While maybe not a 5 star in terms of the rooms, the hotel provides excellent service, friendly staff and is not trying to charge you for every little extra service. We arrived at 3am in the morning and the receptionist straight away said they would only charge us for half a night the first night. Kids, if you have any eat for free until the age of 12 if the parents eat as well. Can fully recommend this hotel. It is also just 2 minutes away from the beautiful Holsteintor and 5 minutes walk to the centre of Lubeck, with the old Rathaus etc. Enjoy your stay!
Location, friendly staff, good value
The Radisson Lubeck is perfectly situated both from an entry/exit to the main highway Hamburg-Munich as well as it is close to down town. The beds are very comfortable so sleep is easy to find.
Everything was just fine. Good location. Private and public parking, nothing wrong with public
This place was great. Great Pool, Location Great (right near old City), Great breakfast on Patio and food selection wow (Best Muesli ever had), Very helpful staff and modern amenities. Numerous parking spaces in front of the hotel.
The hotel was very well furnished and comfortable. Staff were friendly and extremely helpful. Fabulous location and ideal for exploring the city centre.
The hotel is perfectly located for those who want to explore the beautiful city of Lubeck. We were lucky to have chosen this particular weekend as it saw the start of the local Christmas markets - a bonus for us! Nothing.
Superbly situated and appointed hotel with first class staff and service. I doubt if anyone would be disappointed with their stay here. Unreservedly recommended. A guest in an adjoining room had a dog which barked rather too much for my liking. I was surprised a hotel of this standard allowed animals in the rooms. It's a shame, everything else was excellent.
The location to the centre of Luebeck , Holstentor, Congress Hall etc.. was perfect.The hotel was also easy to get to. The Hotel is quite old for the rate charged.
clean and staff very helpful. Its also such a perfect location for the station and airport bus
Cleanliness Very convenient for city centre, station, bus
The room was quite large and it had a nice bathroom. The breakfast buffet has a really wide range of choice and the quality and quantity was excellent. At the check out they give you a marzipan gift, and it is really nice to receive it even if it's a small thing. The staff is helpful and kind. The position is perfect: a minute from the train and bus station and 8 from the Rathause.
It's location, cleanliness, comfort and friendly staff No
comfortable, reasonable price, good breakfast, located close to bus and train stations
Location was good
Really tidy and a great buffet for breakfast
Room was equipped with air conditioning and directly across from the train/bus station and within 15 min walk of town center. No power adapters available. No wireless internet available.
Beds are excellent, breakfast fine in relation to price. Quiet during the night. No free /wireless internet in rooms (Cabel in hall + 5€ for a box).
Excellent breakfast, airy and comfortable rooms, friendly staff. No laundry facilities - washing becomes necessary while travelling, especially when on a 5 week trip. This comment applies to most of the places we stayed. Off site laundry facilities were also difficult to locate.
Very good location, nice rooms
Super place in Lûbeck. Fine parking. Quite place. We have orderet breakfast with glutenfree bread for my vife. For a 4 star hotel, it was poor with only one sort of bread - absolute not ok for this hotel.
the hotel was very modern and well situated, although road works we're going on outside, road access to the hotel/parking wanst a problem. The check in staff were fine as were the bar staff.
Lovely bed, and good and quiet air condition. Nice design. With a lovely flatscreen Tv, it was really bad that there were no international TV channels unless i paid 11 Euros for 12 hours. Tv was not used becaus of this. I really wanted to lie in bed and see TV.
A ultra modern hotel situated in the city center. Clean, comfortable with a breakfastbuffet with everything you can desire.
Good contemporary design, comfortable rooms and public areas, good food, great service. Pillows - too hard. Everything else was fine!
good location, cenral to our interests.
so close to everything no
The hotel staff was very co operative. There was a balcon with the room too. The rooms were really old and needed renovation badly. However, the bathrooms were really nice. There was no fridge in the room and the lighting in the room was also very low.
I was very impressed with the double glass door/window facing the street. The room has a street below with heavy traffic, but as soon as you close the window and the door to the balcony, the room is quiet. Great!
Room exceeded expectations - booked a twin, but given a suite. Spotlessly clean. Friendly and obliging staff. Great value for money. Good location -close to public transport and old city centre. Highly recommended.
The room and the both room was very clean
very nice clean hotel close to the center, good breakfast
Ideally situated for walking in the historic centre, and for bus and train connections. Good breakfast, comfortable and efficient - a very good value hotel. Nothing major to report. Some small design faults such as the location of the soap dispenser in the bathroom. Might be good to offer foreign visitors the choice of smaller pillows instead of the larger bolsters in use in the hotel.
The size, not to big -
Good location, friendly staff and good sized rooms. We have stayed on previous occasions and would return again.
Ringhotel Jensen is located overlooking the river Trave/Holstentor and near shopping facilities. My room was normal continental style in size for a singleroom; fairly small but very clean and comfortable. My room was on the top floor overlooking the river. Fantastic location. The lady in the reception was very helpful when I arrived and upon enquiring immediately agrred to have bearkfast ready for me at 6 am, as I had to catch an early flight. The breakfast was indeed ready when I came down very early morning. I enjoyed staying in the hotel and withey put on the Christmas Market in December and/or one of the arrangements in relation to Thomas Mann. I will certainly come back to this hotel. I would like (unless I overlooked this fact) to have a reasonably sized guest lounge with TV etc.
Great views over the canal and Holstentor. Good central location and friendly and efficient staff.
Nicely situated overlooking water and historical building.
A little inconvenient with too long distance from the hotel to the parkinglot
Good location. Breakfast OK, no more. Staff friendly.
The hotels location was excellent. The staff were helpful, and the hotel was good value.
Good restaurant The room was faced to a fence from the kitchen from the restuant. A terrible sound! Even the noise from f´the french in the bathroom was extremely high. The guy in the reception couldn't support us with an other room. This kind of room should be within booking.com
Proximity to most sights Small rooms, no lift to the 5th floor (where I stayed), breakfast spread is limited
An excellent hotel in an ideal location. Rooms clean and comfortable - breakfast very good. Reception staff very helpful with regard to what see and do in Lubeck. Highly recommended.
Excellent location in Old Town, great view from room. Good restaurant & helpful staff
the breackfast buffet not applicable
Excellent breakfast Room allocated was a smokers room.
Helpful staff (who speak good English). Good free wi-fi, comfortable beds and an excellent breakfast buffet.
Staff were very friendly My room was dark (late October) and the lighting wasn't adequate for me (like many hotel rooms, even expensive ones)
easy access from the train station; friendly staff
Convenient location; good breakfast; good parking facility.
The room was quiet, the hotel realy close to th eold town with park place for the car.
We loved our room -G2-- to which we were upgraded free. Breakfast was excellent. Location is ideal for visiting the city and for train access. No.
The hotel was located near to the main bus and rail stations and was easily accessed from Lubeck airport. The room was very nice and very clean.
Valuefor money No free parking ingarage!
very near to the main shopping street; very nice breakfast
All the staff were extremely helpful and cheerful and nothing was ever too much bother for them. A wonderful stay Showers were a bit cramped
No smooking hotel. In town center. Clean room and nice breackfirst. Own parking No airecondition. Loud churchbells from the "Marienkirche" every hour all the night.
Location excellent in the centre of the old town - literally in the shadow of the Marienkirche. The breakfasts were good and the owners/reception staff were friendly. Drinks were available all day and we were given a kettle to make drinks in our room - one of the owners carried this up to our room in one hand and my wife's suitcase in the other! Despite the advantages, this hotel seemed just a little too basic in what it offered for the price when compared with other hotels we stayed in during our tour of North Germany. Mid-way between a B&B and hotel the room was slightly small, we were on the third floor and there was no lift, there was no air-conditioning and there were no notices in the room for us to indicate when we were ready for the room to be cleaned.
the friendly staff and the proximity to the center of the historic city bathrooms were small, in particular the showers. Everything got wet.
Central location, very attentive staff, excellent breakfast and a pleasant city
the hotel room was clean, comfortable and modern. There was a charge for using the wireless networking. These days charging for wifi access is a bit out of date.
Quiet, very centrally located, friendly staff. Carrying up the luggage to the third floor.
Very well presented hotel. Very pleasant staff. Excellent breakfast. good location for city centre, about 15 minutes walk from rail station.
This hotel was in a perfect place for explotring Lubeck.The breakfast was excellent. The staff were very helpful.
Friendly, clean, welcoming, and in a great location for travelers, especially those traveling by train .Beautiful, historic Luebeck is just an 8-minute walk away, too. Breakfast room staff were most attentive, and the breakfast offerings plentiful and fresh.
Comfort and tranquility, great location for the city visit and services, wonderful courtesy of the owners and personnel. NA
Very Central, near to both ZOB and HBF The TV is very small
great position short walk to all sights and right next to bus and rail stations.very friendly owners nothing too much trouble.excellent buffet breakfast included in price
room layout & breakfast no drink making facilities in room; had to pay extra to quoted price for child bed in room.
city center very close
Friendly, warm, good food, access to rail and bus services, clean No
Breakfast was amazing. Staff at breakfast were really helpful. Walking distance to railway station (Euro Rail travellers) and historic parts of town. Clean and comfortable. with a view. Took a while to learn how to unlock the door to our room
Breakfast Knob of the hot water was slipped and came out in Bathroom.It was aboutto fall down on my daughter head and we luckly saved.No control on hot water flow and while taking bath automatically the cold water started flowing.
ok not noisy staff helpful
Great central location. Helpful staff. Housekeeping forgot to re-stock our room with towels but did so immediately when we notified the staff. That there is no hotel parking.
hotel is in downtown no free wifi
The convenience for walking into town and on the bus route from the airport. We had rooms facing the busy main street. Every night it was very noisy due to the traffic and the behaviour of raucous people.
the location was excellent
Great location and friendly staff. Noisy traffic all night.
The staff were kind and helpful and the hotel was in a good location - very central to the beautiful city of Lubeck. The decor, particulary the carpet was awful, a pattern of what looked like splashes of different brightly coloured spilt paints (very garish!). The room stank of cigarette smoke as it was located directly above the outdoor smoking area - this became unbearable by the next morning.
that it was close to everything as i don't walk very well
everyting was ok in this hotel. It is nearby old town and different pizza pubs. quiet place, good breakfast. just two things: the bed was not quite for young couple, as it has two separate parts with hem between them. For us it is quite important. The tape in bathroom was quite annoying. It had ligt sensor swich wich turned in-off-in-off all the time while you use it, so that you save a plenty of water but for washing an extra effort and know how is needed :))
the location in lubeck and the wonderful breakfast. the room was clean.
Clean rooms, excellent value for money. Good location, close to centre & Railway/bus station. For the price nothing to complain about. Ok, pillows were very soft.
Ideally located and close to buses and trains. Nearby restaurants very good. NO
Good service. Kind staff.
the staff and the service
The senior staff spoke English well, although I am not sure the rest spoke anything at all. But all of them seemed friendly. The room was not so big (as expected) but the bathroom was well above my expectations, really modern and in good shape. The location was also convinient, since it was close to both the city and the bus/train-station. The TV set was nice to have during the time in the room. The soap was good but I am not sure about the size of the schampoo (brought my own so did not try it).
I liked the lovely and nice waitress and yellow candles at the breakfast:)
The location is close near by the central station. The breakfast is very wonderful. Many ladies work as personnel and man can find the feminine kindness in the room, specially in the toilette. There are no lift and man will find diffculcy in treating with heavy baggages.
this hotel is good located (at a short distance from central railway terminal and bus station) as for going Luebek-downtown as for visiting Hamburg. any elevator
The location is very good, just a short walk from railway station. The breakfast is very good. The staff is very helpful and friendly. No.
closeness to main station very nice new rooms wonderful bathroom