Hotéis em Cidade do Panamá

Prós: Service and location were excellent.

Contras: Bed and pillows

Prós: Central, clean amenities.

Prós: Good location and excellent facilities

Prós: Location was good

Contras: Hotel is outdated, they couldn’t find our reservation, cable didn’t work.

Prós: Stayed hear twice. Large comfortable rooms. Excellent breakfast buffet. Lunch and dinner buffets also very good. Pastry chef is amazing. Good gym.

Contras: Carpet squares in bedroom.

Prós: Wonderful, massive breakfast buffet. Full array of services for travelers, plenty of friendly staff.

Contras: Food other than breakfast very average and overpriced. The hotel taxis charged way higher prices than other taxis. Rooms are in need of updating with dingy carpeting, tile and dated decor.

Prós: I had been there before. A month earlier had a great time,

Prós: Beautiful comfy hotel. The breakfast buffet was superb! Would highly recommend.

Prós: The amenities, it has a coffee shop 24hrs and the bar was good as well. The breakfast was very good too.

Prós: Good value, well managed hotel. Good breakfast, all functional. Practical location in Panama City.

Contras: The rooms are relatively noisy and it is easy to wake up from people in the next room or who are walking down the corridor.

Prós: Food. Staff at breakfast very friendly and accommodating.

Contras: Reception desk .clerical person name Mario was not nice. He was very rude in answering questions. Rushing and not accomodation. I felt that he was racism. I try not to go to asked questions when he was schedule.

Prós: Hotel is beautiful, one thing that I liked was supervisor involved during breakfast.

Contras: Two things I didn't like, first the representatives at the desk didn't give us a complete explanation of what the hotel offers and also we were promised a complimentary gift that we didn't receive

Prós: Room

Contras: Reception, pool and room service.

Prós: Comfortable place, the room was large, had good wifi and was clean. The rooftop pool is small, but there’s a good size gym plus the sauna and spa are a plus. I’d stay here again.

Contras: No free bottled water supplied in the room and the mini bar prices are ridiculously high. A beer in the bar downstairs is more than half the price of a tiny bottle of water from the room.

Prós: For me it was good situated you have the metro iglesia del carmen nearby the breakfast buffet was excellent i love the bedroom but in one word i have had a wonderfull vacation at your hotel also i like the pool on the roof and i sure will be back.

Contras: I dont have any comments.

Prós: Clean room and excellent view

Prós: Nice location/great views. Quick and easy airport transfers. Breakfast hours/food were decent. No issues with wifi.

Contras: They didn't seem to care about my loud neighbors at night. (Apparently music blaring at 11 pm mid-week is acceptable.) Pool was small and a bit dirty. Air con was loud and blew directly on my bed. Freezing!

Prós: Had a great experience...friendly staff, beautiful and spacious rooms, ideal location

Contras: You hear the entry doors slamming shut at all hours. My shower arrangement was so poorly designed a large puddle collected on the floor and there was no way to stop the leakage.

Prós: This hotel was a good option for the price, it was quiet, clean, with reliable internet service, perfect for this business trip. They have a lot of activities but since this was a business trip I did not get to enjoy them. Restaurant was pretty good too.

Contras: Unfortunately they were doing renovation so there was construction during the day, construction noise and areas off limits, but staff did everything they could to minimize this temporary issue.

Prós: Its very clean overall and confortable rooms

Contras: The only problem I had is the cleaning staff came to the door and Knock it at 8:00 am for cleaning the room And dinning is closed at 10pm

Prós: Everything it’s has everything no need to leave the property

Contras: Wish the room and bathroom had more light it has a very comfy feel but for doing mY make up not so great

Prós: Great room, big shower, good aircon and hot water

Contras: Rooftop pool and rooftop area needs remodeling and maintenance. Breakfast buffet could improve in rotation of menu throughout the week and quality of some ingredients

Prós: Ambiance and decor, 24hr room service

Contras: Casino and jacuzzi were not available. Also A/C made a loud noise all night

Prós: Everything looks pretty within the hotel.

Contras: However, if you stay up at night you will notice they have bugs. They moved me to two rooms. One room I found a bug crawling on the pillow after staying up doing work. The second room I found a dead roach on the floor.

Prós: Very close to the airport and pretty good breakfast

Contras: Restaurant service is deplorable. Food is ok, but expect to wait 20-30 minutes for water or a beverage. Breakfast starts at 5:30. Only includes toast and coffee. That’s it.

Prós: Great service and amenities

Contras: All was good

Prós: The A/C kept shutting off. And, when it was working, it never cooled the room. It was like sleeping outside. HOT!

Prós: My favourite hotel to stay at while in PC.

Prós: nice pool area nice room

Contras: restaurant menu not too interesting. food mediocre

Prós: If you have to get to the airport early this is the only place to stay. Rooms were great; food was great.

Prós: The outdoor area was great. The self serve laundry a welcome surprise! The food was great and the bar area was lovely. The shuttle service worked well.

Contras: Our "garden view" room looked into the parking lot which was very brightly lit making it hard to sleep.

Prós: Lots to do within the resort. Great gym, basketball court, pool and lounge areas with lots of trees and birds to enjoy. Friendly and accommodating staff.

Contras: The food from the restaurant could be improved. The cleanliness of the room as well stronger internet and better entertainment hook up in the room would also take this hotel/resort up a notch.

Contras: Very dirty room

Prós: Great location for the airport in Panama City. We stayed here one night so we were close for our early flight the next morning. It was on the expensive side and the restaurant inside was also very expensive! The shuttle in the morning was great as well.

Prós: The nice views, personal super friendly and helpful, they brought a microwave so we could get the sterilized the feeding bottles. Breakfast was delicious and so many options

Prós: Clean and nice. Room service was very slow but rest was good.

Contras: they told us 4 robes were missing. No robes in the room at all. When I told them they said it was their policy to place them. But they did not. I finally said you can check my bags. First they said yes then they said it was OK. It was just very awkward.

Prós: People was friendly, room was big and comfortable, the bed was cozy, confortable with really nice pillows.

Contras: Elevators, it was confusing, it takes time to get the right one, sometimes the card sensor doesn’t work and you can’t get to your room.

Prós: Beautiful hotel

Contras: Rude staff, phones not working for 2 days. Not a good quality mattress

Prós: Modern, clean, trendy hotel, perfect central location. Very close to the waterfront walk which takes you all the way to Casco Viejo, which I really enjoyed. Room with balcony on 36th floor was awesome, beautiful views. Room was excellent...TV, bed, balcony, bathroom/shower. Pool and gym were excellent, spent a lot of time poolside enjoying the view. Breakfast was pretty good.

Prós: This hotel is an icon in Panama City. It has a good reputation but we were disappointed. The view was great but the bay was dray and dirty.

Contras: The pool was crowded, in the sky bar we got the drinks and we left suddenly the place. Both of the cocktails were undrinkable. The prices were in the sky.

Prós: Big rooms, friendly helpful staff

Prós: Rooftop bar on 62nd floor. Rainfall shower. Art and decor was splendid.

Prós: Fun place to stay - the rock and roll memorabilia and music was great. The pool area was pretty nice, too. Staff was great.

Contras: Room towels, toiletries, etc. were not bad, but not up to five-star standards.

Prós: My favorite things are the casino coupons which included a complimentary wine and chips to play the machine I won $50.00 Also the pool even though I slipped with my drink...funny and the views from my room

Contras: I wish I could take my breakfast near the pool but it not allowed....it was my bday and my expectations are different, I thought maybe they could given me a piece of cake or sing happy birthday. I also felt watched like I was not a guest...better safer I guess. The staff are very friendly and professional but not warm. Warmer interaction and less lamp dust and faster checkin and hotel mapping leads to a definite 10 rating

Prós: The hotel is nice, like a museum. The rooftop view is amazing. And room service also nice and breakfast too, really good.

Contras: The staff is really slow, and not commercial, we arrive at 5 am due to flight arriving early and let us sleep at the reception like dogs. Didn’t even wanna make effort for even 1h early check in. And didn’t let us use the pool also. This is not acceptable for such hotel and such price. And plus the hotel was empty so it’s just bad faith.

Prós: The staff was exceptionally friendly and helpful at check in. The breakfast was delicious. They even provided champagne and mimosas. They had a plethora of things to do and the location of the hotel was excellent. I would stay there again just for the hotel experience.

Contras: There was a kind of moldy smell in the room but the staff fixed it when I told them about it.

Prós: La cama estaba sucia y era una cama pequeña de 57 ". Las almohadas estaban viejas y olían mal.

Contras: La habitación tenía un fuerte mal olor en la alfombra. Olor a humedad y mocato. Los jueves eran viejos y en mal estado. Ese hotel esta mal administrado, no hay aire acondicionado en la recepción ni en el Restaurante.

Contras: People smoking at the front door.

Prós: the location, the staff and breakfast included

Contras: it use to be a Sheraton and shows some age

Prós: Los desayunos muy buenos

Contras: El hotel le falta mucho mantenimiento. No se corresponde con las fotos que salen por Internet. Escogí el hotel por la piscina que vi por internet ya que pasaríamos el fin de semana con la nieta La piscina esta bastante deteriorada. Baldosas rotas, piscina redonda de los niños estaba sucia La habitación no disponía de nevera para poder guardar cualquier jugo a la niña. El corredor de acceso a la piscina huele mal, olor a aguas negras Tienen buenas instalaciones y se le pudiera sacar mejor provecho

Prós: Bedding quality Good central air system Central Location Tub size Friendly fland helpful front desk staff

Contras: Pool closed at 8 pm Water in lobby without cups TV quality Pool hours Area outside the front of the hotel looking a little dodgy

Contras: O café da manhã não estava incluso!

Prós: Staff was friendly, good location.

Contras: Run down, musty room smell, and the pool and gym need some TLC. (all the lounge chairs are broken) . Nothing seems to have been done to the hotel since the 80s. For the price point there seemed to be alot of nicer hotels available for around the same cost.

Prós: Good location

Contras: Bad smells. Old carpet in rooms

Prós: nice and clean good service

Prós: We ve tried many places in Panama and this place wins. It’s a shame that over the years things like coffee makers ands hair dryers, sofas, are missing from the rooms. That said still best in panama.

Prós: The beds

Contras: Anything

Prós: Excelent location. Friendly staff. Clean and large rooms. Very nice shower.

Contras: Microwave and fridge would be nice.

Prós: Lack of informatuion on what the Hotel offrered as amenities , No room service . THE MINIBAR WAS COMPLETELY EMPTY, , Ehen I asked why , no one knew , aparently there is an independant guy who decides if he fills the miniba or not. VERY INCONVENIENT. ISSUE HERE.

Prós: Nice hotel, free internet, free parking, good service, affordable.

Contras: None

Prós: The crew atention was excellent !!! Everyone were so gentle and kind .

Prós: Everything was good

Prós: The hotel is new and quite nice. Rooms are large and comfortable. The bed was good. A/C was good. Wifi was OK (hard to get online sometimes). Breakfast was substantial.

Contras: The hotel is located on a very congested street. If someone is coming to pick you up he or she has no place to park and wait for you. In general the streets in Panama City have become very congested in recent years, but this street is one of the worst I've seen.

Prós: Beds

Contras: Anything

Prós: Great Location for us and if you want to be close to city.

Contras: We found everything good, it for-filled all our needs.

Contras: They moved me to another hotel because they over booked. I would stay away from this hotel.

Prós: The hotel is very urban, modern and sleek: well-decorated. The staff is helpful and friendly and willing to accommodate special requests, even allowing an extra hour before check out. The food is really good and the in-hotel restaurant has accessible prices.

Prós: Hip place with great staff. Very good value. Highly recommend. Much better than our stay at TRYP.

Prós: Convenient location. Good breakfast buffet. Nice pool area.

Contras: Not sure if it was from the pool area or adjoining restaurant, but one of the nights of our stay was very noisy.

Prós: I like the location, the staff, and the design of the hotel in general. Also, it's nice to see the improvements in the biergarten; beer selection and menu.

Contras: I have stayed at this hotel close to 10 times now. The first visit was the best but since then, I have not been as impressed. Every single time I have checked in, I have been given a different room than I reserved online. My rooms have had varying degrees of dirty. From hairs on my bed and in the bathroom, to wrappers and dirt on the floors. The rooms and hallways just are not cleaned very well at all. On my last stay, the shampoos had been used and not replaced, and I was only given one large towel which had 3 big holes in it. The food at the morning breakfast is not very good either; cold bland eggs, cold meat that does not look very appetizing, and the bread and pastry selections are pretty dry and boring.

Prós: For the price it's a decent value. Included breakfast is good

Contras: Quality of staff is poor. Generally pretty lazy don't want to be bothered by the guests with tasks like checkin in, activating room keys, etc.

Prós: Not a free shuttle. $20 per person! Breakfast was nice. Free "welcome drink" is just a cheap beer.

Contras: Shuttle service is very expensive.

Prós: The hotel has a very nice outdoor area. It was very clean. Good location and close to a metro station.

Contras: Unfortunately we had a room with an old bathroom.

Prós: I enjoyed my stay at the Riande Granada hotel. Service standards were very good. Nice friendly staff, food was excellent as well. There is a Gym with basic equipment which served the purpose, a nice swimming pool and jacuzzi. I would stay in this hotel again.

Prós: Not far from metro station, good breakfast

Contras: Lobby and restaurant is nice but rooms look better on pictures.

Prós: Price, location.

Contras: Chose this hotel for low price, high ratings, and had to move to different hotel: toilet was plugged, room was cramped, elevator was out of service but sign barely noticeable and people could still use it...very dangerous. Breakfast was minimal.

Prós: bed was very comfortable & there was an ice machine. very kool decor! all staff were exceptional , they would go out of their way is assist in any way. housekeeping staff were very efficient/attentive and obviously work very hard as we observed .

Contras: we were disapointed that there wasnt a small bar fridge. I am allergic to scented stuff, the elevator and certain areas had a strong perfume/cleaner type odor. not unpleasant smell but bad for a person with allergies.

Prós: The pool and outdoor area is nice. Lots of places to sit and relax.

Contras: The hot tub was broken. There were never pool towels stocked. The room was dusty.

Prós: Check-in was a breeze. The front desk agent Daniel greeted us with a smile the moment we walked in the door and was so friendly and professional....I love most of the staff there. And views. They clean the rooms really well extra towels came right away upon request. I definelty will be returning !!

Contras: One evening I called. For room service the lady answered and she took our order of nachos and wings and we waited 2 hours before we called back then a gentlemen answered and he ended up taking out order and having it delivered so we had to wait 2 hours and 30 mins on room service

Prós: Very good hotel with comfortable rooms

Contras: The staff was not helpful at all

Prós: The view

Prós: Spacious room, clean and smell fresh. 1 room would be good for 2 people, but for a family of 4 (parents and 2 kids, age 10 and 8) was a little small for us. Breakfast was good, not excellent, but healthy enough. Bar is small but nice.

Contras: Bar only has 2 selection of redwine or whitewine.

Prós: Room is clean and functional.

Contras: Rude staff and slow service. We asked for water and toilet papers, but had to call several times to get delivered.

Prós: The hotel is modern, super clean and the staff was awesome! From the greeting in the front entry to the check our, all of the staff members were super nice and made us feel welcome! They each gave us pointers and options on places to visit and what to do! They kept our bags after check out for a couple of hours with no problems! They kept my kid’s medicine in their fridge as well! Hote is located in the financial district. I recommend you walk 2 blocks to a supermarket called Rey to purchase groceries or cheap alcohol! Nearby the hotel there is a pharmacy right in front, Domino’s, Carls JR, McDonald’s, banks and many lther restaurants. Easy to get to from the airport, 15$ US UBER ride! From there you can travel anywhere on UBER for less than 5$ US. I suggest you ride with UbER in Panama. Taxi is way more expensive. There is also a new Metro Line right beside the hotel (1 min walk away). Nice rooftop pool. Nice gym. Great big rooms. Comfortable beds and pillows. Even put a crib for the baby. Mini fridge in the room. Great AC as well. Shower was awesome too!

Contras: I heard the noise from the club right in front but it’s not that loud....did not empede me from sleeping nor my kids!

Prós: Cleanliness, location,value and included breakfast!

Contras: A couple of minoe cleaning issues were noticed.

Contras: False advertising, there is NO airport shuttle

Prós: Staff competent, supportable and always very kind. Thank you!

Prós: Fabulous service, free breakfast, proximity to restaurants and shops. Great downtown location.

Contras: Bathroom lock didn’t work, not enough lighting in rooms, bad coffee at breakfast.

Prós: Nice hotel in a good location

Contras: TOO NOISY AT NIGHT. I cannot recommend this hotel. There is a bar across the street. The bar's sound system had a sub-woofer that you could feel in your bones. The noise at night ruined an otherwise very good experience.

Prós: Is clean, centric and beautiful

Contras: I guess they need to smile a little bit more...

Prós: Really good spa. Breakfast is good.

Contras: no comment

Prós: room apperance and comfort

Contras: food

Prós: A very clean safe and central location in Panama. Spacious rooms with a friendly staff I would definitely stay again.

Contras: The 24 hour seven restaurant is just OK with very slow service.

Prós: Nice, clean and modern with súper friendly and professional staff. No hassle relaxed environment that make you feel like you are in a totally different place.

Contras: The hotel has not been to keep operations of some cool amenities like the game room and Pool level restaurant. Also, the pool water is way too cold, regardless of the heat.

Prós: Big beautiful quiet room with gorgeous hot showers. Amazing pool.

Contras: The casino but you can easily avoid that.

Contras: Lack of coffee

Prós: Location and value and comfortable beds

Contras: No coffee in the room but that is just a preference

Prós: We could book in a little earlier and did not have to wait until 15:00, that was appreciated. We did not have Breakfast, so I can not comment on that.

Contras: It was just not Value for the money we paid. Other hotels in Panama City are better value and also includes Breakfast, at Principe we paid a lot to stay and Breakfast was EXTRA.

Prós: Location n amenities

Contras: No

Prós: Place

Contras: Staff

Prós: Good service

Contras: no coffee

Prós: I LOVE this hotel and I stay there every time I travel to Panama. The man that works at he front desk speaks English and Spanish. He was very helpful. The hotel is very clean, quiet, great location, and price is great.

Contras: The room would get hot at 2-4 am . I don't know why. Maybe air conditioner needs checked

Prós: Room size

Contras: No coffe or tea maker. Nothing to make hot water for tea or coffee

Prós: Parking inside..nice facilities

Prós: Nice pool

Contras: No breakfast included

Prós: Central ..clean .. comfy beds

Prós: False advertising, IT STATES THAT IT WAS FREE SHUTTLE SERVICE TO AND FROM THE AIRPORT. .I HAD TO PAY $60 AROUND TRIP. ...

Contras: FALSE ADVERTISING. FREE SHUTTLE SERVICE TO AND FROM THE AIRPORT. . I HAD TO PAY $60 AROUND TRIP. ..

Prós: Disagree the comment from some one that it looks like a hostel. Great area to stroll the streets and dine. Hotel was very clean, presented well. Have stayed in half a dozen places in Panama in this price range, this is the best one!!!

Contras: I thought it said free breakfast and free shuttle. Breakfast was free, but shuttle was $35.00 to airport. After looking at website it only said shuttle.

Prós: The location was excellent with many restaurants in walkable distance. Also close to the Metro.

Contras: It is a clean hotel in a convenient location but is a no frills hotel. There was adequate parking but no pool or exercise facility. But for a short stay it is a good place to stay.

Prós: The price is very cheap, the facilities and service are very good, worth recommending

Prós: This was our second stay at Saba Hotel and once again we were treated like royalty. Our flight to the USA was at a rather odd hour, but the hotel were happy to accommodate our special requests of an early and late check in during our stay in Panama City as well as assist with a good rate. Their staff are wonderfully welcoming and ensure that all your needs are met and then some. The hotel is beautifully clean, calmly decorated and a pleasure to stay in. The breakfast is simple but still tasty and good. Our room was clean, large and comfortable with an en suite bathroom containing a large shower and plenty linen. The hotel is perfectly located as it is on a popular taxi route and within walking distance of restaurants and shops. This hotel is highly recommended.

Contras: Everything was fabulous !

Prós: Whenever we stay in Panama City, we book a room at Saba Hotel. The location is perfect to get an Uber (or metered taxi), close to many restaurants as well as supermarkets. The area is safe to walk around in and suits our needs perfectly. The staff are very helpful and friendly although many do not speak any English including some reception staff members. But if you use your translator app then you will be fine. There is a small new restaurant on the premises but no meals are included in the room rate. There are many places/restaurants in the area so food will not be a concern. The hotel is older now and could do with some maintenance but we still love to stay here because of its location and staff. The rate is very good and hard to beat in the area. The room offered a king-sized bed within a large and comfortable room. The room is quite simple with a small fridge and hairdryer. The room and bathroom were clean and everything worked. The TV only offers two or three English channels whilst the other channels are all Spanish. The air conditioner worked perfectly in our room which was wonderful.

Contras: The towels in our room were clean but needed to be replaced as they had holes in them.

Prós: This was our third stay at the Saba Hotel. Once again, this hotel did not disappoint. Due to traffic congestion along the way, we arrived at the hotel very late 23h30. There was a kind and friendly staff member to check us in and assure us that all was in order for our stay. As always, the hotel room was clean, organised and comfortable. Our room was large and allowed for a peaceful nights sleep. The shower was beautifully hot and clean. The breakfast was simple and delicious with different types of egg meals or a Panamanian breakfast. This is one of my favourite hotels and enjoy staying here each time that we visit Panama City.

Contras: The vending machine was an issue but we did report this to the on duty staff. Otherwise this hotel is fabulous !

Prós: The service and attention of the staff, specially Mr Alex.

Contras: There is not a water station or coffee station

Prós: Location

Contras: Better a/c

Prós: From when we walked in, we knew that we would feel right at home. The staff were friendly, helpful and everything went smoothly. The reception staff all spoke English which was very helpful. The room was comfortable, quiet and clean. The aircon throughout the hotel worked perfectly which is a MUST when staying in Panama City. Even though our window had no view, this was not an issue for us. The affordable breakfast menu had four options along with coffee and fruit, which suited us perfectly. The waitron did not speak any English but we faired well with our limited Spanish. The hotel location is perfect for numerous restaurants, mini supermarkets and a route for taxis. The area is relatively safe and clean to walk around in which was awesome for us, as each evening we walk to a local restaurant for our dinner. The hotel has safe and secure parking should you be using a car. The hotel offers vending machines should you not want to leave the hotel for a soda or crisps. All in all we loved this hotel and definitely will stay there again when next in Panama City.

Contras: We loved everything at the Saba Hotel !

Prós: Whenever we are in Panama City, we stay at Saba Hotel. It has everything we need and more. Great service, wonderful location and staff that go the extra mile to make your stay the best that it can be. Highly recommended. So what are you waiting for - book your room today !

Prós: Breakfast was elaborate and delicious. Very nice lobby. Bathroom was very nice.

Contras: AC was loud.

Prós: - Excellent staff - Very helpful and supportive during uncertain times - Clean and comfortable rooms

Contras: - Unfortunately our visit was affected by the measures taken during escalated Covid-19 virus situation. As a result all common areas were closed through no fault of the hotel.

Prós: Comfortable hotel, excellent service, nice staff, great location

Prós: The location was ideal, the staff was great. Very helpful and made recommendations on where to go. Valet service was awesome. The rooms were clean, A/C worked perfectly. The WiFi was fast speed. The champagne and roof top view at night topped off a long flight

Prós: Our stay at the Global Hotel Panama was as good as possible given the Covid-19 situation. The Staff was amazing. Super friendly, helpful and comforting from the first minute on. Everyone was trying to make our stay as possible. A big thank you to everyone, from reception to breakfast service. We will visit Panama again and we will definitely stay in the Global Hotel again.

Contras: As most 5 Star Hotels the room was not super new or renovated - but still 5Star and a nice place to stay!

Prós: Lovely hotel. Awesome room with views out over Panama City. Upgraded to the Grace Suite which was one of the best rooms I have ever stayed in, and I've stayed in some nice ones. Bellhops very helpful, bartender David a good friend during our stay.

Contras: Really nothing. There was some confusion as to whether breakfast was included in our rate or not, but it got sorted out satisfactorily. So it was what it was, a mix-up. Nothing negative.

Prós: I was disappointed with the hotel. It was understaffed at breakfast and they always seemed to have run out of something at the buffet which you had to ask for. The tables took a while to clear too. Quite often our room wasn’t cleaned until late in the day. The pool was quite a lot smaller than the photo seemed to show. All in all I think we could have done better for the money.

Contras: Small pool Chaotic breakfast Staff were never rude but always rather downbeat

Prós: Really clean and spacious. Quiet. Close to everything.

Contras: Breakfast wasn’t great and we’d arranged airport transfers which never materialized. Hard to know if latter was because of COVID - we were there Mar14 and the WHO declared global pandemic on the 11th.

Prós: The room was very clean and had great views.

Contras: The pool was closed for the first two days of our stay, this was not communicated to us upon check-in, and this was one of the reasons for booking the hotel. The food in the restaurant was awful and over priced. When you pay as much for the food as we did, I expect it to be at the very best good. The pasta was clearly from a can, and the red wine they served us was had been open way too long, and had been stored in the fridge. I would not recommend that you eat at 54 East. It's a nice hotel, but it certainly is not 5 stars.

Prós: Excellent service

Contras: No gift shop or store in hotel