Hotéis em Reiquiavique

Prós: breakfast not so good, and lift was smelling so bad, other thing they maked me to pay for that drink what they was living in table i thought it was for free because always in every hotel drinks and things in table are for free also the morning staff not friendly rude people and doing things very slowly

Prós: Good breakfast and helpful, welcoming staff.

Prós: Stuff was really nice!! All stuff!!!

Prós: Classy breakfast buffet, wide spaces in the dorm rooms, not too cramped, evening shift front desk worker "Gary the Great" is a not a cool friendly dude, but extremely helpful.

Prós: Friendly staff and comfortable beds. They serve water which is nice. They had a chessboard too although I wasn't staying long enough to play.

Contras: My first room smelled really terrible. My second room didn't have the same terrible smell but instead reeked of smoke, which wasn't as bad but ODD considering smoking is not supposed to be allowed in the building.

Prós: Friendly staff,decent location, clean dorms, nice locker for suitcase.

Contras: Not having bathrooms for both sexes on both sides of the floor. Layout of dorms not great. Bad internet

Prós: Staff was very responsive to our request to change rooms. Rooms had a nice (small) outside sun deck.

Contras: It's a little far from the tourist area (shops and restaurants) but that might be an advantage as we got more exercise.

Prós: This review is about the two floors of the hotel which are a hostel, not a hotel. They lend you a tiny (nearly a joke, I guess) lock to put on the small cubby boxes in the room. 1000ISK deposit. The kitchen contains dishwashers.

Contras: I stayed in a room with 12 or 14 beds. The doors on these rooms are "underdamped", meaning they are designed or adjusted to slam very very loudly if you let them close by themselves. It shakes not just the room, but is even obnoxious during the day if you're in a common kitchen or lounge down/across the hall. The door in my room was slammed AT ALL HOURS of the day except 12h30 -- 03h00 a.m. by the absurdly inconsiderate guests. The problem is that there is no effort by the hostel to tell people how to behave, and for some reason a large cross-section of the sample of young travellers in my room seem entirely oblivious to the surely-obvious effects of their actions on other people. There were no quiet hours announced. No one was told to close doors quietly. I was dumbfounded how people stayed up shouting, drinking, etc inside the dorm room (there are couches) until midnight, even when others were obviously trying to sleep, and the same people when they were on a different schedule, were up at 03h a.m. sharp talking loudly, and slamming the door countless times again. I mentioned to the staff that there was an educational solution (maybe) to this problem, but they didn't seem very interested. In addition to all that, the rooms, which look nothing nice as clean as in the pictures online (of course), have little cubby boxes below the beds where you supposedly can lock your valuables. The locking tabs are a bit of a joke, maybe, but in my room several were actually broken off anyway, so there was no way to lock them. This was my worst hostel experience ever.

Prós: laid back fun atmosphere

Contras: There was nothing I didn't like

Prós: The bed was super comfortble and the location is on one of the best spots! The room was super clean and we loved staying there. The staff was amazing and i would recomend the hotel to everyone :)

Contras: Nothing , everything was perfect

Prós: Just the cutestest hostel ever. Very trendy, clean and comfortable. Spacious rooms, clean bathrooms and showers. Guests were very respectful. Had no trouble sleeping in the evenings. Great bar and sitting area in the reception area to drink and meet other travelers. Food was delicious at the restaurant. Excellent location, located on the main road, central in downtown. Most tours pick up just outside their door steps, as well as local bus stops. Although, it's easy to walk everywhere from there. Absolutely, love it and hope to stay there again one day.

Contras: No negatives.

Prós: Decent price and location

Contras: Much dirtier in person Kitchen appliances don't work (stoves, ovens, microwaves) so use and need of kitchen is pointless People staying there do not clean their dishes, and cleaning crew doesn't do them either, so there's always a sink full of dirty dishes and no utensils. Advertises soap and shampoo provided yet they give 1 tiny bottle of shampoo that people end up stealing so no soap or shampoo Same with the soap in the bathrooms. No soap. Checked out a day early (almost 30 hours early) yet told that no refund would be given because not given 24 hours notice (?)

Prós: Spa, room, breakfast, staff

Prós: The rooms were clean, but small, comfortable. The breakfast was wonderful. The staff was outstanding. This was near the main shopping district

Contras: It smelled like someone had thrown up in the hallway. I believe the cleaning staff tried to clean it up as best they could but the smell lingered.

Prós: We arrived early and were afforded all the courtesy of breakfast and coffee. We got into a room by 10:30. Room was efficient, clean and well cared for. Staff was excellent throughout the stay.

Prós: Great location and great facilities

Contras: Was not anything I didn’t like

Prós: This hotel has a great location, all tours we took picked us up directly outside and it was close to loads of restaurants and shops. The staff were extremely friendly and helpful, often going above and beyond what I expected of them. They organised an early breakfast to suit our departure time, rang our bus company when our flight subsequently got delayed in the middle of the night and found the answers to any questions we had about tours/restaurants/places to visit etc. The rooms were comfortable, modern and clean. The WIFI worked well and the food in the restaurant was delicious (breakfast and dinner). Highly recommend!

Prós: Fast and easy check-in, wonderful staff and wonderful breakfast.

Prós: Cleanliness and how cozy the room was

Contras: Noise from the water pipes in the room

Prós: Everything was well designed and comfortable. That was quite needed after long working hrs

Contras: everything was fine. COmfortable, nicely location and

Prós: Tha staff was friendly and helpful. The room was nice, big enough, equipped with kettle, cups, coffee and tea. The beds and pillow were very soft. The room is heated with a in-wall system, pretty convenient. Breakfast is complete, with many options, meats and fruits. In one evening, we even had dinner at the hotel's restaurant and we had a lot of options to choose from, mostly on dessert. Even the hotel's bar has a lot of options, to enjoy your evenings/nights.

Contras: The hotel is located back to back with the domestic flights Reykjavik Airport, but to get to the airport (which we needed to in our last day of staying here) you need to walk 2 km, going around the hotel building, the Icelandair offices and the airport fences.

Contras: Pillows are too soft

Prós: Very friendly staff. Stay was ok.

Contras: It was discribed as having a pool which was not accurate because you had to pay extra for that tried to stay one night and cancel the other nights were told couldn't do it with out paying full price, won't book through kayak again

Prós: Located directly next to domestic airport in Reykjavik - very convenient since I flew in/out of airport - walked to airport - no need to take expensive taxi - clean room - friendly staff

Prós: Crisp, clean rooms. Sharp lines very modern look inside

Contras: Breakfast is a barely mediocre buffet for 3000isk (about $30) a person

Prós: Privacy and friendly staff at the reception. Good people standing behind the desk.

Prós: Good location, free bus available

Contras: Spa not included in price of the room

Prós: Nice rooms, welcoming staff at reception, very clean and comfy. Not walking distance to downtown Reykajvik, but still a very pleasant hotel. If you are going to leisure I would make sure you have a rental car.

Contras: The restaurant wasn't that great, (underdone chicken), waitstaff wasn't friendly, especially if your breakfast wasn't part of the package. The spa staff gave contradictory information to reception staff, so better communication would've been helpful .

Prós: Comfortable, clean and well priced room. A little bit of a walk from the town centre, but they ran a regular shuttle bus.

Prós: The staff was very friendly and helpful with information on getting around Reykjavik. The food was excellent. Loved the Folk art and displays in the lobby. It was a very nice stay for my first visit to Iceland.

Contras: The only thing that didn't work was th TV in our room. When the staff couldn't seem to fix it we were given vouchers for a beverage of our choice from the bar. It worked out just fine, instead of sitting in our room we went out and about the city and had a great time, better than TV any day!

Prós: We loved the swimming pool and the Hotel bar. Great food and service. The staff was very friendly.

Contras: We didnt get the hotel we thought we would, but it turned out that we were fine. The hair dryer was too old, I couldn't wash my hair for 3 days cause I wouldn't be able to dry it.

Contras: Location. Even need to catch taxi to the Reykjavik airport so there is no real benefit of staying there.

Prós: Good parking, location, room size

Contras: Right next to airport runway

Prós: Stay at the same location as the conference and I used the swimmingpool in the morning

Prós: Great staff and very help full.. Great restaurant with okay prices even for a student..

Prós: Service and staff.

Contras:

Prós: Helpful staff at the reception desk

Contras: You're a bit far from the centre [I know you're not very far]. I needed a lift from the univdersity even though I could see the hotel from there. A better walking route would be helpful.

Prós: Very helpful staff on the reception desk, especially Maria. She does an excellent job with assisting your guests.

Contras:

Prós: Pleasant atmosphere, good breakfast bufffet, friendly staff.

Contras:

Prós: Comfortable room, free parking, shuttle service, bus, friendly staff.

Contras: A bit outside the city center, but if you book you know this and will not be any problem.

Prós: Staff is very helpful

Contras: Smaller rooms on a busy street

Prós: bar was good breakfast location

Contras: road outside can be loud

Prós: Nice clean room with good view.

Contras: I would have liked coffee machine, but there was none, not even a kettle and instant coffee. Not used to that in hotels.

Prós: Great location on the harbor; within walking distance of the main Reykjavik attractions; very cool vibe for both adults and children; excellent service.

Prós: Funky decor, great facilities, location

Contras: Bathroom. Shower arrangement leaves the whole bathroom wet.

Prós: Staff were great

Prós: Located in walking distance to Reyjavík City Center, close to many restaurants and sightseeing. Rooms facing to street might be a bit noisy (ear plugs are provided). Room very clean and good size. Bathroom small, but well designed and very clean.

Prós: But why would you want to spend a lot of time in your room when your on vacation? The staff was friendly and helpful and the facilities -- breakfast area, bar, lobby, deli, cinema, etc. -- were comfortable and clean. From our room we had a fascinating view of a 178-foot fishing trawler undergoing refurbishment, perfectly apt for the marina setting. Easy to walk everywhere with great restaurants nearby. We'd stay again!

Prós: Character modern and creative

Contras: Bar was awesome and very cute and quaint hotel in the harbour. definitely plan to go again. However nothing is cheap in Iceland! Still love the place!!

Prós: Excellent and very understanding staff. We were forced to postpone/cancel our non-refundable reservation due to the effects of the coronavirus pandemic. They were most accommodating and rescheduled us when this is mitigated. We are looking forward to taking them up on a visit to Reykjavik. This is in direct contrast to the inflexible attitudes of our Stockholm apartment booking.

Prós: The beer brewery downstairs is awesome!

Contras: Food was only mediocre.

Prós: clean hotel, very comfortable, great breakfast included. heated bathroom floors and heated towel rack were exceptional

Contras: no shampoo/conditioner in rooms

Prós: The price.

Contras: Bed too small,room too small.

Prós: Excellent location - easy walk to central areas and bus stop right outside for tour pickups. Lovely breakfast. Excellent bar underneath hotel with brilliant selection of craft beers. Helpful, professional and friendly staff. Modern, clean room. Free luggage storage. Had a fantastic stay (3 stays in fact over the course of a 2 week trip around Iceland) and would definitely return. Free coffee and sweets in reception each morning for those with no time for breakfast was a lovely touch!

Contras: Nothing - no complaints!

Prós: Location is excellent, friendly staff, very clean... good breakfast buffet

Prós: The front desk and bar staff were exceptionally friendly and helpful.

Contras: Please provide bar soap instead of just body wash.

Prós: Everything, it's lovely.

Prós: Location, clean, comfortable

Contras: No

Prós: Hotel was near bus stop 12 which picks up people for all tours. Has great restaurant with good eats.

Contras: Hotel bed was small

Prós: Location right in downtown easy walking to shops and sights. We rented a car parked right in front of hotel, plus great starting point for Golden Circle and Southern Coast drives.

Contras: Hotel food prices, but not when you consider dinningout in Reykjavik is extremely expensive they weren't that badge

Prós: We only stayed one night after our blue lagoon experience. We loved the green level of this hotel. The location was great to walk downtown and visit some of the historic places. The food in the bar was exceptional.

Prós: Staff was very friendly. Very clean. Great breakfast buffet with everything you could imagine...walking distance from downtown

Contras: Dinner buffet was really expensive so we didn't try that.

Prós: The location is the best in Reykjavík

Contras: It was perfect

Prós: The room size was amazingly great and city location was very convenient.

Contras: The hotel went on strike for a day and did not have full service ie:no housekeeping, no full food menu..very disappointed they allowed that to happen.

Prós: The location was great, it was only 15 minute walk to the city center and was easily located for excursion pick up.

Prós: Nice and big rooms

Contras: No T.v was working and internet wifi

Prós: It ticked off what we needed, car park, comfortable room (great bed) with coffee/tea/water/snack, lovely shower & bathroom, downstairs restaurant and bar plus a short walk into the centre.

Prós: breakfast was awesome, if pricey. Staff was helpful

Contras: it was not clean. Room was shabby, hair and shower caps left in tub. other guests got updated modern rooms for same price that I paid for a run down dirty room. I wished I had gotten a more centrally located hotel, this hotel was NOT near anything

Contras: It's easily the worst hotel for $--- price

Prós: Amazing staff who dealt with all queries in a fantastic manner especially during difficult global circumstances. Shoutout to Sævar who was excellent at sorting our booking. Location is good - easy walk to city centre. Free parking.

Contras: Soft pillows.

Contras: Room wasn’t serviced one night of our stay but other than that it’s a very good hotel.

Prós: Great location

Contras: Very warm No Gym

Prós: Excellent reception staff, very helpful. Lovely room.

Contras: Would be good if the hotel would let people know that catching a taxi from airport to hotel will cost around £100. When booking would be good if the hotel sent an email with the alternative bus details etc. room comfy altho the pillows were very soft.

Prós: The hotel is big, in construction, noise, facility equipment trouble, electronic door key was not working.

Prós: The restaurants and the spa.

Contras: The rooms are getting old.

Prós: The staff on the reception could not have been more helpful, phoning to check on trips we had arranged and taking the hastle out of hiring a car.First class service. thanks

Contras: 15 min walk to town

Prós: Nothing, probably sauna.

Prós: Great value for money, spa, 15min walk to city centre, free parking, internet included

Prós: Large variety of breakfast, helpful staff, rooms with a view.

Contras: The bathroom didn't seem to have been cleaned from the previous occupant. The kettle was rusty but was replaced immediately after my request.

Prós: Quiet but central for our purposes.

Contras: Room temperature was too warm at times.

Prós: A close to the downtown. A silent location. Free parking. Friendly receptionists.

Contras: No value for money (too expensive as compared to the quality): The room was very dusty when we arrived. It was obvious that it was not cleaned for a long time. I was not cleaned although we put a sign "Clean the room". A bed was just made and the room was still dusty. Obviously the hotel does not want do this properly since everybody can see dust - cleaners and their superiors just ignore the quality. Another problem was that there is no ventilation in a room - an open window helps a little bit, but not much. Also no more shampoo was given for the 2nd day.

Prós: Super friendly staff

Contras: Would love to see swimming faclities added to the property

Prós: The Staff was very helpful in directing me to and around the city as I was a first time visitor to the city . Overall a very good place to stay..

Contras:

Prós: Hotel staff was very helpful.

Contras:

Prós: The hotel is centrally located in Reykjavik and next door to some excellent restaurants. The staff was very helpful and knowledgeable of the area.

Prós: Central. Quiet and clean

Contras: No bath

Prós: Excellent location within walking distance to busy city center Great value for the money Friendly staff Prompt service from staff & housekeeping Nice little restaurant in the lobby

Contras: For some reason the TV was messed up most of the time (would get frozen on certain channels and would have to get up and turn it off). However, was not in the room much, so this was not a big issue.

Prós: Great apartment type accommodation! Hotel staff amazing and helpful.

Contras: The apartments (not the main hotel) don’t have lifts and are on two storeys so could be an issue if you’re not mobile - but they were perfect for us!

Prós: We asked for another room and got it without any problems. The staff helped us with no hesitation every time we asked.

Contras: Dinner restaurant - but the staff was fine.

Prós: The location was very nice and central.

Contras: The hotel staff were rude and not helpful. One night there was so much noise from people talking and partying until 3:00 am. Could not sleep. The buses no linger pick you up at the hotel. It the walk to the bus stop is less than five minutes. It was still inconvenient with all our luggage. We did not know that when booking.

Contras: I noticed that we always had two single duvets instead of one double. This seems to be quite common in Iceland, but I can't tell why.

Prós: The breakfast was amazing. The best we had in Iceland! The staff was incredibly helpful and friendly and the rooms exquisitely clean!

Contras: It got a bit hot in the room at night, but it was a minor issue.

Prós: Location was good.

Contras: Parking was listed but it was public parking. We had to drive around and parked a few blocks away.

Prós: Great location, nice breakfast, comfortable room.

Contras: Noisy rooms, could hear upstairs and next door rooms.

Prós: Location! You can not beat the location of the Centrum. Also the front desk staff is awesome. They can book all of your excursions for you and if you would like dinner reservations, they can suggest where and then make the reservations for you. The hotel bar happy hour was excellent if you like beer and craft cocktails.

Contras: The room size was a little small and there was no place for a second piece of large luggage. Also, even with the radiator in the off position, the room was extremely hot. We were forced to sleep with the windows open. The amount of noise coming from the street from cars and people at all hours of the night caused us not to get a good nights sleep in the 8 days that we were there. I wish I would have brought ear plugs.

Prós: We ate in the hotel restaurant both nights that we stayed there and had a very tasty meal at a reasonable price. The staff were very friendly and helpful (especially Egle). Breakfast was superb. The hotel was less than 5 minutes walk from Bus stop 1 outside City Hall and in the centre of the main old town.

Contras: We stayed at the hotel twice: the night we arrived in Iceland before joining our tour and again after our tour ended . On our second night our room looked a little tired (scratched floor from bed feet), and opened from the area above the reception area so we were woken at 2.30am by a large group of guests chattering.

Prós: It was homely, comfortable room, nice surroundings, fantastic location, love the building on the corner of the centre of Reykjavik, close to the harbour and lots of great restaurants & cafes & museums. Steff were friendly, breakfast was nice.

Contras: Breakfast was pricey especially when you could get a huge cooked breakfast and warm coffee down the road for less. tea and coffee facilitirs in the room were poor, there were 2 of us and they didn't have pairs of the same kind of tea bag, no milk, small cups, little sugar, we bought ours from the supermarket. Internet which we paid for kept stopping working but when we called it was fixed and when we mentioned it again at checkout it was deducted from our bill, so was ok in the end.

Prós: cafe and breakfast

Prós: Having travelled extensively around the world, it was a pleasure to be greeted by service minded, smiling, friendly staff. The hotel was relaxing and stressless.

Contras: Maybe, a little more attention should be made to controlling the facilities inside the room. Ensure things are regularly maintained in the bathrooms with drips, leaks, and edges correctly sealed with silicon. Minor issue, but essential to retain the hotel profile

Prós: The Hotel staff was very friendly and helpful in giving suggestions about places to visit, providing maps of the city, and arranging the shuttle to the airport. The Location is perfect, right in the centre of the city and close to shops, restaurants, the city lake, and sites. I think it's so unique that the hotel is above a Viking settlement (museum). I Loved this hotel!

Contras: Although the breakfast is great, I do think it's a bit pricey per person (14 euros or $18 canadian).

Prós: Staff are very helpfull , location of the hotel - it is very central.

Prós: Location

Contras: They have problems with American Express payments but not taking care of it

Prós: service, warm hearted staff

Contras:

Prós: Proximity to the town center, cleanliness of the room

Contras: The cost of our New Year's Day meal ($160 per person was too high) and the meal was mediocre (at best)

Prós: Freindly and helpful hotel staff

Contras:

Prós: centrally located

Contras: poor breakfast

Prós: Excellent location, right in the middle of everything restaurants, bars etc. Pickup for tours was just around the corner...excellent. Staff very friendly and a good selection at breakfast.

Prós: Loved this hotel and it’s location

Contras: the breakfast staff were not as pleasant and there was no service - had to ask them for coffee etc and it was already brewed in a kettle didn’t taste that fresh

Prós: Everything about this hotel is fabulous! From the location to the decor everything is thoughtful and inviting. It was such a great surprise to us the breakfast was served each day, it was made so well and I even got ideas for how I want to make breakfast at home!

Contras: Nothing! We had such a great experience. Thank you!!

Prós: Fantastic location and lovely hotel and rooms

Prós: Location, clean and specious rooms

Contras: Nothing

Prós: The hotel decor in this hotel is really well designed. The lobby, the lounge, the restaurant & the rooms were all super cool. We loved it! We stayed in a really great room. It had a living room with a pullout that our 2 year old slept on & a great big king in the bedroom. The bathroom had a really cool clawfoot tub & big shower. I loved the decor in our room! Blackout curtains were great as we were jet lagged & the sun doesn't go down in the Summer iceland. Breakfast was yummy & the coffee was excellent. Everything is VERY expensive in Iceland but this hotel was pricey even for Iceland. Luckily we had a free night from hotels.com do we only had to pay the taxes. I'm very impressed with Canopy by Hilton though & hope to stay in another one of their hotels.

Contras: It was a bit noisy as our room was right on the busy road side of the hotel.

Prós: Staff were very hospitable. The room was comfortable and the breakfast room was fantastic with amazing views of the ocean. Definitely recommend this hotel and would stay again.

Prós: The view from our window was fantastic The beds were comfortable The breakfast very nice The location was good

Contras: The room was quite small but adequate for the stay.

Prós: Close to everything friendly staff and the rooms were very clean

Contras: Their breakfast was quite limited other than that I really enjoy the hotel

Contras: We weren't notified in advance that Centerhotel had moved us to another hotel. We were exhausted from traveling and would have appreciated nothing more than going to sleep at the hotel we booked. The staff at the Arnarhvoll did order a taxi that took us to the new hotel. The hotel we were bumped to, Centerhotel Plaza, was in a better location in the downtown.

Prós: Friendly staff, good location, nice spa

Prós: The design of the hotel is great. Its very modern and sleek. The views are fantastic. Whether you're at the Sky Lounge or the comfortable lobby, you can clearly see the beautiful harbor and mountain range. The location of the hotel is also great. Its right by the downtown area and can easily walk to the strip without the barrage of traffic. The hotel is also 5 minutes from many museums and shops by the harbor and beyond.

Contras: Because of the central location, space is tight. The room offers minimal storage and the bathroom has a convertible shower that takes advantage space. The design was beautiful but the quarters were close. The breakfast was OK. It was the first meal I had where fish was not an option. The crumbled eggs were dry and actually crunchy. Bacon was either burnt or raw. However, the view from the top of the hotel easily distracted these inconveniences.

Prós: Great location. Opposite Harpa, short walk to centre and Hallgrimskirkja. Sea view rooms perfectly roomy enough and great views over bay to mountains beyond. Great choice at breakfast - very filling. Despite the coronavirus shutting the hotel slowly during our stay, the staff (whose future must be uncertain) were very pleasant and helpful

Contras: Very little. Coffee not the best but that does feel like nitpicking.

Prós: Restaurant at top floor with views that make your breakfast memorable. Nice room. Free of charge parking.

Prós: great location, quiet as can be but near everything in the centre-- lovely room with amazingly comfy bed, and terrific staff. Breakfast is great, as well! Terrific hotel!

Contras: not applicable.

Prós: Our room was kept quite clean. We also paid a 10 euro charge to use the spa area which was a very nice ammenity.

Contras: There was very little room for unpacking clothing and storing luggage. However my wife and I were able to manage with the hanging rods and shelves provided (no dressers). The shower is a bit odd since there is no tub and just a swinging door, but after the first use we figured out how to minimize the wetness and made sure to shower with the door and window cracked to remove moisture more quickly. As others said, there is an issue with air circulation but we opened the window and were fine (we were there mid September). However this may not be a workable option during the winter. There was also construction which unfortunately blocked some of the panoramic views but was surprisingly quite and did not seem to interrupt our rest.

Prós: Lovely linens and light airy rooms.

Contras: The fact the it is adjacent to a large construction site and this was not advertised. Hairs on the bed when I checked into my room. Poor value for money.

Prós: Nice rooms, comfortable beds.Very good location.Buffet breakfast good including Icelandic selections.

Contras: Bathroom small and modernist rather than functional.

Prós: Location near the city center. Transportation from the airport well organised. Nice view from the breakfast room.

Contras: The window did not close properly, bringing important noise from the street.

Prós: 24 hours reception, close to the center

Contras:

Prós: The location is excellent

Contras: Cleanliness in the rooms could be improved - when we arrived the sheets had not been changed in our bed + the toilet had not even been flushed !! Also the young man at the reception was quite rude when we checked in - he wanted me to pay the bill right away and when I said I would pay it when we leave the hotel he simply threw the room keys on the desk and wanted to check my credit card details.

Prós: design hotel and great breakfast

Contras: no

Prós: Clean, good location, decent breakfast, good views from breakfast (from the 8th floor), parking nearby, looks very new and modern, managed to get an awesome deal making it very good value at 88eur per night for two (even compared to youth hostels if comparing overall service and location)

Contras: Small room, no wardrobe, bad view to the back, no proper curtains, lots of slamming of doors from other guests, sold out for dinner at 10pm

Prós: Excellent location and friendly staff. Will definitely come back here if ever in Reykjavik again. Would highly recommed!

Prós: I just booked this room for my parents, they liked it.

Contras: My parents told me that there was a bad smell in the bathroom.

Prós: Perfect location and host

Contras: Nothing

Prós: Finding parking around the hotel was not good

Contras: Location and the staff was good

Prós: A lovely friendly hotel with a nice restaurant attached. An excellent buffet breakfast

Contras: Nothing

Prós: Staff are excellent. Love the restaurant next door.

Contras: Smell of the hot water.

Prós: Amazing staff and perfect location!

Contras: Room was a bit on the small side.

Prós: Attractive Scandinavian decor, perfect location, cheerful and knowledgeable 24 hour staff.

Prós: Location

Contras: Working on the room above use for two days. Couldn't. Be in our room during the day to relax. While on vacation till after 18:00..

Prós: The location was great with plenty of street parking nearby. We are only a few blocks away from the main church. You can easily walk anywhere n the Reykjavik area. The room was also comfortable and very clean. The Snaps restaurant is also great for a meal.

Prós: The location of the hotel is perfect for walking around the shops and grabbing dinner.

Contras: Our room was really small especially the shower. We both banged our arms on it trying to shower. Not what we are used to.

Prós: Great location. Easy waking distance to harbor area. Very nice staff. Very good Breakfast. Restaurant extremely busy every night with locals and tourists so difficult to have dinner without reservation.

Contras: Very noisy until after midnight every night as patrons exited restaurant/bar and hung around on street below our bedroom. Recommend you request room at back of hotel or bring earplugs

Prós: Very central and for Reykjavik excellently value.

Contras: Breakfast and locale

Prós: Location, view from room and very service minded staff.

Prós: Nice room in great location. Simple, elegant hotel. Would definitely stay again.

Prós: The friendly front desk staff + the view of city/harbor from the room.

Contras: No on-site parking. Free parking in nearby lot from 6 p.m to 10:00 am...I had to get up and move the car to an area about four blocks away for the rest of the day...otherwise pay about $ 1. per hour to park.

Prós: The location and welcomig atmosphere. Easy to reach everywhere.

Prós: Extremely helpful staff; great room and food

Contras:

Prós: They served breakfast was from 7-10am, which was great for us late risers...also the food was great with lots of choices. The hotel was in a great location for walking downtown to eat/shop. The staff was very helpful. Our room was nice with a beautiful 4th floor view of the city.

Contras: The restaurant was closed for a month for renovations. It would have been nice to know this, but it was not on the hotel's website.

Prós: Very good, though quite expensive meal

Contras:

Prós: outstanding food at the restaurant

Contras:

Prós: Very near centre of city.

Contras:

Prós: The hotel was in an excellent location in a beautiful quiet square , close to the bus stops where most trips departed . It was also close to a good range of bars , cafes and restaurants. The decor was Art Deco style and room was warm and comfortable.

Contras: Nothing

Prós: Amazing hotel very conveniently located and very very nice rooms.

Contras: Would not recommend the breakfast though - quite overpriced for what it is.

Prós: The staff were really friendly and helpful and didn't even make a fuss when my wife made a mess of the waffle iron. Plus you couldn't wish for a better location.

Contras: Nothing really. Bit pricey but it is Iceland so was expecting it to be expensive but compared to other city centre hotels, and considering the location, it's quite reasonable.

Prós: Location was amazing and the staff where so kind and helpful

Contras: The beds was not the confertable and I was with my wife and the gave 2 small bed covers and when I asked the house keeping about it she said all are like this

Prós: Clean rooms, nice decor

Contras: Not best value for the money. Breakfast expensive

Prós: Excellent location and relaxing spa.

Contras: The staff are not friendly (some aren’t) and don’t go out of their way to make you feel welcome. They don’t explain about the spa etc.

Prós: Quiet, private.

Contras: I arrived at 7am but paid for the night before because I needed to sleep. At 12 noon it here was a nock on the door and a moment later a phone call. They wanted me to check out even though I had a five day reservation . Actually should not of been charged for the first day because I didn't get what I paid for, sleep. The staff was always to busy on the computer to acknowledge guest unless you engaged them.

Prós: Comfy and central

Contras: The room walls were thin and we were woken every night by the room next door.

Prós: Great location. Quiet and close to everything. Room was adequate for my purposes and comfortable to sleep in. The staff was helpful and friendly. Will definitely come back.

Prós: Courteous and extremely helpful staff Great room and perfect location.

Prós: Excellent location. Hotel brilliant. Good breakfast. Staff were on hand to help book activities.

Contras: Steam room and sauna weren’t working

Prós: The location is great

Contras: There are so many more hotels in the area that in our opinion had much more to offer. We experienced a few hotels in the Reykjavik and the others were similar in price (if not less) and the staff was so wonderful and friendly, rooms were above and beyond and the amenities were far superior. Overall would give this a 3 out of 5 star.

Prós: the location was second to none, city centre. very accomodating and friendly staff, a true credit to the warm and inviting icelandic style

Contras: nothing

Prós: The hotel has a brilliant central location right next to the parliament (which is actually so small that we almost missed it) and all the major nightlife and shopping areas. Also very close to the harbour. The rooms were lovely, warm and cosy - beds very comfy! We had a great stay at this hotel, and the reception staff were friendly and helpful.

Contras: Breakfast was too expensive for what it was. One thing that we felt the hotel could improve on would be a spa area - perhaps a project for next time?

Prós: Very nice hotel. Good location, nice rooms, very comfortable beds and pillows. Municipal parking is very close to the hotel.

Contras: The restaurant is very expensive.

Prós: Very nice staff. Good location if you want to be in the City Centre.

Contras: Not a good location for anyone who wants to get sleep on Friday or Saturday night in the summer, due to young people who party all night in the streets outside. Very noisy until about 5:30 a.m. But a good place for young people who want to be at the center of the action.

Prós: proximity to downtown and shopping; friendly staff; comfortable lobby; luggage storage room.

Contras: It was unfortunate to not be able to get into our room earlier since it was requested at the time of the reservation and our flight arrived from the US at 6:30 am. Also, our room was lovely and spacious, but way too warm and we were unable to be comfortable without the windows open, and the noise from the bars on the street was so loud, we had difficulty sleeping. I'd suggest air conditioning or blankets that aren't so hot so that we could sleep!

Prós: Excellent restaurant

Contras: There should be more sitting area(s)

Prós: Staffs are very attentive to customers.

Contras: refrigerator door key should stay unlocked once unlocked until locking again

Prós: The building was beautiful, and the rooms were very nice.

Contras: Our television did not work most of the time. The hotel advertised a flat screen television. In as much as we certainly did not go to Iceland to watch tv, the television was also set up for viewing the bill on line, setting up a wakeup call, etc. It was also a problem because it was so noisy outside that we did not sleep. We usually would have just turned the television on to offset the street noice, but we did not have the option. This was a lot of money to pay without getting a good night's rest. It is actually the principle of paying so much for less than advertised than the actual television itself.

Prós: Very nice room and location was good

Contras:

Prós: Firstly, the location of the hotel was ideal for exploring Reykjavik city. The hotel staff were friendly, helpful and geniune. With their assistance on booking day trips and general information we were assured a great time. Also, the 3rd floor corner room we had was excellent, beds were comfortable and the hot shower facilities was perfect after a long day outside in the cold. Thanks Hotel Borg - we will definitely return.

Contras: The one aspect that was not ideal was the food provided to the hotel by the restaurant next door for room service and breakfast/evening dining. On Xmas Day we booked a rather expensive dinner service expecting a substantial meal but had a less than overwhelming buffet service instead - with little choice and not particularly good quality nor taste. The hotel needs to insist on improving the quality of its food provided - especially when the Hotel Reykjavik restaurant and Uppsala Cafe across the square provides a better and tastier selection at better prices.

Prós: Staff all pleasant

Contras: More room for breakfast as limited yabkes

Prós: Location fabulous! Great breakfast included

Contras: Bathroom door being shaded glass, not the most effective for privacy

Prós: The hotel was right in the city center, great facilities and the staff was very friendly. The hotel seemed to be newly built because the rooms were up to date, nicely decorated, and the water from the shower did not smell at all!

Contras: Nothing this hotel was perfect for our stay!

Prós: Very clean modern hotel in a great location, which unfortunately got very noisy outside late into the night Spa and massage excellent, food very good. Would recommend as a overall experience. Staff excellent with very good English speaking.

Contras: Beds were two single beds pushed together with individual duvets. Ideal for 2 single people but not for couples.

Prós: Well located hotel in the center of Reykjavik close to the main street. Spa available in the hotel with hot tube. Large room, including sofa. Nice bathroom. Good buffet for breakfast.

Prós: We enjoyed everything in this hotel. The location is excellent, the room was spacious and modern, all staff was very kind and professional and the breakfast had a nice and fresh selection. We also enjoyed the little spa that has a big hot tube and a typical Icelandic steam sauna. Despite the hotel was always fully booked, it never felt really crowded, for example the breakfast area was well managed that space was always available.

Contras: Only a minor comment: On the last day the room cleaning was done rather hasty. But not a real issue as all the other days it was done well.

Prós: Great location (apart from on Saturday night when trying to sleep!). Very helpful staff and a good breakfast

Contras: Trying to sleep on Saturday night :) Shower curtain wouldn’t be my choice and the shower itself wasn’t the best

Prós: Not yet stayed there but they moved my booking and upgraded the room to compensate for staying a night less than originally booked. Great service so far.

Prós: The hotel was simply fantastic. Very Icelandic and welcoming on the outside, very modern, warm, and cozy on the inside. The beds were super comfortable, extremely clean and modern amenities. Hotel offers breakfast and happy hour both of which were great extras! Great location. Seems it is in the main and most active street of Reykjavik, also 10-15min away from the harbor were most of the whale watching and northern light tours are taking place. Breakfast were small, but included everything a person might want to eat in the morning. The staff was very helpful and understanding.

Contras: All was very good!

Prós: Central, compact and convenient. They were on top with regard to preventative measures to combat the Coronavirus.

Contras: A second armchair would be of benefit.

Prós: Lovely clean hotel, our room (302) was larger than expected and the bed was so comfy, nothing to fault. Breakfast was very good but if you are expecting hot food then you will be disappointed! Location was excellent, couldn't have picked a better area. We hired a car and the receptionist gave us a mobile with a taxi number in for when we had to get back from the car hire. Would most definitely come back and stay at this hotel, no need to look at others. Oh yes the bakery next door is well worth a visit for a slice of cake alone!! All in all fabulous

Prós: This was our first night in Iceland before we started our 10 day trip around the country. The hotel was in the middle of the town, walking distance to restaurants, and shops. The front staff was really helpful and friendly. The room we choose was a bit small but very very comfortable. The beds were amazingly comfortable and bathroom was very nice as well. The breakfast was included and the spread was of high quality with lots of variety.

Contras: The only minor was that parking was not so easy, but this was expected since we were in the center of town.

Prós: The location of the hotel was perfect right in the centre with all the bars & restaurants. The breakfast was lovely lots of choice. The room was small but had everything that you needed, at night the room was very warm but when you come back late afternoon the room was a bit chilly.

Contras: There wasn't anything to dislike about the room or the hotel, everything was good.

Prós: Location New hotel

Contras: Missed our flight with 7 yrs old, was charged for 1 night stay as was “too late to cancel “ and had “no insurance “. Would be nice if there was some «deviation” from the policy in this particular situation and in customer service for the whole Iceland. I felt like nobody fights here for their tourists. I guess a climate plays a role here .... Next time definitely would NOT stay here, as there other options

Prós: The property was absolutely amazing and in a great location. The staff were very helpful and I have to say the beds were so comfortable I felt like I was sleeping in a cloud most nights.

Prós: The hotel was great. From the atmosphere and decorations to the people working there. The front desk staff were amazing and friendly. They were always ready to help and had a smile on there faces everyday. We got a family sized room for two people just because I heard the rooms might be smaller. However the room was bigger than I expected including the bathroom. You hear that the shower doors fold to make more room. However even extended there is enough room for the other person to use the sink or get ready. The hotel gives you a cell phone with data included, which was honestly amazing. I made the phone into a wifi hotspot and was able to use my own cell phone throughout the trip. Just bring portable charger with you as the phone battery dies quickly this way. The hotel is also located on the main strip and perfect walking distance from restaurants and bars. But a few blocks down so you don't hear the noise of the bars at night. We never tried the breakfast downstairs as we always had say trips planned in the mornings. There is a bakery down the street that is open early I can't remember the name of it but the front desk told us about it. Big enough to sit down and have breakfast, but gets packed as well so give yourself enough time if you have morning plans. The room does come with a pot to make your own hot tea and instant coffee if you are in a rush.

Contras: Hard to say what I did not like about the hotel. The only thing I can think of is that the room gets very warm and with no thermostat to control temperature. We opened the window everyday however it only opens a tiny crack and doesn't stay open on its own. Probably from the wind outside. Just bring light pajamas with you and you will be fine.

Prós: Location and view.

Contras: Smal room, not much storage room.

Prós: Great hotel. Clean rooms, helpful staff, nice amenities, fabulous location. Stayed here with a few friends for our four day visit. The location is very central to great shopping, restaurants and bus stop for excursions, Highly recommend and will definitely return.

Prós: Lovely comfortable room in great location. Bed one of the best we've slept in

Contras: Nothing

Prós: The staff were excellent. The breakfast was excellent. The quiet in the room I had was perfect.

Prós: Everyone on reception was so helpful. Rooms were lovely and bigger than expected. Great location too. Would definitely stay again.

Prós: Convenient location, very comfortable bed, good-sized room and bathroom, l'occitane toiletries, cleanliness

Contras: The shower screen was so poorly designed that the bathroom flooded after shower. The wash basin was so small, the smallest I’ve ever seen in a hotel, even though the bathroom was spacious

Prós: A beautifully presented and furnished hotel with very helpful staff.

Prós: Hot tub, gym and sauna is really nice. Right in the centre of the city. Staff are really lovely. Modern clean rooms. Nice and quiet. A perfect stay! Thank you!

Prós: Great hotel, lovely spacious room and well equipped. Breakfast good, bar/restaurant, nice menu and good service. Lots of other bars/restaurants within a few minutes walk. Would definitley return.

Prós: Somehow this isn't mentioned on their website or any reviews I've seen, but Hotel Alda gives each guest an android smartphone in lieu of a room phone. This phone works throughout Iceland, has reception on speed dial, and has all the other bells and whistles you'd expect of s smartphone: maps, activity guides, etc. A great and welcome surprise!

Contras: Unfortunately for the hotel, but fortunately for Reykjavik generally, there is a bit of construction going on near the facilities. Not a big deal if you're getting up early to go on an adventure, but if you intend to sleep in do ask for a room on the other side of the hotel. This advice should be good through the end of summer 2015.

Prós: Fabulous location and the room, though quite small was very beautifully decorated. Very good value for money.

Prós: Loved the room!

Contras: All good nothing to dislike

Prós: Quality of furnishings and location. Great coffee.

Contras: Low sloping ceiling so banging head when getting into bed. Only one bedside lamp and plugs behind bed not easily accessed on side under sloping roof. Not as advertised when making the booking. Shower not as pictured and small cubicle. Apartment was too big and disjointed layout for two people. Noisy outside on the Friday and Saturday night and had early start next day so not ideal. Didn't get the courtyard facing penthouse studio that was booked but given a so called "upgrade" to an apartment Street facing. We did speak to the receptionist who was lovely but unfortunately her manager wouldn't approve moving us to the room we had booked due to cleaning costs??

Prós: This hotel is in a great location and offers free parking. There are several restaurants on the parade. The hotel itself was very clean and the staff provided a friendly service.

Contras: I loved everything about our stay!

Prós: Good breakfast, comfortable beds and the view from the room was great.

Prós: Very friendly staff and nice bar downstairs. Modern decor.

Contras: Rooms are extremely small. Windows are not very tight in cold weather. Location is not great, about 2 miles from downtown.

Prós: The staff who checked us in knew very little about the area, telling us we would have to ride a busy to down town when in actuality it's walkable (w/ a 5 1/2yro) in about 25 minutes. She additionally was no help with bus fair, stops, or routes. We adventured and found our way fairly easily. There is no pool on site, the one they mention is across the highway and down a side street but heated and great for families. The breakfast was mediocre, luke warm food and not many choices. our room faces the parking lot/highway and had windows so dirty it was difficult to see out of them. The room was extremely hot, even after turning the heat off and the noise from outside (cars & people walking to and from partying until 4:30 am) kept us up most of the night. Overall this was the worst nights sleep of our trip & the worst accommodations we had.

Contras: The whole experience was less than desirable.

Prós: - Friendly staff, close to central, OK for money-value, breakfast with enough selections, room size OK, clean hotel/ room, free parking, fast WIFI, good vibe

Contras: - None

Prós: breakfast - pleasant room - small clean - ok

Contras: toilet small

Prós: We had a comfortable room, and the location was a bit far from down town, but it was a great place to stay. There are a variety of restaurants in the two-or-so blocks from the hotel, one is right next door. The best part was one of the desk employees, Arnar. He was super helpful, cheerful, and friendly, but what he really stands out for (IMHO) is how he saved the day when one of us messed up on some reservations. We would have missed the whole thing and lost our money. He made some calls and got us rescheduled and arranged transportation to the event. Whew! I was beyond thankful. He saved the day.

Contras: Wish we would have had a room with a view.

Prós: 20-40 min walk from most attractions. Great proximity to soccer stadium.

Contras: No gym.

Prós: Breakfast was very good

Prós: Nice enough décor

Contras: Small rooms, limited amenities, somewhat close to downtown, at least 25 minute walk.

Prós: -Buffet breakfast included was delicious. -The swimming center close by is a must for families! -Rooms were clean, and compact. -Allowed us to check-in at 8am!!

Contras: -Distance from city center; We had a car rented, so not an issue. -Allowed us to check-in at 8am!! Received a smaller room than booked, but appreciative of the convenience of unloading all our bags immediately.