Jerusalem Gold Hotel

Prós: It was one of few hotels available

Contras: Check in person was on phone, took about 10 minutes to check in. Location difficult for getting taxi. Not sufficient receptacles in the room. TV did not work (I didn't report it because I had ...

Prós: Nothing

Contras: Everything

Prós: Staff were very friendly and supportive. I recall here a complete gentleman called Ibrahim, one of the cleaning staff who went over & above duty to make sure we settled well into our room on our ...

Contras: The hotel begs for upgrade. Hallway carpets are old, dirty and tired. Broadband signal or reception in our room on the 9th floor was poor. The room is dull. Generally the hotel's facilities are...

Prós: The best things for me about this place are that it was on Yaffo St. and next to the Central Bus Station (Takhana Mercazit) and Light Train, because I like walking to my main points of interest and ...

Contras: The place was not very clean, at least in my room; nor was it cleaned every day. Also, the cleaning routine is not an all-in-one deal, i.e., towels are picked up in the early a.m., cleaning I don'...

Hostile staff

Prós: Nothing

Contras: The staff at the hotel is so hostile. I felt like I was in east Jerusalem and all the Arab staff has hatred in thee eyes . Even if you say hi they won't look up from their phones. it came to a point that when I was in the lobby I would try to not make eye contact with them. Beware staying in this hotel could ruin your trip.

Prós: outside looks so nice and the lobby looks ok also location was about 15 minutes near to the old city.Breakfast was meat free but over all was ok.

Contras: No hair dryer in the bathroom,shampoo,soap,conditioner cheap cheap brand,the room was doble twin bed,why I need it doble bed when I am married,also the next room the sofa bed was ugly,over the sofa was a small matress,safe box baterries does not work,so my husband went to rception for new one,and the key card have a problem,again and again my husband have to go to reception to get resolve this problem.AC did not works well,blankes was changed once in ten days.