Friendly staff who spoke english fairly well. Deluxe room was very nice and clean. Location was exellent; withing walking distance from Forbidden city, Tiananmen square and Wangfujing shopping street
The location is perfect. The proce is very good. The building is very new, with modern interior and facilities. The staff is not very friendly or efficient, English knowledge of the majotiry of people is below the minimum necessary for simple communication. The restaurant is overpriced and serves bad-quality food. The breakfast, however, was OK.
Friendly service and clean hotel. Food was fairly good and good value. Would return to stay again.
The staff were very friendly and could speak English very very well No
nice pertsonnel, good facilities, very near to metro and place Tian men Tourist infos and propositions are not complet and the organised evening at Peking Opera did not be good
Perfect Place for sightseeing, nice room, breakfast fine.... Top rated for sightseeing near Forbiodden City.
The location. 1. Better english at the reception. 2. At the check in the recptionist were talking to 3 guests at the same time, which delayed our check in. 3. We missed a refridgerator in the room.
The hotel is very well located, near the subway, the Forbidden City and the shopping street. However the budget room had a strange smell and the internet did not work in the room. The receptionist that served us on our arrival was rude.
Quiet and centrally located Room smelled like smoke although it's a no smoking room.
Value for money. For free buffet breakfast for two, free internet access, the amount we paid, was a good price. We were also given a room on the ground floor as requested. This was based on previous guests' comments on your website to avoid getting a room on the basement. The lack of good maps scaled properly. The map we got were not scaled properly. It mislead us to think that one block on the map was actually a block but actually 3x-4x times longer. Also, it would have helped if the hotel staff had ready recommendation on reasonably priced restaurants in the area that serve peking duck. That is one thing my son and I were not able to try. On the first night, we were sent to a 0 star restaurant across the street. The food and service was bad, we were charged 50yuan for a pot of tea, and we paid for the lousy food that cost us more than what the hotel charged for buffet lunch for two. I suggested to the the hotel staff never to recommend that restaurant to their guests again.
Food in the restaurant was poor and over priced.
Location very close to Forbidden City, Wangfujin Street etc. Carpet in room was disgusting, bath was moldy, general, condition not great. Clientele was questionable. Ex. A rather blah and over priced breakfast buffet was further damaged by a guest openly sneezing out white chunks which landed on the carpet right in front of the buffet (and probably other places) and were left there by the guest and staff as if this was a normal occurrence. We usually try to stay in modest local type establishments but in retrospect wish we had gone with a larger western chain, many of which were nearby.