooms were clean and spacious and the food far exceeded any all inclusive that we have ever stayed. The beach was beautiful and the pools wonderful.

Contras: We stayed in a "pool" room which meant that it is either on the 1st or 2nd floor. Nice room, however, the jacuzzi tub in the room was more than fine without the extra 30C/86F "pool" The pool feature was extra and I feel it was not worth the extra price as well as was disappointed with the location due to the pool.

Contras: So we very much enjoyed our second stay at Grand Velas. I was very happy with the second room Vs the first one we booked. I was however disappointed to learn many - an excessive many— were there at very deep discounted rates. We do not mind paying for quality but we do mind paying for other guests stay, I.e. potential condo/ casitas buyers that have no intention of buying as well as large corporate groups. When you can offer me competitive rates for the same room—-let me know. Otherwise we will seek elsewhere.

Prós: Grounds were awesome and well kept. Rooms were spacious and food was above par for an all inclusive. Laura, our concierge was helpful in booking our excursion and left us a nice surprise.

Contras: Most staff was great but several employees forgot things on multiple occasions. Initial room they gave us was right on the path and I opened the curtains to a man looking into my room. Children were rolling down the hill in front of the room as well. They couldn’t move us to a comparable room so asked us to pay for an upgrade (fine, I guess). While waiting for the new room, I went to the old room to grab a book for the pool. I got locked in the room and the alarm went off! I was stuck in there for 30 minutes before my husband forced them to open the adjoining room. Then things got better in the new room....until this morning we realized my husbands wallet was missing his $100 bill (kept in there for emergencies folded up....) We will not be back nor would recommend this property to friends or family. Also to boot, two 10 year old girls were allowed to use the beds at the adult pool. They staff asked them to leave and they refused. Caused a whole scene and ruined the vibe at the adult pool.

Prós: Most amazing experience we had in our lives. Definitely a 5 Start service, great quality food and amazing staff. Arquimedis & Omar by the pool, Javier at Azul, David our concierge, Alfonso & Daniel at Piaf/Autor, also the person who I don't recall at Velas10, they were all magnificent. They know what they are doing, extremely friendly and well trained staff. The possibility to ask for anything (even at the restaurants) made this a mind blowing experience. Great list of drinks & wines. Phenomenal restaurants with top meals, high quality. Rooms are nice and big all with sea view and impressive amenities all over (like Loccitane products, sunscreen by the pool, real towels at all restrooms, and so on). Nice and quiet especially if you go to the Adults Only pool sea front. Will definitely be back,

Contras: Our room was besides the elevator hall, so could be noisy. SPA services extremely expensive , ended-up not getting anything.

Contras: The food was not so great

Prós: It was very clean and quiet. We really appreciated the adult only resort. All of the food was really good but the Lebanese restaurant was our favorite!!!

Contras: The resort credits has a lot of limitations. While the spa is beautiful, the masseuses and attendants could use better training. We did the 4 hand massage they offer but wasn’t impressed. We have had better massages for sure. Also make sure you pay attention to charges at check out. If anyone takes a charge off, make sure you get their full name and documentation.

Prós: breakfast was good no complains lots of variety

Contras: As soon we arrived they asked for payment of stay, usually you pay when you leave or prior to that, then they took us to another desk to explain details for what trying to set up appointment for a a meeting to show us different rooms even though I was very tired this representative keep insisting

Prós: Gorgeous property. Staff needs training.

Contras: Promised a king room. Not delivered. Service was slow.

Prós: The private beach was unreal and worth every penny. Not only was it quiet and not very busy, but the temperature of the water was absolutely perfect. In addition, the views from the room and the pool/jacuzzi were fantastic. The bed and room was also very comfortable.

Contras: The gym could be better, but not a big deal.

Prós: Beautiful, nice and quiet hotel. Away from everything. Private beach was beautiful, calm and relaxing. Food at the restaurant was delicious. Each room was stocked daily with complementary beer and water. If any assistance is needed in the hotel.. Ask for Alex.... He is awesome.

Contras: Only 2 guest allowed per room, far away from everything. If young, I would recommend staying in San Lucas. Supervisor was very rude and does not have customer service skills. Wouldn't not stay again due to too many hotel restrictions. Also, you cannot bring any alcohol, outside food or drinks to your room. They want everything to be purchased through the hotel.

Prós: Property had a very cool artsy decor and great rooftop pool.

Contras: The food and drinks were mediocre and the wait staff was extremely slow and not particularly attentive.

Prós: Staff was friendly, central location

Contras: room cleanliness and design of hotel

Prós: We loved the entire stay. Room was awesome, bed cozy, food excellent, staff incredible, location amazing and beautiful! Can't wait to go back!! Beach was beautiful! I am going through withdrawals and I just left 7 hours ago.

Contras: Nothing!! Not one thing!

Prós: Stylish and really cool place without any children. Attention to each details, good gym, excellent swimming pool facilities, amazing pool bar. Attentive staff and quick service. I can say real 5 stars, place where u wanna come back

Prós: We loved the whole experience. Staff were very welcoming, room was wonderful, very clean, proximity to the marina was so fun to watch the boats coming in and out. The private beach was very nice.

Contras: I only wish we were closer to downtown.

Prós: The Hotel is cool. It has a very artsy feel, pretty clean, and relaxed. The view of the Marina is a fun twist on a hotel on the coast, but we enjoyed watching the yachts and high-end boats come in at the same time as the local fishing boats. The pool is really not a "pool" but a long swim up bar that is about chest deep and not very warm. The hot tub is really nice and presents an amazing view of Cabo and the Sea of Cortes as the sun sets. The staff are very warm and friendly when you approach them. (End of not liking: They confirmed we had a King balcony, only to be told when we arrived that we did not in fact have a king bed. My wife told them it was our 25th wedding anniversary--that fell on deaf ears. We had two double beds for new years eve and our 25th. Very disappointed.

Contras: The service was terrible. The staff people are very nice but they lack training. I ordered a chicken Satay and it took and hour and ten minutes to deliver it to me. I thought I was being too picky so I tried some experiments. After sitting at the pool bar for twenty minutes waiting for anyone to come take my order for a drink, I walked to the bar and suddenly everyone was very excited to see me. I ordered my drink. Mind you, there were three people in the bar area, two people standing by the bar (all staff) and it took another 15 minutes to get my drink. I then went to the beach club where there were two people behind the bar and one guy serving drinks. I walked right by them, took a seat in a lounge chair and waited. For ten minutes, I watched the server and the bartender chat. I then got up and decided to try the Container bar. I stood at the bar, literally at the bar, for ten minutes. There were three people in the kitchen chatting to each other. After ten minutes, I left and went back to my room and made myself my own drink. Also, watch your receipts carefully. When I first arrived, I went to the pool bar and ordered a blended margarita. They gave me the bill and I signed it, did not review carefully admittedly, but when I looked at it the next day, they had charged me 420 pesos for one margarita. Included in our reservation were free breakfasts each day. They did not tell us until after we ate our breakfast that the free breakfast was only the continental. It was 360 pesos. I ordered the Gonzo Omelette which was 180 pesos. A wash, right? NO. Nickels and dimes seem to be a big motivator at this place. HANG ON TO YOUR RECEIPTS AND WATCH WHAT THEY CHARGE YOU. A couple people ahead of me checking out were questioning certain parts of their bill and they just gave up and said I must have had more to drink than I thought. Finally, we had attempted to reserve a king bed, to be rejected I sent a message to the resort

Prós: Awesome pools on the fourth deck.

Contras: Food was average at best one star.

Prós: The hotel has a nice, hip, chill vibe. Beds were comfortable and rooms were spacious. The upstairs rooftop pool area was nice and serene. There was a nice spa area with a large jacuzzi and steam and sauna rooms.

Contras: The front desk seemed to not be the most organized. When I arrived, they tried to charge the amount of the room, and I had to find my records to show that my room was already paid for. Upon exit, they charged my friend and I for the spa use, when I was the only one that used it. We had to go back and forth for a bit, but eventually they charged only my spa use. The doors to the rooms are unique, but I kept getting scared I would trip over the bottom door. It's like a door frame, and then a smaller door opens and you have to step in. It can be a little annoying when you have a lot of luggage that you need to lift up. They have nice bathtubs, but they are out in the open with no privacy. Would be fine if it was a couple room, but it was a double double and I was with my friend, so we didn't end up using it.

Prós: beautiful architecture

Contras: too noisy for family stay, party music all night

Prós: The facilities and design of this resort are out of this world. Our room was amazing with a beautiful ocean view with a day bed and bath on the balcony.

Contras: There was a dog in the room next to us that barked a lot during the day and cried during the night that was very frustrating. On one occasion we ordered food, I made the waiter very aware of my avocado allergy and he said he would ask the chef to adjust the food accordingly. When the food arrived 2 out of the 3 dishes were covered in avocado. We asked for one of them to be changed as I didn’t want to hassle him by asking to change the two of the meals. He then returned with the very same plate of food but just with the avocado removed from the dish. I obviously could not eat the meal as anyone with an allergy would know that you would not eat anything that had been in contact with your allergen. This was very disappointing because in Los Cabos in general I found that restaurants treated any allergy with so much care.

Prós: Staff is very nice and professional. Hotel is clean. The ambiance is eclectic. Loved the modern look of the hotel and room. 65 inch TV in the room is great. Looks exactly as it's pictured. Great gym.

Contras: Room service menu is limited, expensive, and not that good. Construction during our stay was a little annoying.

Prós: the Facilities and staff

Contras: The food at cielo mar restaurant was horrible

Prós: Everything! The room with the ocean view and the 5 swimming pools! The food is amazing literally everything is phenomenal!!!

Contras: Nothing.. just to lower the temperature of the swimming pool

Prós: * Really unique design resort. Futuristic definitely. * Lots of pool. * Easy access to beach. * Every staff was really attentive and helpful. * Located pretty close to a grocery store to get water. I walked to La Comer for about 10 to 15 mins one way. It's not bad at all. * The room is really modern. Curtain has automatic control. There's some ambiance lights too. * Even at night, there's a staff near the beach that could help you get towel.

Contras: * Only 3 restaurants on site, one of them only opens for breakfast. One of them is super expensive. The other one is rooftop bar with somewhat ok food. * All pools are not heated. * There's one jacuzzi, it's heated, but not hot enough. It's still chilly. Especially because that jacuzzi is connected to the next pool. They don't put some kind of separation, so the water just connected with each other. * House keeping is inconsistent. One time it's really good, the other time is just okay.