Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.3 "Local maravilhoso."9.9 "99%
gostaram da proximidade com pontos turísticos ." 9.9 "99%gostaram da proximidade dos locais para fazer compras ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 8.6 "Fácil de chegar de carro , segundo 86%." 10.0 "Próximo de transportes públicos , segundo 100%." -
8.9 "O atendimento é muito bom."9.6 "96% acharam
a equipe muito simpática ." 9.2 "92% acharamo atendimento muito profissional ." 8.4 "84% acharam oserviço de manobrista impressionante ." 7.9 "O serviço de limpeza era ótimo , segundo 79%." 8.3 "83% disseram que oserviço de concierge foi incrível ." 8.0 "80% disseram que aequipe de recreação era ótima ." -
6.1 "Os quartos são razoáveis."6.3 "Apenas 63% acharam o
chuveiro ok ." 5.9 "59% consideraram que ominibar era razoável ." 6.0 "A limpeza do banheiro era mediana , afirmaram 60%" -
5.7 "O café da manhã é ruim."
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4.3 "Custo-benefício abaixo da média."2.6 "O
preço era muito alto para 74%." 2.9 "71% disseram que ocafé da manhã era muito caro ." -
4.3 "A internet é fraca."3.2 "68% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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9.4 "Local maravilhoso."9.9 "99%
gostaram da proximidade com pontos turísticos ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." -
8.4 "O atendimento é muito bom."9.4 "94% acharam
a equipe muito simpática ." 7.7 "77% afirmaram quea equipe da recepção era ótima ." 9.1 "91% acharamo atendimento muito profissional ." 8.5 "85% acharam oserviço de manobrista impressionante ." -
5.5 "Os quartos são razoáveis."5.0 "Apenas 50% afirmaram que
os quartos eram suficientemente grandes ." 6.3 "Apenas 63% acharam ochuveiro ok ." 5.8 "A limpeza do banheiro era mediana , afirmaram 58%" 5.6 "56% consideraram que ominibar era razoável ." -
5.4 "O café da manhã é ruim."
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4.2 "A internet é fraca."3.2 "68% disseram que a
qualidade do Wi-Fi era ruim ." -
3.8 "Custo-benefício abaixo da média."2.6 "74% disseram que o
café da manhã era muito caro ."
Avaliação geral
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8.8 "O atendimento é muito bom."9.6 "96% acharam
a equipe muito simpática ." 9.2 "92% acharamo atendimento muito profissional ." 8.3 "83% acharam oserviço de manobrista impressionante ." -
8.8 "A localização é muito boa."9.8 "98%
gostaram da proximidade com pontos turísticos ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." -
5.8 "A comida é mediana."5.7 "Apenas 57% ficaram
satisfeitos com o menu ." -
5.5 "O café da manhã é ruim."
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5.4 "Os quartos são razoáveis."6.2 "
A limpeza do banheiro era mediana , afirmaram 62%" 6.0 "Apenas 60% acharam ochuveiro ok ." -
4.3 "Custo-benefício abaixo da média."2.8 "O
preço era muito alto para 72%." 2.7 "73% disseram que ocafé da manhã era muito caro ." -
4.0 "A piscina é abaixo da média."2.8 "
Piscina suja , segundo 72%." -
3.8 "A internet é fraca."2.8 "72% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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9.5 "Local maravilhoso."
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8.7 "O atendimento é muito bom."
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6.5 "A atmosfera era decente."
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6.2 "Os quartos são razoáveis."5.0 "Apenas 50% afirmaram que
os quartos eram suficientemente grandes ." -
5.2 "Custo-benefício mediano."
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5.1 "A piscina é ruim."
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4.5 "A internet é fraca."
Avaliação geral
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9.2 "Local maravilhoso."
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8.8 "O atendimento é muito bom."9.7 "97% acharam
a equipe muito simpática ." 8.2 "82% afirmaram quea equipe da recepção era ótima ." -
5.8 "A comida é mediana."
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5.4 "Os quartos são razoáveis."
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5.3 "Conforto mediano."
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4.2 "Custo-benefício abaixo da média."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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9.7avaliação de
The location and helpfulness of staff will keep bringing us back to the Lord Elgin There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.
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9.1avaliação de
Very close to the canal for winter skating
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8.2avaliação de
Centrally located! Friendly! Helpful! Comfortable!!! Good rates! Finally installed safes for the room!! Bar and restaurant could have been open later with entertainment? Relax in Lounge after night out!!
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10.0avaliação de
Loved the location. There's nothing to dislike.
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5.7avaliação de
I liked the location and the decor of the lobby. Most of the staff are very friendly and professional. The food in the restaurant was great and well worth the price. My tv in the room did not work (no sound on the tv) It eventually got fixed, but took some time staring at the walls in the mean time. The pillows were very thin and cheap, I would highly recommend buying somm good quality pillows that are firm so guests would get a better sleep. At night I had little bites all over me, so I am not sure if I was allergic to the mattress or the laundry detergent they use. The parking service is extremely expensive and it takes a long time for the parking attendants to move all of the cars underground to get to yours, so that is not a very modern or efficient system.
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9.1avaliação de
Great location to walk to all Ottawa locations! Location, location, location!
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6.2avaliação de
Parking was expensive and it a long time to get the car. The Internet stopped before we checked out. Bathrooms could be better and are a little dirty. The blinds in the bathroom were very dirty. Bathroom should also have more towels.
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5.7avaliação de
The convenient location is the only redeeming thing about this hotel. For years I have wanted to stay at this hotel -- I finally had the opportunity and was sorrly disappointed by the way I was spoken to and treated by front desk staff. I asked reasonable questions and said please and thank you and was treated with "...yes but you booked this on-line". As if to say I was not worthy of decent service because I booked my room on-line at the last minute." My room was not as described when I booked and I would suggest the Hotel Management double check what On-Line Travel Services are offering on behalf of their hotel - so that people are not mis-lead and then asking your snobby Front Desk staff about what was promised and then not offered. I would have to say the price for a room is definitely not worth it. Rooms are dated and smaller than reviews and photos. The Lord Elgin did not live up to any of my expectations -- the Front Desk staff could do with better customer service training. However, BellMen/Valet staff and Housekeeping were delightful.
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6.7avaliação de
The staff were very quick and efficient in both the check-in and check-out process. The elevators were dated and were slow.
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6.4avaliação de
location, cleanliness, location room was drafty
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7.0avaliação de
Pay for parking
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8.0avaliação de
Excellent location for visit to Ottawa. Can walk to many places and others are close by. Short walk to Parliament buildings, Sparks street, Rideau canal, Byward Market, Bytown Museum. Staff friendly and attentive. Elegant hotel with spacious comfortable rooms. There was nothing I didn't like.
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7.0avaliação de
Valet service was impecable No mini frig in my room.
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6.4avaliação de
location is convient I ate dinner in the dining room and thought the quality was poor based on the price.
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7.6avaliação de
I knew this hotel 20 years ago when it was not great. It has been completely refurbished and extended. Bedrooms and hotel facilities all of a high order. Staff excellent. Restaurant good value and excellent service. Housekeeping most helpful in retriving item I had left at hotel and sending it on. No
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6.0avaliação de
The location could not have been better for our Canada Day Celebration. Just a quick walk to everything! I left a piece of jewelery in the bathroom but the staff said they did not see it nor did anyone turn it in. Just a little test I'd done with many Hotels.
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6.4avaliação de
great personal service the bed (queen) was very saggy
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8.0avaliação de
Proximity to Parliament Hill and other attractions.
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9.7avaliação de
The location and helpfulness of staff will keep bringing us back to the Lord Elgin There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.
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9.1avaliação de
Very close to the canal for winter skating
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8.2avaliação de
Centrally located! Friendly! Helpful! Comfortable!!! Good rates! Finally installed safes for the room!! Bar and restaurant could have been open later with entertainment? Relax in Lounge after night out!!
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10.0avaliação de
Loved the location. There's nothing to dislike.
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9.1avaliação de
Great location to walk to all Ottawa locations! Location, location, location!
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8.0avaliação de
Excellent location for visit to Ottawa. Can walk to many places and others are close by. Short walk to Parliament buildings, Sparks street, Rideau canal, Byward Market, Bytown Museum. Staff friendly and attentive. Elegant hotel with spacious comfortable rooms. There was nothing I didn't like.
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8.0avaliação de
Proximity to Parliament Hill and other attractions.
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6.7avaliação de
The staff were very quick and efficient in both the check-in and check-out process. The elevators were dated and were slow.
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7.0avaliação de
Pay for parking
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7.0avaliação de
Valet service was impecable No mini frig in my room.
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7.6avaliação de
I knew this hotel 20 years ago when it was not great. It has been completely refurbished and extended. Bedrooms and hotel facilities all of a high order. Staff excellent. Restaurant good value and excellent service. Housekeeping most helpful in retriving item I had left at hotel and sending it on. No
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5.7avaliação de
I liked the location and the decor of the lobby. Most of the staff are very friendly and professional. The food in the restaurant was great and well worth the price. My tv in the room did not work (no sound on the tv) It eventually got fixed, but took some time staring at the walls in the mean time. The pillows were very thin and cheap, I would highly recommend buying somm good quality pillows that are firm so guests would get a better sleep. At night I had little bites all over me, so I am not sure if I was allergic to the mattress or the laundry detergent they use. The parking service is extremely expensive and it takes a long time for the parking attendants to move all of the cars underground to get to yours, so that is not a very modern or efficient system.
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6.2avaliação de
Parking was expensive and it a long time to get the car. The Internet stopped before we checked out. Bathrooms could be better and are a little dirty. The blinds in the bathroom were very dirty. Bathroom should also have more towels.
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5.7avaliação de
The convenient location is the only redeeming thing about this hotel. For years I have wanted to stay at this hotel -- I finally had the opportunity and was sorrly disappointed by the way I was spoken to and treated by front desk staff. I asked reasonable questions and said please and thank you and was treated with "...yes but you booked this on-line". As if to say I was not worthy of decent service because I booked my room on-line at the last minute." My room was not as described when I booked and I would suggest the Hotel Management double check what On-Line Travel Services are offering on behalf of their hotel - so that people are not mis-lead and then asking your snobby Front Desk staff about what was promised and then not offered. I would have to say the price for a room is definitely not worth it. Rooms are dated and smaller than reviews and photos. The Lord Elgin did not live up to any of my expectations -- the Front Desk staff could do with better customer service training. However, BellMen/Valet staff and Housekeeping were delightful.
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6.4avaliação de
location, cleanliness, location room was drafty
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6.4avaliação de
location is convient I ate dinner in the dining room and thought the quality was poor based on the price.
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6.0avaliação de
The location could not have been better for our Canada Day Celebration. Just a quick walk to everything! I left a piece of jewelery in the bathroom but the staff said they did not see it nor did anyone turn it in. Just a little test I'd done with many Hotels.
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6.4avaliação de
great personal service the bed (queen) was very saggy
