Very good breakfast set up. Very good coffee, available all day. also fruit basket with fresh fruit.
Comfortable beds, although, room very crowded. Wifi good. Reception staff friendly. Included breakfast poor, paper plates, plastic knives and forks. Scrambled egg and omelettes probably the worst I have ever had anywhere, factory made I suspect and warmed up, even the airlines do better.
The hotel was adequate for our needs. Found some stray hairs in the bed sheets that didn't belong to either of the party and the beds were rather hard. The beds were hard.
Value Helpful, friendly staff Good breakfasts No frig in room
No beach access
The room and the pool 24hrs was great The person in the front desk during the morning shift. Poor manners, horrible service, rude and not friendly.
Great location. Nice room. I am happy for big refrigerator. Thsnk you, I had good one night. I miss breakfast there.
I loved the modern up to date look of the rooms and they were clean. The pool was open and clean as well.Staff was super nice I didnt like how it shows on the map before booking that its right on the ocean but its actually not. You have to walk about a mile to get to the public access for the beach or drive and pay to park.
Not enough parking.
We had a jaccuzzi in our honeymoon suite. The room was clean and smelled fresh. The staff was very friendly and we could use all of the 4 pool areas.
Great location, great interior design & great staff the weak coffee and no half and half.
Reception staff very helpful and courteous Construction going on - the lobby closed and on the 2nd floor in a small closet like room. Beach chairs and canopies in tattered and broken condition. Loud construction noise and workers constantly in elevators with equipment, etc. I have stayed here twice before and it was nice. I think you should close the hotel during this construction
The rooms are beatiful and spacious. The rooms include all amenities, plus a small kitchenette. The washer/dryer is perfect fot the beach location to wash and dry wet swimwear. The bedding was too soft and plush. We're used to a more firmer mattresses, but this is more of a personal preference. The restaurant food was subpar and overpriced.
Clean rooms Good breakfast Uncle bob (bartender) Parking
Room was OK Nice view. Went to 'bar/grill' for lunch. Took forever. Orders were wrong (2/4). Asked for napkins more than once, finally given roll of paper towels.
They made our family feel like they cared. We had our seven month old son and they made sure to have a travel crib set up in the room prior to our arrival. The beds could be more comfortable.
The size of the room and the view. The housekeeping service was not good. Ice bucket left full of water, coffee pot + cups left dirty,Put burnt light bulb on table to be replaced didn't get done,Restaurant staff was so slow + there were only 4 people there. nice spot just walk next door to Ocean Point Hotel I think that was the name outside bar, Band + great restaurant we'll stay there next time.
Amazing place. Mattress could be more comfortable.
The service was very good. I missed having a Safe in the room.And the Lobby needed more seating.
The lobby and indoor coutyard was beautiful. Gave you the feel of entering a nice 4 or 5 star facility. My FIRST room had black stuff in the tub. My SECOND room had some nasty stuff on the toilet seat. My THIRD room was a handicap room. So sink was low and toilet. Very uncomfortable. At this time..it was 1AM. So we settled. You would think they would offer some type of discount. Would have been better off at a motel.
Facilities and room were good. 1. Hotel charged me a second time for a room already paid for and offered me meals as a substitute. I declined and requested a reimbursement of 2 of 3 days booked. Hotel agreed and three days later I was advised that the transaction had not started. 2. The maid did not clean the room properly. Garbage was still in the bins after cleaning. The used towels were removed, but wash cloths not replaced. 3. Maid service was very late in the day.
liked the pool, fitness center, and atrium. Had plenty of room to spread out. lack of cleanliness of room despite letting front desk know, some loose tiles around pool. Ripped bed sheets.
The room was dirty, day and night it was a heavy traffic with many strange persons walking around.
Beautiful restaurant at hotel Balcony was small
Great room, good service,
Quiet, good organised, helpfull personel By late arrival no possibility for refreshment and food.
the room we were in was decorated very nice, and I could see the ocean from the bed, which I loved the style of toilet in the room was way to low. they had problems with one of the elevators, but they seem to get in working in a timely fashion.
The staff, the lobby, breakfast was excellent every day and the location and parking were convenient. Staff were friendly and helpful. And honest; I left my jewelry and was called so I could retrieve it. I would recommend it and stay again if they upgrade their rooms. The room. It was dull, sheets were worn and had holes; the towels were small and very rough; there was only one lamp; bathroom was old and worn; showerhead was broken; tub didn't drain; remote for TV didn't work and there was only one chair on the terrace and we asked every day for another one. no towels at pool; pool staff not around.
Location was convenient, the hammocks on the beach were comfortable, the pool was crystal clean, good place to relax Parking was tight - but free - "direct view of the ocean" was not so direct - noise level from slamming doors went on into the wee hours of the morn
its location, good car parking access to lively miami and the beauty of the everglades.
The first room a Euro room was Ok but not what I wanted with no view at all. The second room with a sea view overlooked the pool which was a problem from noise at times as there is a pool side bar. Many guests ignored the signs about night swimming too. Overall it is a pleasant place to stay and is right on a beautiful beach. The staff are excellent too. The internet is diabolically slow and inadequate. You will either be frustrated by it's inadequacy or end up in reception. The internet facility is also a little aggressive in blocking things you might noramlly use.
we love it and we will be booking again from you thanks again
The pool areas, the restaurant overlooking the beach, the beach access. The food at the restaurant was quite good.
Location, location, location- beautiful property directly on beach. Outdoor restaurant overlooking the ocean was beautiful. Food was okay and pricey. Room was not well cleaned. No dressing mirrors in room other than in bathroom.
The outdoor restaurant with a view of ocean while eating. Good food The room was small. The lounge chairs by the pool were wicker and very uncomfortable
We loved the balcony and ocean view. The room was nice, comfortable, and clean. The cabanas/beach chairs were convenient.
It was a nice hotel, very clean. The service in the dining room and outside dining area was very much on island time. If you are not on a schedule then it would be fine.
the conveince of being right on the beach the shower water was not hot enough
Family friendly and cost effective Could not partake of alcoholic beverages responsibly.
This is really a hotel. It's an old hospital that's now owned and operated by some sort of religious organization. It was very weird lots of rules and strange keys to gain access to the room. I did not feel secure.
Stuff were helpful and friendly We did not aware of that it is a renovated hospital, bed was broken
The air conditioner worked great! Hummed all night and never turned off. Perfect for keeping you nice and cozy. The room was quiet. The bed and pillows were comfortable. The staff was very friendly and were very accommodating. Parking was easy and the hotel is close to the expressway. The room was outdated. The light in the bathroom barely worked and was practically unusable (they did offer to switch my room, but I was too tired and just wanted to get to sleep). The carpets were stained and dingy. The furniture was pretty banged up and looked like they picked up some pieces from a garage sale. This "hotel" used to be a hospital and still maintains that look and feel. Had I needed to stay more than one night, I may have passed. The no alcohol rules seem a bit odd for ANY hotel and to change a guest $200+ for evidence of alcohol consumption is rather steep. This appears to be a religiously ran facility.
Was very clean. Staff was friendly and helpful. N/A
Hotel was great, as noted by another reviewer, the shower was cold, but we found that the dial was backwards (hot was cold and cold was hot). Great hotel though, comfortable and clean.
I had no control of the air temperature and blower in my room. I don't want cold air blowing all night long. The noise of the air blowing and the cold temperature was very uncomfortable. I am not a child and should have control of my room temperature. I should have moved to another Hotel and just paid for an other place. Learned my lesson as not worth trying to save a few bucks.
Nice hotel.....having a car is a must have deal. Absolutely nothing in walking distance Great staff....very courteous and helpful Carpet a bit dirty, sink was cracked. Right off I-95. Minimal breakfast.
Value staff very friendly No counter space in the bathroom shower too small
Good value if staying in the area for a night. Not much around the area, more industrial. A casino is close by, but not much else. Not a family site as there is not much to this place, but a place to sleep. Rooms need to be cleaned more thoroughly. I know most places do not clean the bed covers frequently. One of the beds in our room had stains on them that were quite visible.
Spacious room, safe building, cleaniness! nothing
Friendly Service. This is a dormitory in an office building that has some rooms for rent. Old furniture and beds. Very odd vibe about the whole place. NO amenities one would expect at even the most basic hotel. For those on a budget at half the price it might be worth the stay, but otherwise, look elsewhere.
This was a secret value hotel that turned out to be an Extended Stay. It was previously rated as a Deluxe suites hotel and it lived up to it's previous rating. Very nice. We didn't make use of the full kitchen other than to make coffee, but this was definitely a suite that you could live in.
Mini kitchen very convenient. Can store food cook in the room like home
This was my first experience with the extended stay hotels and what an introduction to the franchise. The room was extremely spacious and the hotel staff was gracious and courteous. Everything was easy going and every morning the front counter attendant would say 'have a good day' as I walked out the door and 'welcome back' when I returned. The corporate office should be very proud of this location. My wife and I felt as if it were our home for the week and couldn't have been any more satisfied.
We stayed at this hotel on Thanksgiving night and checked out on Friday. (1 day later) The hotel was OK, but I would rate customer service very poor. When we checked in at 3:00 PM, the gentleman who worked at the front desk gave us a room on the 3rd floor. We rent to the room and it had an odor of strong burnt food. We went to the front desk and the same front desk rep said the following comment: 'Every hotel room has their unique smell from all of the previous guests and you just can't get it out.' In all of the years of staying in hotel rooms, I have never heard this comment. He did agree to give us another room. But, on the way out of the hotel for shopping on Thanksgiving night, he asked if the new room had a better odor in a smug way. We will never go back to that hotel if the customer service is that way.
No breakfast on weekends, but very convenient location & nice amenities
Hotel was clean and tidy, well-equipped with kitchen needs.
The room met our needs and the staff was friendly.
Stayed overnight before boarding my cruise during spring break. The place was clean and quiet. The bathroom was super clean which was a huge plus since I have a thing for bathroom cleanliness. The housekeeper brought me my jacket I left in the room before I finished loading the car. It's not a hIgh end hotel but was worth the money. The bed wasn't the most comfortable but the linens were clean. I would definitely reccomend this spot for cruisers looking for an overnight stay.
The hotel had everything we needed for an 8 night stay. We stayed in a studio room and had access to a full kitchen (oven, burners, microwave, full sized fridge, sink, dishes and cookware). We had a queen sized bed, couch, and a recliner, also a full bath, closet, and dresser. The pool outside was very small as was the workout room, but I didn't feel that I actually needed any of these things being so close to the beach. There was also a dvd player with the flat screen TV which both seemed very new. When the dvd player wouldn't work, someone from the staff came down and replaced it with a new one for us and so it worked. The staff were very friendly and helpful when we needed something. The only weird thing we had happen was that we found a sparkler (firework) under the mattress pad of our bed. Parking was free and convenient.
The entire staff was very friendly. We were new in the area, so we needed directions for shops, restaurants and church. The desk clerks helped us with maps and photocopies as well as suggestions. Everyone was very accommodating. Breakfast (grab and go) was adequate, except I would like to have had some juices; orange , cranberry and apple to go along with the coffee and tea as choices of beverages. We were always greeted with a smile. They really made us feel at home and very comfortable.
Great, clean cozy place. Highly recommender. We will be back for any hockey travel game played an East Coast. Please keep this way. Father and 10 years Son
Good place, clean , quiet. Hard to find but not difficult to navigate.
Cleanliness comfort Wifi , train noise
Nothing First of all, this is not a hotel, it is a motel. The room smelled like bleach mixed with cigarettes. The building was located a hundred feet from the train tracks. There was no hot water when I took a shower. Floor was sticky. Beds were noisy and uncomfortable. Overall you would definitely be saving yourself a lot of trouble by paying 10 more dollars and staying at a nicer place.
Directions were correct. Hotel is being remolded, bugs everywhere, no fridge in room, creepy people all around, security not at all, smelled horrible, paid online, still was charged at the hotel, elevators didn't work.
The room was relatively quiet. The pool was open 24-hours. Lack of communication; I had to voice any concern at the front desk. The days there was no hot water. When the elevator went out-of-service the notice was only no the first floor. There was no frig, no microwave, no desk, and no chair. The workout room had 3 machine and one was broken. I only found 2 ice machines for 5 floors.
The staff was friendly and very courteous N/A
The room was nice and clean with all the amenities. We were given a room on the fifth floor where the elevator was broken. We cannot climb five flights of stairs. My husband had bad chest pains and I have COPD and a bad back. Our son had to get us both eyes water immediately as we were suffering from climbing five flights of stairs to a room with not a good view.
Nothing. When we walked in. The front was under construction which was fine; however, we were informed that one of the elevators was working off and on so to avoid it. We took the "working" elevator up which had a musty aroma and walked to our room which did not have correct sign to guide us there. When we finally found it, the room was humid. We walked in and then ok our shoes off and realized immediately why. The a/c unit was leaking all over the carpet. At that point, we decided to leave. Got a refund and left.
It was a decent room for the price. Staff was rude. I had a man come and try to tell me to go back inside my hotel room. Kinda dirty
How close it was to where I was traveling On the reservation I put 4 guests.. tell me why in the room they only gave me 2 towels and linen for 2 guests.. when I notified front desk they took nearly an hour and a half to deliver the new items requested.
The location, walking distance to restaurants and bus stop Poor consumer service Elevator was bad Wifi wouldn't connect
Great customer service great pool with great private sitting areas around pool great hotel w mini golf Never heard the trains had the account on and slept like a baby
We only stayed one night and we payed $74. it was clean. The staff was very friendly. And checking out I remember Cay and Jefferey asking if there was anything else they can do to make sure we were good . But they were very friendly! But overall no complaints I found it to be very good ! I didn't like that the fact that no toliotries was offered, u know just in case for those last minute travelers who forgot to pack Something in such short notice , I also didn't like the fact that check out time is at 11:00. We barely had time to sleep in and use the pool . So I felt like I payed things I couldn't use. But overall the hotel was CLEAN and the staff was very FRIENDLY!
They appeared to be doing some construction, but it was noisy and the overall facility seemed very worn in a little tired looking
Thomas was wonderful at the front desk. Since they could not find our reservation.
the staff was very helpful to my special needs. a little to far away if you are going to miami beach
Every visit excellent food!
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Bathroom needed updating. Shower nozzle was broken.
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Staff was friendly A/C did not work and carpets were dirty
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
setting no breakfast before 7 am
Shower did not work in my room. I let the front desk know upon checkout and they did not offer any discount for my inconvenience. I had to ask them what they could do for me, and after some haggling with them, they gave me free parking for the night. Will not stay at this hotel ever again.
The proximity to port Everglades is convenient. When I arrived, I was ignored for 20 minutes just standing at the counter while 2 staff members were having a conversation. The lobby and hallways were filthy and smelled terribly. when I asked about the smell a staff member replied "that's just how it smells". While checking in online, I requested a high floor room with a marina view. what they gave me was a first floor room and the "beautiful marina view" was obstructed by overgrown and unkept vegetation, so overgrown that I couldn't get any sunlight into the room. The staff was both incredibly unfriendly and unhelpful. I called down 3 times on my first day to request extra pillows, they told me all 3 times the pillows were on the way. Nothing was ever delivered to the room. There was a large gathering of water underneath the television when I got into the room, when I asked about this they told me they would "look into it" This was without a doubt the worst stay I've ever had at a Hilton property. I would've stayed at a motel 6 and paid a fraction of the price If I knew it was going to be this terrible.
Intercoastal view with a big tree blocking from seing anything
- Only "glitch" was that, when checking in, the front desk said that my business debit card was declined....twice. However: • There was 60x more funds in the account than was needed • I called the Bank and they had no record of even any attempts and • I immediately used that same card at the hotel restaurant Unfortunately, I was forced to use my personal credit card
My bed was very comfortable had a great weekend rest it was quite and peaceful I had no problems
They should have vending machines on each floor, lobby is way to cold
Staff were extremely friendly and professional. Room was a bit musty.
very clean and comfortable. The two rooms next to us had obnoxious families traveling together. After midnight they went between the rooms, slamming doors and talking in the hall. I called the front desk and it stopped. At 6 am it started again. Didn't sleep much that night.
Comfortable, clean and great customer service. Shout out to ansam atif fo being extra polite and helpful, really made our stay memorable!
Pool area was great. The cleanliness was below par. We found a dirty fork in our room that did not belong to us, and the bed was not made during our stay.
This guest did not leave comments about this hotel.
This property is tucked into a business park area. It worked for me, because it was close to my friend's hockey arena and house. Really good room and nice staff. I enjoyed the breakfast! More channels on cable/dish would be nice.
staff was very pleasant helped a lot. room was clean. nothing
Great place to stay especially for that price. The staff are very friendly and helpful. Kids loved their pool and Jacuzzi.
Location Roach in restroom, bath tub did not feel secure, bathroom mirror had rust spots in it, and renovations were taking place above my head while I was sleeping for about 45 minutes.
Cleanliness was awsome. The room was comfortable. Bed was not a rock. The hotel was in a quiet location. They also take pets. In a pet room with an additional fee of 25 per night. They have sat tv. It stormed all day saturday and the tv was out the whole time. The staff is not helpful with rude guests. They alowed a large group to monopolize breakfast for over an hour. No one else could get in.
nothing They were doing some upgrades but the exterior of the hotel was way to dirty. The room was ok but the coach in the could have easily been on the side of the road. This should be no better the 1.5 maybe 2 stars
Location Yes, the room they give us. It was a handicapped room with no bathroom counter and no closets to put clothes. Also the TV was so small didmt even watch him it. Other rooms I saw had big tvs and closets in the room. Very disappointed
They had a make-your-own waffle bar for the continental breakfast which was better than most. The pool was open rather late which was nice. My room was clean but in poor condition. Door did not always latch without careful attention. Broken sink handle. Curtain did not close properly, made sleeping past sunrise difficult. Also, think there might have been bedbugs though can't be sure.
This guest did not leave comments about this hotel.
I thought the hotel ranked atleast a 3.5 compared to the 2 star rating it had. It was perfect for what I needed. It was clean enough and everything was above average for the location in the middle of town. Close to shopping and quick restaurants. There was a lacrosse team staying there and kept us up late to the point I notified the front desk. They handled it immediately. It was more the coaches problems than the hotel's but the front desk was accommodating.
This guest did not leave comments about this hotel.
Location The plumbing in the the tub/shower was deffective. I nor my roommate could turn on the water. Thus, we were not able to take a bath or shower. When brought to the attention of the Front Desk Clerk, she was insulting, demeaning, and extremely unprofessiona
This guest did not leave comments about this hotel.
Quiet. Clean. Great A/C N/A
Price The staff at this hotel used my personal cell phone number and asked me to 'send a picture' of myself to them, extremely inappropriate and unprofessional. Would not recommend this hotel to any woman traveling by herself, you are at risk!!!
The location getting to the beach or getting to Miami No
That was my first time in America's but it is the last time for me because no body came to clean the room and change the towel for me there was no where to hang clothes it breaks they don't fix it. The kind of services that they provide 0 services
I had a death in the family and unfortunately had to leave a day earlier and they REFUSED to work with me or refund any portion of my payment.
The price. everything. else.air condition. did not work so they gave me a fan....bathtub. had dead bugs everyday. Even bugs could not survive the heat
This guest did not leave comments about this hotel.
Really nothing stood out Construction around the pool all day,Bathtubs water disnt drain,room smelled,loud music coming from next room over every night..very bad time
The staff was very friendly and nice. Once we got to the hotel there was only one desk attendant and two parties checking in in front of us. It was cold outside and it was already after 11, we wanted to get to our room as fast as possible. After checking in we were told that our room was in a different building and that we had to walk outside again in order to get to our room. Once we got to the room (witch was even colder than the outside temperature of 60 degrees) There was no light switch! You had to find your way over to the bed in the dark to turn on the light. Now if that wasn't bad enough the light flickered like in a bad horror movie, so we had to go with the bathroom light that had a white greenish color to it. Upon laying in bed it was so uncomfortable, the reason being that the mattress completely slumped inwards as if it hadn't been replaced in many years. This was supposed to be a romantic getaway for my boyfriend and I instead I had asked him to leave and go back home (wich wasn't too far away luckily) We never spent more than 20 minutes in this place, thats how much of a downgrade it was from our usual sleeping quaters on a boat where we both work.
The rooms were clean When I arrived we were informed that the water main has been shut down and the water is not for drinking or showering. The hotel said we can get a reservation down the road(horrible location) and will cancel our reservation if we would like. The couldn't even guarantee the same rate at the other hotel. Usually when a huge inconvenience like this happens, things are comped and rooms upgraded, this was not the case and was told we could basically stay at the hotel where we made a reservation over a month in advance, or we could leave. I chose to stay because I didn't want to gamble with another hotel that I had done no research on. My experience with Bahia mar was terrible as far as customer service and guest relations
very nice staff and helpful, I also enjoyed the bar downstairs. The location is good as it is far away enough from the hustle and bustle of the main drag, but is still walkable. the vending machines were not functioning and the interior hallways were very hot.
Loved the location. There were so many places within walking distance. And not too far away by car were several plazas with shopping and eateries. Not really a spot for childless couples to get away. But we made the best of it.
Great location to everything
Great location. Easy to walk to the beach, nice hotel pool and friendly staff. Parking costs $26/day, but most lots around there are $40, so I guess that's kind of a deal.
We were walking distance from the beach literally across the street. Also on a very popular strip close to many bars, restaurants and novelty shopping. And pretty much less than a 15 minute drive from anywhere we wanted to go. "Liquor Store" across the street was deceiving as it had very little liquor BUT did have Fatt Tuesday Slushies. Oh also they charge $25 a day for self parking & $30 a day valet ON TOP OF a $50 per day hold (that is returned 1-5 days after you check out). Besides that
Location is nice $21.00 a day parking, expensive internet service. CAUTION, they have a 4 story motor lodge that is nothing like the photos they show of the rooms. It's a dive for the price! That's were we got put and we will never be back! I'd avoid this property. And the water is yellow.
Great location easy access in the heart of everything Staff was friendly and pleasant everyone smiled and said hello Some items that are a challenge $21 a day to park $20 a day for the Internet some of the areas seem to be unkept the needed some cleaning.
Emir the front desk attendant pick and choose who can stay at this hotel, very racist, if you don't fit a certain description or you look as though you don't fit into an elit group, your resavation will be cancelled or you will be offered a room at a higher rate..will not stay or recommend to any one ...
The location was close to our destination. The fridge & microwave were a great convenience. The hallways smelled like old cigarette smoke.
There are no outlets in the rooms. Every outlet is behind a piece of furniture and already full.The continental breakfast is a joke. There was only cereal.
The staff was professional and courteous
Dirty pictures lamps and mirrors were crooked.. ceiling tiles were pushed up.my shower was dirty..said they had WiFi and breakfast. Was a lie Everything
The cleaness... I had to switch rooms from 222 to 227 the A. c wasn't working or the pool wasn't clean other then that everything was great.
Beach front location, relatively quiet . Bed was comfortable and seemed clean. , . - Room was very dark, old beaten up furniture, - very small sink area and bathroom, - air conditioner was not possible to shut off or adjust, it was unnecessary noisy and cold in the room. - terrible pillows, used my own travel pillow - Kind of very gloomy depressing room. - very cold inside lobby and restaurant. weather was rainy but staying inside was even worse
Clean friendly staff. Drinks great! That I had to leave.
Location on the beach with easy access was nice. Also, I appreciated that they let you take pool towels onto the beach (at least I didn't see a sign telling you not to). It wasn't just the outdated room infested with ants that irritated me (not the biting kind; the ones that just seek out food residue). It was really the little things that pissed me off. Like in the bathroom, which seemed nice and updated but then you realize that the sink doesn't turn off. And the toilet paper holder doesn't fit the slots in the wall. Also, remember that their private beach is THEIR private beach, not yours. If you want to sit in a chair or have some water you must buy it from THEM. You can't bring your own. This is basically a $69 budget hotel in a great location which allows them to jack up the room rates.
View was fantastic. Front desk was excellent in getting our rooms near each other. Couldn't have asked for anything better. Guess the only thing I didn't like was paying $18 per day for parking whether you parked it yourself or used valet.
Location was nice. Decent value. HBO. Large rooms. 15$ extra EACH night for parking is ridiculous. Had issues with charging parking to my room. Thin walls, can hear kids screaming. Rooms not as clean and they should be. Found rust in my shower. AC unit was noisy.
We really liked the atmosphere and the staff. Everyone was helpful and fun to talk too. The beach view is great! The Tiki bar was fun and efficient!
Loved the location. My husband and I really wanted to spend time at the beach and relax. Restaurant lighting is more cafeteria style and lacks ambience. Food was not good, burned & a major disappointment.
We stayed 3 days it was nice my kids enjoy it alot, you have the pool and the beach right there,it was awsome, the location was great you have a big Boulevard of restaurants, cafe,a small mall...all in front of the beach... I did not like that you have to rent the chair and umbrella,of the beach that should be included,
Liked the pool and beach The rooms felt old, dated and carpet was old and smelly.
Rooms need update. Lobby and the other parts of hotel have been updated.
Disliked valet parking and was also displeased to have to pay $15.00 per day for parking. I booked two rooms and was pleased with my view of the ocean and beach from my balcony; my son and his wife, however, had no view at all in the second room booked. Our rooms were clean, but had been told at the hot tub/pool area by others that their room left a lot to be desired. I would, however, consider using this hotel if I were in the area again.
Not impressed with the overall condition.
Good wifi Great place near 95. The wifi is good and the staff was friendly. The king size bed was comfortable. The restaurant was nice but not crowded. The business center needs an upgrade. Overall it was very good!
Typically we love Westin hotels. This hotel should not be allowed to carry that name. The first issue was that the hotel was dirty. Not just our room but all of it. Elevators were slow and old. Lobey was not clean. The pool was nice but the health club was dirty. The hot tub was broken. The restarunt was way over priced for quality of food. We were very disappointed.
The staff was very friendly and helpful. The hotel was clean and we really enjoyed the pool.
Nice pool area on a lagoon even if there is no beach. But not necessarily a kid pool. No slide but nice lounge areas. Love that parking is so convenient and no extra cost! Friendly staff with prompt response. Good location off I-95 even though it is in a business-like park area. Large and comfortable rooms. Can't say I have anything negative.
One of the easiest check-ins I have ever had.. Friendly staff and beautiful room. There was hardly any I disliked regarding my stay... Maybe more premium cable TV channels?
The hotel was beautiful just needs a few upgrades. I lived the pool area and the decor of the hotel. The hotel was beautiful just needs a few upgrades carpets and curtains were dirty, the elevators need some visual work.
Very clean great valuee
It was just lovely
Bed wasn't confutable. Ac wasnt good.
It was clean and friendly staff It was clean and staff was friendly
The hotel was very nice. Very attractive. The staff was extremely rude.