Hotéis em Little Rock

Planned power outage / no ac for a few hours

Very clean hotel in a nice area of Little Rock. Nice to have a good reasonably priced hotel close the medical center down the street.

We had a roach in our bathroom.

The pool area was very dark and very crowded. The pool had a horrible smell, the kids only swam for a few minutes.

We had these reservations scheduled since September 2016. I have a confirmation number from the hotel. They called 2 weeks before our event to inform us that they would not be able to honor the reservations. The didn't offer to assist with reservations elsewhere. Basically they said, "Too Bad". This was the weekend of the Little Rock Marathon (hence the early reservations). We were very luck to find another place to stay but it cost us almost double what our confirmed price was at the Legacy. :(

The location provides convenient access to restaurants, interstate system and businesses. The architecture and layout of building is quaint. The fitness center is a nice convenience. The morning attendant day two greeted me on the way out. Main issue was there was no remote in the room upon arrival. I had to go to the desk myself to get one. Two of the three lights in the room didn't work. I reported it night one. Upon my return for night two, only one light had been made functional. This is more a reflection of staff than facilities in my opinion. The bathroom had no counter space--something could be done that still meets the quaintness of the room.

It's in a convenient location downtown. It's close to many places that you may be going to in Little Rock. This time, we were going to a concert at the Verizon Arena. It's also not far from the Clinton Museum and the Riverfront area. This was my second time that I stayed here. The first time, I stayed with a friend. She and I didn't think too highly of it. However, it wasn't awful. I was coming back with my husband and his mom for a concert. I wanted a good deal, so I knew it wouldn't be the nicest place to stay at, but I didn't think it would be so bad. However, I realized that I wouldn't stay there again, and I regretted booking it since I had my husband and his mom with me. First, our room was not ready even though it was a little after 3 p.m. when we checked in. However, they gave us one of their apartments instead, which had two separate bedrooms, a bathroom, living room, and kitchen. Secondly, my husband was very disturbed by the carpet that had wax melted on it and lint and things, as if it had not been vacuumed. The most upsetting thing was that the air in our bedroom with a king bed was not working. It was making noise but you couldn't feel cold air. We called the front office. They said they were sending someone. We had to leave for dinner and the concert, so we're not sure if they came to look at it. However, it was not any better when we got back around 10:00 p.m. Third, the bed was not very comfortable. Fourth, which I knew from my first stay, the breakfast is lacking. It had the basics: two choices of mini muffins, only white bread, about 4 cereals, and some not-too-tasty-looking oranges and apples.

The only thing to like about this entire experience was the staff member who changed our room at 3 a.m., and the understanding front desk woman who had to process our refund the next day. The hotel is filthy and smells terrible. But at 3 a.m. when you find that your hotel bed sheets and pillows are covered in bed bugs, there is nothing worse. We were packed and standing in the hall 3 minutes later, and had it not been 3 a.m. in downtown Little Rock we would have left or slept in our car. That same morning, I booked a different hotel for the rest of our stay and went to the front desk to get a refund. Not only did the owner try to tell me they weren't giving me a refund for that night, but the laundry guy tried to tell us that all hotels have bugs and that maybe they had already sprayed and the bugs just weren't dead yet. It was a completely horrible experience. Just thankful we booked through Priceline and we were able to call them and get a refund processed.

The river market is beautiful. The hotel was a bit uncomfortable. The TV and Internet were terrible.

location dirty. Bad Wifi. Too expensive for it service.

Room was warm and humid. I should have complained.