Hotéis em Louisville perto de Riverfront Plaza Belvedere

Contras: Could use a whirlpool spa at the pool.

Contras: I did morn like the fact that when housekeeping knocked on the door at 9:30 am to try and service the room and told them no thank you, After telling them no they proceeded to try and enter the room at 10:30 am. This time I had the catch latch on the door that stopped them. I will not ever stay at another Hyatt again. Poor painting throught hotel.

Contras: The restaurant was nice and the staff was friendly but I didn’t think the food was worth the price. It was ok at best. There are so many amazing restaurants nearby that I wouldn’t waste my money. A single piece toast (yes one piece) with some brown avocado on it is $9. That’s insane.

Contras: Front desk workers, although eager to assist, did not have a good command of the English language. The accents were very heavy, and sometimes I had to ask them 2 or more times to repeat what they said.

Contras: The noise in the hotel did not stop all night. When I checked out in the morning there was a drunk asleep in front of my door. Not worth it

Contras: Due to a booking mistake with an online provider, I had no choice but to pay premium price for a room.

Contras: The bathroom was freezing, and the noise from the late night parties echoed from the lobby right outside the door, made it hard to sleep. Valet was expensive and the pool was alright, kind of small. No hot tub. No free wifi, no breakfast included. For the cost, I expected more.

Contras: Housekeeping was not so good. Coffee rings on counter remained through my stay never wiped up. Returned to my room one day at 5 PM to find the room was never made up so the next day I called to housekeeping to make sure my room would be cleaned before my 5 PM return only to come back to an untouched room. Very disappointing. Blackout drapes extremely hard to open or close. Had to call maintenance and the pull rod fell off one time. Maintenance said these drapes have been a constant problem.

Contras: I travel often and regularly stay in a variety of hotels which fall into this category (many of them are also Embassy Suites.) However, In my many years of travel I have never found a larger group of rude, dismissive, and unprofessional employees then those of Embassy Suites in Downtown Louisville. Not until my recent visit to this hotel, was I ever given the impression that a hotel staff was intentionally trying to NOT be accommodating and/or helpful. It interesting that a team in the service industry, would seeming go out of their way to do this. This is also rather disappointing, considering that I paid almost $700.00 for two room and a 1 night stay. I would think for that price I should NOT have a "supervisor" raise his voice to me, then publicly shame me for booking through a 3rd party booking site (apparently this makes you a second class citizen and justifies them treating you poorly,) and then proceed to scream at me "what do you want me to do about it." Please keep in mind that this was in front of my friends and about 20 stranger in the lobby, oh and 10 other employees of the hotel... Classy! All of this stemming from their in ability to accommodate the simple request of adjoining rooms. Also keep in mind that I had called this hotel several times in the days prior to my check-in and spoke to a variety of people regarding this. All of whom told me different things - everything from "sure, no problem," to "I've added a note..., "or call back on this day and tell them to..." Also during this train wreck of an experience, I had two employees who couldn't even find my reservation, one of which did everything but call me a liar. However, he did manage to rather blatantly imply that I didn't really have a reservation and that I must have either made a mistake, or was making it up to pull one over on them....are you kidding me?!? As it turns out, the only reason they couldn't find my reservation was because the employees didn't understand that if you are trying to pull up a booking from a later date, you have to change the date of your search to that day and not the current date... Sounds rather basic... Of course, I can't blame those employees - clearly they were poorly trained! In short - unless you want to be verbally abused by the staff and be made to feel bad because you only spent $700 on your room(s) instead of $750, this is not the place for you.

Contras: No towel racks in bathroom. So so lighting in the guest rooms.

Contras: Thermostat didn't allow the room to get cool enough and the beautiful glass shower allowed water to leak out onto the floor.

Contras: Online when we booked it stated that it was a free breakfast which coming to the hotel is not true. We had to agrue with them to get a free voucher. Then the staff told us the wrong time for breakfast so we missed it. They hotel key system is very annoying. You had to scan your key many times to to get it to work for the elevator.

Contras: 8Up understaffed on weekend nights.

Contras: Wish there was a pool. They had a partnership with the YMCA closeby but that is not convenient for a business trip.

Contras: Even on the eighth and highest floor, the street noise (esp frequent sirens, fire trucks, etc) was loud. We were traveling with expensive medication that required refrigeration (not freezing) and were aghast to find the water bottle in the fridge frozen solid in the morning. Even after turning the controls all the way down, the temperature was still enough to freeze water overnight e next day. The tub drained very slowly and the toilet seats are the cheap kind that slip across the rim of the toilet, leaving one feeling off-centered when seated. The shampoo 'samples' are in such small bottles that it's nearly impossible to get much out (particularly given that there's not that much in there to begin with).

Contras: Checkout time

Contras: No problems or complaints

Contras: The beds in our room were not comfortable at all and the pillows required the use of several to just get the function of one pillow.

Contras: 1. There was a parking charge which wasn't noted when I booked. Chose this hotel because I like to park myself (and thought it was free) vs paying valet most other places. If I had known of the fee I would have just gone somewhere else and paid valet. 2. Bathroom - No fan in the bathroom made it a hot steamy mess. Also the tub drained so slowly it filled up during the shower. I'm surprised no one cleaning the shower noticed/reported the slow drain.

Contras: The carpet in the room smelled damp. While the hotel is 'centrally' located, being right in the downtown area, it's not exactly the nicest part of downtown but this is subjective. Also, two drunk guests walked into the elevator, one of them smoking a cigarette on the elevator. Maybe smoking in public areas is acceptable at this hotel but it's definitely not something I was accustomed to encountering. Overall, I wasn't super satisfied with the hotel.

Contras: Rude guests on our floor, nothing to do with the hotel or staff!

Contras: None

Contras: Whirpool was unbelievably dirty, ypi cpuld scrape the dirt off the tiles, water was brown n smelled horribly warer was also warm not proper hot tub temperature, swimming pool floor was filthy as well, very disappointed and dissatisfied especially for the money I paid.

Contras: The music in the restaurant was too loud for our taste, but others seemed to enjoy it.

Contras: $32/night for parking is high

Contras: The only downside for this hotel is the shower. My husband had a difficult time since he he is over 6 feet tall and the shower head was for people closer to 5 1/2 feet or shorter. The pressure was also barely there and quite noisy from I think trying to get the pressure.

Contras: I was kept up all night by the steam heat valves. There seems to be a pattern in reviews that if you are in a room ending in 26, this is the case. When I went to the front desk, they seemed to know and just gave me another room. This is obscene. Nobody should be assigned rooms that they know will keep you up all night. Additionally, the construction in the lobby and changing of locks make the overall experience a pain. Add to that the insect in my room and the running toilet and I'm not happy. They did address all these things, but that was really not enough.

Contras: I made my reservation based on a call to the front desk that confirmed they had a specific cable package, which, upon arrival in my room, the hotel did not provide. It is not a big thing, in the grand scheme of things, but it was quite irritating and avoidable.

Contras: The room was dirty and we couldn't get them to come clean it. They said they were busy. The maid would knock very early then we asked her to come back later and she never did. The manager was very rude when we asked about the cleanliness. There wasn't enough hot water at all. It was very disappointing especially considering the price for our two dad there.