Hotéis em Reiquiavique

Service and staff.

Location. Even need to catch taxi to the Reykjavik airport so there is no real benefit of staying there.

Good parking, location, room size Right next to airport runway

Friendly staff,decent location, clean dorms, nice locker for suitcase. Not having bathrooms for both sexes on both sides of the floor. Layout of dorms not great. Bad internet

Decent price and location Much dirtier in person Kitchen appliances don't work (stoves, ovens, microwaves) so use and need of kitchen is pointless People staying there do not clean their dishes, and cleaning crew doesn't do them either, so there's always a sink full of dirty dishes and no utensils. Advertises soap and shampoo provided yet they give 1 tiny bottle of shampoo that people end up stealing so no soap or shampoo Same with the soap in the bathrooms. No soap. Checked out a day early (almost 30 hours early) yet told that no refund would be given because not given 24 hours notice (?)

This review is about the two floors of the hotel which are a hostel, not a hotel. They lend you a tiny (nearly a joke, I guess) lock to put on the small cubby boxes in the room. 1000ISK deposit. The kitchen contains dishwashers. I stayed in a room with 12 or 14 beds. The doors on these rooms are "underdamped", meaning they are designed or adjusted to slam very very loudly if you let them close by themselves. It shakes not just the room, but is even obnoxious during the day if you're in a common kitchen or lounge down/across the hall. The door in my room was slammed AT ALL HOURS of the day except 12h30 -- 03h00 a.m. by the absurdly inconsiderate guests. The problem is that there is no effort by the hostel to tell people how to behave, and for some reason a large cross-section of the sample of young travellers in my room seem entirely oblivious to the surely-obvious effects of their actions on other people. There were no quiet hours announced. No one was told to close doors quietly. I was dumbfounded how people stayed up shouting, drinking, etc inside the dorm room (there are couches) until midnight, even when others were obviously trying to sleep, and the same people when they were on a different schedule, were up at 03h a.m. sharp talking loudly, and slamming the door countless times again. I mentioned to the staff that there was an educational solution (maybe) to this problem, but they didn't seem very interested. In addition to all that, the rooms, which look nothing nice as clean as in the pictures online (of course), have little cubby boxes below the beds where you supposedly can lock your valuables. The locking tabs are a bit of a joke, maybe, but in my room several were actually broken off anyway, so there was no way to lock them. This was my worst hostel experience ever.

Nice parking lot Room was very warn, sheets did not fit the bed and furniture was dirty. Staff was not friendly. The hotel was not inexpensive and was probably the second worst I have ever stayed in. I would NOT recommend staying at this hotel.

They were very Eco-friendly and "green." Pretty clean and modern. The staff was not very accommodating at all. I reserved a superior room with a double bed, and they gave us 2 twin beds. After speaking with the front desk, all they could tell us was that they are fully booked, and that you're never guaranteed the type of bed you want, but we could push the 2 twin beds together if we'd like. No, thank you. We were only staying there for one night, so we decided not to push the issue. Checkout is at noon, but after reading the hotel info they provide you with in the room, I saw they offer late checkout at 2pm as an option. So, that evening I called the desk to request late checkout, and the woman I spoke with could not give me a yes or no. She said I have to speak with the day staff. I called at 8am the following morning and the woman informed me again that they are fully booked. Ok, but I'm just asking to check out at 2pm. Check in for any new guests is at 4pm. That still gives cleaning crew 2 hours to get the room ready for any new guests arriving. I even tried to compromise and say can we at least stay until 1pm? We were catching the shuttle to the airport at 2pm from the hotel, and didn't have anywhere to go for 2 hours if we checked out at noon. She told me they could hold our luggage and we could go downtown and shop. No, I'm not risking missing the airport shuttle because you told me to go to town and spend $$. So after me asking the same question in 4 different ways, she finally said ok, you can check out at 1pm. Well wow! Thanks a million, Grand Hotel. We won't be staying with you on our next trip to Iceland.

The duvet. Very comfortable. The breakfast is included and very filling, especially to brave the cold of Rekyavik. The staff did mess up our tour reservation once and we had to ask management time and again for something to be done about it. The desk in the room had some coffee stains and the shower door does not prevent the water from going all over the bathroom! Plus the hotel was definitely a bit distant from city center.

cafe and breakfast

Location in town. Ridiculous price for room that had no amenities. Paid five star price for two star motel. Room small, bed uncomfortable. Everything extra.

Location was good. Parking was listed but it was public parking. We had to drive around and parked a few blocks away.

Very good location. The staf was friendly and the high speed internet connection was highly appreciated. Soundproofing needs to be improved, we could hear people talking in the room next to us, even though they were talking low.

Friendly and helpful staff, good location. Two single beds used as a double, very uncomfortable.

The art. Wi-fi availability. Friendliness of the staff. Warm a touch of traditional and old fashion The rooms were just a little tired but nothing a make-over wouldn't fix. Could hear the traffic a little too much.

Helpful staff, good location. Room was quite small

The art gallery and the food. The entire hotel is like a huge art gallery. The staff is very friendly and the kitchen excellent. I can recommend this hotel for anyone traveling to Reykjavik.

Warm, comfortable and clean room with plenty of hot water for the shower. Tv remote was difficult to work. Not enough tea,coffee,sugar & milk available in the room.

It is a bit further from the centre on the ground than it looks on the map :) Still within the range when walking doesn't get annoying (takes 20 min or so). Friendly staff and good price (got 51 euro/night for a week long stay). Free Wi-Fi (but they seem to charge for cable connection). The room was rather basic (compared with "average" 3 star hotels "on continent") and I certainly would wish for a somewhat larger bed. Breakfast was ok, but nothing to be excited about.