Hotéis em Mission Valley East, San Diego

Contras: There was a hidden $19 overnight parking fee, so the room rate was not as low as advertised. Also, the breakfast buffet was definitely below par, even compared to other Springhill Suites where I have stayed. What's more, the staff was slow to replenish the buffet at the peak of the breakfast rush hour. For example, both sausage trays were bare and the pitcher of milk was empty. A better breakfast, including better coffee, could be had at the Starbucks next door.

Contras: $19 for parking seems a little not of line. They are not downtown so I don't see why they are charging.

Contras: I was extremely disappointed to find out that I had to pay $20 to park in their own parking lot with no other businesses or restaurants taking up their spots. I would understand this if it was right next to a super busy place where parking was a premium but it was almost a ghost town. I felt that it was a total cheap move on the hotels part and most likely won't stay there again because of this.

Contras: Too noisy

Contras: The heater turned cold in the evening. I was sick the following 3 days.

Contras: Location The room smell bad.

Contras: Unfortunately the pool was closed while we were there for renovation.

Contras: Cost of parking was expensive. Only $2 difference between valet & self parking, so we did valet.

Contras: Weeks in advance I pre paid for two non refundable rooms, which were guaranteed by Kayak. I arrived and they only had one room and they oversold the hotel. I let my parents take the one room and the girl at the front desk seriously told my wife and I to sleep in our car. They then fought to keep all the money for the room and made up a lie about offering me a room at another hotel. This never happened. "Casa de rental car" doesn't count as a hotel room - I've never been more angry or offended by a hotel in my entire life. Complete snake oil salesmen. Don't go here after you paid for two rooms weeks in advance if you plan on sleeping in them - only pay if you want to be seriously instructed that they're sorry, even though you paid for two rooms they do t have any more and you're welcome to sleep in your rental car - but still pay them! I plan on filing a claim with the BBB for their fraudulent actions, along with a dispute on my American Express and I'd love to know how kayak will handle this.

Contras: Valet service needs customer service training. We waited outside in our car when we arrived at the hotel and no one came. I went inside to locate a person in the valet section who was very relaxed and not very friendly. The pillows in the rooms are too small and uncomfortable. First night in our room a drunkard was knocking on our door after midnight. Next night girls were running up and down the hall at midnight. We were traveling with an 8 month old so we would not recommend the hotel to families with young children.

Contras: Return of deposit

Contras: Under construction. Noise is unacceptable. Parking is a mess.

Contras: Room service food was beyond subpar considering price. Have to pay for parking, the room furniture had cracks and tons of scratches made the room feel cheap. Its nice hotel but expected more for the name.

Contras: None

Contras: Staff didn't follow through on some very basic requests, like putting a bill under my door or moving an illegally parked bus so that guests could get to the parking garage.

Contras: A bug in our room. Parking = $$$.

Contras: The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.

Contras: The desk clerk ignored customers and almost refused to talk to people before 3pm. He would take phone calls and do paperwork without even acknowledging people standing there waiting to speak to him. The pool was clean but the hot tub was filthy. Could not even see through the water and there was an odd film on the surface. The walkways outside the doors held standing water and did not drain correctly. There were only three towels in a room for 4. Very very small rooms. The electronic door locks did not work well needing multiple tries to open the door. Underground parking spots were more narrow then my most vehicles resulting in many of the people having double parked. A pipe that I can only hope wasn't waste water or sewage was dripping on my truck from the ceiling in the morning.

Contras: The parking pass was $10 extra dollars. I feel like they can wipe down the walls with a washcloth.

Contras: Carpets were wet, can't walk without banging into something or someone, rust on shelves in bathroom, visible stains on beds.

Contras: Parking was horrible. Had to request bath towels none were in the room. Small room felt old and dingy.

Contras: a little noisy in the evening but it was a holiday weekend. Not too loud considering the hotel was near the freeway.

Contras: Felt old and dirty. Bugs in our bathtub. Parking was horrible. For the price was not worth it.

Contras: There wasn't really anything that i didn't like.

Contras: Parking Fee

Contras: Room smelled musty the while stay

Contras: The parking garage is hard to park in. Small parking placea.

Contras: The eating area was small too crowded...

Contras: As with everywhere in San Diego, finding parking can be difficult.

Contras: Breakfast lady could work on her customer service.

Contras: Old building. My room was facing a car dealership. Not much can change that

Contras: Breakfast eating area small, tried to double charge us for parking so CHECK YOUR BILL WHEN YOU CHECKOUT, $10/night for parking, very slow draining tub, loud AC, lumpy pillows

Contras: Our room had a foul odor and felt like there was a lot of moisture locked in the room. We also noticed that the carpet was damn as well. Probably from all of the moisture. When I did make a complaint about the room the customer service I relieved from the manager was terrible. I will never stay here again and I absolutely do not recommend it to anyone!

Contras: Pretty much everything else, the smells horrible,the floor soaked, the room stay was a disaster.

Contras: Refrigerator not functioning properly at first but once I called the front desk they fixed it and still took some time to cool after a while. Pool hours can be a little more flexible specially during weekends.

Contras: The garage lighting was out and we were not made aware. It was unsafe and parking is not secure. We were on the second floor by the elevator and were woken up early in the morning by continuous running of children to the elevator.

Contras: Broken bathroom light Smelled like smoke, even though it was a non-smoking room Located in an industrial park

Contras: We booked a nonsmoking room and then were told we booked a smoking room and no other rooms were available. It smelled like butt, was dirty, and the ac unit leaked water. Worst stay of my life. Two athletes in town for a race an we had to breath that disgusting air and now all of my luggage and clothing smells like smoke.