Comfort of the rooms- clean and comfortable bed, nice bathroom, nice view from the hotel's terrace, and nice people. Cafe and continental breakfast.
The handy location and friendly and helpful employees
location They did not have my reservation. If it would have been full, there would be problems for someone
I liked the location and the free parking. The room needed some repair, paint and the shower head needed fixing.
Good value and good, safe location, close to bus lines.
It was very important to me the parking car, and the location where the hotel is. It is near of almost all places I want to visit. I don't like the carpet.
It was good value for the money and the location and facilities were excellent.
Nice Location for walking to attractions, handy with the parking (although a little tight but we liked the challenge!). Breakfast was terrible - cakes and muffins do not a breakfast make! Hotel needs an update and seemed a little on the expensive side for what it was.
Parking was convenient & location was also convenient to restaurants and sites.
I thought the location and closeness to fishermans wharf and easyness to the other transport was great i thought that the price was a bit excessive for what we got but the location made up for some of that. We had a lot of trouble with the Wi-Fi.
Location: the motel is within 20 min walk to Fisherman's Wharf. Parking: Limited, but available on premises. Beds: comfortable -Cleanliness: booger on the lamp on the night stand; partially torn shower curtain; hair on the bath tub drain; mold on the lower end of the bath tub's handicap handle. -Noise: very noisy heater/cooler. -Furniture: dated worn-out pieces from my grandmother's attic. -Detail: discolored bath tub ceiling (2 brush strokes of paint could have gotten it back to perfect condition); rust/mold on the shower's rod (could be removed in 5 minutes with bleach); electric outlet's plate on the side of the bed loose and outlet not working; TV's wires all loose and coming out of a hole in the wall; one of the first night's towels was worn out with side threads hanging out. -Parking: this is a family motel and guests return early. So when I returned back late, there was no parking. Since Sat and Sun parking is allowed in front of the motel, I parked outside. -Breakfast: served in the lobby with only 8 to 10 seats available. If all taken, they ask you to take a tray back to your room. -Staff #1: I left the room in the morning and placed the "please clean" sign on the door. When I returned in the afternoon, a manager (??) knocked on the door and gave me an authoritative lesson saying that I should not have left the sign outside, since I did not need anything (was always under the impression that the maid, once done with the room, places the sign back on the door handle's inside the room. -Staff #2: When checked out, my friend accidentally left a phone charger plugged in an outlet. I called the same day and asked for them to find it and mail it back. Their first response was to tell me that there were going to charge my credit card! I asked them if charging my credit card 45 cents was worth it and could not cover it in the name of good customer service, since I stayed in the motel for 3 nights (and overpaid). They said NO, and promised to call me back once the charger was found. Still waiting for the call! -I travel nationally and internationally and have never encountered such horrible customer service. No American or American-raised owner or manager would ever run this kind of business with such bad customer service. -Sorry, but I would not stay there again. Tons of other places would love to have my business and they will.
Easy to find on a major street with free underground parking. Easy walk to local attractions like Fisherman's Wharf and Union Street with bus service to go farther. Plain and simple, small so no crowd issues. Beds new and very comfortable. Needed some better maintenance in bathroom and common areas. The rooftop terrace is minimal and could be a real asset with some decor and character touches as it offers excellent views.
location - great, for city tour.staff - very good. breaffast - nice but you have to eat in your room. totaly - convinient but quite expansive for similar hotels/motels. here - 170 $ for 4 guest, similar - 120$.
Staff was awesome-location is awesome
It was in a great location to walk along Lombard Street, to the Golden Gate bridge and to Fisherman's Wharf and we felt safe in the area. Our first impression was unfortunately terrible as we were given the key to someone else's room and walked in on a group of guys drinking and smoking, very early in the morning! This made us think we had made a grave error in location and hotel choice. However, I think this was just an unfortunate experience as the hotel was quiet and the other guests orderly during the remainder of our stay. And it should be noted that smoking was not permitted in the rooms - these guests were just abusing the system!
The location was great - walkable to boutique shops and restaurants, plus the marina. The hotel room was clean, offered a walk in closet and had an updated bathroom. The bed was comfortable too. They offered a year round heated pool and continental breakfast as well. This was our first stay, but it won't be our last!
I enjoyed the helpfulness of staff. The rooms are well-appointed and adaptively, attractively renovated upscale from the old motor court it once was. It's clever, creative and a nice change of pace. It's a bit noisey---but to be expected in that it is old construction and all access in and out involves noise.
Excellent family friendly atmosphere!
Great location, fun decor-friendly staff a little noisy
Clean fresh rooms, colourful decor, heated pool, very good location.
Convenient location, very close to centre of city, able to walk to Fishermans Wharf. Very close to bus routes making it very easy to get around the city. No coffee making facility in the room
The staff were extremely helpful, polite and professional. I will recommend this Hotel to friends, customers and fellow sailors. When we return we will stay at the Hotel del Sol.
Nicely situated in the Marina neighborhood. Plenty of lovely restaurants there, better than downtown. There's no room for breakfast: take it outsifde at the pool or into your room.
It is a great hotel with excellent location, nice and clean rooms, friendly and helpful staff (Jorge was the best!) and a very good complimentary breakfast (bagels, muffins, pastries, coffee, juices, yogurt....). Next time I'm in sfo, I know where I'm staying at.......HOTEL Del sol, of course!
Great location. The hotel is right off the 30 bus line. Nice and friendly staff. Good small free breakfast. Great value for the money. Not the warmest blankets they had a few holes in them, but everything was clean and smelled nice.
good location very noisy
The location is fairly good, nearby food and shops and 45 min walk to pier 39. The quality is bad. The bed was horrible, i was glad it was time to get up in the morning because the bed made my back hurt. My wife had the same. The shower made alot noise, same for all other showers which we heard in the morning. Our promised breakfast was nothing more then milk and pre-packaged muffins. We decided to go out for breakfast in the end. For $65 this was not good enough. I think most reviews here are based on the hotel years ago. However it clearly aged without maintenance.
very good hotel, clean, open 24/24.it isn't very central but there are 2 buses lines across the street. very good continental breakfast with milk, thè, coffe, very good banana muffins and eggs. ther's only some noisy of traffic, but we are so exhausted for tour and we stay very ok!!!
Only the location. They say that there is internet connection throughout the hotel, but in fact, you can use it only on the 2nd floor. If you are on 3 or 4th floor, you should go to the 2nd to be able to connect the internet. Also, unbelievably, they do not have parking..
Front desk quite helpful & friendly The location is great, and is very close to Chestnut Street with the Muni bus system. Overall I will stay here again, now that I know how things work. Did get good rate ($80/nite) Cold: no heat & only 1 thin blanket Lukewarm shower - will get hot one if the water is run about 10 minutes or so, per front desk - but didn't know this for the first morning:( Not enough towels (no washcloths/bath towels) Solutions: Front desk was great about giving me everything I needed. Got initially second blanket -almost slept well and then W/3rd blanket slept better. Wall heater nonfunctional. Whoever cleans the room does not replace the towels - just takes the used ones away. Continental breakfast: ok, didn't see the hard boiled eggs first day as the are on shelf below eye level.
Convenient location near SF places of interest. Good value and very helpful staff. Rooms comfortable, with enough space to get organised. The continental breakfast was unusual for the British taste. Some of the rooms could be noisy, being close to a busy road but this is a subjective view.
The room was relatively clean. The carpet in the hallway was about 2000 years old. It was extremely dirty that I wanted to throw up. There was no ironing board or iron in the room so if you're here for a meeting that will be a problem. There was no parking so if you rent a car, you will have to drive around and around to find parking. There are other motels and inn within couple blocks and those have parking. There was no thermostat in the room so you can't control temperature in your room. I would go somewhere else if I has known how it was before I came.
convient to my conference at fort mason, reasonably priced, convient access to fisherman's wharf, comfortable rooms a little small
The Marina Inn staff were exceptionally warm, friendly, and helpful. Our deluxe queen was spacious, clean and very pretty. The location is excellent- close to the water, many reasonably priced delicious restaurants, and boutique shopping. I highly recommend the Marina Inn The included breakfast was very basic. There was sandwich bread (next to a toaster), hard boiled eggs, yogurt, a few bananas and orange juice.
The room was pretty nice overall. The bed was nice, and the area was pretty beautiful. a walking distance (for those who like to wonder around the city), to many cool places. When I got to the room, the carpet was a little wet, so I guess it might had a problem in a rainy day.
I was allowed to check in early. Great value for the room. Located within walking distance to several bus stops. Good restaurants nearby. Glad it didn't have shared bathrooms either. No A/C. I had to open the windows to cool my room down, and then the traffic was too loud to enjoy watching television.
Hotel staff great! Room really clean, as was the bathroom. Bed & pillows comfy. However, if you want quiet, forget it. Doors and walls paper thin and much noise from partiers. I suggest earplugs. Motel is very close to fine dining, shopping and Starbucks though, and that's a plus! Good if you are on a budget and only use it for sleep. Very noisy, so don't stay by the elevator.
Location was ok, parking easy. Had wireless internet. Room was fine. Bed a little small for 2 people (no, we are not fat). The hotel was loud - thin walls meant we could hear TVs on in adjacent rooms, and hear people having conversations outside, doors banging late at night, etc.
Can't beat the location! Bed is uncomfortable and rooms are tiny with very little sound barrier.
Location---close to family's home. No hair dryers in rooms. I had one delivered from the office, however, so it wa okay.
The beds and pillows were very comfortable... Poor parking (of course, being in San Francisco, having any free parking is good). No air conditioning.
Location. Walking distance to most of Points of interest and Pier (39) and choice of quick food Restaurants nearby. My first stay at Motel Capri was in 1971 (39 years ago) and kept coming back ever since.
- Clean room - Nice bed - WiFi worked fine - Excellent location - not loud outside - Dirty outside the room - Breakfast did not start until 8am, which is too late for me
Location was great, staff was friendly. The motel was very quiet and private. We very much enjoyed our stay. I do wish the rooms WERENT so run down, but it was sill worth the price and location!
The room was clean and the bed was comfortable; it was also fairly quiet for the area The furniture was shabby and the shower head wasn't very forceful
It was open when we came in late from the airport Parking stalls, as much as they were available, were too small.
good location. Across from my favorite bar..... in a word disgusting. from the moment I got in to the non English speaking reception, to the sticky carpets, to the thin walls, to the parties happening after the bars closed, to the families leaving at 4:00am because they were well simply awake, to the road noise starting at 7:00am.
parking the room
decor of the rooms Parking area too small
Good location. For travelers with the car- free parking. Free wi fi access
Good location and price. Complimentaly breakfast was less than expected.
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
Felt like home when first checked in Felt not important at checking out
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
Plenty of parking, comfortable bed, good shower Refrigerator did not work
A good budget motel for a short stay in SF... Small stinky room...
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
excellent location, parking available, clean room
Hair on all 3 pillows, need I say more!!! Bathroom fairly clean, but the bed had just been made again, with used sheets. Internet connection was one bar and working between connection and off line. Do you know the feeling of writing a letter and push send, and then you are offline...? See above..
After some of the reviews, I was a bit nervous, but overall the room was fine. Clean, relatively comfortable, friendly staff, a bit noisy.
It is easily accessible to down town San Francisco using public transportation. I booked the king room and was given a double bed because the room was not available. The place looks horrible. It needs to be torn down. Too noisy.
The price for the location was excellent. Well worth the cost of not having to deal with morning rush hour in San Francisco. Would definitely stay again. I would say they could update the bedding, other than that nothing.
Price was unbeatable. Bathroom was remodeled and sparkling clean. Room was very plain and basic, but clean. Location was great. Parking was free. Bed was comfortable, pillows were great. Had king rooms available at no extra cost. Room had a fridge and we froze ice in baggies (no ice machine). If you are on a very tight budget, or are a bargain shopper (like us), this is a dream come true. TV easy to work, no premium channels. Half the cost of any other motel in the Marina District, and perfect to sleep and clean up and get going. One step up from a hostel. Outside was undergoing remodel, outside floor rough where walkway carpet had been removed. Long narrow parking strip, had to back out onto the street. No clothes closet or hooks to hang clothes, we used a "towel loop" in the bathroom.No in or out of room coffee service, but a 24 hour donut shop about 2 blocks away. No ice machine. If you don't care about amenities grab this deal. If you're spoiled by free hot breakfasts, or on a fantasy vacation or romantic getaway, go elsewhere. These are not complaints, just hints of the quirky things you will find.
Location was fine - you could walk to fisherman's wharf fairly easily. From the outside the hotel looked run-down, but the room was well-kept and clean. the bed/pillows were too soft, the wifi signal was too weak so we couldn't access the internet.
Its location. i stayed for 5 nights and my room was not cleaned once.
Location and clean Our veiw was of the room across from us nothing else
I liked the location, near tourist spots. There were an amazing amount of great restaurants within two blocks of the motel. There was adequate parking. The room was fairly large and comfortable. It was secure, with keyed entry from garage to elevators. The people at the desk were very nice. Lombard Ave. Is a busy street and it was noisy in the room from the traffic. Our room overlooked the street.
Great front desk staff, price is great for the area. Nice neighborhood
Cheap and near Wharf and Chinatown
Close to Fisherman's Wharf, within walking distance or to the public transportation locations. Located in a noisy area with traffic, crowds on weekends and next to a fire station that is very busy with the sirens and horns.
GREAT location. Good value for the money. Overall, undeniably dingy. Who cares though when you are out in the city?!!
A very nice Inn in a great location at a very good price.
The price was low. Room was comfortable.
The price was very reasonable, the location was convenient to many restaurants and there was a small grocery store right across the street. It was noisy, but it's a city so that's to be expected. The person who checked us in was unable to find our reservation at first and he was very irritable when we requested a rollaway bed.
It was close to the bay and I had a lovely walk from it to the bridge. The room looked ok BUT... Terrible bed bugs!!! I woke up with about 50 bites which itched for days. My sheets were a mess of blood and bedbug poo. Disgusting! Avoid at all cost.
Great location in Cow Hollow, close to Chestnut and Union Streets. Traffic, street noise, but part of the deal...
Great Service, and great people
Clean room, nice location, friendly staff. If anything, a bit loud (traffic mostly)
It was central to all locations.
The room was fair,but the rest of the hotel was run down (dirty). The parking was underneath the building but not enough space for parking.first come first serve. I did not like ramada at all compared to the days inn at el camino real near air port. I would recommend other ramada's I have stayed in but not this one located on lombard street.
Good location, friendly staff & clean Breakfast could have offered more options, the rooms are set up like a motel but they are all facing each other down a hallway so in the mornings when people leave, you wake up to slamming doors.
we stay at the hotel and we feel so comfort about the services and the staff that helps us a lot that when i delay one day and he still serve me and help me ,i feel so glad for that. none
The staff was very helpful . Local public transportation near by to access all areas of SF was excelent Not having a breakfast room , had to take breakfast back to bedroom to eat
Parking was included No Elevator. We had to go up 3 levels with suitcases.
This was the worst Hotel we ever stayed in. We were extremely disgusted with the whole hotel. One of our towels had holes in it. We are not sure that the sheets had been changed and the pillows were extremely old and awful. We have booked many hotels with you but we have never experienced such a terrible hotel before and will never stay in a Ramada again Everything
Cheap. Location to the Bay Area. My room was right nest to the ice machine and was so loud, but no reduction in rates. I had to check out early becasue I couldn't sleep due to noise. Plus all the room doors slamming shut is noisey. This is not a Ramada hotel, it's Ramada limited... Doesn't have the same quality. Staff were rude and unhelpful.
The hotel room was very clean and tidy The location is horrible!
The room was clean and looked fresh painted, although it smelled strange. The location is good and this is all that we liked. Lombard is a very busy street, so if you need a good night sleep, find a different hotel or ask for room that faces the other side. Pillows are horrible, room smelled funny, towels old and olso smell. Free breakfast; carbs and coffee with dry creamer and sweeteners, also orange juice. Free parking is very limited, and there is no parking around, so be prepared to cruise around if you are driving.
Went during winter. Nice heater. Quite Reasonable WiFi There are very limited space like 10 spots. If you arrive late, there isn't any space available. I saw a broken window in front of the hotel so had fear of parking outside of the hotel.
comfortable and close to shopping, between the Presidio and Fisherman's Wharf. Good access to transit down side is no elevator for access to rooms
Proximity to bus stops which went to centre of town or Fishermans Wharf.Quiet room. Spacious room. Having to carry breakfast for 2 people up 2 flights of stairs on one very small tray because each room was only allowed one. Breakfast cut-off at 9.30am.No breakfast room or lift.
Within walking distance of tourist attractions. Nearby good food, and great atmosphere. Polite and friendly desk staff. Currently being turned into a travel inn- the sign had already been changed (a little confusing). Rooms a little worse for wear.
The Price... Old Room that needs to be updated bed was uncomfortable, old and the room smelled old. Loud street noise and no parking for larger vehicles.