Hotéis em Kuala Lumpur

Prós: Excellent location. Friendly staff. Dining is superb

Contras: ..

Prós: The location was fantastic, ease of access to town center and with KLCC only two minutes away, it gets no better than this.

Contras: The price is slightly on the high side and we couldn't really figure out how to control the airconditioning. At times it seems centralised and some other times it got warm. Also not much of complimentary welcoming gifts.

Prós: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.

Prós: The hotel facilities restaurants the pool the luxuriousness

Contras: drinks a bit high priced

Prós: Location and cleanliness of the hotel.

Contras: Staff failed to bring our luggage up promptly despite 2 calls to bell boy.

Prós: Excellent breakfast. A proper luxury property with service and food to match.The gym is outstanding.

Contras: Some strange rules for instance in the gym one has to wear shoes but one cannot if you are using a muay thai bag to practise, then there is confusion. The weights in the gym are great (pro standard)but when one uses them you are told do so gently as there are business rooms below??

Prós: The best hotel in Kuala Lumpur. The service is superb! Thank you to the Guest Service Manager; she greeted us and scorted us to the room! The room was a dream and the pool was the perfect ending of the day.Mandarin Oriental is always a winner. We love it! We will be back for sure! Thank you thousand times!!!

Prós: Everything.

Prós: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.

Prós: Extremely good breakfast, very helpful and friendly people, Very nice pool and spa, well equiped and most helpful people. A taste of luxus everywhere.

Contras: lengh of bed aprox 190 cm. At one of three mornings15 Minutes quewing for being seated for breakfast. No good possibility in the room to place a big case: space too small, An additional device did not work well. "Budget"-Taxis to go to the airport ordered through the hotel was significant more expensive than a regular taxi and at the same time very very old, not save, gave strange noisis, damaged inside. We doubted it would make the 60 km to the airport, but it did.

Prós: Very nice staff. Especially one gentleman his name was Doni, in the last day after I checked out and left to the airport, we discovered that we missed one of our mobile phones in the room, and we were late for our flight already, and when we came back, he was there to support me, he opened the room to me and helped me searching for my phone. He was a great help to me.

Contras: Nothing

Prós: View of Petronas Twin Tower from lobby was nice. Breakfast buffet was very good. All the staff we encountered was very helpful and friendly. Hotel was close to Twin Tower. You could get to the tower through underground tunnel through the back

Contras: Our room floor was dusty. We could hear noise from next door very late at night. Also if fruits offered at brekky had more variety, would have been really nice...

Prós: Hotel is no doubt good but I feel staff and management to be more money minded instead of being guest to there priority list... I felt it’s best for business trips but as per leisure vacation need to think once going..

Contras: Guest not being on there priority list. No well being with guest. Not much option for Indian vegetarian.

Prós: Nice service, staffs are very polite and helpful. Location is good. The view from sky lobby is amazing. I would stay here again

Contras: There are extra fees like foreign fees and some taxes. So. It adds up bit more than you booked for. Just FYI

Prós: Everythng other than 24hr dining room service food

Contras: The food was the worst that i had ever in any of the 5 stars

Prós: Everything was perfect! Staff always smile & helpful. Thirty8 Restaurant amazing. And thank your for the complimentary birthday cake!

Contras: None

Contras: Only one thing. I received my luggages at the room 4 hours after checking and I called the room service three times... This was annoying..

Prós: Everything is perfect! Service is super friendly and there’s 2 times cleaning everyday.

Contras: Nothing

Prós: Overall stay was incomparable. From the staff to the decor. Understated elegance is the two best words that describe the hotel. The hospitality of the staff were the best I’ve ever experienced traveling across Asia.

Contras: Nothing

Prós: Superb service Room is super luxurious, even the toilets. Beds, linens and products (L’Occitane) first rate Gym is state of the art

Contras: Jacuzzi temp could have been hotter but that is minor. This is a superb hotel with excellent service.

Prós: Everything, beautiful, clean, great staff

Contras: NA

Prós: Liked Every thing love the place location and staff were very friendly.

Contras: There is nothing I haven’t liked about the property.

Prós: The room and park view was amazing! Reception staff are nice, and are accommodating to all requests and beyond Impressed with the room tech and services i.e all requests can be made through the iPad without needing to call, and everything was delivered quickly. Room amenities are great.

Contras: Dinner room service was not to the level of Four Seasons, we were disappointed with our meals

Prós: The hotel, staff, and facilities are all lovely. By day two 1/2 the staff recalled my name and they took care of the smallest details. Arman in the dining room knew just how I liked my coffee in the morning and always greeted me by name and with a big smile. My room wasn’t ready when I first arrived so they brought my luggage up for me while I went shopping. The rooftop bar was cozy and has exceptional views, and the rooms feel luxurious with down pillows and mattress toppers and super-soft sheets.

Prós: Great staff. Great breakfast buffet, leans more towards western meals. Pool spot beautiful. Bar area on roof nice. Room perfect!

Contras: That we didn’t stay longer!

Contras: Management should not tolerate people blocking pool beds without even being there. Went to the pool at 9am with more than half of the poolbeds already had personal stuff on there but nobody in sight. Half an hour later the first person showed up, some people never showed up in the two hours while I was laying there. Felt like an egyptian all inclusive resort when the europeans come before breakfast to reserve the spots next to the pool...not a pretty sight!

Prós: The rooms were amazing.

Contras: The dinner we had at the restaurant at the lobby was very mediocre. Small portions.Breakfast buffet definitely could be improved. Need more healthy options.

Prós: Nice hotel, good Service

Contras: The breakfast was not my favourite, it was focused on sweet things and Asian food. Eggs and sausages where the only salty things and you had to stand in line to get the eggs. Great fresh fruit and excellent coffee.

Prós: Everything is perfect. From check-in to check-out are smooth and earlier check-in after a 14h of flight.

Prós: Nice and comfortalble hotel with very friendly staff. Everything you need plus an awesome rooftoppool.

Prós: The spa, the gym the suite, the staffs

Contras: Nothing

Prós: Staffs are good. Service is good.

Contras: Rooms chair were torn. Iron table too dirty and my white shirt got dirty while ironing. Iron box not up to the mark and the bottom got stained Kettle is too dirty which didnt expect from this restaurant. Too much stingent smell.

Prós: Location, good breakfast, good food

Contras: The toilet in swimming pool area should be more clean

Prós: Great location highly recommended

Contras: Nothing

Prós: The location

Contras: Nothing

Prós: Very good location. east to access and very close from train station.

Contras: Relatively old.

Prós: The shower was great and the live music in the lobby bar was a real plus. Breakfast buffet very good.

Contras: No negatives

Prós: Near train station

Contras: A bit dated

Prós: Everything and PRIME!

Contras: Love it!

Prós: Great bed and nicely laid out room

Prós: The ambiance and friendly staffs

Prós: Best pool, best gym, great location

Contras: Nothing

Prós: Breakfast buffet was amazing; bed was very comfortable and staff were nice

Contras: Location was not that great - far from everything during rush hour- there was a drilling noise that disturbed us the whole time we were there and the AC was leaking on the ground in front of the guest bathroom in our suite and my husband slipped... even the bell captain saw this when he came to get the bags and they only complimented our room service charges! A situation like this in any other place in the world could have led to us taking a legal action against the hotel but we were in a hurry to rush to the airport so I had no time to take any action. However, they should have kindly not charged us for the last night as the AC was leaking everywhere. Not to mention they did nothing to apologize for the noise of the drilling that was coming from outside the hotel which is completely out of our hands and they didn’t even offer to move us to a different suite. I was very disappointed on my honeymoon.

Prós: Atmosphere and decor

Contras: We stay at Astor Suite, it supposed to come with buttler. But twice we called the buttler to pick up the dirty plates, both didn't come. Its difficult to call buttler and front desk, need to call several times. Then they will answer. No kids facilities, swimming pool for adult only. We checked in at 5pm and still have to wait because the room is not ready. Ended up checking in at 5.40pm and we found underwear from previous guest in the toilet. they allowed us to checked out at 2pm tho

Prós: Luxurious rooms and butler service.

Contras: Staff service was poor especially coming from a 5 star luxury hotel. I’ve called to enquire about room reservations and afternoon tea at Dining room. Staff promised to get back but never came back to me about enquiry. This is from two separate occasions.The only good service came from technicians and butler. The service from staff at the main lobby was dismal. I was told that my room wasn’t ready for an hour despite being informed that check in was at 3pm. They told me that the guest before was given late check out. Staff should have called or emailed to inform prior. It was also Christmas time during our stay and there was a lack of friendliness and warmth from staff. On Christmas morning, staff didn’t greet or wish you. They don’t even offer help to take photos.

Prós: St regis is not only clean and comfortable, it is also a very luxurious experience. The staffs are very accommodating, helpful, and friendly. Interior of the hotel is very beautiful. My fiance and I will always make it a point to come back at least once a year to escape the city and indulge in what the hotel has to offer.

Contras: I would be great if the pool were opened until at night for a soak and to enjoy the night view. :)

Prós: The staff was very professional and helping. I would recommend to book the breakfast, too.

Contras: I cannot find anything.

Prós: Extra large bed, fantastic views, great location and wonderful service. Bathroom a little shabby and hairdryer with short cable attached to desk not very practical. Otherwise super!

Contras: See above re hairdryer and bathroom

Prós: Service

Contras: Pool was small

Prós: Thanks. Just need to give a late check out special for guest who checks in late.

Contras: Just need to give a late check out special for guest who checks in late.

Prós: Staff being very helpful, exceed expectations by giving me a late checkout when they realised my flight time

Contras: Nil

Prós: Breakfast was super. Truly Malaysian dishes available like Nasi Lemak Bungkus... the flavor and smell of the banana leaf made such a difference!

Contras: My room’s USB point didn’t work. But it was attended to so I could still charge my phone

Prós: We went out for breakfast as that was our preference.

Contras: We needed to eat quite late in the evening when we arrived. We were served in the lounge but would have been happy to be able to access the ground floor restaurant (which was closing).

Prós: The beds were comfy and the room was clean. I had a good sleep and pleasant stay. Overall, everything is alright and the customer service was fast.

Contras: There was a bit of wood smell in the room. In addition, the road leading to the hotel required a U-Turn so many of the drivers sending me back to the hotel were confused. I had to guide them to the hotel.

Prós: The staff were excellent, especially Lee the receptionist.

Prós: Excellent hospitality and 1st class food

Prós: A lovely hotel, would definitely recommend. Great location, amazing staff. Cannot speak highly enough of this hotel.

Prós: We stayed in the old wing. The room was great, the service superb and the amenities above average. I would recommend this hotel to anyone.

Prós: Everything is good!

Contras: Nothing

Prós: Well located for all attractions in KL. Elegant and refined with friendly staff and good ambience.

Prós: Everything was just perfect from the rooms to the staff to the dining experience. Truly impressed by the hotel

Prós: What a beautiful hotel , breakfast was delicious so much fresh food from all different cuisines.

Contras: The check in was not good , no greeting of hello , no smiles , no service , the staff where super stressed and very incompetent as they took half an hour to check in. Big long queues of guests and very old people waiting way too long , I was very surprised actually

Prós: Lovely place. Breakfast amazing and spa very good. Reception staff not so friendly but other staff very good. Definitely recommend hotel a bit out of the city but close to bird park and other sights

Contras: Nothing

Prós: Excellent service.

Prós: The bed is comfortable. The pillow is super comfortable. Room is spacious. Lots of breakfast choices.

Contras: Nothing

Prós: Excellent location next to the Railway station, good for getting to Ipoh. Nice restaurants in hotel. Spacious clean rooms

Contras: KL is a bit of a noisy city that people like to race around at night: could have better sound proofing.

Prós: Location and room services

Contras: Small lobby

Prós: The staff were really helpful. The rooms are really nice and spacious. They also have a playground for kids. This will be are go-to place when we come back to Malaysia.

Prós: I liked the layout of the apartment. The large tv and sound system.

Contras: The noise in the room from some where

Prós: The apartments are so well equipped, very nice and clean.

Contras: Add a coffee shop on the 5th level.

Prós: Very clean, very comfortable, spacious and well equipped rooms. Friendly staff, free parking, great wifi, situated in a quiet and peaceful corner of central KL. Will definitely stay here again when I visit KL.

Prós: Huge comfortable beds, nice vibe, Central location (right at KL sentral station)

Prós: Location is great for business events.

Contras: I will rate it a 3 star hotel. The entrance lobby was shabby. The registration counter round table needs refurbishing. The edges are wearing out and that affects the image of the hotel.

Prós: good location, good breakfast, nice room

Contras: nothing

Prós: everything

Contras: no

Prós: Swift check in/out

Prós: everything is set up perfectly, all you need

Contras: Our rooms only got ready at 7pm so had to wait around

Prós: Location

Contras: Quite expensive, no free parking, staff that attended me was quite unfriendly, breakfast buffet was so-so..

Prós: The rooms are spacious and clean. Plenty of places to plug in electrical equipment (cell phones, tablets, computers). The location is fantastic! Right next to Little India and all of its food options, and next to both the train station (trains, subway & monorails) and a mall with a nice movie theater. Don't skip out on breakfast at the hotel, it is fantastic. Happy hour by the pool on the roof provides a nice view of the skyline as the sun goes down.

Prós: The hotel and service we received at the hotel was great. The location of the hotel was right next to the train station and a mall too. Overall I was very happy with both, the hotel and the friendliness of the staff.

Contras: Nothing- this hotel was one of the best i have visited- definitely recommend this to anyone looking for somewhere to stay in Singapore.

Prós: The bed was large and the mattress was nice and firm. The shower and bathroom were very spacious. The room had plenty of space with 2 desks and a sofa as well as the huge bed. The hotel is in a very good position next to Sentral station with transport to anywhere in KL. We had a great stay there and would definitely recommend it.

Prós: Excellent hotel in a great location! The rooms are nice and clean, as he is the hotel. The rooftop pool and bar are exceptional. The breakfast buffet is to die for. The location, right across the street from the train station where all the subways gather, makes it easy to get around. On the other side of the hotel is Indiantown, where the food is fantastic.

Contras: No negative at all.

Prós: Nice room. Nice view.. Nice toilet...The staff there are nice and friendly too

Contras: The breakfast sucks.

Prós: Location to sentral and great breakfast selection

Contras: Busy. Seems to be a meeting destination to many locals for lunch/breakfast-quite hectic mornings at the breakfast lounge.

Prós: Service was amazing and the hotel staff were helpful attentive and friendly. Keep up the good work

Contras: Not applicable

Prós: Exceeded my expectations. Great staff, friendly attitudes. First time upgraded to executive level and it was eye opening. Drinks and light food served 2-3 times a day with a view from the 33rd floor executive lounge, all free for executive level. Really enjoyed the hotel and would return. Pretty big gym, real yoga mats, sauna I didn't get to try but will next time. Great bed and shower.

Contras: Lights were genuinely hard to figure out with their eccentric switch placement. Room was a bit dated but still very good.

Prós: Everything in the Hilton quality

Contras: Hand towels were missing in the exec room I stayed. There was nowelcome chocolate either. I found these things when I stayed in another exec room two days later.

Prós: Breakfast was great!

Prós: Wide spread of breakfast.

Contras: Nil

Contras: Swimming pool, gym and breakfast

Prós: Everything

Contras: When we had to check out

Prós: location

Contras: N/A

Prós: Best location in KL bear to the most attractions sites of KL, very posh and the staff are helpful and friendly I really recommend it,

Contras: Everything was great about this hotel

Prós: Hotel facilities, room and staff were excellent.

Contras: The only negative was that they were renovating the main restaurants so breakfast was served in a makeshift room.

Prós: The kindness of the staff, The staff noticed that we bought water from outside which wasn't good for our baby It was very kind from them to provide us with lots of good water

Contras: The elevators reaches you but doesn't open

Prós: Nice location Friendly staff

Prós: Clean

Contras: It would be nice to have some ice available.

Prós: Clean room and polite staff. Good breakfast spread. Especially tissue prata.

Contras: Down lights could not be switched off. Yes, I didn’t type wrongly. Lights in the bedroom couldn’t be switched off. I was instructed on how to switch off lights like as though I was a cave man but in the end, it’s the faulty switch board that made both the telephone operator and myself look like idiots. Technical staff asked for a few hours to repair. I had to go for shopping because they needed the time to repair. Technicians came and repair and left a note to say all is fixed. I got really angry because when I can back in the evening, it was still the same problem. OMG!

Prós: room size was excellent for family.

Prós: Excellent

Contras: Every thing was fabulous

Prós: The location is great! It’s just 10min walk from the city center KLCC. Very convenient and easy to go everywhere. The facility and amenities are well prepared and could stay comfort.

Contras: Nothing

Prós: Close to everything

Contras: Fine

Prós: Breakfast is really good, location, the classic style of the hotel and the staff

Contras: The hotel under renewed so it's so noisy. I didn't advice anyone to stay in it

Prós: Just Perfect

Contras: nothing

Prós: Centrally located to all things. The staff is absolutely friendly.

Prós: The location is Prime location

Prós: OMG this hotel was absolutely amazing! The staff were incredible (front desk, butlers, bellhops, pool, everyone). They allowed us to check in hours ahead of time, as we arrived on a red-eye flight. Since the room wasn't quite ready, they showed us to breakfast and then the pool. The spa facility had EVERYTHING we could have needed to shower after a swim and get ready for the day. The spa lady even lent us her personal iPhone charging cord when she realized mine wasn't working properly. Then the front desk guy came to the pool to give us the room key personally. They REALLY have unparalleled customer service here, I've never experienced anything like it (and I've traveled to over 30 countries). The room was very luxurious and that BATHROOM.... It couldn't have been any better. That's my new dream bathroom! I would LOVE to stay here again and you should totally stay here if you are headed to Kuala Lumpur!

Contras: Everything was wonderful...

Prós: Overall very nice

Contras: Only rooms a bit old

Prós: Lovely rooms, brilliant bathrooms. I arrived from the airport 5 hours early for check in and they allowed me to go to my room. Staff were wonderful. Pool is more of a posing area than for swimming but it’s a lovely environment!

Prós: This was the most efficiently organised breakfast ever

Contras: The pool is nice, but not really suitable for swimming. It is too small and there is almost no shade during the day.

Prós: This was one of the best hotel stays I've had in a long time, especially considering the price & value! Breakfast buffet was great, and the location was smack dab in the hustle and bustle of Bukit Bintang without being too noisy.

Contras: Every thing was perfect! the only minor thing was that the bathroom tap was too close to the back of the sink so we'd have water spill on the counter.

Prós: The interior is clean and modern. And there’s a pool with salt water. The beddings are all comfortable and they have clean drinking water wrapped up which allows me to drink it comfortably.

Contras: Mould at the toilet. Not alot but is visible.

Prós: Great proximity to the street food with atmosphere plus close to the KL Tower and Petronas Tower. It has soul.