Very clean and Great staff
Just ok, expected more considering its Hilton.
I did like the location, the staff was nice. Good service in terms of people.
Room service food was beyond subpar considering price. Have to pay for parking, the room furniture had cracks and tons of scratches made the room feel cheap. Its nice hotel but expected more for the name.
Staff was very friendly and always willing to help when asked. Hotel is in a great location by shopping mall and restaurants. Hotel rooms were clean which is very important to me.
Cost of parking was expensive. Only $2 difference between valet & self parking, so we did valet.
Staff didn't follow through on some very basic requests, like putting a bill under my door or moving an illegally parked bus so that guests could get to the parking garage.
The front desk was professional and courteous.
Valet service needs customer service training. We waited outside in our car when we arrived at the hotel and no one came. I went inside to locate a person in the valet section who was very relaxed and not very friendly. The pillows in the rooms are too small and uncomfortable. First night in our room a drunkard was knocking on our door after midnight. Next night girls were running up and down the hall at midnight. We were traveling with an 8 month old so we would not recommend the hotel to families with young children.
FORCED TO SLEEP IN THE CAR!
NOTHING! By far the worst hotel experience I've ever had.
Weeks in advance I pre paid for two non refundable rooms, which were guaranteed by Kayak. I arrived and they only had one room and they oversold the hotel. I let my parents take the one room and the girl at the front desk seriously told my wife and I to sleep in our car. They then fought to keep all the money for the room and made up a lie about offering me a room at another hotel. This never happened. "Casa de rental car" doesn't count as a hotel room - I've never been more angry or offended by a hotel in my entire life. Complete snake oil salesmen. Don't go here after you paid for two rooms weeks in advance if you plan on sleeping in them - only pay if you want to be seriously instructed that they're sorry, even though you paid for two rooms they do t have any more and you're welcome to sleep in your rental car - but still pay them! I plan on filing a claim with the BBB for their fraudulent actions, along with a dispute on my American Express and I'd love to know how kayak will handle this.
Staff was very nice, welcoming and helpful. Location is great, in the center of mission valley. There was a bug in our room but they sent someone to clean our room while we were gone. They asked kids to leave pool area at 11pm but let us stay a bit longer which was nice since kids were a bit loud. Comfortable bed.
A bug in our room. Parking = $$$.
Conviently located and though it iis next to hwy our room was quiet, beds amazingly comfortable from the bedding to the mattress. The hotel staff in all.areas ie registration, restaurant, service help were all friendly and helpful. The hotel amenities such as pool and gym are also very clean.
5 stars Hilton
The moment you walk in it smells so amazing like really clean and has a great atmosphere. The staff is friendly and everything is so nice and modern. The room was a perfect amount of space for 4 and it had everything stocked. Parking is in a garage right next to the building and you feel very comfortable and safe. Will definitely be returning soon! :)
My boyfriend and I loved everything! The bed was comfortable, the room was spacious enough, the room service food was delicious. The internet never gave us any trouble. The pool was salt-water instead or chlorine and was a very comfortable temperature. The service from the employees was spot on, as well. We kept interacting with the same man at the front desk, and he was extremely helpful.
The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.
New Years stay
Great bar and dining staff! Parking is not ideal and excessive costs!
The room and bed return my depositl
Return of deposit
I felt comfortable, secure and very quiet to rest with a nice view. Location is very convenient for different purposes.
I liked all
I love the location! There are many shopping centers near by and everything else is pretty close as well. The hotel was also very nice and had a nice staff.
I didn't lik that the housekeeper kept knocking and knocking at 8 am trying to clean our room when we were sleeping.
Very close to where we went ( Sea World, San Diego Zoo and Balboa Park). Nice mall nearby.
We couldn't figure out how to undo the bathtub drain but someone came by right away to help us out.
no refregation on the room and save box
The staff was plesant,helpful and friendly.The hotel is within walking distance to near by shops and only a short taxi ride to downtown or attractions.The hotel is all that you would expect from the Hilton group with luxury appiontments and quiet comfortable rooms.My wife and enjoyed our stay and would have liked to stay longer. A limited courtesy bus being available would have been appreciated.
O Hilton San Diego Mission Valley é um hotel que está a uma curta distância a pé e de carro de muitas das principais atracções da área. Esta propriedade dispõe de 352 quartos, todos eles não fumadores. O hotel dispõe de uma variedade de serviços e amenidades, tornando-o numa localização popular para estadias familiares, bem como para quem viaja a negócios.
Os quartos do Hilton foram criados com conforto em mente, graças aos colchões de qualidade, roupa de cama macia e os edredons de pluma. A maioria dos quartos está decorada com uma paleta de cores neutras, que é apelativa e relaxante. Os hóspedes podem escolher entre um quarto standard, suites e quartos king com acesso para ADA. Além disso, o acesso sem fio de cortesia está disponível e os quartos executivos incluem café-da-manhã continental. Cães e gatos são permitidos em quartos específicos, com um limite de dois por quarto, até 75 libras
O hotel dispõe de um centro de negócios 24 horas por dia, 7 dias por semana, um Multibanco no átrio do hotel, uma loja de recordações, comodidades de lavandaria, um concierge, espaço para reuniões e uma piscina exterior aquecida. Além disso, os hóspedes podem desfrutar do centro de fitness, que tem máquinas elípticas, esteiras e pesos livres. O Polanco Kitchen & Bar serve pequeno-almoço, almoço e jantar.
Os visitantes do hotel poderão encontrar outras opções de refeições nas proximidades. Alguns dos restaurantes nas proximidades incluem o Restaurante Plumeria Vegetarian, o Restaurante & BJ's Brewhouse e O Café Jema Quebrado para citar alguns. Muitas atracções estão a uma curta distância do hotel, bem como o Centro Comercial Mission Valley, o Centro de risco, as praias, a Cidade Velha e a área de Downtown San Diego.
baseado em 1.983 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hilton San Diego Mission Valley implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.