Hotéis em Háaleiti, Reiquiavique

Prós: Great room! Excellent breakfast! Friendly staff!

Contras: No bagels with the cream cheese and lox

Prós: The breakfast buffet was sumptuous, everything we could have wanted was provided, including made to order eggs and omelets. We especially liked the smoked salmon.

Contras: There was some confusion at checkout, as I was told one amount for the breakfast buffet, but was charged a different higher amount. When I brought this up, there was no explanation given as it was a verbal conversation during check-in. Be sure you know what they will charge.

Prós: Good food that was HOT like it's supposed to be at dinner! Good half price happy hour.

Contras: Rooms are very small but clean.

Prós: Excellent restaurant and spa

Contras: I learned that if I book through a third party my business privileges don't apply for exec lounge nor do I recepve points for the stay. I'll book through Hilton in the future. Only didn't as it was in Iceland and had trouble with reservation.

Prós: Well run hotel, helpful staff.

Contras: Breakfast options could be improved. Breakfast buffet in restaurant which was pricey and Lobby Kiosk which offered coffee and muffins and yoghurt. An ala carte option in the restaurant should be offered.

Prós: The rooms were very clean and comfy with good pillows. Bathrooms very clean with good power shower. Breakfast was excellent in the hotel, thought it was worth the 3500 kroner each we paid.

Contras: No bellboy to help with the luggage. We had to drag all our bags up to our rooms and downstairs again.

Prós: Nothing

Contras: The staff was incredibly rude and treated us quite poorly. I would not ever recommend this property to anyone, not even my worst enemy. We learned that our initial flight was going to be cancelled. As such, we found ourselves with an extra day in Reykjavik. I went on TripAdvisor to find something to do on our additional day. While on the app, hotel suggestions popped up. Since we are elite premier with Hilton Grand Vacations club, as well as diamond members of Hilton, it was only natural that I’d search for a Hilton brand property, as we have been loyal members of both brands since 2005. We have traveled the world with Hilton and have always spoken extremely highly of them. People often ask if we secretly work for the company or get any kick back from them for our high praise. We laugh, assure them we do not but always joke we’d take kick back in the form of more points (HGVC or Honors). I quickly booked both my excursion and the Hilton Reykjavik Nordica on TripAdvisor before checking this task off of my never-ending to do list. This was the final night of our 12 day European vacation. We were exhausted and ready to go home. When we arrived at the hotel, ready for a hot shower and a yummy meal, we were quickly and scathingly informed that since we booked via third party we would not receive any of our diamond benefits. I was quite shocked. The woman at the front desk said their hotel policy stated that third party bookings were strictly not honored for any benefit at their property and it was their rule. My husband was quite upset to hear this, and even told her we’d been at the Reykjavik Curio earlier in our stay. While it was booked using credit card points (ie- 3rd party), they honored our diamond status, thanked us for our loyalty, upgraded us to one of THE most stunning suites we’ve ever stayed in to date and asked what more they could do for us. She cut him off and did not budge. Horrible service! Never again would I stay here or recommend this location!

Prós: Good room arrangement, comfortable bed and bedding.

Contras: Didn’t understand how shower worked, almost burned myself with the hot water. Instructions would have been helpful for foreign patrons.

Prós: How clean the rooms were! It was so easy to just come in and relax!

Contras: I would have liked a sheet under my duvet .

Prós: Location, staff and water pressure.

Contras: Bed, wafer thin pillows and 2 single covers instead of a double. All the tours arriving making the area too crowded.

Prós: They accommodated us wonderfully when we arrived early

Prós: I liked the central location and the view. I liked the free parking.

Contras: I didnt like that it said when i booked my hotel that it was book now pay when you stay at the hotel and my card was charged when i booked. Also i didnt like that the hotel charged $35 to use the hot tub.

Prós: Clean hotel, restaurants around.

Contras: The breakfast area is very small and there isn't a lot of space. I would consider rearranging the area and maybe expand into the lobby. Receptionist on the 1st day ( 4th Oct) was unpleasant. Not sure why, but the first thing she did was charge me for the room and also claimed this is done like that in all hotels,which is completely false. Location isn't great. Nothing is walking distance except laugardalur.

Prós: Our stay was great! It was only one night but from the time we checked in, until the time we checked out everyone was nice! The breakfast was wonderful. Our room was very comfortable and out bed slept well!

Contras: Although the bathroom is very nice, I didn’t like the way the shower water leaked from around the doors and outside the shower area onto the floor. After both my husband and I took showers there was water all over the bathroom floor. I was worried about it at first but the type of tile that was on the floor helped it dry pretty quick.

Prós: The view from the 7th floor was amazing, we even saw the Northern Lights one night. Good breakfast. Very clean and warm room. 5-10min drive from city centre.

Contras: Very small room.

Prós: Staff, Location, Rooms, Breakfast... All were excellent.. There are small touches they have included in their offering such as sn Icelandic blanket that you can use, lamps that can be used to charge phones wirelessly and similar amenities which show attention to detail in favor of the customer!

Contras: Nothing.. everything was great!

Prós: Friendly staff, excellent breakfast, beautiful design, clean rooms and a wonderful view from our 6th-floor window. The receptionist was especially nice and we welcoming. Good value for money.

Prós: The location and the breakfast

Contras: Everything was OK

Prós: Got here pretty tired. Check in experience was brilliant and the shower was amazing. Unfortunately I got there late and had to get up early because the bed was really comfy! This was a great hotel and definitely would have stayed longer! Highly recommended.

Contras: No points for improvements.

Prós: Rooms and bathroom were very clean, spacious and contemporary style. Breakfast was also very good.

Contras: Just a note on the location, that it is a bit further out from the city centre, so you will definately need to have a car in order to stay to the hotel.

Prós: The staff all very friendly and knowledgeable about the area . The Hotel was modern feeling but also a relaxing atmosphere. Good choice at breakfast . Location was good.

Contras: No complaints on anything

Prós: Room had a nice view over the water. Bathroom was very compact but functional. Breakfast was ok. It was fine for a short stay but I am not sure I'd want to spend a week in this hotel. There are a few good places to eat just a short walk away which is really handy.

Contras: Room was quite small as well as the bathroom.

Prós: 20-40 min walk from most attractions. Great proximity to soccer stadium.

Contras: No gym.

Prós: Nice enough décor

Contras: Small rooms, limited amenities, somewhat close to downtown, at least 25 minute walk.

Prós: Room good size, clean, good shower, warm water! Good breakfast with good selection.

Contras: There is no bin in the room apart from the bathroom.

Prós: We loved everything about our stay at Hotel Island! The staff was great, the breakfast was delicious, the onsite restaurant was convenient and delicious, our room was spacious and clean, good location (tour buses pick up and drop off here), and we were able to leave our luggage after checkout. We would definitely stay here again.

Contras: The pullout couch wasn't the most comfortable but is any pullout couch comfortable?

Prós: Easy to find (even if far from the center), supermarket is close, good spa facilities. Working and adjustable radiator was a savior after a cold rain. Helpful staff.

Contras: A bit far from the center, tv shows 5 channels, bed is quite narrow.

Prós: Breakfast and Staff!

Prós: Great reception

Prós: Very big rooms We also had the opportunity to visit the spa and that was great.

Prós: Clean new lobby and restaurant

Contras: Outdated rooms, felt like a stay in a hospital. Locationwasnt ideal. Staff not very friendly.

Prós: Excelent service, nice place to stay.

Prós: Great hotel, walking distance to city center, Hotel staff was friendly, responsive, helpful and professional,

Prós: Good Breakfast. Size of room is very big.

Contras: The bathroom with curtain without water protection on the floor make all the room flooded after taking shower. No electric hanging cloth as other hotels in Iceland.

Prós: Staff, location, price and style of the front desk and the rooms. Everything was 10/10

Prós: Very clean and good location. Easy parking.

Contras: Our heater wasn’t working for most nights. It was on full blast and so hot. It took them quite a while to fix it. But still friendly

Prós: Only stayed for a quick layover. Room was clean and comfortable. Staff helped us order pizza since that was the only thing open.

Contras: None

Contras: Shower was hanging up by a wire, it was broken and glass see trough door for bathroom didnt work well with my 18 year old daughter!

Prós: price was good but the location was rather isolated. definitely not in the city center, but enough within walking distance (food / grocery, a couple of shops) that it worked out. about 10min to town via the Straeto bus 5.

Prós: the pick up point facility and the space in the room

Contras: reception area was a bit rough around edges, needs a clean throughout at high level. the fridge wasn't empty and it smelt funny

Prós: comfy, warm room, spacious enough and clean. Staff helpful and breakfast is good.

Contras: Constant hummingfrom extractor fan in bathroom, you can also hear when outside door is opened, not much light in bedroom area.

Prós: Staff were veryyyy helpful! Also have offered to send items we have left in the hotel over to the U.K. would definitely recommend

Contras: The rooms were fairly dirty, the remote for the television was completely busted and the location wasn't very convenient.

Prós: Comfy beds clean bathroom lovely hot water and a great big radiator to dry our clothes on. Reception staff very friendly and helpful.

Contras: Location and rooms were a bit tired ie hole in wall where a light might have been. Didn't know if we had any room service so helped ourselves to extra towels and toilet roll from trolley outside. During the first 2 days of our stay the access card for our room with our door number was left on the trolley for anyone to take. No safe so had to take passports out with us all the time.

Prós: The room was very spacious and the kitchen facility was also very useful. There were many parking lots available directly in front of the building.

Contras: The shower infrastructure was outdated.

Prós: Nice and modern rooms with all the facilities you need.

Contras: Breakfast isn't good here. There's simply 1 bread to chose from and some basic things to put on it. It's not worth the €15.

Prós: The front desk staff was accommodating to us changing the date of our stay, even though the staff at Kayak told us it was not possible.

Contras: The upcharge for breakfast amd even coffee.

Contras: Had to carry all luggage up 2 flights of stairs, stood in front of Clerk for a few min-he didnt acknowledge me. Rooms were nice in size and very clean.